Amazon.com

Complaint: [redacted] I am rejecting this response because: Complaint: [redacted] I am rejecting this response because: I have repeatedly provided you this information and Amazon keeps dragging their feet so as to force me to pay for their blatant errorsThere is only one fix for this and I have told you this repeatedly as wellThe Order # [redacted] And for the record, you have all this information just as I doAs a matter of fact I have had to use my personal ***e to investigate how this even happened, but there is no legi***ate explanationI had more than ample ***e to cancel this erroneous order, and then it got converted to other orders and the chaos ensuedas soon as this matter is cleared up, I am done with your company as you offer nothing but fraud, deception, and crap from China that I get billed for and have to wait weeks just to see any tracking infoI am done with AmazonStop wasting my ***e and do your own workI will NOT pay for your continued corrupt and fraudulent practicesI gave you my ***e, money, business, and you proceeded to give me the middle fingerNever againSincerely, [redacted] Sincerely, [redacted]

Revdex.com:Although the order was canceled again due to availabilityAnyway, I have reviewed the response made by the business in reference to complaint ID [redacted] , and satisfied their feedback.Sincerely, [redacted] ***

Hello,I'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I realize this has been a frustrating experience, and am really sorry about this.As mentioned earlier, we won't be able to offer any action on refunding charged amount.Since refund has been processed assuming lost of device and blacklisted deviceAs device arrived late and you also have refund on your accountIn order to get device active, we need to charge refund amount and we won't process refund again for charge amount(which has been refunded assuming device lost), as device gets activated.We need to entry the billing request to take out the black list and need to charge from your account which won't be refunded again once device gets active.I realize you're upset, and I regret we've been unable to address your concerns to your satisfactionHowever, we'll not be able to offer any additional insight or action on these matters on refunding charged amount, and any further inquiries on this matter will not receive a response.We appreciate your business and hope to have the opportunity to serve you again in the future.Regards,Naseema S.Amazon.comhttp://www.amazon.com

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***

Complaint: [redacted] The email address with the account is [redacted] Sincerely, [redacted]

Hello [redacted] ,I'm Praveen from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I'm sorry to hear about the unauthorized orders in your account.Our account specialists have investigated and found that your account was safeIn this case, I would recommend you check with your friends and family members who share your Amazon.com account to place orders.If you have checked with them and if you found the orders unauthorized, please let us know and we will help you further.Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.We look forward to see you soon.Regards,Praveen MAmazon.comhttp://www.amazon.com

Amzon clearly does not care about fraudulent buyers who claim return the package when my return tracking number is not even showing return statusAll they did just mention refund is done and scam is successfulHOW could people do business like thatThere is no legal protection with these fraud in Amazon, that is why I will take further with my lawyer Complaint: [redacted] I am rejecting this response because: Sincerely, [redacted] ***

Complaint: [redacted] I am rejecting this response because: of the terrible experience I have had dealing with amazon in the last monthsEach time I've had to call into customer service for these issues I've been told someone will contact Me within hours and I have yet to be contacted after 30+ callsI have had to replace both credit and debit cards and monitor my account Amazon has not offered any compensation as in credit monitoring or anythingIn fact, I was told by a rep there is no reason I should get compensationI am also refusing because the last rep I spoke with, said someone would contAct me the very next morning between 8-am to get my card info for a refund Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because:They sent me a product that did not match the discription and I have no intention of incuring another charge to my credit cardI would be more then happy to give them back they are way to small and I can't wear them.I wouldn't even make it to my car in those shoesI want a full refund including my shipping because you sent me a product that was falsly advertisedIf you send a call tag for the defective product I would send them back todayI have no use of them.Sincerely, [redacted]

