Big Baller Brand

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me

Refund notification email to bradley Boak ( [redacted] ) and should be posted in 24-48hrs

I am rejecting this response because: item was not received in a timely manner and company did not communicate that order would be delayed Company did not respond to multiple emails sent regarding order Company did not respond to requests to cancel order once it was evident that item would not be delivered timely delivery of item was therefore refused The complaint will be resolved once company acknowledges refund of all charges

Thank you for contacting Big Baller Brand!We are very grateful for the full support you have given us and as we grow we want to make sure that we are providing quality products.Please be advised that belor order has been resolved.Resent new item as complementary in 24-48hrs

I am rejecting this response because: The business stated that "new" item is being shippedThey are not being truthfulThe original item was never shippedTheir customer service is extremely poor, as they did not follow up on their original notification to
provide the customer with notification of the item's shipment, with tracking informationWhen the item never was received, they do not provide a mechanism with which to speak to an individual, or have a meaningful exchange with a real person, to resolve the situation.I do not wish to do business with themFrom what I have seen online, they are already involved in several non-payment lawsuits with several entitiesI would encourage people to not do business with this firm, as based on my experience they are not reputable.I have requested and received a refund from my credit card, *** ***I do not wish to receive the item originally orderedI just am now happy with having my money refunded.***

This is now being communicated with the customer for replacement.Thank you!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12610310, and find that this resolution is satisfactory to me

Thank you for contacting Big Baller Brand!We are very grateful for the full support you have given us and as we grow we want to make sure that we are providing quality products.Please be advised that belor order has been resolved. Confirmed lost in transit - Resent new item as
complementary.#38773-F1In transitCarrierUSPSTracking numberL***SDelivery dateJanuary 8,

Thank you for contacting Big Baller Brand!We are very grateful for the full support you have given us and as we grow we want to make sure that we are providing quality products.Please be advised that belor order has been resolved.#38899-F1Delivered.USPSTracking number94***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12683691, and find that this resolution is satisfactory to me
I finally received my merchandise, even though I asked for a refundAt this point, I honestly think the service is less than satisfactory due to the fact that Big Baller Brand has ignored me for nearly two months an I believe the only reason I received my merchandise was because of the involvement of the Revdex.comBig Baller Brand needs will not be getting any future business from meGrade “F” in my opinion

Hi Revdex.com,Thanks for reaching out!This item has been delivered.But we will send another item for complementary.Please see details below.*** *** *** *** ***
*** ** ***Daytime Phone: ***E-mail: ***Tracking
Number: ***Your item was delivered in or at the mailbox at 9:am on August 21, in *** ** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12602432, and find that this resolution is satisfactory to meAnd I also received my order todayThank you

I am rejecting this response because I have not received any refund from this company at allThey first said it was USPS problemThan said it was because it was backorderedThan said I was getting a refundIts just going in circles
This is one message
Unfortunately due to a higher than expected volume of orders we ran out of stock quickr than anyone expected! The good news is we already have a new shipment from our manufactures in routeYour expected shipping date is 1/16/Thank you for your patience and support
This was the next one from a different email
BSG Inc
You have received a refund
Total amount refunded: $USD

Dear *** I would like to apologize for any inconvenience regarding your order I would like to resolve this issue with refunding your order asap However, I am having trouble finding your order If you could please respond at your earliest convinience with the order #, i
will gladly expedite your refund Sincerely, *** *** Big Baller Brand CS

Thank you for reaching out!We appreciate your supportYour order has been reviewed, and it has already been processed.Please be advised that items are now in transit.We apologize for any delaysThank you for your patience.We appreciate your support!Big Baller Brand***In transitCarrierUSPSTracking number94***40ServiceFirst Class PackageIf you have any questions, reply to this email or contact us at [email protected]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to meIf I don't receive the refund I will go through the Revdex.com to receive the fundsThank you

Refunded

I am rejecting this response because: I am happy that they have cancelled my order. I now need my money back. They said nothing in the response about refunding the I paid them on December 10th. Is there anyway to find out if they will be following through with a refund?Thank you for your help

This item has been delivered. #***DeliveredCarrierUSPSTracking number***Delivery dateDecember 26,

This item has been delivered. ***DeliveredCarrierUSPSTracking number***Delivery dateDecember 20, 2017ServiceFirst Class Package