Bricasti Design LTD

Complaint: ***I am rejecting this response because: Absolutely nothing has been done to resolve my complaint, I am still classed as a grey account, so I still cannot view other facebook pages or use many of the features on facebook and my*** *** profile is still completely closed to me, so I cannot update any information or preferences, which must be done periodically, to make full use of the pagesAs a small independant gallery we are still suffering substantial business losses due to this exclusionFacebook today has a virtual monopoly on social media in the arts, so this exclusion is very important to promote the gallery and its activitiesI cannot seem to set up a new page using the same address, as facebook will not let meI do not want to do this anyway as I will lose the few followers that we haveI want to talk to someone in person from facebook about this situation
This response from facebook, telling me that the problem is resolved, when it is clearly NOT, is typical of the way that they have dealt with things, right from the startThey seem to aim to drive you to the point of despair, so in the end you give up, or they find a way of cutting you off completely, as happened in my case when I suddenly found that I was excluded from using facebook support and that is why I have started this case with Revdex.comIt seems inconcievable that they would treat their customers in this way, I just wonder how many others have encountered similar problems to me?Sincerely,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meMy Facebook I.Dis facebook.com*** Again, I have no way of receiving emails or texts to to recover my account.The Best emails to reach me is *** or *** I will await an email to solve my issues
Sincerely,
*** ***

Hi ***Thanks for reaching out to Facebook through the Revdex.comWe've reviewed your report and it looks like this is no longer an issueSorry for any inconvenience this has caused.Thanks,***The Facebook Team

Complaint: ***
I am rejecting this response because: The only offer of help was links to the help center which we have already reviewed at length and we have found absolutely no violation of the Facebook Terms and Conditions Please restore our page as we believe that our unpublishing was a mistake and we have already waited days Our work is very important to our local community and we are not able to serve them in the best way possible when we cannot communicate via social media Our page number is *** and our URL is *** Please help!
Sincerely,
Elizabeth King

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is Not satisfactory to me
So *** you are saying I already have an open ticket in this case, yeah this is also I am saying that I have an open case but you are not replying to me as this case is about id deactivation and you are not replying so it is totally unfair the way you are doing with me.Kindly reply me here that why my account is disabled and after disabling as now I have submitted original documents to verify then why are you not replying in open support ticket???? Sincerely, *** ***

Complaint: ***I am rejecting this response because: I don't understand what's taking so long as I stated I've submitted multiple appeals over the last two monthsPlease, as I said, I'm active duty military and most of my friends and family are on that account that I haven't spoken since the account got locked out. Sincerely,*** ***

Complaint: ***I am rejecting this response because they simply just said they wouldn’t make any comments and I should contact their help center Pitiful really.Sincerely,*** ***

Hi ***Thanks for reaching out to Facebook through the Revdex.comWe've reviewed your complaint and have determined that the content you referred to was correctly removed since it violated our Statement of Rights and Responsibilities.To learn more about this, we recommend reviewing our Community Standards: ***Thanks,***The Facebook Team

Hi ***,Thank you for contacting us through the Revdex.comTo gather more information, can you provide us with the email address associated with the account you're referring to?Thanks,***The Facebook Team

Hi ***Thank you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find
an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience.I can't access my Facebook or Instagram account:- I forgot my Facebook password: ***- I am not receiving my security code: ***Other:- I believe my content was removed in error: ***- Facebook is asking me to submit ID: ***Thanks,***The Facebook Team

Hi ***,,Thanks for reaching out to Facebook through the Revdex.comWe've reviewed your report and it looks like this is no longer an issueSorry for any inconvenience this has caused.Thanks,**The Facebook Team

Hi,Thank you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience
- Report an impostor account on Facebook: ***
Thanks,
The Facebook Team

Hi,Thanks for reaching out to Facebook through the Revdex.comWe've reviewed your report and it looks like this is no longer an issueSorry for any inconvenience this has caused.Thanks,***The Facebook Team

Hi ***,
We appreciate you taking the time to contact us, but unfortunately we can't support this type of request through the Revdex.com
For further assistance please visit the Help Center to find the best way to report this kind of issue: ***?helpref=facebar_dropdown_help
Thanks,
The Facebook Team

Hi,Thank you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an
answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience.I can't access my Facebook or Instagram account:- I forgot my Facebook password: ***- I forgot my Instagram password: ***- My Facebook account has been hacked:***- My Instagram account has been hacked: ***- I am not receiving my security code: ***- My email or phone number is attached to someone else’s account: ***I need help with my Facebook Page:- I can’t access my Page: ***- I need to merge two Pages: ***- I need to change my Page name: ***- I need to change the username for my Page: ***- Someone posted an unfair review of my business: ***- I would like to claim an unowned Page that represents my business: ***I would like to report a fake account or other abuse on Facebook or Instagram:- Report an impostor account on Facebook: ***- Report an impostor account on Instagram: ***- Report abuse on Instagram (ex bullying, harassment, spam): ***- Report other abuse on Facebook (ex bullying, harassment, spam): ***Other:- I believe my content was removed in error: ***- Facebook is asking me to submit ID: ***- I’m having issues with my name on Facebook: ***- I think someone was trying to scam me or a friend: ***- I got a message saying I won the Facebook Lottery: ***- I need to report an unauthorized charge or request a refund: ***- I’m blocked from using a feature (ex: sending messages, uploading photos): ***- Someone is posting pictures of me or my child without my permission: ***- How do I deactivate my account?: ***- How can I download my information from Facebook?: ***Thanks,The Facebook Team

Complaint: ***
I am rejecting this response because: It does not address the complaint
Sincerely,
*** ***

Complaint: ***I am rejecting this response because: Despite Facebook saying it is no
longer an issue, they are right it isn't now but that is not what I askI ask why they did it during a time of need especially during Hurricane ***Facebook has choosen not to answer my questionI demand an answer as to why Facebook blocked me last week, quit dodging the questions and answer itThis complaint will not go away till a proper answer has been received, should this complaint be closed by the Revdex.com I will indeed open a new one and even send a new complaint to the FTCI want resolve here but until Facebook decides they wanna cooperate with me this will not endFacebook put a block on me where I could not communicate with my family during Hurricane *** and I feel that their decision was biased and discriminate towards meI demand an answerSincerely,*** ***

Complaint: ***I am rejecting this response because: issues not resolved, and facebook solution link no help useless just only confrims your blocked for no reason and still blockedIve done nothing wrong to be blocked from sending messages ,adding friends I know personally, and I consider this harrassment from facebook for complaining to Revdex.com on this matterDO I NEED TO CONTACT THE AUTHORITIES ON THIS MATTER AGAINST FACEBOOK?Sincerely,*** ***

Complaint: ***I am rejecting this response because it does not solve my problemI am not able to gain access to the account and need Facebook to unlock it
Sincerely,*** ***

Hi ***
Thank you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't
find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience.- I believe my content was removed in error: ***Thanks,***The Facebook Team