Bricasti Design LTD

Complaint: [redacted]
I am rejecting this response because:I've already claimed the page weeks ago and no one has responded. Please delete this page ASAP or allow me access to it. 
Sincerely,
[redacted]

Initial Business Response /* (1000, 7, 2016/02/08) */
Hi [redacted],
I am so sorry to hear about your disappointment. We've reviewed your report, and it looks like this is no longer an issue. If this happens again, please reply to this email with details, and we'll do our best to help. Sorry for any...

inconvenience this caused.

We also recommend checking out the Help Center for more information and answers to common questions:

https://www.facebook.com/help/?ref=cr

Thanks,
[redacted]
Community Operations
Facebook
Initial Consumer Rebuttal /* (2000, 9, 2016/02/09) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Hello Meryl,
While I accept your reply, a couple of things should seriously be considered by Facebook's owner, [redacted]:
1) For prevention of Identity theft, allow [redacted] names instead of their real name ... easy pickings for phishers. The only person that may need the real name would be facebook personnel, but not the whole world. The person creating the account can contact his real friends via inbox and tell them who they are to become fb friends.
2) Be much more concerned with profanity and [redacted] pics on the site than a decent fb page that uses a [redacted] name
3) If you continue to demand users to use their first and last name, then it should be mandatory for employers (like yourself, Meryl) to disclose your true identity in the form of first and last name. Why don't you? It's a little eerie giving my ID info to a person that I cannot prove is who they say that they are.
4) If first and last names are truly a huge issue, there would not be so very MANY MANY MANY people on their using harmless [redacted] names. I should have been allowed to continue to use Godis Good or [redacted].
I am thankful for the avenue to be able to connect with friends, family, and promote events to targeted audiences on Facebook. Thank you, sincerely, for that!
Should you change your mind and allow me to use [redacted] again, just let me know and I will change it for the final time. There are quite a lot of [redacted]'s already on there with no one forcing them to change their name, so am not at all sure why I was targeted. My wall is 100% harmless.
Thank you for your brief response to my lengthy letters.
Kind Regards,
[redacted]

Hi [redacted]Thanks for reaching out to Facebook through the Revdex.com. We've reviewed your report and it looks like this is no longer an issue. Sorry for any inconvenience this has caused.Thanks,[redacted]The Facebook Team

MESSAGE FROM CONSUMER:
My name Is [redacted] Our Page Was called The [redacted] Organization it was hacked last October then brought back by your staff it was then removed after the election as if we were discussing political matters when we weren't, the URL was [redacted] we had over [redacted] followers who are extremely upset about this page being removed we were strictly for entertainment purposes only to provide ghost stories and Haunted locations to our subscribers, we would appreciate after we placed our appeal if our page will be kindly unlocked so we may provide more future entertainment to our followers, we have done nothing wrong and built this for five years straight and was locked unfairly and poorly by your team without a real explaination please unlock my page before I have to take matters further as you guys are violating my livelihood and my freedom to express myself as a paranormal entertainer and researcher thank you very much 
EMAIL FROM CONSUMER:
Please tell this little snake [redacted] that if he doesn't bring back my [redacted] page back I'm filing A small claims lawsuit against him for discrimination, violation of my natural American rights and taking my livelihood away from me and my family my lawyer already stated this could be a national case and all over the media so you tell Facebook support if they don't want to look like complete garbage all over the national press I suggest they react wisely before I take this case to the Supreme Court of The United States Of America and make it a case of The People Vs Facebook

Hi, We appreciate you taking the time to contact us, but unfortunately we can't support this type of request through the Revdex.com. For further assistance please visit the Help Center to find the best way to report this kind of issue: [redacted]
Thanks,
The Facebook Team

Complaint: [redacted]
I am rejecting this response because:They have logged me out of my...

account for security purpose again.  I am not sure why?.  I had my FB page opened to start an event, and then I opened other websites to find the right picture to post for my event.  When I got back to the FB screen, they had disabled my account again.  Why can they just simply asked for a re-login, or send a message to my email to confirm my account.  They keep on logging me out when I am trying to do a paid advertisement. 
Sincerely,
[redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. The issue has been fixed and I am able to use the message function on my Facebook business page. Thank You!Sincerely, [redacted]

