Bowman Contracting CO

Good day,
Thank you for your messageWe cannot locate the Membership with this email addressWas it perhaps signed up with an other one?
There are no charges on your credit card on file of 5.95$ either.
Please let us know if there is another account created
Best regards,
Customer Care
Team

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***I did indeed receive a phone call from a frustrated and sarcastic attendant who confirmed that I should receive a refund in the next few daysAlmost a week later the refund has finally come throughWhile I had an extremely unpleasant experience with this company and reinforce that their business practices are shady at best, nevertheless I find that this resolution is satisfactory to me
Thank you for your assistance in this matter
Sincerely, Daniel***

Complaint:***I am rejecting this response because:Sincerely,*** ***
The company's response is that they will look into it and get back to usNo due date when they will get back to usPlease see attached e-mails to the company showing their advertisement

Consumer called to say he received the partial refund from JustFly and is awaiting refund from airline. Please close case as resolved

Good day,
Thank you for your message.
One of our Customer Care Representatives is reviewing your booking and will contact you shortly.
Thank you for your patience
Best regards,
Customer Care Team

Complaint: ***I am rejecting this response because:I did not use the tickets from May for August 17, I had to purchase additional tickets August with Aer Lingus in Delta Airlines in order to come back from England to Buffalo New York United States that was additional money that came out of my pocket to come back home just flying keeps on insisting that the new tickets that I purchased through the Airlines themselves was a part of my itinerary which I keep on trying to explain to them that I purchased these tickets separately from just fly and I should not had to purchase additional ticketsI just want my refund back for the additional tickets that I had to purchase in order to get back to AmericaSincerely,Tianni ***

Good day,
Thank you for your message
As discussed with our Customer care Representative, we have reviewed your file and have offered the refund requested
We apologize for any inconvenience that this situation may have caused you
There is no further action we can provide, therefore we consider the file closed
Best regards,
Customer care Team

Complaint: ***I am rejecting this response because: They're not truthfulI received a much longer response through E-mail stating that I called within hrsof booking to ask about seating arrangements; not true; I called and requested a cancellation; I was told that because I purchased insurance, I had to file a claim and the flight would not be cancelled until the insurance company made a decision as to whether they would cover the cost. The agents I spoke with were obviously in a foreign country and spoke very broken English, therefore making my understanding of their policies very difficult. As I said before, I was not able to see the insurance company's inclusion or exclusionsIf you provide an E-mail address, I'll forward their response to you. being that I called within hrsof the booking, should have allowed me a refund. This is an unscrupulous company who has taken full advantage of my not understanding their agents who don't speak clearly. Sincerely,Cynthia ***

Good day,
Thank you for your message
As discussed with our customer care representative, we have reviewed your file and taken action on itWe have refunded the modification fees as a gesture of good will although the airline penalty will still applyWe are unable to override the airline rules
and policies.
There is no further action provided, therefore we consider the file resolved
Best regards,
Customer Care Team

JustFly Customer Care Team
Our refund request was to JustFly, because We paid to JustFly not to Air Berlin and Siberia and it was JustFly mistake (JustFly didn’t do reservation correctly)If JustFly will not resolve this problem we know our rights and what to do next
Best regards
*** *** *** ***

Good day!
As previously stated, the refund was processed therefore we have done out part in resolving this case.
We consider this file closed
Best regards,
Customer Care Team

Good day,
Thank you for your message
One of our customer Care Representatives is currently reviewing your booking and complaint
We will revert back with a response shortly
Thank you in advance for your patience
Best regards,Customer care Team

Good day,
Thank you for your message.
As mentioned by our Customer Care Representative, we have reviewed your file and we are unable to offer you the refund or Future Travel you are looking forWe have verified with the airline and they consider the ticket as a No-show which means that
there is no value in this ticket any longerAs you mention, they refused a refund, we are unable to override this.
We understand that this is not the response you were hoping for but there is nothing further we can provide.
Best regards,
Customer Care Team

Complaint:***I am rejecting this response because:
The information being brought forth is not consistent with the information that I received more than several times after speaking with British Airways, Finnair, and JustFly as wellI was supposed to receive a call the Saturday after I spoke with the Justfly service representative and received no call or email until last week, apparently.Sincerely,Antionette***

Good day,
Thank you fro your message
We are unable to locate the proper file corresponding to this complaintPlease provide a booking number or email that was used at the time of booking
Without this information, we will need to close the file.
Best regards,
Customer Care Team

Hi ***
Tickers on Flights from SFO to DUS *** and from DUS to Munich *** operate by Air berlin were reserved , but tickets From Munich to Moscow Flight * *** operated By Siberia Arline were not reserved and we were told by Siberia Airline representative (her name is ***) if we will by additional $EUR per person to get om the nest available flight
Best regards
Nadia

Good day,
Thank you for your message
As discussed with our customer care representative, we have worked on your file and have processed the refund as requestedThe cheque will be processed and sent to the address as mentioned to our agent.
We appreciate your feedback and consider the file
resolved
Best regards,
Customer Care Team

Good day,
Thank you for your message
As mentioned by our customer care representative, we have reviewed the file and listened to the call recordingWe have gone ahead and processed the refund of the difference in the quoted priceThe refund was processed on February 28thYou should receive the
funds within weeks
We appreciate the feedback and consider the file resolved.
Best regards,
Customer Care Team

Good day,
Thank you for your message
As discussed with our Customer Care Representative, we have investigated your booking and complaint and have offered a refund of the taxesThis is the only amount that was non-refundable on your ticket
As seen in our terms and conditions, all our
tickets are non-refundable unless stated otherwise.
You will receive your allotted refund within the next weeks
We consider this file resolved
Best regards,
Customer Care Team

Good day,
Thanks for sharing the details of your recent booking experience with us
As per your discussion with our Customer Care Representative, she has explained that there is a charge for any modifications made on the fileThese fees are mentioned in our terms and conditions at time of
booking.
There is no action required on our part, so we consider this file resolved
Should you have any additional questions, please do not hesitate to contact our Support Center.Regards,
Customer Care Team