Endurance Warranty Services

Great customer service, very friendly and willing to work with you.

Excellent customer service!!! Customer service rep was very courteous and professional. Answered every question was very informative on all matters regarding my policy. Thank You!!!

After much research this seemed to be the best warranty to purchase but as soon as we got in the shop of course they found some reason why they wouldn't cover what the issue was even though it's a bumper to bumper full coverage ,and their best warranty. Starting from the very beginning they have a third party company that does the billing and then must not report back to the actual company so they were considering us late. That has been an ongoing battle since January and the right hand doesn't know what the left hand is doing and one person will say they will take notes and put it on the account and then we still get calls regarding payments even though the payments are current. TERRIBLE!

Misleading Solicitation is no way to start a business relationship. Deception in insurance is a complete FAIL.

My dealings with this business are limited to receiving unsolicited mailings. However based on their deceptive and predatory marketing practices, I can clearly see that they are not to be trusted. Shameful.

Tabitha has great knowledge in what she does! I thought I had a problem but she explainef to me why this occured. She did a great job!

Customer Service (Agent) performance, regarding payment issue(s), was excellent.

Kimberly was very helpful with me. Making sure I understand the policy her customer service was excellent . Cynthia M

Vernetta G. Thank you for your patience, kindness, and knowledge!

Chelsea was very helpful with what I needed to know

Chelsea was a very helpful person her customer service was great thanks for helping

The agent, Brittany was very pleasant, helpful and courteous. Explained everything and made sure I received what I was needing.

Customer service representative Tabitha was patient, kind and very helpful in helping me figure out what my coverage entailed. She sent me an electronic copy right away so I can always keep on file.

I was sent a letter, leading me to believe the warranty I bought at the dealership had an issue regarding cost. I did call the Endurance number, listened to the pitch, but when I tried to explain I already had an extended warranty, Eugene was very understanding, said I should check out my current policy (that I have one).
So I did, called back within the hour and was transferred to Customer Service, it was a hell thing.....they were rude, put me on hold (as a time out) when I stated that I had a policy, and did not need there's.....I have NEVER been so insulted....BEWARE
Deb

The people I spoke with Lloyd *** and the gentleman I spoke with this morning are to be commended for their professionalism and understanding. I signed up for the service prior to hearing costs. The card that goes out (advertising) makes it appear that I had an obligation to join this service. I believe there lies the problem. My husband is in long term rehab, the current virus has us all in an uproar. The verbiage on card makes it appear that you are obligated to have this service (that was my take anyway) After talking to my husband he pointed this out and knowing I was not in a position to add any more financial burden if we didn't have to. Very intimidating for sure. Again, I must emphasize that the gentlemen I spoke with could not have been more understanding and polite.

I have received several mailers from this company that simply states "MOTOR VEHICLE SERVICE NOTIFICATION" I have called them and requested they take my name out of their system. They are trying to get me to buy an extended warranty on a 2019 vehicle that has a 100,000 mile 10 year warranty.

Thank you for helping me out very good customer service.

Very knowledgeable. Informative about the policy I am interested in And very patiently answered all of my questions.

Jeff Fairchild was great! Very helpful and pleasant. I appreciate his assistance.

Chelsea was very knowledgeable, helpful and professional. She handled my due date change very efficiently.