Choxi.com, Inc.

Revdex.com:
At this time, I have not been contacted by NoMoreRack.com, Inc. regarding complaint ID ***They have contacted my HOWEVER they are not returning the money that I am owedThey state they have and will but via PayPal monitoring I have NOT received the $refundThis company is extremely incapable of running an internet businessI want others to know to beware if they are going to purchase from themI have had a four month battle with them just to get a refund for returned item
Sincerely,
***

Dear ***
I understand that you tried to contact the vendor and did not respond, but I suggest trying to contact them againI just tried the phone number and I was connected to an agent.
MID Google Android 1.2GHz 4GB 7" Dual Camera Tablet PC & Accessories - Assorted Colors Description Color: RedVendor Response: Please have cx call us or email *** for assistanceOur toll free number is ***We are open M_F, 9:30am-6pm EST
Best,
***

At this time, I have been contacted
directly by Choxi.com, Inc. regarding complaint ID ***, however my complaint has NOT been resolved because:
I have open orders with themWhen they contacted me, it was about the oldest of the ordersI asked them to cancel the order and refund my money which they have done At that time they informed me that all of the items should be shipping soonNothing has shipped and this has been weeks since I was told they would be shipping 'in a few days'I emailed them and asked to have the remaining orders canceled and my money refunded, but this has not been done
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Dear ***,
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Can you please provide me with the return tracking number of the boots you returned to the vendor? Once I can confirm the boots were mailed, I can issue a full refundPlease also provide the name and email address of your pay pal account along with the tracking numberDue to the length of time that has passed, I will have to issue the refund via pay palThank you
Best,
***

I would go with another online company if your wanting you products in a timely mannerI ordered a small digital thumbprint safe which was supposed to be delivered between 2-weeks or 10-business daysweeks or days later and I'm still waiting for my productCustomer service said please have some more patience and give us another daysI'll be ordering elsewhere for now on

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Dear *** ***,I'm very sorry that you were billed incorrectly This case has already been escalated to our technical team for their review so they can be sure that something like this doesn't happen again in the future Upon reviewing your account I see that the $over
charge as well as the duplicate charge were already refunded to your original form of payment I also see that your account was closed by our automated system due to several charge backs being filed on your account especially because these complaints were filed before contacting us regarding the issue Moving forward I ask that you please contact us to resolve this complaint before filing a dispute with your bank If there is anything else I can do to assist you, please just let me know.Regards,***

I have ordered many things over the years and have always given them the benefit of the doubt but not anymore! I am done!! I ordered two items and was shipped four I told the *** that I was refusing the other two so they were sent back Choxi says they never received one of them and I would still be charged even though it was their error They said I could open it, put in the RMA, ship it back and they would reimburse me the shipping! Why should I go to all that hassle when it was your error? Never again! I have contacted my credit card company and they took off any charges I did not authorize What a joke of a company!!

Revdex.com:
I have reviewed the
response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[They are not willing to "replace my lost item" and last conversation between us was that: "they only can give me $store credit", thus they are not resolving my issue. Purchase Date:12/**/2013; 10:36:PM GMT; Store:Nomorerack.com; Order ID:***]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
***

Revdex.com:
At this time, I have not been contacted by NoMoreRack.com, Inc. regarding complaint ID ***
Sincerely,
*** ***

At this time, I have been contacted
directly by Choxi.com, Inc. regarding complaint ID ***, however my complaint has NOT been resolved because:
They said that because they turned my last "refund" for unshipped merchandise into a credit it could not be monetarily refunded - that I would have to use the store credit Out of $they refunded $to my account and left the rest in credit I told them that it wasn't acceptable as I would not be using their services, but they said that was all they could do and hung up
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

I ordered items from Choxi.com weeks ago and still have not received it I checked my account it says still processing I called their number during their regular business hours EST and I got a voicemail saying that their office was closed and to call back during regular business hours??? WTH??? So I left a voicemail, emailed them twice and until now two days later still no response from their Customer Care

*** ***,
All items are confirmed deliveredPlease see the confirmation tracking links belowIf you did not receive your merchandise, please file a report with the respective carrier and provide it to our customer service department and they will be able to assist you further
***
***
***
***
Best,
***