Hello ***,I'm Mahesh Boddu from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I completely understand your frustration with this situation, particularly given the time you've invested and the promises made which weren't kept.I understand that the seller has not issued a refund on the orderUpon research, I see that the order was placed with Boston Industrial , a seller on our websiteIn this case, only seller will be able to initiate a refund from their endTo help you with this, I've sent your inquiry about your order to the sellerYou'll receive a copy of this e-mail.As the order which you have provided was linked to other account, I would request you to login to the original email address to which the order is linked, so that you can check the status of the seller communication You can also view communications with sellers from the below link.https://www.amazon.com/gp/communication-manager/outbox.htmlPlease give sellers two business days to respondWhen they reply, respond directly to their e-mail.If they aren't able to help, click on the link to learn more:http://www.amazon.com/help/a-to-z-guaranteeI've forwarded the details you sent us to our Investigations teamEach report they receive is investigated and the appropriate action is takenHowever, we won't be able to release the outcome of the investigation.Each of the sellers on our website is monitored for performance and adherence to specific guidelinesYou can report this seller for committing a violation at this link:http://www.amazon.com/gp/help/reports/contact-usIn your report, be sure to include as much information as possible to help us resolve your claim.Please be assured that we are always here to help you with thisPlease feel free to contact us directly by replying to [email protected] if we can be of further assistance.I hope this information helpsWe look forward to see you again soon.Regards,Mahesh BodduAmazon.comhttp://www.amazon.com

Hello,In this case we have issued a full refund on 08/30/This transaction is now closed.Thank you

Hello,Thank you for contacting usUnfortunately we are unable to determine why you are experiencing difficulties with your credit cardWe ask that you update the information on file:On the Settings tab, click “Account Info.”Scroll down to the “Charge Method” box and click the “Edit” buttonIn the forms provided, enter your credit card and billing addressClick the “Submit” button.If you require further assistance with this, please contact our Seller Support team

Hello [redacted] ***,I'm Prathyusha from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I've reviewed your complaint and I understand your concern regarding refund of the retro charge amount for the order # [redacted] .Since this is a unique situation, I'm collaborating with our concerned team to work on a resolutionI know your wait has been frustrating and for that, I apologizePlease allow me business days to research the issue so we make sure the matter is taken care of properly.Thanks for your patience, and I’ll be in touch again soon.Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards, Prathyusha T Amazon.com http://www.amazon.com

Hello [redacted] , I'm Vijay K [redacted] from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message I understand your concern about the orders placedI'm sorry for any inconvenience caused I've checked your account with appropriate department and confirmed that there is no fraudulent activity on your accountRest assure that your account has not been compromised All transactions are made on our secure server at Amazon.comOur secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactionsIt encrypts all of your personal information--including credit or debit card number, name and address--so it can't be read as the information travels over the internetAll of your credit and debit card information is stored on a secure, dedicated database Digital purchases on Amazon.com are immediately delivered to you electronically, and we do not offer a "Shopping Cart" ordering experience1-Click ordering allows us to process your payment quickly and deliver your digital items instantlyThe 1-Click ordering option for digital items stays available even if you turn off 1-Click Ordering for other purchases on your account When you click the button with the 1-Click icon that says "Buyfor $(price)," your order is placed with one click of the mouseImmediately after clicking that button, a note confirming your order will appear In this case, I'd recommend you checking with the other potential authorized users of your credit card or your kindle with your family members: - Do you have a son or daughter away at school who is authorized to use the card? Have you asked them about this charge or these orders?- Do you have a spouse, friend, relative, or co-worker who has access to your kindle and may have placed these orders? I realize click ordering is likely to make accidental ordersPlease understand that these orders might me an accidental orders, as it is placed with one-click ordering method and Rest assured your account privacy is well maintained and you account is secure Because electronic commerce is our livelihood, Amazon.com uses the strictest security precautions possible, including fully encrypted transactions through our secure server We encourage every victim of credit card fraud to report the incident to their local law enforcement officeAmazon.com cooperates with all such investigationsWhen presented with a proper subpoena, which we require to protect our customers' privacy, we immediately provide all information requested To make this right for you, I've processed a refund for the mentioned ordersYou'll see the refund on your statement in the next 3-business days Unfortunately, we'll not be able to offer any compensation for this kind of issues Please feel free to contact us directly by replying to [redacted] if we can be of further assistance Regards,Vijay K.Amazon.comhttp://www.amazon.com ===============================

