American Airlines

Passenger has been contacted under case number *** on February 19, See attached

Passenger has been contacted under case number *** on February 23, See attached

Passenger was contacted under case *** and a resolution was met

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
After almost months and several more complaints to the Wll Street Journal and their local delivery system, I finally started
receiving the paperI could not recommend either American Airlines’ Magsformiles nor the *** *** *** delivery system
Regards,
*** ***

Complaint: ***
I am
rejecting this response because: This airline has scammed me out of and offered me no indication I could not get my moey back when I booked the flight for a traveler who wanted to go with meI dealt with them personally online and paid with my card they said I could change my ticket if needed and never said otherwiseI cancelled over hours prior to flight and they did not provide any refunds or credit for the I spent from my accountAmerican Airlines scammed me out of alot of money and is BS! I will not fly with them again!
Regards,
*** ***

Passenger has been contacted under case number *** on January 9, See attached

Passenger has been contacted under case number *** on April 13, See attached

Complaint: ***
I am rejecting this response because:I already filled the form and send to American Airlines before Jan 1, 2017, But I still did not receive the refund
Regards,
*** ***

Complaint: ***
I am rejecting this response because: the airlines never contacted me and never resolved the complaint
Regards,
*** ***

Complaint: ***
I am
rejecting this response because:American Airlines never contacted me about my complaints and did not refund my over charges And I am not the only one who has complained of being over charged considering of the latest news on American airline treatment of their passengers they simply don't care but it's ok because I am a female who fears god and he will take care of it for me
Regards,
*** ***

Complaint: ***
I am rejecting this response because:no actions were taken to compensate for the time and/or money spent on their business or lack thereof.
Regards,
*** ***

Complaint: ***
I am rejecting this response because:AA has done nothing
Regards,
*** ***

Customer was contacted on April 18, 2018 under case ***. Please see attached

Passenger has been contacted under case number *** and has been explained company policy

Passenger has been contacted under case *** and a resolution has been met

Complaint: ***
I am rejecting this response because:American Airlines NEVER responded/resolved my complaint with them
Regards,
*** ***

Complaint: ***
I am rejecting this response because: American Airlines has not sent me any correspondence to resolve this complaint
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
AA did contact me and tried to resolve the issueI am just noticing that all of Revdex.com emails were going to my junk boxThe
issue has been resolved.
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12289299, and find that this resolution is satisfactory to meThe complaint Rep I spoke with was very helpful and understanding of
my dissatisfaction, and we agreed upon a satisfactory resolution
Regards,
*** ***