Search results: holidays

• Safe Home Security, Inc.

  ...the yard. If that was the case, why did she pay the first year and never call to stated the same? Regardless, the last time the customer was contacted regarding the past due balance, she stayed she could not afoord to make a payment until after the holidays, then came the complaint. The dealer was contacted and stated at no time did he ever tell her she would get the first year free, under any circumstances. He further stated a competitor, knocked on the customers door and bad mouthed SHS, in...

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  Company rating 

  1130
• Safe Home Security, Inc.

  ...service and we paid a sub contractor to go out and give it to him. We will gladly cancel the account after the customer pays teh outstanding service balance. Consumer Response: Review: [redacted] I am rejecting this response because: Happy Holidays, and thank you for such quick response to this matter. Its very unfortunate this company's level of service (or lack thereof), that continue to try and bring "new" reasons for the invoice, when in fact the invoice in dispute has nothing to do...

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  Company rating 

  1130
• Safe Home Security, Inc.

  ...it, and he told me it was against the law. He would, however follow up with me in a week or so. I called the cable company, and they came over and looked at everything. It was fine and Safe Home would need to come back. That was right before the holidays. It slipped our mind and we finally called Safe Home back after holidays. Mind you, the never did follow up as promised. We explained that we have been out of service for 3 months now (still paying) and if they cannot fix, we want to cancel. Of...

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  Company rating 

  1130
• Aetna, Inc.

  ...and was informed they had not received info. I explained when I mailed, and that our 6 month appeal period was ending and was told not to worry it the info was dated prior to the end of our grace period it would be accepted. They said it was the holidays and people were just getting caught up to call back in a few weeks. I called back in March. [redacted] says he will research it and call me back. Nothing. Finally I call back and am told it was never received. I explained the situation, said I...

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  Company rating 

  441
• Vineyard Vines

  ...need to occur within 60 days). (I ordered my Christmas gifts mid October when companies begin advertising for Christmas). My thinking was, that they must have extended their holiday return policy just like most of the retail stores do during the holidays. When I wrote an email to Customer Care, first of all, it took 10 days for a response and I was told, sorry, no exceptions made for holiday seasons – you will get a merchandise credit instead. I wrote back stating how disappointed I was with...

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  Company rating 

  5
• Zotos International Inc.

  ...the [redacted] and she said,[redacted] was the[redacted]. I asked if I could be transferred, and she told me she could transfer me to his secretary,[redacted]. The phone just rang, and finally the operator picked back up and said, "You know its the Holidays so none of these people are in". I told her that was both rude and unnecessary and that her job as the operator is to transfer, not be rude and tell me why people are not in. At this point, I had enough of the rude customer service I had...

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  Company rating 

  3
• Joe's Paint Center and Floor Store

  ...so the tile would become adjusted to room temp.& rolled with a 100lb roller after the install and NO WATER added to the grout. 10/04/2013 I talked to the owner Joe jr and explained what was happening. He asked if I could wait till after the holidays and he would call to set up appt. I said yes. We talked about starting the repairs between mid july 2013 and 01/18/14 at least 5 times, he always replied i'll call. To get a response I would either called him or would go to his store. He would...

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  Company rating 

  1
• Cassiday Studios

  ...be refunded shortly. This has not happened.Desired Settlement: This company should refund my money immediately. I believe they are scammers and hope that I will forget about this situation if they wait long enough. Business Response: Our refunds take 6-8 weeks to process and we were closed for 2 weeks during the holidays. She will receive her refund by the end of this week or the beginning of next week. We have her refund check in our system and are about to process it. Cassiday Studios

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  Company rating 

  2
• Bristol Property Management, LLC

  ...I fully expect you to keep $250/month for August, September, October, November, and December per our agreement. I also expect you to keep any moneys spent on upkeep at my house, for which you will provide me copies of the receipts. Given that the holidays are here, I will request that the above is completed by January 15th, 2 full weeks after the new year. This should allow plenty of time for sorting things out on your end. I will follow up with a phone call this weekend, but I felt that it...

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  Company rating 

  4
• Lester, Inc.

  ...service is aweful. they have made a mess out of my computer. I was unable to install a New Printer HP printer to my HP laptop. So I called them. Not installed. They typed in I.P. address. I will not even let them take over my computer again. Around Holidays I had to call to get something I accidentally downloaded,did via computer. They took over computer painted across MY computer "R U THERE" looking like a little kid. I closed out session & immediately call 1st. to complain about...

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  Company rating 

  309
• Hygrade Gas Service, Inc.

  ...final gauge reading on the invoice (see attached) was 28%. Frankly, the website Mr. [redacted] lists that he used to calculate the gallons left in his tank is a very elementary, inaccurate way of calculation. But being so close to the holidays, the last thing I want to do is argue about a few gallons. So I have refunded Mr. [redacted] for 70 gallons of gas, less his tank removal charge and missing blocks. I will send him a refund check for a grand total of $19.10. I will be including...

