American Airlines

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]

Complaint: [redacted]
I am...

rejecting this response because: I did not receive a response from the vendor therefore, the resolution does not met requirement as such.  A company should not be able to close a complaint based on the mere comment that they resolved when they do not make attempt to resolve; but instead show proof they resolved.
Regards,
[redacted]

Passenger has been contacted under case number [redacted] on January 30, 2018. See attached.

Complaint: [redacted]
I am rejecting this response because:No further correspondence with me has happened since filing the complaint. Nor has anything been done. 
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:  American Airlines has made no effort to provide understanding and effective customer service, seeking to be responsive to our needs.  They have no interest in...

retaining customers and will continue to lose customers as a result of their poor customer service.  They have lost our business, as well as thousands of other customers, as evidenced by their recent bankruptcy.  Obviously, they are desiring to lose millions more customers and be put out of business permanently.
Regards,
[redacted]

Dear Sirs:
I am not accepting the response from American Airlines. They did NOT contact me. I see my address on file is wrong. My address is[redacted] I deserve miles or some type of travel voucher. I was almost arrested due to the A.A. employee in PA.
Sincerely, [redacted]
Complaint: [redacted] 
I am rejecting this response because
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:  I have not been contacted by them and there most certainly has been no resolution. I am 100% shocked they have made this claim.  Very disappointed, and feel they are abusive and dishonest. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:
It took a long time to wait to receive my refund. I don't want experience same procedure. No longer I don't want to use AA gift card.I REQUEST THE CHECK INSTEAD OF AA VOUCHER.Regards,
[redacted]

[redacted]Passenger was contacted under case  [redacted] and  a resolution was offered.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Thank you for actually considering my issues and working towards a viable solution.
Regards,
[redacted]

Revdex.com:
This a old complaint, AA did contact me with a resolution.
I have reviewed the response made by the business in reference to complaint I[redacted] and find that this resolution is satisfactory to me.
[redacted]

Complaint: [redacted]
I am rejecting this response because:the business refused to discuss the issue, and just closed the case. A communication was sent to me directly alleging the case closure without any resolution. 
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: Before I rented a car, I asked specifically to the AA rep if they would refund in full; she told me yes because it was a maintenance issue.  I...

had to spend over $400 (if I had to include my insurance that was raised because of this trip, it could be more than $1000); offering $150 sounds like almost too rude (just do bare minimum like; almost disgusting like) to deal with your customer who was told I would get the full refund.  I can resolve at $250; no eVoucher (after this kind of ugly ~ greed dealing experience, I lost appetite to do business with them), but a check or money order only so that I can use for others not just AA ticket that I may not get after this kind of unpleasant experience.)   I like to do business with those who stand behind their words. FYI:  I never got their response until I wrote second time after almost ten months later. Thank you in advance for your help!  THX!
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:I have never received a response or a refund of any kind from American Airlines. So nothing has been addressed by this company. 
Regards,
[redacted]

Passenger has been contacted under case number [redacted]
on October 1, 2015. See attached.

Complaint: [redacted]
I am...

rejecting this response because I do not believe the response was valid and did not address the fact that I was never given a time line to use the credit. The fact they waited so long to respond to the BBC complaint indicates stonewalling and unethical business practice.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: failure to respond to complaint.
Regards,
[redacted]

Complaint: [redacted]
I am...

rejecting this response because:This was submitted in January of 2016 - more than 18 months ago, I have had no other communication with AA about this specific travel issue and therefore, no, no concerns have been addressed nor has the complaint been remedied as suggested in their reply.
Regards,
[redacted]

Passenger has been contacted under case [redacted] on February 15, 2018.  Please see attached