American Medical Response Inc

American Medical Response of Ohio charged and received payment from both the billed party (my father) and Medicare for services on January 26, I have contacted the provider on June 15, june 21, june and august and was told that the refund is "still in the que." No customer rep could predict a time we might expect a refund check but it seems to have been an excessively long waitMy father's Medicare summary statement confirms payment to American Medical Response of OhioMy father's Medicare part B confirms payment to the same and American Medical Response of Ohio confirms that my father's check for $posted on May 25, This company double billed for the service provided and asside from the issue that double collecting seems illegal, I'm concerned that they may not issue a refund

I took an ambulance ride and it was covered by third party insurance but somehow AMR was sending bills to an address I lived at years ago, which I most certainly did not give themI began getting calls from a shady company that seemed like a scamI got curious because they had so much information on the ambulance trip that it seemed like they might have been legitAfter calling AMR, my account actually was sent to collectionsAMR's explanation for how they got this address was due to some sort of database search and it seems like they were quite negligent in such a way that would lead to consumers getting their accounts sent to collections without them ever getting an invoiceAfter speaking with a manager, they state that all of this is automated and that they had an address that was most likely a misspelled version of my current address

On 11/1/15, we utilized AMR to transport our ventilator dependent son home from Children's Hospital of Philadelphia We received an invoice from AMR and I contacted them in December (I'm unsure of the exact date) and was told by AMR that they had "not received a response" from our primary insurance (Highmark) and that they could not proceed and bill the secondary insurance until a denial was received from the primary insurance I went online and printed the denial and faxed it to them immediately, and contacted AMR to assure that it had been received I was assured that it had been received and that they would be billing United (secondary insurance) immediately and that I could disregard the bill I'd received In February 2016, I again received an invoice for the same date of service, contacted AMR and had the EXACT SAME conversation with them, again faxed the denial from Highmark and was assured that they would bill the secondary insurance Today (3/26/16) I received ANOTHER

Your company billed me for CCT but only provided BLS services and has refused for nearly a year to correct it They have ignored the Revdex.com, and now CA Attorney General inquiries into this, and are now threatening collections What is wrong with your company, that they can treat people like this? Every time I call, I explain that it could be paid in full same day should the bill be corrected, but your representatives repeatedly refuse to do the right thingI'm already sending an email to your billing inquiries address, but to be honest, I have no hope of anything being handled outside of a lawsuit over knowingly fraudulent billing practicesTrip *** ***

I have been trying unsuccessfully to reach someone at AMR to set up a payment plan for my account
I have called the phone number on the bill (***) multiple timesOn April 2017, I got through to a representative who told me that I would get a call back in hours, but they called hours later while I was driving and could not answer the call; the message just told me to call the phone number on the bill that doesn't get through to anyoneI left another message on May 2017, was told I'd get a call back, and as of more than hours later no one has respondedThe remaining calls have all gone to a recording asking that I call back in to hours, and when I do wait to call, I get the same recording again
As a gesture of good faith, I made a partial payment of $prior to the due date since I couldn’t get through to anyone at AMRI still need to set up a payment plan so that this doesn't go to collections and disrupt my good credit
I have made att

We established a monthly payment plan and submitted payment online as directed as they were not able to set up automatic withdrawAfter recipient payment they sent us to collections stating they hadn't received it
I called once we started to receive harassing calls from their collection department and they confirmed it was their errorThe billing is offshore in the *** and they are so not helpfulThey agreed it was their error and it's been a month since then and it's still not resolved
How do they get away with this?

American Medical Response ("AMR") provided services on 3/13/AMR's total invoice was in the amount of $1,AMR billed Kaiser Permanente and received a contractual payment of $($& $21.87) Notice of said Kaiser Permanente was sent via certified mail *** *** *** *** *** to AMR on 12/6/On 3/8/2018, AMR advised the acct was sent to Credence Resources Mgmt ("Credence") for collection On 3/8/2018, the certified letter to AMR dated 12/6/was faxed to Credence and was also e-mailed to *** AMR continues to bill for the entire invoice despite the payment received Another call was placed to AMR at ###-###-#### but their customer service center is located in the Philippines but is unable to resolve the double billing dispute

On August 29, I was transported in an American Medical Response (AMR) ambulance in Las Vegas, NevadaI was uninsured at the time so on top of accruing medical debt to the hospital and the physician for ~$5,255, I also accrued debt to AMR for $Finding myself unemployed and with other outstanding student and personal debt, I qualified for Medicaid in October However, Medicaid was not able to cover my medical expenses from August
I petitioned for debt forgiveness/reduction to all of these companies, because I am a young college graduate that wanted to be responsible and proactive about my debt, but who also could not afford over $6,in medical debtI faxed a letter explaining my situation to AMR in November They mailed me a Compassionate Care application from the Modesto, CA office, and I filled it out but was notified in writing in December that my application had been deniedI researched online and found that I had days to petition AMR’s decisio

April 9, 2018 Revdex.com of DenverEFlorida Avenue Suite 350Denver, CO 80210 RE: Ambulance Transport
Revdex.com Case#: *** Dear Revdex.com: Thank you for taking the time to contact our office with the consumer’s concerns. American Medical Response (AMR) values our customers, and strives to provide quality service. On March 16, 2018, we were contacted by the consumer’s insurance carrier who indicated they would be reprocessing the claim for possible additional payment. At this time, the account has been cancelled with the agency, and place on hold in our system pending further response from the insurance carrier. On March 16, 2018, we were contacted by the insurance carrier and informed, the claim would be reprocessed for possible additional payment. At this time the account has been cancelled with the agency and place on hold in our system, pending further response from the insurance carrier. Should the consumer have further questions or concerns, I may be contacted directly at (209) 236-8358. Sincerely, Cecilia J***Patient AdvocateAmerican Medical Response

