Big Baller Brand

Thank you for contacting Big Baller Brand!We are very grateful for the full support you have given us and as we grow we want to make sure that we are providing quality products.Please be advised that belor order has been resolved.Confirmed lost in transit - Resent new item as complementary in
24-48hrs.#***ConfirmedTracking number***

I am rejecting this response because: per their own shipping policy, I did not receive the item when promised and want a full refund. The company blamed the post office when, in fact, the same shipping label/tracking number was used when the item was actually received. Offering me an electronic gift certificate to THEIR company is ludicrous as I would never buy from them again. Demand a full refund

As per USPS item is now in transit https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9400110200***.Th...⇄ you!

I am
rejecting this response because: this is only a USPS label that was created on 9/It has not left the facility and this is the cycle they are perpetuatingI received the same label and response weeks ago.
From: *** Family [mailto:***@yahoo.com] Sent: Wednesday, November 22, 1:PMTo: *** ***Subject: Re: Revdex.comWe just did!!! Thank you so much. ***Sent from my iPhoneOn Nov 22, 2017, at 3:PM, *** *** wrote:Hello,I was following up with the complaint and wanted to know if you have been in contact with the business? Has the business issued a refund or have you received the product? Please keep me updatedThank you

A new item will be shipped in 24-48hrs.

Dear Bernadette,   I would like to apologize for any inconveniences regarding your order #[redacted].  I would like to inform you that as of 01/09/18 your order has been refunded and account credited.  Again I would like to issue our most sincere apologies on behalf of Big Baller...

Brand.    Sincerely,  [redacted]  Big Baller Brand CS

Thank you for contacting Big Baller Brand!We are very grateful for the full support you have given us and as we grow we want to make sure that we are providing quality products.Please be advised that belor order has been resolved. Confirmed lost in transit - Resent new item as...

complementary.

Thank you for contacting Big Baller Brand!We are very grateful for the full support you have given us and as we grow we want to make sure that we are providing quality products.Please be advised that belor order has been resolved.[redacted]In transitCarrierUPS®Tracking...

number[redacted]Estimated delivery dateJanuary 9, 2018Tell us why here...

I am rejecting this response because:This is rhe original shipping label created weeks ago with NOlackage attachedto it as of yet!!!

Dear [redacted], I would like to apologize for any inconvenience regarding your order #45319.  I would also like to inform you that your order is being processed and shipped out today 01/09/18.  You will be receiving a tracking # via email for your package. Thank you for supporting...

Big Baller Brand, and we hope you will keep supporting us as we grow.                      Sincerely,  [redacted]  Big Baller Brand CS

I am rejecting this response because:   item was not received in a timely manner and company did not communicate that order would be delayed.  Company did not respond to multiple emails sent regarding order.  Company did not respond to requests to cancel order once it was evident that item would not be delivered timely.  delivery of item was therefore refused.  The complaint will be resolved once company acknowledges refund of all charges.

Thank you for contacting Big Baller Brand!We are very grateful for the full support you have given us and as we grow we want to make sure that we are providing quality products.Please be advised that belor order has been resolved.#38800-F1DeliveredCarrierUSPSTracking...

number94[redacted]76Delivery dateJanuary 2, 2018

Hi Revdex.com,Thank you for bringing this to our attention.Rest assured we are making sure all issues like this are resolved right away.#12205 - DeliveredDelay was compensated with a $25 Gift Certificate.https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9400...⇄ 17, 2017,...

3:28 pmDelivered, In/At MailboxYour item was delivered in or at the mailbox at 3:28 pm on August 17, 2017 in LOS ANGELES, CA 90014.

This is now being communicated with the customer. A new item will be issued once return is received.A return label has been forwarded.Thank you!

Thank you for reaching out!We are very grateful for the full support you have given us and as we grow we want to make sure that we are providing quality products.This issue has been resolved.Please refer to below tracking.[redacted]ConfirmedCarrierUSPSTracking number[redacted]

Order refunded as requested.Customer notified.This order was refunded on January 12, 2018 at 3:34am PST.

New item to be shipped in 24hrs.

Thank you for contacting Big Baller Brand!We are very grateful for the full support you have given us and as we grow we want to make sure that we are providing quality products.Please be advised that belor order has been resolved.- Address issu, being resent and communicated with the...

customer.#[redacted]Label voidedCarrier[redacted]®Tracking number[redacted]

Thank you for contacting Big Baller Brand!We are very grateful for the full support you have given us and as we grow we want to make sure that we are providing quality products.Please be advised that belor order has been resolved.#[redacted]Not delivered due to address issues.Customer notified.Refund...

Requested.CarrierUSPSTracking number[redacted]

Thank you for contacting Big Baller Brand!We are very grateful for the full support you have given us and as we grow we want to make sure that we are providing quality products.Please be advised that belor order has been resolved. [redacted]In transitCarrierUPS®Tracking number1Z028V850311063868