Search results: holidays

• Prince Law, LLC

  ...Law is in receipt of your correspondence dated January 14, 2015 regarding consumer Jewell Hudson [redacted]. We have reviewed yourcorrespondence and appreciate the opportunity to respond.Ms. [redacted]’s requested her refund on Dec 20th, due to the holidays and our abbreviated office hours the refund took few more days then it normally would, but her refund was posted to her account on Jan 5th, well in advance of this complaint being filed. If Ms. [redacted] has any further questions or concerns please feel free to contact usdirectly and we would be glad to address them.

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  Company rating 

  54
• CL Becker Construction Inc.

  ...September 23 I sent an e-mail with pictures for them to look at and asked when someone would come out to look at the skylight. November 22 I received an e-mail apologizing for the delay and they would be contacting me with a date to visit after the holidays. I didn't hear anything after that and, of course, we had a rough winter and was not expecting a visit until spring. March 12, 2014 I sent an e-mail that, yes, it's been a rough winter and looking forward to a visit in spring. Mr. Becker...

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  Company rating 

  8
• Ethan Allen Global, Inc.

  ...got what I thought was a good response. She seemed abhorred by it all and told me she'd be contacting her regional manager and a VP. She certainly gave me the idea that something would be done, that they want a satisfied customer. Then came the Holidays and time has dragged on and after many calls, some answered and some unanswered, I have come to believe that they are stalling and "giving me the run-around". You know, people are busy after the Holidays, things take time, etc.I want these item...

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  Company rating 

  168
• Comfort Shoes

  ...I would get a phone call when they came in. I had to pay an additional $30.84 on top of the store credit of $118.00 for them to be ordered. The store was given multiple contact numbers and I never received a call that the order came in. With the holidays and some bad weather I gave them 2 extra weeks and still heard nothing. I contacted them again at the beginning of Feb 2014 and was told a manager would call me back in 2 days. No one ever called back again. I again contacted the store today on...

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  Company rating 

  5
• Precision Camera & Video Repair, Inc.

  ...is today), meaning the repair should have been completed between December 19th and the first week of January (I am counting extra days at the beginning for shipping to the manufacturer, and a few extra days at the end to account for the Christmas holidays)She also took my name so that there was a record that she had spoken with me On January 15th, seeing as how the status of my repair on Precision Camera's website hadn't changed since October 24th, I called them againI was greeted by a lady...

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  Company rating 

  214
• Clean Sweep Chimney and Roofing

  ...them to reply, we called them numerous times to come out and look at the soot stains, they never returned our calls, they never came out to examine the damage, on and on and on. How long did they think we could wait for them to ignore us with the holidays quickly approaching. I would hope that the Revdex.com would never recommend this unethical company in the future. Sincerely, Business Response: If you have dated photos we would be happy to take a look at them. We are an established company and we would never cause damage and not hold ourselves responsible.

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  Company rating 

  53
• Fitness Edge LLC

  ...with the gym manager, I was told I would get a refund. I had to call many people for this to happen, and have been told a minimum of 3 times that a check has been sent out. I have not received a check. It was supposedly mailed before the Christmas holidays. It is January 13th today.Desired Settlement: A full refund of $249.08. My contract was not honored and I was lied to about a refund. Business Response: This member signed up for training on October 12th 2015. After her initial session...

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  Company rating 

  58
• Monica LLC

  ...TO RECEIVE PRODUCTDear [redacted];Your electric bicycle is being directed to your state from the distribution hub with the following Freight Number: [redacted] by [redacted] Freight and you may track it in about 48-72 business hours (weekends and holidays are excluded).The shipping company request that you note any damage on the delivery paper at the time of delivery, including any damage to the shipping container! If you fail to do so, you will be liable for all the costs related to damage or...

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  Company rating 

  100
• Darien Automotive Group

  ...you as I think you should be aware that our first knowledge of this complaint to the Revdex.com was received on December 29, 2014, copy attached. As you may know many businesses including [redacted] Motor Acceptance Corp. were closed for the holidays getting back to business yesterday January 5th. Today we received a notice from your office that this complaint was being closed in your files as a no response. We currently have contacted [redacted] who provided the information on the number of...

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  Company rating 

  2
• Automated Major Appliance Service

  ...our washing machine repaired. Moreover, I'm now required to take another day off from work.Desired Settlement: We should be compensated. Business Response: The website allows customer to schedule appointments at all times including weekends and Holidays. It even lets customers in other states schedule for service thinking we in their area. The flaw is in the Service Bench system. Customer may call on a certain date, but we may not receive call till morning of service or Saturday or Sunday.Service Bench advises us to reschedule with customer if we cannot make scheduled appointment.

