Bricasti Design LTD

Hi,Thanks for writing in. We'd like to help you resolve this issue, but we need more information before we can do so. Could you provide a direct link (URL) to the account of the business?Thanks,
[redacted]The Facebook Team

Hi [redacted]Thanks for reaching out to Facebook through the Revdex.com. It looks like you already have an open support ticket with us regarding this issue. The best way for you to get help is to respond to the email with the requested information. If you have to submit your ID, please see the Help Center articles below for instructions on how to do this:- How do I upload my ID to Facebook?: [redacted]- What types of ID does Facebook accept?: [redacted]Thanks,[redacted]The Facebook Team

Complaint: [redacted]I am rejecting this response because:
The link you sent was to help me access my FB page. I have tried this route before and there has been nothing I can do. This page was taken over by someone else completely and I want it deleted. I have been through all of the steps sending links etc. to prove this page at one time belonged to me and that the art on it is my intellectual property, which there should be a record of. It takes time to gather and send all of the urls and info and after having done all of that work once before I don't feel that I should have to do it again. If you would have deleted the page the first time I tried and sent all of the info we wouldn't be here right now. There is still an ongoing criminal investigation for stalking, harassment,abuse and rape for the person that took over this page. FB is making this situation harder on me and I'm having to relive some really painful things because if FB not removing this page over a year ago. If this page isn't removed I will be forced to take some kind of legal action against FB. 
Sincerely,[redacted]

Hi[redacted]
Thanks for your response. We're sorry to hear that you're still having problems accessing your account. To get immediate help, please visit: [redacted] Please keep in mind that we won't be able to respond to any additional questions here. Thanks,[redacted]The Facebook Team

Complaint: [redacted]
I am rejecting this response because: You are stating this is not the channel to deal with an imposter account. I reported the imposter page and vulgar posts several times through the Facebook "Support" system and repeatedly received a response that the page did not violate the community standards. I am again requesting the page to be taken down. I've reported the page and content through Facebook over 25 times. 
Sincerely,
[redacted]

Hi [redacted], We appreciate you taking the time to contact us, but unfortunately we can't support this type of request through the Revdex.com. For further assistance please visit the Help Center to find the best way to report this kind of issue: [redacted]
Thanks, 
The Facebook Team

Complaint: [redacted]I am rejecting this response because: 
As with the previous response they are using a generic "canned" response that is not personal and DOES NOT ADDRESS the issue of the complaint.
Facebook in this and previous response states to go to their page and learn about reporting policies, in which they themselves' Facebook, do not adhere.
When Facebook can give a personal response that truly addresses the complaint, as I have stated before, I will think about settling this issue.Sincerely,[redacted]

Complaint: [redacted]I am rejecting this response because: the Help Center does not offer proper support. Please remove the slanderous reviews from our business page. Sincerely,[redacted]

Hi,
 
 
Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.
 
 
If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center.
 
- I believe my content was removed in error: [redacted]
 
Thanks,
[redacted]
The Facebook Team

Complaint: ***I am rejecting this response because: 
It is exactly the same as Facebook's previous email which, in effect, was/is not a response, merely a statement that they are still looking into the issue and thank me for my patience. As such there is nothing for me to accept or reject.
Additionally, I would like to reiterate that, as I do not have a Facebook account I have not ‘agreed’ to the previously mentioned ‘Statement of Rights and Responsibilities’ in any way and do not see why they are relevant to me. However, having read them online I can clearly see why the specific page for which I have lodged a complaint violates them, both in terms of the way it was registered and the way in which it is allowed to continually violate my rights.
I find, what can only be described as a standardised response, another attempt to avoid the issues at handSincerely,*** ***

Thank you for responding to my request. The email I had with my Facebook account no longer works. The hacker has changed the email and password on my account and I can't get into it. My email was [redacted]
The direct link to get into my Facebook page is ...

[redacted]
The direct link to a few of my friends who have received "messages" from the Hacker saying that I was in trouble and needed them to send money:[redacted]
[redacted]
[redacted]
[redacted]
[redacted]
Thank you,
[redacted]

Complaint:[redacted]
Dear sir
thank you for the response and for taking the time for trying to solve my problem
however facebook response was not satisfactory to me, the reason is that I tried what they have mentioned in their response before and it didn't work
in fact it seems that they didn't read my original complaint well as I explained there everything happened with my account.
I did explained that its not matter of a password as I know the password of my account and also I have access to the email too,but I don't have access anymore to the phone number registered in the account from few years and facebook is sending me the confirmation code to that phone number which I don't have access to anymore, that's why I did complied last time after trying to solve my issue for days and weeks, so the Help centre didn't give me any useful solution for my specific problem, so please whoever is reading my complain in facebook can you help me to restore my account?
thank you very much for your time
[redacted]I am rejecting this response because:Sincerely,[redacted]

Complaint: [redacted]
Dear Facebook,
I have gained access to my account.  However, you have not responded to issue #2 in my complaint.  It is very important to me.  Please advise on this matter, thank you.

Complaint: [redacted]I am rejecting this response because: My account is still disabled. I submitted my ID once again yesterday through the Facebook appeal form. I am attaching my ID in this email.  
My Facebook account is
Name: [redacted]
Username: [redacted]
email: [redacted]
Phone on Account: [redacted]
 
Sincerely,Denise Casas-Guevara

Complaint: [redacted]I am rejecting this response because: your team does not respond to messages via that email nor do I even have access to the support center since my account was wrongfully terminated.  Do any of your team members actually read or think through responses?  This is a silly waste-of-time response with no action truly taken...Sincerely,[redacted]

Hi [redacted] There are no accounts on Facebook with the email [redacted]  Thanks,[redacted]The Facebook Team

Hi [redacted]Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't...

find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.Other:- I believe my content was removed in error: [redacted]- Facebook is asking me to submit ID: [redacted]- I’m blocked from using a feature (ex: sending messages, uploading photos): [redacted]Thanks,[redacted]The Facebook Team

Complaint: [redacted]I am rejecting this response because:
 
This avenue is not working either to get my Facebook back. I have had the same Facebook for many years. This is so upsetting that no one can help me. I am going to the media. I have so many pictures of people that were close to me that passed away. Those pictures can never be recovered or replaced. I am so upset about this.
why can't I have a direct contact to help figure out what is going on? Why can't I talk to someone on the phone, verify my identity by any means possible, and get my Facebook back. This is absolutely crazy. 
 
Thank you. 
Sincerely,[redacted]

Hi,Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an...

answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I need help with my Facebook Page:- I would like to claim an unowned Page that represents my business: [redacted]I would like to report a fake account or other abuse on Facebook or Instagram:- Report an impostor account on Facebook: [redacted]Thanks,[redacted]The Facebook Team

Hi,Thanks for reaching out to Facebook through the Revdex.com. We've reviewed your report and it looks like this is no longer an issue. Sorry for any inconvenience this has caused.
Thanks, 
The Facebook Team