Big Baller Brand Reviews (480)
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Big Baller Brand Rating
Address: 16532 Aquamarine Ct, Chino Hills, California, United States, 91709-4644
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Thank you for contacting Big Baller Brand!Please be advised that this issue has been resolved. ***: Delivered Tracking number*** Customer Information:*** *** *** ** *** *** ** ***Daytime Phone: *** ***Fax: ***
***E-mail: ***Tracking number***
New item is being delivered in 24hrs
Item is waiting to be scanned for shipping.A tracking number will be emailed once completed.We apologize for any delaysThank you for your patience.We appreciate your support!Big Baller Brand
A new item will be shipped in 24-48hrs.Thank you!
Hello *** *** *** I am sorry to hear about this situation. We have had a dramatic increase in sales and are experiencing delays as we organize
our internal company structure. I understand your desires for a refund. We will put in a request for a refund for the shorts as soon as possible We appreciate your business, Big Baller Brand Customer Service
I am rejecting this response because:
The tracking number provided in the response shows on USPS 94***94Pre-Shipment:LOS ANGELES, CA on December 13, at 2:pmnothing to verify that the product purchased has shipped
Thank you for contacting Big Baller Brand!We are very grateful for the full support you have given us and as we grow we want to make sure that we are providing quality products.Please be advised that belor order has been resolved.***Confirmed lost in transit - Resent new item as
complementary.USPSTracking number94***
Tell us why here...We do apologize for the inconvenience, packages lost in transit require us to to file a claim with UPS which may take several weeks due to their process, however if your order is not recovered we will reissue the order to you, no charge to you at all.Big Baller Brand Customer Service
I am rejecting this response because:
I received the package from Big Baller brand on January 9, the packing slip said it contained all items I ordered when there was only 2/of the items I ordered inside the packageI still need to receive the tee shirt I ordered
We are sending you the item as complementary.A refund will follow once you get your item.We'll send your tracking shortly.We apologize for any delaysThank you for your patience.We appreciate your support!
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12604860, and find that this resolution is satisfactory to me.Package was in fact in the mailbox .Thanks.*** ***
Hi Revdex.com, This issue has been resolved 8/3/ A gift Card was issued and a complementary shirt was given Thanks, Customer Service
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12574102, and find that this resolution is satisfactory to meIt is disappointing that a company can only give this information to the Revdex.com and not respond to any of the customersI never received a response from the Big Baller Company directly and was never given the tracking information by anyone in customer service after numerous attemptsThis company has no customer service department from what I can tell and I will never buy anything from them againI highly recommend staying away from the Big Baller BrandI do appreciate the Revdex.com involvement in helping getting my issue resolved. Thank you,*** ***
Item was is now in transit and refund was processed.The refund notification email will be sent to ***@aol.com
Item is already scheduled for shipping.CarrierUSPSTracking number***7Shipping dateTuesday, January
Thank you for reaching out!We appreciate your supportYour order has been forwarded to our fulfillment centre and should be processed right away and you should receive a tracking number shortly.We apologize for any delaysThank you for your patience.We appreciate your support!Big Baller Brand
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12600509, and find that this resolution is satisfactory to me
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12592379, and find that this resolution is satisfactory to me
Thank you for contacting Big Baller Brand!We are very grateful for the full support you have given us and as we grow we want to make sure that we are providing quality products.Please be advised that belor order has been resolved. #33733-F1DeliveredCarrierUSPSTracking
number94***
New item to be mailed in 24hrs