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  Company rating 

  11
• CheckFreePay Corporation

  Review: On several different occasions Check FreePay has advertised that they offer "1 business day, excluding holidays and weekends, for bill payment delivery." I made a payment on a weekday and my payment was received days later then what the receipt states and is advertised. On all occasions I've called Check Freepay and representatives told me sorry we r still processing your payment and I asked to speak with supervisor. Once I speak with them they state the payment was sent We then 3 way...

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  Company rating 

  127
• Colt's Manufacturing Company, LLC

  ...Colt Mustang. As your pistol was manufactured in 1987, we have been thoroughly examining and repairing the worn components. We make every effort to have non-service agreement repairs, such as yours, completed within 90 days, however due to the holidays and age/wear of the Mustang, this is taking more time with our gunsmiths than was originally intended. As a goodwill effort, we will not be charging for the overage in time and effort involved. We take pride in the quality of all our...

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  Company rating 

  17
• ComputerFox, Inc.

  Review: I PURCHASED A SLIGHTLY USED BUT DEFINITELY 'BEAT UP' [redacted] LAPTOP COMPUTER FOR APPROX. $245. OVER THE XMAS HOLIDAYS BUT IT NEVER WORKED RIGHT.FIRST, THE COMPANY WOULDN'T RETURN MY CALLS! THIS COMPUTER MODEL WAS STRIPPED IN EVERY WAY - THE WIFI WASN'T WORKING, THE DVD WAS STRIPPED AND NOT WORKING, COMPUTER HAD A VIRUS AND THERE WERE PRIVATE/PERSONAL LETTERS LEFT OVER FROM FORMER CLIENT/OWNER OF THEIRS. THE CORD HAD A BREAK IN IT AND CRACKLED UPON USING IT FROM ELECTRIC CURRENTS! NOT...

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  Company rating 

  1
• RespraCare

  ...had a massive heart attack. They need to either get there stuff together or close the business or learn communication skills between each other. I could of died or had something really bad happen to me. Like I said above I should be reimbursed the $519.00 they charged me plus pain and suffering. Plus I need my equipment. Thanks [redacted] Happy Holidays I am a Vietnam Vet served in 1969 and got an honorable discharge. I am 69 yes of age.Desired Settlement: Want my equipment and $519.99 dollars

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  Company rating 

  4
• Cerious Performance, LLC

  ...waited longer than a reasonable wait time for any product. There is no excuse for poor service.Desired Settlement: I want my order shipped and delivered. At this time a refund is not acceptable. Business Response: We're closed this week for the holidays, but we'll get it out next week. Thanks! Business Response: Sorry for the extreme additional wait, we're working as fast as we can to get orders out. We are overwhelmed with work and understaffed at the moment. All wait times are...

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  Company rating 

  83
• Water's Edge Resort & Spa

  ...One in particular I was interested in was the Spa Breakaway Package. The special stated "Luxurious Room for Two (Sunday-Thur) Spa treatment including Massage, Facial, or Spa Manicure and Pedicure, offer subject to availability and excludes holidays". I called to book two rooms for 4 people. The front desk was very accommodating and booked my rooms and then transferred me to the spa to book the spa treatments. It wasn't until then that I was informed that the package was only good for one person...

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  Company rating 

  4
• Sidney Thomas Jewelry Store

  ...last week on 12/18/14 when I called because it had yet to be shipped but the rep stated it was unnecessary as it would arrive late but by 12/26/14.Desired Settlement: I expect to be compensated for the missed shipment as I will not have it for the holidays and will have to ship it myself after it arrives as I will not have it with me for Christmas. Business Response: Customer ordered a puzzle stool on 11/7. This is an item that ships directly from the vendor and is not stocked by...

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  Company rating 

  7
• The Beadoir, Inc.

  ...to her work in progress. She kept talking about the vacation she was going to take and how busy she was. Upon entering the store I specifically asked her if she could have my bracelet ready by September 24, 2014 so I could wear it for the Jewish Holidays. She said she would have it done by then. So finally after being rushed, yelled at and intimidated I left the store. I assumed I would get a call on September 23, 2014 telling me to come and pick up my completed bracelet. I did not hear from...

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  Company rating 

  3
• Security Systems, Inc.

  ...times a day from an out of country number saying they are doing a survey for my city. They will not stop calling when requested This company, identifying themselves as SAFE GUARD AMERICA, calls my home 2-3 times EVERY DAY including weekends and holidays. They say they are doing a survey for my local city. I tell them to stop calling and they over talk me asking if I have a smoke detector in my home. I refuse to answer and again request they stop calling. They then continue asking if I've had...

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  Company rating 

  255

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