Complaint: [redacted]I am rejecting this response because: Facebook sent a standard response. Everything they suggested to do I have already done and they will not put a stop to this man. He is mentally ill and he spouts off on Facebook and gets himself worked up into a tizzy and then he moves forward. Right after I sent this, he called one of the family members he is harassing and stalking at her place of employment and threatened to come there and kill here. Facebook is giving him a format to spout. They say block him, really, we have had him blocked for years, but he has fake accounts that he uses to get to us. I have reported this to Facebook as well and they do nothing.  
I want this man directly WARNED that if he continues to harass, stalk or degrade people on facebook, if he makes fake accounts, etc, he will be banned FOREVER.  He has to be stopped before someone gets hurt and we hold Facebook partly responsible. 
Please stop this man from using Facebook to terrorize and 83 year old woman who has him blocked but he still manages to get to her via his fake accounts. 
PLEASE PLEASE PLEASE FACEBOOK DO SOMETHING ABOUT THISSincerely,[redacted]

Complaint: [redacted]I am rejecting this response because: They obviously did not even read the complaint. The response was very generic and had absolutely nothing to do with my issue.Sincerely,[redacted]

Hi [redacted]Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I need help with my Facebook Page:- I need to change my Page name: [redacted]- I need to change the username for my Page: [redacted]Please keep in mind that if the name is already taken you will not be able to use the name. Thanks,[redacted]The Facebook Team

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
The complaint that I filed has resolved itself since then. Thank you for your time!Sincerely, [redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]        I can now log into facebook, tyvm.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. My account has been enabled today so the issue is resolved.
Sincerely,
[redacted]

Hi [redacted],Thanks for your patience. We're currently reviewing your complaint and, if needed, will reach out directly to you through email in order to get further information.Thanks,[redacted]The Facebook Team

Hi,Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an...

answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center.We appreciate your patience.I can't access my Facebook or Instagram account:- I forgot my Facebook password: [redacted]- My Facebook account has been hacked: [redacted]- I am not receiving my security code: [redacted]- My email or phone number is attached to someone else’s account: [redacted]I need help with my Facebook Page:- I can’t access my Page: [redacted]- I would like to claim an unowned Page that represents my business: [redacted]Other:- I believe my content was removed in error: [redacted]- Facebook is asking me to submit ID: [redacted]- I’m blocked from using a feature (ex: sending messages, uploading photos): [redacted]Thanks,[redacted]The Facebook Team

Revdex.com:I am happy to include the URL if the Revdex.com can insure that the...

information will not be made public and/or published on their website.
It is working now and has been since two days after I made the complaint.  I am fine with considering the complaint resolved if the Facebook team can assure me that the "lock out" and security issues with my account are resolved.
Sincerely, [redacted]

Hi,Unfortunately, Facebook only provides personalized user support in your region in English.Please respond to this email with a translation of your question in English, and we'll respond as soon as possible.
Thanks, 
The Facebook Team

The respons does not Fox the problem. Does not give my money back, does not show that the business has Taken acción against the site they allowes to scam people true the averticement un Facebook. It is not a comunication whit me to solve this Issues. Is NOTHING is the same put under the rug Facebook policy and the link they send is a comunity of people that Say that they are not a part of Facebook as a company.  I want to be contactes by someone whit some kind of power and a link to Facebook, that workshop un there yo try to Fox this problem. Their actitud only makes it seem more notoreous  the desdein and little importance they are Given to this matters when the send once again a Facebook help link. There has to be someone responsable for their operation in Perú, or south América and is their job yo solve this problema not yo puse ir aside.
Complaint: [redacted]
I am rejecting this response because:
Sincerely,
[redacted]

Complaint: [redacted]I am rejecting this response because:
I have followed the instructions in the support inbox MULTIPLE times but I always get this automated response. You still have done NOTHING to resolve my situation. I have sent my drivers license in. I have sent a picture of me holding my drivers license in. Each time its the same garbage response. Can a real person actually respond or will I still get cut and paste responses even through the Revdex.com.
 
Hi,We received your ID but can't use it to confirm your identity. Please reply with a scan or photo of a different type of ID that contains your name, photo and date of birth. Learn more about the types of ID we accept in the Help Center:[redacted]Please cover up any personal information we don't need to confirm your identity (ex: address, government ID number).We apologize for any inconvenience and hope to hear from you so we can help.View updates from your Support Inbox: [redacted]Sincerely,[redacted]Community OperationsFacebookSincerely,[redacted]

Complaint: [redacted]
I am rejecting this response because:When I filled out the application for the facebook acct. they received all the info at that time.  All I want is a STRAIGHT-UP reason WHY my acct. was disabled.  They should be able to tell  me that without all the dance of filling out my ID again.  I only used the acct possibly 3 or 4 times to post benign comments to [redacted]  My comments were benign compared to what I have seen others post.  I did not misrepresent myself, use foul language or anything else listed on their possible reasons WHY an acct. may be disabled. The least they could do is tell me why so IF I ever decide to try again I know what to avoid doing.
Sincerely,
[redacted]