Big Baller Brand

Received a charged Back from the Bank

An issue with *** refund occurred.A check is being processed

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12560525, and find that this resolution is satisfactory to meHowever, I’m very dissatisfied with the timelines to resolveThis business need to remain with an F rating

Thank you for reaching out!We appreciate your supportYour order has been reviewed, and it has already been processed.Please be advised that items are now in fulfillment to complete shortly.We apologize for any delaysThank you for your patience.We appreciate your support!Big Baller
Brand#46337-F1ConfirmedCarrierUSPSTracking number

Item is already in transit as per USPS.Thank you!***

Thank you for contacting Big Baller Brand!We are very grateful for the full support you have given us and as we grow we want to make sure that we are providing quality products.Please be advised that belor order has been resolved. #31341-F1DeliveredCarrierUSPSTracking
number94***

No order found under *** * ***

I am rejecting this response because:
They were supposed to resend my order within 24-hoursYet, still have not received any new tracking info or anything else telling me that my order is on the way!

Thank you for contacting Big Baller Brand!Please be advised that below order has been resolved.#37047-F1DeliveredCarrierUSPSTracking number94***

A new replacement was sent last nightCustomer should get the item in 24-48hrs.Labels are awaiting to be scanned by USPS

Thank you for contacting Big Baller Brand!We are very grateful for the full support you have given us and as we grow we want to make sure that we are providing quality products.Please be advised that belor order has been resolved.Order canceledThis order was canceled on December 26, at
11:05am

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12325724, and find that this resolution is satisfactory to meThe only thing that worries me now is that they stick to their wordIt would not surprise me at all if I still did not receive what was promisedThank you for the help though, I do do appreciate it

Item was delivered.Refund provided.The refund notification email will be sent to ***

I am rejecting this response because:
As of 1-21-I have not received a refund check from Big Baller Brands,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12563180, and find that this resolution is satisfactory to me.I do not want to close this matter until I have received my item.Thank you,*** ***

I am rejecting this response because:
I have since received the package after the *** *** *** interventionBut there is a problemI ordered a youth large and it fits like a youth smallI tried contacting the business
and they haven’t respondedSo once again I ask for your helpI’d like to return the package altogether and just receive a full refundIt has been nearly months since I originally ordered it and I’m not sure if they will give me a hard timeBut they won’t respond at allI received the package on Tuesday and I’d like to make a return as soon as possible because it won’t fit my kid

Item is now in transitCustomer was notified.Thank you!#49912-F1In transitCarrierUSPSTracking numberLZ164591440USShipping dateMonday, January 15ServiceFirst Class Package International

We've contact USPS and item is now in transit.Thank you!Tracking Number: ***Expected Delivery byTUESDAY16 JANUARYby8:00pmStatusIn-TransitJanuary 14, at 12:pmIN TRANSIT TO DESTINATION

I am rejecting this response because: I would like a full refund or very very significant discountI do not think this is acceptable, and I do not trust Big Baller Brand's word to actually give me this discount

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12607026, and find that this resolution is satisfactory to me.Thank You soooo much.I have been working on this problem for many weeks, and you solved it in a day*** ** *** Sent from my
iPad