Endurance Warranty Services

I called about an upcharge by the dealer on and Daniel gave me a qualified and professional explanation and I was very satisfied.

THIS COMPANY HAS ITS OWN RATING AS Revdex.com REVIEW OF EXCELLENCE, HOWEVER I WENT INTO Revdex.com OWN SIGHT , IT SHOWS NO POSSITIVE REVIEWS FOR THIS COMPANY , THAT THEY NEVER REPLY WITH COMPANY REQUIREMENTS, INFORMATION. SO IT SEEMS THIS COMPANY IS A SCAM. WHEN I CALLED THEIR DIRECT TELEPHONE NUMBERS GIVEN TO ME , I GOT NO RESPONSE.

horrible experience. they charged me well over 3000 for there service. and when I had motor problems. I had a very hard time getting them to pay , I had to call a lot and write a lot. and I just got the run. around. , my friend payed 1500 for the same service contract. I am not sure of what kind of scam they. are pulling

Ian *. with Endurance was very courteous and very helpful in helping us resolve some issues that arose related to a recent repair on my mother's vehicle. You only allow five stars for ratings but we would give them 6!

I recently purchased an extended warranty for my 2010 chevy tahoe. when I was on the phone with the rep, I was told to give an estimated mileage of my vehicle. I told the rep I would have to call him back, being that I was at work and had to go outside to check the mileage and would have to call him back. he then told me this was a internet special for one call only and I could not call him back looking for the same price for the warranty. I gave 105,000 (i have not checked the mileage since I bought the vehicle a year ago) although the actual mileage was 111,000. now, I recently took the truck for repairs at a dealership, and the warranty company is denying to pay for the claim since I gave them the wrong mileage. when I contacted Mr. Deszdha to inform him of the arm bending sales pitch from the representative, I was told basically, "i don't know who the rep is you spoke with, but if the mileage was wrong, we cant help you" encouraged to cancel my policy and follow through with with filing a suit.

These people purport to be some kind of official agency or even connected with your car's manufacturer. They claim your warranty has or is about to expire, based not on actual records, for instance, that you have an extended warranty with the manufacturer, but only on age of vehicle and usual mileage. They will also call you repeatedly. Basically a scam.

I Latisha *** made my November payment on the 1st that morning, when I recieved a call that evening stating my claim was denied based on what *** Service Center in Emporia Va. where my car been sitting at since Aug. called to get a claim processed which they denied me from the beginning. Not only they denied my claim but they even denied a Insurance Adjuster to come down and even see what's really going on with my car. They based the claim off slug that *** told them that he seen around the motor not to mention I Latisha *** the owner of the dodge charger went in the next day and had a conversation with the man from the shop who took me to the back where my car was at and showed me the slug which he showed me was not built up and is only on one side of the motor which he mention to me was strange. He then told me that he don't believe that have nothing to do with what's going on with my car, he then showed where my timing chain jumped timing which might caused more to the motor which might be deeper down in the motor and he wouldn't know if a Insurance Adjuster didn't come out to see whats really wrong with it. The timing chain is loose along with something else along with it, I can't remember but I do know Endurance have done got $1,423.02 out of me since June which not to mention I never been late nor missed a payment and they going to have the nerve to give me a hard time not knowing what's really going on with my car which pisses me off because that's free money that got out of me that I didn't have to spare but I made a way only because I knew I was close to end to paying my car off and knew in the future I will probably run into some problems but I didn't expect it to be so soon. All I'm asking for a refund of ALL MY MONEY so I can take my business else where. I don't like to be a value customer and get shot down without even having a chance to get the people out to see what's really going on with my car.

Art was very helpful and very well versed in the policy I had which made taking care of my claim hassle free. This company has never let me down . Hands down the best around.

My experience with Endurance wimas extremely wonderful.

My name is Chris *** I called your sales office today, and spoke with someone named Corey. He was very rude and hung up on me at the end of the call, when I told him I wanted to call him back on a more cheaper coverage plan. I dont have the number to file a complaint about that, so please forward this over to the complaint department in sales. Please let them know that they just lost an interested customer, because Corey from the Vehicle Warranty sales department is Very unprofessional !!

