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American Airlines Reviews (1822)

Passenger has been contacted under case number [redacted] on March 2, 2018. See attached.

Passenger has been contacted under case number [redacted] on July 22, 2015. See attached.

Complaint: [redacted]
I am...

rejecting this response because: The business do not provide me with a refund or compensate for the inconvenience encountered during my flight with them. This is the worse airline to travel in thus far and I would avoid traveling with them in the near future due to its bad business practices.
Regards,
[redacted]

Complaint: [redacted]
I am...

rejecting this response because:Nothing was resolved. They did nothing but let time pass. I am still upset and do not feel my concerns were addressed. I have not traveled American Airlines since then, nor do I plan to again until they treat customers with more consideration. 
Regards,
[redacted]

Passenger has been contacted under case number [redacted] on May 5, 2016. See attached.

Passenger has been contacted under case AA[redacted] and resolution has been met

Complaint: [redacted]
I am rejecting this response because: The business has NOT responded to my complaint. I have received nothing from them. The information they have provided is false.
Regards,
[redacted]

Passenger has been contacted under case number [redacted]
on September 15, 2015. See attached.

Passenger was responded to on February 3, 2018 under case  [redacted].  Please see attached.

Customer was contacted in case# [redacted] and a resolution was met.

Complaint: [redacted]
To Whom It May Concern:While I appreciate the response from the business, albeit after a considerable period of time, the response fails to adequately address my complaint. 
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: I didn't receive a refund in lieu of travel points.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because we don't agree with the resolution.  I believe that AA didn't handle the problem appropriately.  Their customer service is bad and unreasonable.
Regards,
[redacted]

Passenger has been contacted under case number [redacted]
on January 17, 2018. See attached.

Passenger was contacted under case [redacted] on March 7, 2018.  Please see attached.

Complaint: [redacted]
I am rejecting this response because:They are not offering a refund of my expenses due to their negligence.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: American Airlines did not give me my money back nor did they offer any type of compensation for the harassment and embarrassment we endured.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Ms [redacted] American Airlines has resolved the complaint Thank you for your help
Regards,
[redacted]

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Address: P.o. Box 619616 Md 5494, Dallas, Minnesota, United States, 75261

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www.aa.com

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Shady, yet now dead: once upon a time this website was reported to be associated with American Airlines, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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