Big Baller Brand

The customer filed a charge bank from the Bank that caused the cancellation.

Item should be out in 24-48hrs.Thank you! #47416-F1Label purchasedCarrierUSPSTracking number9[redacted]5Shipping dateSunday, January 21ServiceFirst Class Package

Item is being expedited for shipping and should be out in 24-48hrs.Thank you!

This item has been delivered.Thank you![redacted]DeliveredCarrier[redacted]Tracking number[redacted]Delivery dateJanuary 25, 2018

I am rejecting this response because: There was no response from the business included in the email. I received emails from the company asking me to confirm my order.....THE SAME ORDER I DID NOT ORDER AND DO NOT WANT! I've been requesting a refund for...

over a month now...since I learned the product I ordered was being replaced with one I did not!!! Please Help, they threaten to ship the shoes by Nov 24th[redacted]Call if needed, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12292661, and find that this resolution is satisfactory to me.

Refund notification email to bradley Boak ([redacted]) and should be posted in 24-48hrs.

I am rejecting this response because:
I received the tracking number after submitting this claim. The fact of the matter is I never received my package. I asked multiple times for the tracking number even one day prior to “delivery” as seen on attatched files(check date on email.

Thank you for contacting Big Baller Brand!We are very grateful for the full support you have given us and as we grow we want to make sure that we are providing quality products.Please be advised that belor order has been resolved.#36187-F1Confirmed - Lost in transit. New item...

sent.CarrierUSPSTracking number94[redacted]61

[redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  Note that this was delivered about 3 weeks later than promised and they did not respond to any emails.  I would never recommend ordering from them but do accept that they did eventually send the order to me.

Thank you for contacting Big Baller Brand!We are very grateful for the full support you have given us and as we grow we want to make sure that we are providing quality products.Please be advised that belor order has been resolved.#14545-F1ConfirmedCarrierUSPSTracking...

number94[redacted]06Shipping dateSaturday, January 6

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12604093, and find that this resolution is satisfactory to me. I just hope they really do send me my item or return my money.

Thank you for contacting Big Baller Brand!We are very grateful for the full support you have given us and as we grow we want to make sure that we are providing quality products.Please be advised that belor order has been resolved. [redacted]DeliveredCarrierUSPSTracking...

number94[redacted]73Delivery dateDecember 26, 2017

Order canceledThis order was canceled on January 29, 2018 at 12:45pm.

Thank you for contacting Big Baller Brand!We are very grateful for the full support you have given us and as we grow we want to make sure that we are providing quality products.Please be advised that belor order has been resolved.#[redacted]In transitCarrierUPS®Tracking number1Z028V850310388082

We are very grateful for the full support you have given us and as we grow we want to make sure that we are providing quality products. This issue has been resolved. [redacted]DeliveredCarrierUSPSTracking number[redacted]

We appreciate your support. Your order has been reviewed, and it has already been processed.Please be advised that items are now in fulfillment to complete shortly. Your order is being shipped, and you should receive a tracking number within 24 to 48 hours via email. We apologize for any...

delays. Thank you for your patience.We appreciate your support!Big Baller Brand

Thank you for contacting Big Baller Brand!We are very grateful for the full support you have given us and as we grow we want to make sure that we are providing quality products.Please be advised that belor order has been resolved.Order lost in transit. New item sent.

I am rejecting this response because: I never cancelled the order. I was waiting for the order to arrive, and received an email from Big Baller Brand, telling me they  cancelled the order because of my complaint . That is not the right way to handle an issue with a customer. I would like to receive my order asap. Thank you!Sincerely , [redacted]

Dear [redacted]   I would like to apologize on behalf of Big Baller Brand for the inconvenience regarding the shipment delay for your order #38773.  As of 01/09/18 the status of your order has been Delivered to the address provided to us by you. Here is the tracking number for order #38773   [redacted]  Sincerely,  [redacted]  Big Baller Brand CS