American Airlines

Complaint: [redacted]
I am rejecting this response because:They offer the absolute worst service, support and old rotten technology.  Worst company ever
Regards,
[redacted]

It took months, but we have finally been refunded in full. Thank you. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]

Passenger has been contacted under case number [redacted]
on January 9, 2018. See attached.

Passenger has been contacted under case number [redacted] on March 26, 2018. See attached.

Complaint: [redacted]I accept the offer, however I am rejecting this response because the complaint was forward to the baggage customer service to resolve the issue for my destroyed items and I...

still have not heard from them which was the reason for the Revdex.com complaint.
Regards,
[redacted]

Passenger has been contacted under case number [redacted]
on April 15, 2018. See attached.

Complaint: [redacted]
I am rejecting this response because it has been 3 years and you still have not given a proper response.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:I have written to AA previously and I have read the letter you have forwarded to me. AA has said they check documentation of...

passengers and may choose to stop them from travel AT THE TIME OF DEPARTURE. This would be appropriate and acceptable to us. But AA did not do this. They checked us in and our bags throughout to Ecuador at Reagan Airport (DCA) but stopped us in Miami, both were AA flights. We are only asking for refund related to flight to Miami and back from DCA because we ended up in Miami because of AA fault. This is beyond doubt and a matter of fact!
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:This complaint is in regard to July 2016 issue I'm not sure about 2015 which was mentioned in this report.The refund for the tickets did not come to me.  My issue is the costs incurred because of AA failed to meet their end of the commitment.  It's not only the fact that my vacation was ruined all because of AA failed to honor their end of this business transaction but the excuse provided was obsurd.  Instead Of Trying To Get Us On Another/alternate/ later Flight Which Was Requested But We We're Advised There Weren't Any Until THE Following Week, Meanwhile I Went Several Days WithOut Clothes Or Hygiene Items, Prescriptions Etc. Because Our Luggage Was Flown To the vacation destination  on one of the flights AA claims did not exist.  I Had TO Pay For An Overpriced Taxi WhicH IVE Not been reimbursed for  nor was I reimbursed for having to replace  clothing unmentionables and hygiene items  so no this definitely is not a solution for this issue.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Passenger has been contacted under case number [redacted] and additional information has been provided.

Passenger was contacted under case [redacted] on January 3, 2018 Please see attached

Complaint: [redacted]
I am rejecting this response because:They did not properly refund my loss of time, I still use the company but only when I have no other choice for travel. 
Regards,
[redacted]

Passenger has been contacted under case number [redacted] on December 5, 2017. See attached.

Complaint: [redacted]
I am rejecting this response because: they didn't provide a satisfactory resolution. The flight got delayed and then cancelled, and they made me wait for 3+ hours to get my bags back without providing and compensation or accommodation.
Regards,
[redacted]

Passenger has been contacted under case number [redacted]
on February 1, 2018. See attached.

Passenger has been contacted under case number [redacted]
on January 16, 2018. See attached.

Complaint: [redacted]
I am rejecting this response because: I did not any reposes from American Airlines.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:   American Airlines did nothing to compensate me for the need to rent a car to get to my final destination when they arbitrarily cancelled my flight.
Regards,
[redacted]