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Endurance Warranty Services

400 Skokie Blvd Ste 105, Northbrook, Illinois, United States, 60062-7937

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Endurance Warranty Services Reviews (%countItem)

Was pleased with service and price hope when and if I need repairs it goes as well.
Havnt had good luck with last auto warranty purchase hope this is better.

Chelsea was very friendly and helpful. She has a great personality.

We were referred by our Nephew.
Endurance took really good care of his needs a year, or so ago and
we are going to give them a try.
Our Six Year Quote was a good one, the Benefits are great
and we are satisfied. Thank you Joe and Lic. Sales Rep. Tyler!!
Hopefully, we will not have to use Endurance, but it is comforting to
know they will be there for us, if necessary.
As new Customers, I had a couple of questions and had to speak with
Customer Service.
No problem, got right through and spoke to a live person.
Ms. Stephanie, in St. Louis, very nice, very knowledgeable and helpful.
Kudos and a Customer Star, for a "JOB WELL DONE"!!
Also, at this time, "there is a 'GREAT' Referral Incentive.

Sophia was very helpful in pointing me in the right direction.

This is an excellent extended warranty service company. I have used them twice for some pretty extensive repairs on my car, and they were gracious, efficient and came through for me in a quick, easy manner. I would highly recommend them. If I could give Enduranty Warranty Services more than a 5-Star rating, I would!

Customer service was excellent help me with all my concerns.

Excellent customer service. Michael promised to resolve an issue with a claims and came through. Had he not helped me I believe the outcome would’ve been very unsatisfactory.

Talked to Mary and she went above and beyond to help . She was very patient and answered all my questions. It’s hard to find good help now a days but yes Mary gets the gold metal for customer service .

Very pleased with the customer service I received. This company never lets me down! Thank you!

Endurance warranty is HORRIBLE. I've been a customer for years had si much work done on my car that didn't cover, when it was actually time for them to cover something they denied it due to hear say (NO PROOF). The customer service was rude and unhelpful they lead me believe this problem would be taken care of I found out 2 weeks later they denied it again. I spoke with someone from there corporate office and they stated they would speak with their supervisor to come to some type of agreement and I haven't heard back from them, it's been at least 9 days. If you want a warranty that will actually cover your car I suggest you Never choose Endurance because they will take your money and leave high and dry.

Very professional, resolution to problem was very prompt. Definitely would recommend endurance warranty.

Outstanding service! All my wife's questions were answered, and we were able to make the slight changes we needed. The person helping us was very courteous, knowledgeable, and helpful.

good service and professional help with questions answered by the staff.

The informational call I just had with Tabitha G. was exemplary in that she was very courteous and friendly, she was knowledgeable and answered all of my questions. She added some important information and emailed some as well. I would like to work with her any time I had reason to call.
Vicki Sellner

Wish I could leave a zero star review.

Buyer beware. I had a covered component (water pump) go out on my vehicle and it took out the engine. The shop and the adjuster (that was sent by Endurance) both agreed that the water pump went out and ruined the engine. Spent many hours working with customer service agents attempting to get this covered but the claim was ultimately denied. Most customer service agents were pleasant to speak with but there was a couple that misrepresented facts that were given to them by the shop. I worked with an attorney to get my point across to get coverage and Endurance just ignored it. They have no intention of assisting and are always looking for the easy way out and actively work to deny claims. We are now almost 2 months without our vehicle. Save your time and money and go with another company that will actually cover the covered components that are outlined in the contract.

I am happy with my purchase and everyone was very nice and they explained the coverage and answered my questions.

Courteous and professional customer service. David G. and Francisco C. were excellent!

The person or persons I spoke with were very informative and very pleasant some needed to speak more clearly

Kim was helpful, I had a valid concern regarding the lack of listed specific electrical components covered under the Supreme ( Platinum) level of coverage. Kim explained that all electrical and mechanical components other than what is listed under exclusions are covered. Kim explained the contract was standardized by law and does not list all covered components, just exclusions. Kim was helpful and succeeded in retaining my new membership. looking forward to continued quality customer service going forward

Very friendly, knowledgeable and easily assisted me with my questions

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Address: 400 Skokie Blvd Ste 105, Northbrook, Illinois, United States, 60062-7937

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