Benjamin Franklin Plumbing

I am writing ta you regarding our customer, [redacted]. We have reached out to this customer multiple times with phone messages and our most recent attempt was via email on October 15c. We are aware of the situation and will continue to contact customer to resolve this issue as quickly and...

efficiently as possible. Thank you and have a. great day.

The company was very responsive to my needs and arrived quickly and on time. The plumber was very efficient and professional.

Received outstanding service - fast response, quality workmanship and professional demeanor.

Revdex.com:
I have reviewed the response made by the business, and find that this resolution is satisfactory to me.
Regards,
[redacted]

A check [redacted] was mailed on 11/23/2015 to the clients address. I have checked our bank account, and the check has not cleared. I am issuing a new check [redacted] today, and would like to have a staff member hand deliver the check to [redacted] at her earliest convienence, so that that there will be no delay, and no chance that the check does not arrive. I can be reached personally on my cell phone [redacted] to arrange to have the check dropped off.thank you,[redacted]v.p. Ben Franklin Plumbing

Thank you [redacted]

Explained the Problem very well and he solved the problem. He given very valuable tips.

Our Operations Manager, Dave M[redacted] has left several messages with Ms. [redacted] and as of today, we still have not have been able to talk to her. We would like to get this issue resolved but are waiting for a call back.

Very happy - quick response and [redacted] gave good advice on what work needed to be done. He was efficient and friendly!

Service was EXCELLENT. Called at 7am and had a new water installed by mid afternoon. Very professional and courteous. Outstanding experience.

Had xxxxx out to look at my shower that was dripping. Found the issue but noticed some more issues with the overall plumbing. Fixed my problem and even told me how to stop the issues down the road. Once I\'m ready I\'ll be calling xxxxx to install my new filter. \r\n\r\nThanks xxxxx!

I was very pleased with the service I received from [redacted]. at Benjamin Franklin Plumbing. He was informative, friendly, professional and fast. I would most definitely recommend BFP to friends and family.

Excellent service and the representative was the best! I now have a reputable plumbing service to call!

I have always been pleased with Tech Steven G's work. He is thorough & explains the work he is doing in simple terms for understanding. I will continue to use this company for all my plumbing needs.

Great experience, and wonderful workmanship.

I want to let you know what a great job Thomas and Clifford did repairing leaking problems in my house. I was very impressed with the procedures of your company. I liked the complete examination of all plumbing in the house and outside as well. They were thorough and efficient. Both Thomas & Clifford were very clear in explaining all the procedures they employed in fixing the problems and the subsequent paper work. They were gentlemen and very professional. Because of their excellent work, I will call your plumbing company again if I ever need more work done. I just wanted you to know that I think your company is first rate plus!

Absolutely amazing, A pleasure to work with!!!!!!!!!!!

Great people!

Tech was very experienced, very pleasant and very patient answered all our concerns and in all did a great job. I would recommend Randy and his company Benjamin Franklin Plumbing to anyone

Initial Business Response /* (1000, 5, 2015/10/28) */
At Benjamin Franklin Plumbing, our goal is 100% customer satisfaction. On October 26th, we went to this customer's home to resolve the issue with their reverse osmosis system. On this visit, we replaced their reverse osmosis system under...

warranty and repaired their pressure tank. This situation has been resolved at no extra cost to the customer. We want to thank the customer for their patience and their feedback regarding this matter.
-Marcus [redacted]
Customer Service Division
Initial Consumer Rebuttal /* (2000, 6, 2015/10/29) */