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  Company rating 

  5
• LEGO Systems, Inc.

  ...sender. Not unheard of with online orders. I also mentioned that I would be complaining to the Revdex.com over their mishandling of their own sale items.Desired Settlement: Seeing as how my son isn't getting one of the main things he wanted for the holidays, I would like my money back and for the company to refine their business practices so that they are more customer friendly. If the item is out of stock, don't allow the transaction to go through completely. If the store adds a free item to...

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  Company rating 

  24
• Sudbury Granite & Marble

  ...set of criteria. When we signed the contract it says in there "10 day install guarantee". When the sales-person pointed this out we believed it.When we met the criteria (Dec 14), they immediately scheduled installation for Dec 30 (12 days if holidays are excluded). When informed that this would miss the deadline they claimed Saturdays don't count, which is clearly against the terms of the contract both parties signed. The contract only specifies Sundays as days not counted toward the 10-day...

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  Company rating 

  1
• Charter Oak Federal Credit Union

  ...32 dollars for something that is not my error. There was an incident last year where I was charged around 500 in overdraft fees after I had spoken with them and they told me I wasn't going to be able to overdraft my account. Now again, with the holidays around the corner, I am having to pay an unreasonable amount for something I believe is rediculous. Enough is enough, as I have been a customer for more than half of my life.Desired Settlement: I want it to be clear in writing that I cannot...

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  Company rating 

  12
• Bartenders Academy, LLC

  ...how much they had learned in just a few short weeks.Our own personal conversation was very positive at the end of the course. You are truly an impressive student, person, and thank you for bringing this to my attention. Because you chose to speak up, many others ultimately had a very positive experience. If there is anything else that I can do on my end or the school can do, please let me know directly and I’ll be happy to do so.Kind regards, much success, and happy holidays!Peter C[redacted]

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  Company rating 

  2
• Stew Leonard's

  ...receive gift card agreed too. I am baffle as well as greatly disappointed in the lack of customer service and following thru in regards to matters now a year old. I only thought of it as we are traveling back down to [redacted] next week for the holidaysDesired Settlement: refund or replacement ?? Consumer Response: Customer’s Statement of the Problem:I attempted to get a reply but no has acknowledge my previous email to the site in regards to NOT receiving the $50 gift card when...

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  Company rating 

  15
• Affinion Group, Inc.

  ...hard working monies I have 3 sick,children 2 autistic boys and I just found out today my daughter has a heart mumer with doctors visits and prescription cost I have to pay out of pocket,I can use my funds,that I work hard for,by the way I have paperwork regarding my childrens status as far as heath papper work available upon request thanks in,advance,,and enjoy the holidays Business Response: A response to this complaint was sent directly to the complainant on December 8,2014 via [redacted].

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  Company rating 

  1491
• George Harte Nissan, Inc.

  ...request.Desired Settlement: I would like a refund check for $600.00 for the parts that were covered under warranty. Business Response: George Harte Nissan is extremely sorry for the confusion in reimbursing Mr. [redacted] his money owed. The Holidays and vacation time caused Mr. [redacted] paperwork to be delayed. The check has been cut and placed in the mail this morning. We strive to provide a totally exceptional customer experience and we are very, very sorry that we missed that standard...

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  Company rating 

  18
• Southern Connecticut Gas Company

  ...Then the company terminated my service without warning (no postal mail, electronic mail, phone call, etc). Most egregiously, although the company is a critical municipality, they do not provide customer service outside of bankers hours or on holidays, meaning that a person whose service was terminated in the winter could not have access to heat or warm water until the next business day. In my case the service was improperly terminated at the beginning of a holiday weekend. Even more...

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  Company rating 

  154
• Conair Corporation

  ...at ###-###-####. Please keep in mind the Customer Service Agent will not have access to your e-mail information. The hours of operation are 7 AM -11 PM EST Monday through Friday and 9 AM - 5:30 PM on Saturdays and Sundays, excluding major holidays. Sincerely, [redacted] Customer Service Representative Business Response: We replaced the coffeemaker for the consumer in January of 2014. A letter with return postage has been sent to the consumer to return the unit she has along with the...

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  Company rating 

  110
• Suburban Subaru, Inc.

  ...and DEFINETLY cannot get a loan anywhere without a large amount of money down. The sad part is I had most of the 1800 they originally wanted down, but they were not willing to work with me and see if it couldn’t be reduced the tiniest bit with the holidays so close. They claim that after hitting my credit well over 10 times and ruining my credit even more, I am still approved for a loan with 1800 down and to keep my head up and life will get better. Way to add insult to injury. I am extremely...

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  Company rating 

  23

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