Classic Painting & Decorating, Inc.

We appreciate the customer contacting us regarding their concerns.The repair appointment previously scheduled required rescheduling, we apologize for the inconvenience. The local office has attempted to contact the customer by phone and email without response. We would be happy to complete the...

repairs at a mutually convenient time.

We appreciate the customer contacting us regarding their concerns. We have spoken with the customer and the financing concerns have been addressed.  We are scheduled to re-measure for the installation of window treatments on May18, 2016. Once the window treatment order has been received we will...

contact customer to schedule installation at their convenience. We appreciate the customer’s feedback and look forward to amicably resolving this matter.

We appreciate the customer contacting us regarding their concerns.Service was completed on April 6, 2017 and the customer signed off as satisfied.We thank the customer for their feedback on their experience.

We appreciate the customer contacting us regarding their concerns. We have spoken with the customer and completed services on June 29, 2017. We appreciate the customer’s feedback and consider this matter resolved.

We appreciate the customer contacting us regarding their concerns. Replacement is scheduled for August 28th at the agreed upon price.

We appreciate the customer contacting us regarding their concerns. We have inspected the installation and left messages to schedule warranty service.

We appreciate the customer contacting us regarding their concerns.  The window treatment products were ordered for replacement. Once the products are received we will contact the customer directly to schedule. We thank you for your feedback regarding your order.

We appreciate the customer contacting us regarding their concerns. We have spoken with the customer and all services were completed on August 7, 2016. We appreciate the customer’s feedback and consider this matter resolved.

We appreciate the customer contacting us regarding their concerns. Service was completed as agreed and the local office has spoken to the customer to confirm satisfaction. The agreed upon discount has been processed. We apologize for any inconvenience and we thank the customer for their feedback on...

their experience.

We thank the customer for their feedback. The local office spoke to the customer on July 6th and reached a resolution regarding the damages and service.

(The consumer indicated he/she DID NOT accept the response from the business.)
The installers indeed came on October 10th and I am indeed glad that its finally completed. However it took three months and calling to reschedule every single week of those three months to have it completed. I asked for a discounted price on installation and have not received restitution yet.

We appreciate the customer contacting us regarding their concerns.  We have spoken with the customer and extended an accommodation offer. The customer they would consider our offer and contact us. We appreciate the customer’s feedback and look forward to amicably resolving this matter.

We appreciate the customer contacting us regarding their concerns. Service was completed on Saturday, November 11th. We thank the customer for their feedback.

We appreciate the customer contacting us regarding their concerns. Based on inspection, site related moisture damage is affecting the installed tile. This damage is not covered by warranty. We would be happy to provide a quote for repair/replacement, but the moisture issue must be addressed prior to...

service.

The refund has already been processed and we sent the customer an email confirming.

We appreciate the customer contacting us regarding their concerns. The local office left a voice mail for the customer on September 6, 2016, to schedule a date/time to have the installation manger review.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  They fixed the problem so far!  Thank you. 
Sincerely,
[redacted]

We appreciate the customer contacting us regarding their concerns. Service was scheduled for Saturday, January 27th. The installers arrived as agreed, but the customer was not home. We would be happy to reschedule service at the customer’s convenience.

We appreciate the customer contacting us regarding their concerns. Service was completed on Wednesday, October 18th. We thank the customer for their feedback.

The local office spoke with the customer on February 16th and was able to reach an amicable resolution to the customer’s concerns.