Bricasti Design LTD

Revdex.com:I have reviewed the response made by the business in reference to complaint ID***, and find that this resolution is satisfactory to meSincerely, *** ***

Complaint: ***
I am rejecting this response because:FACTSFIRST.- The Primary Cause of Action that constitutes the original complaint is the De-Activation of Profile ID:***SECOND.- The business replied by affirming that account access is our main concernTHIRD.- Good Will means that the ID Profile stated herein is de-activated regardless of whether profile access is granted or not CAUSE OF ACTIONAs a result of the above, I hereby request that the aforementioned Profile be terminated immediately Signed on April 6th at 10:12:PST
*** *** * ***

Hi ***Thanks for contacting Facebook through the Revdex.comWe’re sorry to hear that you’re having trouble logging into Facebook.- If you can't identify your account, visit the Help Center for tips on how to find it: ***- Try resetting your passwordIf you know the email address, username or phone number associated with your account, you can request a new password: ***- If you don't have access to the email address on the account, you may be prompted to answer a security question or be asked to recover your account through your friendsPlease keep in mind that not all Facebook accounts will meet the requirements for these options.Still having trouble logging in? Find more information in the Help Center:- Login and password: ***- Recovering your account through friends: ***Thanks,***The Facebook Team

Hi ***,Thank you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience.- Facebook is asking me to submit ID: ***- I’m having issues with my name on Facebook: ***Thanks,***The Facebook Team

Hi,Thank you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an
answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience.- I think someone was trying to scam me or a friend: ***Thanks,***The Facebook Team

Hi,
Thank you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an
answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience.I need help with my Facebook Page:- I can’t access my Page: ***Thanks,***The Facebook Team

Complaint: ***
I am rejecting this response because:Already spent over hours querying the Help Center and also using search providers to search your site with the directive "***".In order to use Help Center to communicate with Facebook one must be a member."Does your service abide by HIPAA regulations?" has nothing to do with being a member to knowing if HIPAA compliant services are using Facebook to communicate illegally
Sincerely,
*** ***

Hi ***,Thank you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find
an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience.I would like to report a fake account or other abuse on Facebook or Instagram:- Report an impostor account on Facebook: ***- Report other abuse on Facebook (ex bullying, harassment, spam): ***Other:- I think someone was trying to scam me or a friend: ***Thanks,***The Facebook Team

Complaint: ***I am rejecting this response because: Facebook re-opened my account right after I reported them to the Revdex.com. If I would not have reported them they would have done nothing. They are actively closing people's accounts that are *** in beliefs. They also demanded my phone number and immediately my phone was hacked and I am now also receiving numerous telemarketing calls per hour. How do I report Facebook's illegal activities to the ***? Facebook is criminally biased in their practices and needs to be reported to the ***
Sincerely,*** ***

Complaint: ***I am rejecting this response because: They have not given me a way to log back inI have a different phone numberI am not receiving the security code because I do not have the same phone number I had when I signed up for FacebookThe new number is ***I need the security code to go to this number or my email to log in to Facebook.Sincerely,*** ***

Complaint: ***I am rejecting this response because:
I am not willing to sign up to Facebook in order to resolve this issue In order to use your Help pages I have to be logged in as a Facebook member I do not wish to do this By cannot address this issue through Revdex.com, you mean you will not It is a simple request Remove the pages Don't put them back up
Sincerely,*** *** ***

Complaint: ***I am rejecting this response because:
I already looked there for hours! I could not find a way to message someone from FB support! If there's a way to get someone to contact me directly, then I wouldn't mind as much, but as of now, this is terrible support
Sincerely,*** ***

Complaint: ***I am rejecting this response because: Is this some pre-written response all Revdex.com complaints receive? What a joke, this does absolutely nothing to address the concerns I provided I already provided the information for which I need help I can't access my account on *** I already tried every single option you provided in your response which my initial complaint explained Your company's lack of a way to communicate someone is causing a huge issue If I wanted a pre-written response to my complaint I wouldn't have submitted this
My account is *** - *** *** My account was hacked and someone changed my password so I'm not able to log in I no longer have access to that email address or the other email address linked to the account, which is a college email address I have not used or had access to in almost years The only other option to get into my account is by getting a code from trusted contacts of the contacts I no longer speak with and have no way to get ahold of this person, so I'm not able to get into my account That person is *** Also, when I get a code from my other trusted contacts the codes are not valid Yes, I am typing in exactly what your website tells them to give me because I was sitting with them when they provided the code
The only resolution that is acceptable at this point is for you to give me a way to reset my password so I can login to my account I would also like a response regarding my concerns in writing from your company A response that is not a pre-written complaint response and is responding to exactly my concerns Please do your job and quit making your company look like a joke
Sincerely,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

Initial Business Response /* (1000, 5, 2016/02/12) */
Hi ***,
I'm so sorry to hear about this experienceThis was a mistake, and I've gone ahead and republished your pagePlease let me know if you need any more help
Thanks!
***
Community Operations
Facebook
Initial Consumer
Rebuttal /* (2000, 7, 2016/02/15) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Hi ***,
Thank you for helping us solve this problem
Kind regards,
***

Hi,
If you would like to permanently delete your Facebook account, please check out this article from the Facebook Help Center:
***
Thanks,***The Facebook Team

Hi***Thanks for reaching out to Facebook through the Revdex.comWe've reviewed your report and it looks like this is no longer an issueSorry for any inconvenience this has caused.Thanks,***The Facebook Team

Complaint: ***I am rejecting this response because:I already went through their support ticket process and I was not able to speak with someone regarding my complaintI asked for an explanation of their action against my account and Facebook refused to answer my questionI am not sure if it was an automated response or an actual personI would like to speak to a person regarding the complaint.Sincerely,*** ***

Hi,
I'm sorry we're not able to help you furtherFacebook is required by law to immediately remove any accounts run by or representing children under years of age, and there is no flexibility with thatWe provide the Child Data Request service to help users in your situation, and our team is happy to assist you in recovering this data if you submit documentation through the provided linkIf you find any accounts on the site that you believe violate Facebook's ToS, you are welcome to report them using the 'Report' link on the profiles' home screens
Thanks,
The Facebook Team