Dear *** * ***,
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I have reviewed your account and according to our records the last time you contacted us was on December *** in which you stated that you had received the incorrect color of tablet At that time we processed an RMA for the return of the tablet but it was never returned If you contacted us after that date please provide the approximate date of the call and the phone number used to make the call so that I may review our recordsRegards,
Ryan

Do not do business with this companyI ordered two items and was told I would receive them in to days I never got my order, and when I ask for my money back, They kept itBewear they will rip you off I do not know how they stay in business

Order placed / never shipped / never received / never refunded / help desk stopped respondingShortly after based on trying to find information, found that the business (NoMoreRack/Choxi) had completely disappeared

***,
The shipping label was sent to your email address and is included herePlease contact customer service and let them know you are returning the product
---------- Forwarded message ----------
From: nomorerack
Date: Tue, Mar **, at 3:PM
Subject: USPS Return Label
To:
*** This is a post-only messagePlease do not respond***
Dear***,
Attached is your Merchant Returns Label, with mailing instructions includedThis email was automatically generated by the US Postal Service at the shipper's request. Any reply to this email will not be received by the USPS or shipperThe USPS has not collected or retained any personal information that would identify you or your label request from this email
Thank You, *** (mailed to: )
USPS Tracking Number: ***
Best,
***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
Dear Revdex.com,
I contacted Nomore Rack and provided the email address ***
The customer service representative proceeded to email me requests that I provide them a
digital photograph of the merchandise showing what I received was not the google tablet that
they had advertised on their site for a price of $I have copies of all the emails I received from
the customer service representative along with the request for the digital photographsI have assembled
this into a fileI would gladly forward a copy of these correspondences to the Revdex.com as
they will have deffinative proof that I am telling the truth and have exhausted my administrative options before
persuing insuing civil littigation on the grounds of Felony fraud and felony advertising
The product that I have received was a Kocaso model m9200 Jelly Beans android 4.2 talet built in China. I will foward
a copy of the digital photograpsh of this unit which was delivered to *** *** at *** *** *** *** * *** *** *** *** home telephone is ***, cell phone ***
*** *** paid for the tablet by a credit card. We have a complete record of the transaction
I have a record of all the emails sent to me by the Nomorerack.com customer service representative which will show the better
busines bureau that I am telling the truthWe have enough evidence to file a civil law suit against Nomorerack.com for felony fraud and advertising. I will personally forward a copy of the file to the New York District Attorneys office for him to file criminal charges against nomorerack.com as I am sure this behavior on their part in not out of character for this online merchant. I am requesting that the Revdex.com forward me an email address were I can email the files for their review. I will look forward to hearing from you.
Thanks so much for your help in this matter
Sincerely yours,
*** ** *** *** *** *** *** *** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

HORRIBLE company! Will NEVER purchase from them and will do everything in power to spread the negative word about the company Ordered item on 1/**--policy is delivery within 10-biz days...well day and NO GOODS delivered Said *** shipped it 2/** but cannot locate or track the item Said would take more days to look into Customer service rep could not have been more useless In today's digital age and web based company all of this tracking is at their finger tips but could not locate, track or give me a date of delivery UNBELIEVABLE They should be shut down by the Revdex.com!!!!!

Beware of CHOXI.com I ordered a PAW Orthopedic Super Foam Large Pallet Bed -(my cost 29.00) and Evelots Adjustable Electromagnetic Ceiling Fan Duster ( my cost 15.00) my other item a dog tie did arrive about weeks after orderingnever received the other items After my asking was informed could not deliver Ok request a refundWell, whoever does their math does it completely different to mineMy total order was minus the for the dog tie and shipping for it left that I paidBUT chioxi states they are refunding only I have not received an answer yet why they are not refunding the that I did pay ? no wonder they can stay in businessyou pay the amount asked and they pay what they want when not deliveredSo, they are getting rewarded for not delivering on their promisesI think I need to go into business if that is how it worksThey claim with my discounts that is all I get backTHEN WHY DID I PAY 34.00? I did have a off couponbut I paid out of my pocket a total of for the entire order and now they are telling me I only get back with all of my discounts where were all these discounts when I paid the money?