Because it is falseThe contract they sent was not corrected or accurateThey do not seem to want to correct this and I certainly do not have the time or desire to keep answering their lies with the same answers
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint [Provide details of why you are not satisfied with this resolution.] Regards, when they took the money they overdrew my account in the amount of dollars which I feel they still owe meI did get the one hundred and seven dollars and twenty three cents on 10/02/They say they don't owe me the thirty seven dollars I say they do [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint Conn sentSent someone to my house the person came out after he inspection on our furniture told me that our )furniture was cover under warranty due to his finding Regards,
Thank you again for the opportunity to respond to Ms [redacted] 's concerns As stated in our previous response, Conn’s is working diligently to resolve the issue and close Ms [redacted] ’s account We have taken measures to prevent collection attempts while we are in process of closing the accountAgain, Conn's values Ms [redacted] as a customer and sincerely apologizes for any inconvenience she experienced due to this matter
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me Upon a telephonic agreement with [redacted] , District Manager on February 24, that upon our return to Mesilla, NM we will contact [redacted] to make arrangements to select a different set to accommodate our initial purchaseThank you
Thank you for the opportunity to respond to MsLipford’s concerns regarding accounts ***and *** MsLipford stated she thought her accounts were combined She would like the accounts combined and her monthly payment lowered According to our records, MsLipford signed a 34-month retail installment contract on November 25, That contract created account ***and qualified for our 12-month no-interest financing promotion (“cash-option”) On February 26, 2017, MsLipford signed a 36-month retail installment contractThat contract created account *** Due to the contract terms being different on each account and account ***being an active “cash-option” account, we are unable to honor her request to combine the accounts at this timeWe have included copies of MsLipford’s signed retail installment contracts for her records Conn’s values MsLipford as a customer and appreciates her for bringing her concerns to our attention
Thank you for the opportunity to respond to [redacted] complaint Our records show on 6/14/15, [redacted] purchased a [redacted] plush queen mattress that came with a limited manufacturer warranty and a [redacted] queen foundation that came with a limited manufacturer warranty; no additional [redacted] coverage was purchased through Conn’s [redacted] elected to take his mattress and foundation from our Houston, TX location store We researched [redacted] complaint and found he contacted us on 8/20/15(two-months) after his purchase; stating he found bed bugs on his mattress [redacted] was informed bed bugs were not covered by the manufacturer warranty At this time we are unable to honor [redacted] request to return/exchange his mattress or credit his account We are unable to conclude that the infestation did not occur after he picked up the mattress and the two months before she reported the issue If we may be of further assistance, [redacted] may contact our Customer Service department at 1-877-358- Kind regards, Jana A [redacted] Read More Customer Complaints: > >> $(function () { $('.complaint-block a[data-toggle=collapse]').click(function () { $(this).text($(this).text() == $(this).attr('data-close-text') ? $(this).attr('data-open-text') : $(this).attr('data-close-text')); }); $('.complaint-block .collapse').collapse({ toggle: }); $.each($('.complaint-block a[data-toggle=collapse]'), function (index, value) { $(value).text($(value).attr('data-close-text')); }) });
Because it is falseThe contract they sent was not corrected or accurateThey do not seem to want to correct this and I certainly do not have the time or desire to keep answering their lies with the same answers
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint [Provide details of why you are not satisfied with this resolution.] Regards, when they took the money they overdrew my account in the amount of dollars which I feel they still owe meI did get the one hundred and seven dollars and twenty three cents on 10/02/They say they don't owe me the thirty seven dollars I say they do [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint Conn sentSent someone to my house the person came out after he inspection on our furniture told me that our )furniture was cover under warranty due to his finding Regards,
Thank you again for the opportunity to respond to Ms [redacted] 's concerns As stated in our previous response, Conn’s is working diligently to resolve the issue and close Ms [redacted] ’s account We have taken measures to prevent collection attempts while we are in process of closing the accountAgain, Conn's values Ms [redacted] as a customer and sincerely apologizes for any inconvenience she experienced due to this matter
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me Upon a telephonic agreement with [redacted] , District Manager on February 24, that upon our return to Mesilla, NM we will contact [redacted] to make arrangements to select a different set to accommodate our initial purchaseThank you
Thank you for the opportunity to respond to MsLipford’s concerns regarding accounts ***and *** MsLipford stated she thought her accounts were combined She would like the accounts combined and her monthly payment lowered According to our records, MsLipford signed a 34-month retail installment contract on November 25, That contract created account ***and qualified for our 12-month no-interest financing promotion (“cash-option”) On February 26, 2017, MsLipford signed a 36-month retail installment contractThat contract created account *** Due to the contract terms being different on each account and account ***being an active “cash-option” account, we are unable to honor her request to combine the accounts at this timeWe have included copies of MsLipford’s signed retail installment contracts for her records Conn’s values MsLipford as a customer and appreciates her for bringing her concerns to our attention
Thank you for the opportunity to respond to [redacted] complaint Our records show on 6/14/15, [redacted] purchased a [redacted] plush queen mattress that came with a limited manufacturer warranty and a [redacted] queen foundation that came with a limited manufacturer warranty; no additional [redacted] coverage was purchased through Conn’s [redacted] elected to take his mattress and foundation from our Houston, TX location store We researched [redacted] complaint and found he contacted us on 8/20/15(two-months) after his purchase; stating he found bed bugs on his mattress [redacted] was informed bed bugs were not covered by the manufacturer warranty At this time we are unable to honor [redacted] request to return/exchange his mattress or credit his account We are unable to conclude that the infestation did not occur after he picked up the mattress and the two months before she reported the issue If we may be of further assistance, [redacted] may contact our Customer Service department at 1-877-358- Kind regards, Jana A [redacted] Read More Customer Complaints: > >> $(function () { $('.complaint-block a[data-toggle=collapse]').click(function () { $(this).text($(this).text() == $(this).attr('data-close-text') ? $(this).attr('data-open-text') : $(this).attr('data-close-text')); }); $('.complaint-block .collapse').collapse({ toggle: }); $.each($('.complaint-block a[data-toggle=collapse]'), function (index, value) { $(value).text($(value).attr('data-close-text')); }) });