Bricasti Design LTD

Hi,Thanks for writing in to Facebook through the Revdex.comIt looks like you're reporting an account that was hackedTo get immediate help, please report the account here:***From this section of the Help Center you can lock down your account and learn how to keep it safe
in the futureSince we don't support hacked accounts through this channel, this is the best way to get helpSorry for any inconvenience.Thanks,The Facebook Team

I only decided to reject the response as I have visited Facebook's Help Centre multiple times and it has not been much help at allIt only gives me the option to file an appeal which I have done multiple times to no avail or even replyWhere I understand this can be a wide scope for Facebook to get through and it can be easy for stuff to get lost I would just like to have it sorted
I have been a member on Facebook for nearly ten years and had so many memories on that account and suffer from depression and looking through them and keeping in contact with family that I no longer live near was one of the only thing that helped me through my bad days, I am ashamed to admit how much I have let this affect my mental health
The only outcome I want from this is to regain access to my personal account, Thanks so much again, Sincerely ***

Hey ***,Please review the information on this pageI believe it will be helpful for your situation.***Thank you,***

Hi ***Thank you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find
an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience.I can't access my Facebook or Instagram account:- I am not receiving my security code: ***Thanks,***The Facebook Team

Hi,Thank you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an
answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience.- Report other abuse on Facebook (ex bullying, harassment, spam): ***- I’m blocked from using a feature (ex: sending messages, uploading photos): ***Thanks,***The Facebook Team

Hi,Thank you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an
answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience.I need help with my Facebook Page:- I can’t access my Page: ***- I need to merge two Pages: ***- I need to change my Page name: ***- I need to change the username for my Page: ***- Someone posted an unfair review of my business: ***- I would like to claim an unowned Page that represents my business: ***- I’m blocked from using a feature (ex: sending messages, uploading photos): ***Thanks,***The Facebook Team

Complaint: ***I am rejecting this response because: are you kidding me thats the same email I just got the last time do you people not read these? Facebook removed my account and asked me to provide id and I did you never unlocked my account after I provided id can I please just talk to someone who understands english because you keep telling me to recover my account but you're not understanding I tried that many times YOU PEOPLE HAVE REMOVED THE *** ACCOUNT I CANT RECOVER IT im starting to become very impatiant with you people I cant believe you run a businness like thisI will not accept your replies until my account is back with all my pictures and associated accounts seriouslyIm done playing with you people
Sincerely,*** ***

Hi, We appreciate you taking the time to contact us, but unfortunately we can't support this type of request through the Revdex.comFor further assistance please visit the Help Center to find the best way to report this kind of issue:
***
Thanks,
The Facebook Team

Hi ***,Thanks for reaching out to Facebook through the Revdex.com. We’ve reviewed your report, and it looks like this is no longer an issueSorry for any inconvenience this caused. Best,***The Facebook Team

Complaint: ***I am rejecting this response because: It is unresponsive to the complaintIf I can't
accept my account, how can I provide the url? If Facebook has my email, they can ID my account?
Wouldn't the url be ***? What in heaven's name are you talking about?
The page ID is ***I have no idea what url they could be asking me forThis is so ridiculous.Sincerely,*** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID
***, and while I find that this resolution is satisfactory to me, I would have appreciated some indication as to how the problem happened and what resolved (or helped to resolve) the issue, should it happen in the futureSincerely, *** ***

Hi,
It appears we have sent correspondence to the email address associated with the accountIf you cannot locate that e-mail, try logging into your Facebook account & follow the steps to help us confirm your name & ownership of the account
Thanks,
The Facebook Team

it does not solve the issue of changing my name to what it should be *** or what people call me It is just a help page and that doesnt help sorry I would like my name changed to *** Complaint: ***I am rejecting this response because:Sincerely,*** ***

Hi,Thanks for reaching out to Facebook through the Revdex.comIt looks like you already have an open support ticket with us regarding this issueThe best way for you to get help is to respond to the email with the requested informationIf you have to submit your ID, please see the Help Center articles
below for instructions on how to do this: - How do I upload my ID to Facebook?: *** - What types of ID does Facebook accept?: ***Thanks,***The Facebook Team

Complaint: ***I am rejecting this response because: Sorry about the reject status, I was concerned accepting would close the dialog
The current primary contact address is ***. It has worked for notifications since I started facebook. I tried to add *** *** and*** when I stopped receiving notifications to eliminate the *** address as the problem. Part of adding an email address is receiving from facebook a confirmation code sent to the address to be added. I never received any email from facebook for any address to be added so not able to add any additional address. Not receiving notifications and not receiving the confirmation code email indicated to me the problem is within my facebook account. All email addresses are working email address and I do not have any problem with them.
Really appreciate help getting this resolved.
Sincerely,*** ***

Hi ***Thanks for writing inWe'd like to help you resolve this issue, but we need more information before we can do soCould you provide a direct link (URL) to the Page that has been blocked or the email address/phone number associated with the account?Thanks,***The Facebook Team

Hi *** We appreciate you taking the time to contact us, but unfortunately we can't support this type of request through the Revdex.comFor further assistance please visit the Help Center to find the best way to report this kind of issue: ***
Thanks,
The Facebook Team

Complaint: ***I am rejecting this response because: you people have still not read my messagesI have completed all of the steps you have listed aboveI removed my old phone number but you guys are still sending the code there.
I have already sent in the copy of my drivers license and holding the signYou still send the confirm code to my old number and email so I can not access to correct itYou guys have got to get a customer service lineThis is ridiculous.Sincerely,*** ***

Hi,Thanks for your responseAs we have said before you will need to use the links provided to get helpPlease use this link to get back into your account. ***Please keep in mind that we won't be able to respond to any additional questions here.Thanks,***The Facebook Team

Complaint: ***
I am rejecting this response because:it's the wait time and the inability to communicate with a person, why on earth does it take more then weeks with no actionInitially you request I change my name but then lock me out of my account before that could be done and then the same game is played here with the Revdex.com, I know I not the only person that has suffered this wrathGet your act together and respond as you indicate you will in the initial correspondence to my emailYour customer service leaves a lot to be desired
Sincerely,
*** ***