Bricasti Design LTD

Complaint: ***I am rejecting this response because: I have uploaded my ID to Facebook several times and never get a response from FacebookAll I get is a message saying my account is disabledFacebook says they will contact me if they need further information but I never get an email from Facebook with any type of explanationAll I want for them to do is to unlock my account in order for me to continue using Facebook.Sincerely,*** ***

Hi,
Thanks for bringing this to our attentionThe best way to let us know about abuse is to use the nearby "Report" link when you see the abuse on Facebook. You can learn more about using report links by visiting the Help Center: ***You can also:- Block messages from this person: ***- Block them on Facebook: *** ThanksThanks,***Community Operations

Hi,Thank you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience.I can't access my Facebook or Instagram account:- My Facebook account has been hacked: ***- I am not receiving my security code: ***- My email or phone number is attached to someone else’s account: ***Other:- I think someone was trying to scam me or a friend: ***Thanks,
***The Facebook Team

Hi ***Thank you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find
an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience.Other:- I want to change my mobile notifications settings: ***Thanks,***The Facebook Team

Complaint: ***I am rejecting this response becauseI want your mailing address I am sending in a certified letter and if this content about me is not removed by oct 1, I am filing legal action against facebook for allowing a users to bully, harass and threaten me Police reports have already been made
Sincerely,*** ***

Initial Business Response /* (1000, 8, 2016/01/20) */
Hi ***,
A member of our team accidentally removed something you posted on FacebookThis was a mistake, and we sincerely apologize for this errorWe've since restored the content, and you should now be able to see it
***
Community
Operations
Facebook
Initial Consumer Rebuttal /* (3000, 11, 2016/01/25) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The report from FB indicated that I was denied access to FB use for days due to a violation of company standards referring specifically to ABUSE and THREATENING behaviorsUpon review of company "standards" I found no violationsBased upon their "judgements" to date - it is difficult to ascertain FB company standards and basis for issuance of violations and denial of accessI find it personally offensive to be accused of THREATENING and ABUSIVE behaviors while merely interacting with other fb members in conversation threads (ie comments/opinions) I would like this record to remain on file in the event further accusations are made to my person
Final Business Response /* (4000, 13, 2016/02/02) */
Hi ***,
Thank you for your responseI have personally made a note indicating that the prior deletion was a mistake and that you should not be faulted for it in the future
Thank you,
***
The Facebook Team
Final Consumer Response /* (2000, 15, 2016/02/04) */
(The consumer indicated he/she ACCEPTED the response from the business.)
With the noted comments regarding the bias and unsubstantiated manner in which FB administers its "community standards",YES I will agree to this as a closed

Delete*** *** *** and the related imposter accountThank you

Hi ***Thank you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't
find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience.I can't access my Facebook or Instagram account:- My Facebook account has been hacked: ***- My email or phone number is attached to someone else’s account: ***Other:- How do I deactivate my account?: ***Thanks,***The Facebook Team

Hi ***Thank you for contacting us through the Revdex.comTo gather more information, can you provide us with the email address associated with the account you're referring to?Thanks,***The Facebook Team

Hi,Thank you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an
answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience.I can't access my Facebook or Instagram account:- I forgot my Facebook password: ***- I forgot my Instagram password: ***- My Facebook account has been hacked: ***- My Instagram account has been hacked: ***- I am not receiving my security code: ***- My email or phone number is attached to someone else’s account: ***Thanks,The Facebook Team

Hi ***Thanks for writing inWe'd like to help you resolve this issue, but we need more information before we can do soCould you provide a direct link (URL) to your account?Thanks,
***The Facebook Team

Complaint: ***I am rejecting this response because:
The online help system that you referred me to either refuses to recognize the name of my account or routes me to the same
"Thank You Unfortunately, you won't be able to access your account while we're reviewing these additional documentsWe appreciate your patience, and we'll get back to you as soon as we can." screen that I have been seeing for more than four monthsThis is not a satisfactory resolution. Please either grant me access to my account or stop sending notifications to my email
Sincerely,*** ***

***
***
Hi, I had to go on to my dads computer to get these links seeing as I am completely locked out of my Accounts which are linked together. The email associated with the
account at the time was*** but I am no longer able to access it either and the old password was*** The phone number was*** and that is still in my control but was changed off the account in the early hours of Sept 14thI have had my Dad *** *** ** well as my sister in law*** *** *** and some friends try their best to flag my account as something wrongIf there is any other info I can provide to help please contact me at *** or ***If you need to contact friends of mine I am sure any of my oldest friends would helpThanks so much for looking into this I would be so grateful to be able to regain controlSincerely *** ***

Complaint: ***
I am rejecting this response because: I haven’t received any email requesting to submit my ID again
Sincerely,
*** ***

Complaint: ***I am rejecting this response because:
Facebook are NOT making an effort in good faith as they are required to do so by their accreditation agreement with Revdex.comThey say "we want to make sure that your report gets into the right handsTo let us know about something that doesn't belong on Facebook, you can use the “Report” link near a post, profile, photo or comment.T"
There have been approximately abuse reports sent in by using Facebooks "report" link and all Facebook do is to use an automated reply system that does NOT check the reported profilesErgo nothing will be done by using the "report" buttonAlso the report button does not have a section to report impersonation accountsso is quite useless
Facebook have an obligation to adhere to their agreement with Revdex.com and make a 'good faith' effort to FIX the complaint, they are attempting to bypass this commitment by refusing to fix the complaint
By the courtesy of Revdex.com, Facebook are aware of the problem and are aware that they are allowing multiple fake accounts to remain, thereby violating their own rulesThe attempt to deny their responsibilities by the BS of saying they cannot do anything is an outright lieFacebooks customer service section are aware now of the problem and so I expect them to abide by their own rules and delete the multiple accounts that have been reported
They say "we want to make sure that your report gets into the right hands." is there a problem with Facebook customer support passing along my complaint to some one who can take action, are they incapable of contacting their OWN people?Remember they have agreed to make a 'good faith" effort to fix the complaint
Or is this just another example of "passing the buck " to a dead end so they do not have to act in accordance with their agreements with Revdex.com? Why are Facebook lying when they say that multiple accounts are not allowed?
As Facebook are clearly in violation of their 'accreditation" agreement with Revdex.com I ask that their accreditation be revoked
Sincerely,*** ***

Hi,Thank you for contacting Facebook through the Revdex.comIt looks like your account has been temporarily blocked from using certain Facebook featuresWe use blocks to help keep Facebook a safe and welcoming community for everyoneSome reasons your account may have been blocked include: -Repeatedly
commenting on posts in a short period of time-Rapidly adding people to a group-Tagging people who aren't your friends in real lifeTo learn more about blocks and why they happen, visit the Help Center:
***Thanks,***The Facebook Team

Hello,
Here is the link to the Facebook page that was created without my involvement or approval It contains personal information and inaccurate information
***
Thank you,
***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Hey ***
Can you tell us the user that is not supposed to be admin, or the account that is hacked that is controlling the page.
Thanks,
***
The Facebook Team

Hi*** We appreciate the feedbackWe're always trying to improve the Facebook experienceIf you have any other suggestions, please reach out to us here: ***
Thanks,
The Facebook Team