Complaint: [redacted] I am rejecting this response because: I have NEVER had another account with them!!! They put my refund for the stolen merchandise on an Amazon gift card which I no longer have access to because they closed my accountFurthermore, yesterday they tried to charge me for the prime membership and they had already closed my accountThey are thieves!!!! Their attorney jargon is not understandable to anyone other than an attorneyHowever, it doesn't even apply to me because I was a rather NEW customerThis is just an excuse I can send a copy of the police report to you at the Revdex.comI'm truly disappointed in Amazon for their treatment toward me when I was a victim of theft!!! If I can't reach an agreement through you, I will seek an attorneyThis is truly UNFAIR How can they even have an A- rating? I respectfully request that my complaint be left open for everyone to readPeople need to know what they're getting involved with when they deal with Amazon!!!! Sincerely, [redacted]

Hello,In order to research this charge, please reply to this email with the date and amount of the charge

Hello ,We are writing regarding order id : [redacted] .Please note that we have debited your account because there is no signature confirmation showing the item was delivered to buyer's address.Although we understand your position, we stand by our decisionThank you

Hello, I'm Wilmani from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message I'm sorry to learn that your account is hold because of a transaction that was performed without your authorization on your amazon account I'm sorry, after a thorough review, we have decided not to restore your full access to your amazon account We have closed this account because our records show that we closed another related account of yours for not meeting the terms of our Conditions of Use agreementWhen we close your account for violating the terms of an agreement, you cannot open a new account or use another account to place orders on our site If you had open orders on this account, those orders were canceled when we closed the account You can view our Conditions of Use here: http://www.amazon.com/gp/help/customer/display.html/?nodeId= All other accounts related to yours have also been closedIf you were to open a new account, it would also be closedWe will not accept any additional orders placed under a new account, and we won't issue further refunds for those ordersWe've forwarded your comments to the appropriate team for reviewI appreciate the time you've taken to share your thoughts Please feel free to contact us directly by replying to [email protected] if we can be of further assistance Regards, Wilmani

Hello ***, I'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message I completely understand your concern about the delivery of your recent order for Manga Studio 5.I've researched and see one of my colleagues has already created a replacement order for this item at no additional chargeAs per the available information, you can expect the delivery by December If you still have any concern, please let me know Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.I appreciate your patience and understandingHappy Holidays!

Hello ***,I'm Meraj from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I'm sorry for the delay that happened with your order which was meant to be a giftI have checked the order details and found that the order was shipped on October 20, to be delivered on October 22, However the package was lost in the transit.I've forwarded this information to our fulfillment center for further investigationThis will ensure preventative steps are taken in the future to avoid the same happening again.Further, I see that when you contacted our customer service, a full refund was issued for your orderUnfortunately we are unable to create replacement for this order which was already refundedIn case if you want to receive the same item, you can place a new order using fastest shipping method and we will be glad to waive the shipping feePlease make sure that the item is both sold and fulfilled by Amazon or fulfilled by AmazonYou can directly reply to this email after placing your new order and we will take the action.While I know I wont be able to undo what has happened with regards to the order, I've issued a $promotional certificate to your accountWhen you place your next qualifying order (an item which is both shipped and sold by Amazon), you'll see the promotional funds listed on the Order Summary pageIf the funds aren't shown, please read the following to ensure your order qualifies: [redacted] Your experience here has been highly unusual and is not at all typical of what you can expect when shopping with usYou're a long-time and valued customer of Amazon, and I hope you'll give us another chance.Please feel free to contact us directly by replying to [redacted] if we can be of further assistance.Regards,MerajAmazon.comhttp://www.amazon.com