This company has been very helpful to us! Excellent customer service. Thank you.

the following story is almost identical to mine only I bought my truck from a dealer and purchased the warranty they denied three claims in six months for this exact reason one being the front drive shaft which they said given the mileage since I bought couldn't have possibly not been bad upon purchase???????!!!!! whatever that was suppose to mean as if I couldn't have driven off the lot and broke down immediately in which case should still be covered since I payed from that day forward and all up front.
then the ball joints went out same store we don't cover them because it must have been pr existing.
finally an already recalled part the fuel filter canister which is plastic??! broke and started spraying fuel to which they said it is not a listed part and they will not cover it. I feel robbed and wronged upon asking for a refund I'm told it will be a prorated refund because I have to pay them for the amount of mileage driven since the policy was instated and also the time although they offered no service to me. I am mortified that a company would write policies this way and it is sad to me they would do this to honest working class people as an active duty soldier, father, husband and working class American I recommend seeking some other coverage company.
Endurance Warranty Services, L.L.C. 10/23/2017
Jose C.
Negative -1 1
Review
This is a review not a complaint. When I purchased my vehicle I purchased an extended warranty from the dealer that covered my car bumper to bumper. In shopping around after the initial purchase I came across this company and due to the total price difference and no interest payments I cancelled the original policy I purchased from dealer and replaced it with one from this company. It proved to be one of the biggest mistakes I’ve made in a while. This company does not sell a product that adds the extra level of insurance one would be seeking or needing when a break down occurs. They exclude many critical components from coverage and don’t even mention many others at all in the policies. They will not approve any repair for anything not listed specifically in their policies. Even if said part is connected or embedded in a covered part. And with the language they use in their policies they simply have no legal obligation to do so. In my case, they denied a claim for a failed fuel injector. Fuel injectors as they are not mentioned anywhere in th policy are not covered. A repair of over one thousand dollars on my vehicle to my very unpleasant surprise. I do not fault Endurance for not paying my claim nor am I upset with their lack of service. Examining their policy you can clearly see that they are following it to the letter. The fault is all mine for swapping extended policies in the attempt to save money. The Extended policy was about two grand less than the one I had originally purchased with vehicle. Well this out of pocket repair has already consumed 80 percent of the savings Bottom line this company, is very astute with their contract language and sell services designed to take your money. But not pay for repairs. Be smarter than me. If you’re looking for an extended warranty because you think you might need to use it. This is not the right company nor product for that.

I simply am being forced to pay for a service I have not received.
In the contract it states that I am to pay the agreed amount for a warranty service to which I made three claims that were denied in other words I was offered no service and want a full refund the company refuses to give me anything more than 53% as I understand it.

I bought my warranty, waited the ridiculous grace and drove my recently purchased car for over 4000 miles before the transmission had a problem. Endurance now refuses to help and claims I had a previously existing issue. The transmission is SEALED and it drove fine for over 4000 miles and I'm supposed to know there's a problem beforehand. B. S. Multiple people jumped on the "we will refund you for your policy in full." I don't want the excuses. I want my car repaired and covered by the plan I purchased. *** COMPANY.

James *** handled my request in a professional and friendly manner. He was efficient but also took time to show personal caring. I had previously spoken with LaPorshia and Sergio, both of whom were also kind and helpful.

I've always had great experience dealing with the company. Top Rated At All Times.

Customer service with this company was excellent, they worked with me on a great deal. Unfortunately I bought a new vehicle and don't require extended coverage at the moment. I'll surely recommends others to them, they are affordable and helpful with a person's needs.

Good customer service.

Kyle...was wonderful....today...great customer service support...he gave me better understanding of the service ....he satisfied some concerns that I had....now I feel more assure about signing up with the company..

I received a text message about my late payment today. Life is so busy and it wasn't payday yet. So I wasn't able to do anything. I was offered to set up a one time auto payment for my pay date. The rep texting me (Alexis) was so pleasant and accommodating. We took care of everything via text! How cool is that! Thank you Endurance for this communication option. Sometimes it's just too hard to sit on a phone call.