I've talked with various costumer service representatives of AMR over the last few years and thought my bills were resolvedI've given them all of my insurance informationRecently, I received a bill that I thought was paid for by one of my insurancesI found out that one of them had cancelled, but I had given one of the representatives my other insurance informationCome to find out that that one of the representatives that I talked with, that says they took down all my insurance information, did not in fact do that
Also with AMR, I received a bill for a trip that was not mineI resolved that issue and did not have to pay the billHowever, it was for another patient and the bill had some personal information (AKA a violation of HIPPA)
Dealing with them has caused a great deal of stress/anxiety and, while I understand they are doing there job, there seems to be a lot of problems with the billing departmentI have PTSD and dealing with bills is difficult for meSo to hav

On November 3rd, at approximately 7:AM, myself, along with my family got involved in a vehicular accidentWe were transported to a hospital in a single ambulance to a hospital for medical treatment, with me lying down on a stretcher, my wife and my three kids sitting on a small bench type seat, cramped in a small spaceFew days later, we get THREE AMBULANCE BILLS in the amount of $3,EACH which I thought was ridiculous! That is too much for a minute ambulance ride

American Medical Response never billed my health insurance for an ambulance ride October I never received any contact from them and Kaiser never did eitherAMR claims to have made attempts to contact me an an address that I did not provide and had not resided since years before the accidentIn April I received a letter from a debt collection agency for the services that were never billedAMR refuses to contact the debt collection agency to remove the account that or to submit a bill to my health insuranceWhen I contact AAMR and spoke to Sarah, she stated that she cannot resolve this issue as it is no longer their account and they cannot send a bill because too much time has lapsed and they will not be able to collect payment from KaiserWhen I asked where she obtained my address she said she did not know and that no insurance information was collected at the emergency roomAll other doctors in this matter were paid in a timely manner by Kaiser, with my current infor

February 1, Revdex.com of Denver EFlorida Avenue Suite Denver, CO RE: Ambulance Transport
Revdex.com Case#: *** Dear Revdex.com: Thank you for taking the time to contact our office with the consumer’s concerns. American Medical Response (AMR) values our customers, and strives to provide quality service AMR has contacted the consumer by phone, and updated the patient’s information. At this time, a claim has been submitted to the insurance carrier, and the account has been placed on hold pending further response Should the consumer have any further questions or concerns, I may be contacted directly at (209- 236- Sincerely, Sylvia D*** Patient Advocate American Medical Response

Service date 05/12/Trip #***
I used the ambulance in and my insurance company (*** *** *** ***) paid the bill
However, in American Medical response changed my status to past due and sent my case to the collection company
I paid the bill to the collection company so American Medical response received double payment
My insurance company and I contacted American medical response, but they never replied (even they hung up the phone)

Unable to pay ambulance bill to American Medical Response because American Medical Response uses an Outsourced Contractor in Phiippines with a bad phone connection to collect
American Medical Response’s moneyI lived in Philippines years and good phone connections with people that can speak good english existsAmerican Medical Response’s
Outsourced Contractor in Phiippines has a bad connection and hired people who speak poor english

June 2, Revdex.com of Denver/Boulder EFlorida Ave., Suite Denver, CO RE: Billing
Inquiry Revdex.com Case#: *** Dear Revdex.com: Thank you for taking the time to contact our office with the consumer’s concerns. American Medical Response values our customers, and strives to provide quality service American Medical Response submitted several invoices requesting insurance information to the address obtained at the time of serviceAfter receiving returned mail, the account was turned over to an outside agency as they have higher capability to locate current contact information. On March 23, 2016, the collection agency contacted our office with the consumer’s insurance information and requested we file a claim. After following up with the insurance, it has been determined we are past the timely filing period. At this time, we have cancelled the account from collections and the judgment will be dismissed in court. The consumer will no longer be contacted. We would like to thank the consumer for bringing his concerns to our attention and apologize for any inconvenience this may have caused. Should the consumer have further questions, I may be contacted directly at (209) 236- Sincerely, Warda Ali Patient Advocate American Medical Response

In August 2015, I paid my ambulance bill in fullIn April 2016, I began receiving collections noticesI have spent countless hours on the phone to try to correct thisAMR agreed they sent my info to collections in error but I am continuing to receive noticesI was promised return calls by several reps and was never called backMy last call I spoke with *** who refused to provide me with management informationThis has to be illegal

I have been trying for months to get a billThey have released my information to a third party as well

Complaint: ***
I am rejecting this response because:AMR is not specific in their response to my complaintInstead, they use a standard statement response that is not relevant.Again, the disputed charges are: 1) the bill shows items that never been doneThis includes: a- IV Drip supplies $(already removed)b- Glucometer use $c- Defib Electrodes $2) The bill also shows charges for items that should not be billed because they are not real servicesThese items are part of doing medical business and usually healthcare businesses don't charge for themThey are items: Disposable linen, pulse oximetry and personal care supply) Total of: $After deducting all the above disputed charges, balance should be: $54.14
Sincerely,
*** ***

My son was injured after being hit by car while driving his motorcycle
AMR ambulance transported him the miles to the closest hospital
He was awake, alert and injured but communicated with both fire department and AMR staff, he provided his name, dob, address and INSURANCE information to them!
I never received a bill, statement, invoice, letter, NOTHING from AMR and did not even know they transported him to the hospital, I called the hospital and fire department to later learn it was AMR
Within days of the accident, they sent my son to collections with an almost $bill
they have all my sons information, name, dob, address and social, but had none of our insurance information???
they give me a web site to pay, myambulanceride.com or something and the balance tells me $
I called their billing department times in a month asking for "The bill, a statement " their call center sounds like a Indian/Filipino sweat shop etchard to understand the person