American Airlines

Complaint: [redacted]
I am rejecting this response because:I am rejecting this response because: "Nothing was done" Complaint is two years old.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:
Never received an attempt to resolve issue
Regards,
[redacted]

Passenger has been contacted under case number [redacted] on February 9, 2018. See attached.

“American Airlines has indicated that they’ve received your
correspondence and have responded accordingly. Given that they’ve addressed
your concern/question, they have since closed your file. If you need any further
assistance from American, visit them online at [redacted]  
*

Complaint: [redacted]
I am...

rejecting this response because:There was no refund, compensation, or even real apology given for the incompetence and irresponsibility of the planning and actions of American airlines. You stranded a paying customer in a state she's never been in and specifically told us that there would be no compensation nor would you assist in any accommodations in terms of finding a new flight that day or housing/food for the night. Luckily the airport had the grace to do so for the latter, but to say that you've "given an appropriate response" in regards to this is infuriating and insulting.
Regards,
[redacted]

Passenger has been contacted under case [redacted] on October 31, 2015. See attached.

Complaint: [redacted]
I am...

rejecting this response because:American Airlines "responded" in the most technical sense but refused to do anything to resolve my original complaint.  They still have not explained why they think it was OK to fabricate the entire "insufficient travel documents" story that they told Chase Bank, or provided a refund for the unusable airfare.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]

Passenger was contacted in case[redacted] and  [redacted] on November 4 and November 5, 2015.  Please attached.

Passenger has been contacted under case number [redacted] on August 25, 2017. See attached.

Revdex.com:
I received a partial refund, not full refund.

Complaint: [redacted]
I am rejecting this response because: AA responded - "The customer has been contacted and a resolution has been met."I would like to know what resolution was met?  I don't believe I was informed of any resolution. 
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: they did not provide any refund or xredit
Regards,
[redacted]

Passenger was contacted under case [redacted] on January 14, 2016.  Please see attached.

Complaint: [redacted]
I am rejecting this response because: I have not received any response from them.
Regards,
[redacted]

Passenger has been contacted under case number [redacted] on February 21, 2018. See attached.

Complaint: [redacted]
I am rejecting this response because:The airline took away 235,000 miles based on their mistake.I followed up with themand with the Revdex.com and the DOT to file a complaint.Customer service tells me that they gave itvover to the security department to investigate. This is not an adequate response to my complaint. It’s been over  2 weeks already and I still have not heard from   The security department. Also customer relations states in their letter that they understand that I have the email of security department and I can follow up with them. I followed up with security department many times but there was no response from them . [redacted] I will repeat what I wrote in my previous response to the Revdex.com. 
Regards,Which is that one department sends me to the other department and the other department ignores me.
[redacted]

Revdex.com:
Thank you for your assistance on this matter.  I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is very satisfactory to me. I am grateful for all that you have done to help and really do appreciate the existence of the Revdex.com.  
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because the company has not responded to my complaint 
Regards,
[redacted]

Passenger has been contacted under case number [redacted] on December 7, 2015 and case number [redacted] on December 19, 2015. See
attached.