Walmart.com

Initial Business Response / [redacted] (1000, 11, 2015/03/03) */ Walmart.com received a Revdex.com complaint from Mr [redacted] regarding his orders that were cancellingWe thank you for the opportunity to address Mr [redacted] concerns and appreciate the time he has taken to provide us with his feedback and comments After we received Mr [redacted] 's complaint, we reviewed his Walmart.com account and order historyPlease know, Walmart.com takes great care to ensure the safety and security of our customers' financial information stored on our site and to properly verify all purchases made on our siteWe have reviewed Mr [redacted] 's account and order historyOur records indicate that the orders did not pass [redacted] finance screenings and caused his orders to cancelThere was a dispute on a past order due to a fraudulent transaction after having issues with shippingWe have escalated this to our billing team and they have put his account in a positive stateHe can now process orders using the same email address and computer he usedAs such, Walmart considers this matter closed Again, we thank Mr [redacted] for his feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time Sincerely, [redacted] L Walmart.com Initial Consumer Rebuttal / [redacted] (3000, 13, 2015/03/09) */ (The consumer indicated he/she DID NOT accept the response from the business.) Walmart blocked my order in vengeance after I complained that they insisted of sending a previous order to the wrong addressBecause I complained about that, that they decided to block my new ordersThey need to admit their attempted paybackThere has never been a "fraudulent order" on any of my bank cards Yes they have okayed new orders, after two months of wasting my timeThe new order charges me extra for Saipan, but but won't arrive until late AprilThat's Walmart " [redacted] Service" Final Business Response / [redacted] (4000, 15, 2015/03/11) */ Walmart.com received Mr [redacted] 's additional rebuttal arising from his original Revdex.com complaintIf an order within one's account has a report of an unauthorized charge, this puts a flag within our billing systemThis helps us make sure our [redacted] 's information is protectedSometimes it may be blocking or cancelling an order in error where it is not fraudWalmart.com wants to make sure to take great care to ensure the safety and security of our customers' financial information stored on our site and to properly verify all purchases made on our siteWe do apologize for any inconvenience this may have caused Mr [redacted] In light of these events, Walmart.com considers this matter closed at this timeIf either of you have any further questions or comments, please feel free to contact us Sincerely, [redacted] L Walmart.com Final Consumer Response / [redacted] (4200, 17, 2015/03/16) */ (The consumer indicated he/she DID NOT accept the response from the business.) Walmart tells me they finally approved the order, however, what I received was a tapestry of Tom Brady in the wrong jersey and the wrong backgroundHe is supposed to be in a red "throwback" jersey as per Walmart's descriptionNow I have to accept it or mail it back from Saipan at my own expenseAgain, I find this is another form of vengeance, when out of items I wanted two months ago, what comes is NOT as described For a previous complaint Walmart issued a credit it refuses to honor and Then blocks all mo orders and now Sends the wrong merchandise I want the right, red uniform, tapestry, the coupon restored

Initial Business Response / [redacted] (1000, 10, 2014/09/12) */ Walmart.com received a Revdex.com complaint from Mr [redacted] regarding his issue with a charge from WalmartWe thank you for the opportunity to address Mr [redacted] 's concerns and appreciate the time he has taken to provide us with his feedback and comments After we received Mr [redacted] 's complaint, we reviewed his Walmart.com account and order historyOur billing team has researched and they do not see anything charge to his accountWe tried reaching out to Mr [redacted] on the number he provided in his complaint and cannot reach himIn light of these events, Walmart.com considers this matter closed Again, we thank Mr [redacted] for his feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am -5pm, Pacific Time Sincerely, [redacted] Walmart.com Initial Consumer Rebuttal / [redacted] (3000, 12, 2014/09/16) */ (The consumer indicated he/she DID NOT accept the response from the business.) I have a copy of the statement from my CC company shows Walmart and the Chagre came in under Emery Hayward my son who is disabled it is belived that Walmart is attempting to conceal a major security breach that has occurred Final Business Response / [redacted] (4000, 15, 2014/10/06) */ Walmart.com received [redacted] additional rebuttal arising from his original Revdex.com complaintWe have set [redacted] three emails asking him to send the credit card statement for us to reviewThe emails were sent on September 25th, 29th & 30thWe have not received any responseIn light of these events, Walmart.com considers this matter closed at this timeIf either of you have any further questions or comments, please feel free to contact us Sincerely, [redacted] Walmart.com

Initial Business Response / [redacted] (1000, 5, 2014/02/17) */ Walmart.com received a Revdex.com complaint from Mr [redacted] regarding his refund he didn't receive for an item that he returnedWe thank you for the opportunity to address Mr***'s concerns and appreciate the time he has taken to provide us with his feedback and comments After we received Mr***'s complaint, we reviewed his Walmart.com account and order historyMr [redacted] has returned his item to us, but has not received his refund for itWe contacted Mr [redacted] and he advised that customer service has issued the refund and he wanted us to double checkWe confirmed that the refund was processedMr [redacted] advised he now sees the refund posted to his accountAs such, Walmart considers this matter closed Again, we thank Ms [redacted] for his feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am – 5pm, Pacific Time Sincerely, [redacted] Walmart.com Final Consumer Response / [redacted] (2000, 7, 2014/02/19) */ (The consumer indicated he/she ACCEPTED the response from the business.) Problem Resolved

Initial Business Response / [redacted] (1000, 10, 2016/01/07) */ Walmart.com received a Revdex.com complaint from Mr [redacted] regarding his cancelled order and resolution requestWe thank you for the opportunity to address Mr [redacted] ' concerns and appreciate the time he has taken to provide us with his) feedback and comments After we received Mr [redacted] ' complaint, we reviewed his Walmart.com account and order historyWe have made several attempts to reach Mr [redacted] and we have not heard backIn order to provide the best resolution possible, we would need to speak with himAs such, Walmart.com considers this matter closed Again, we thank Mr [redacted] for his feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time Sincerely, [redacted] J Walmart.com

Initial Business Response / [redacted] (1000, 10, 2014/06/12) */ Walmart.com received a Revdex.com complaint from Mr [redacted] regarding the Link Depot 50' Ethernet Enhanced CATNetworking CableWe thank you for the opportunity to address Mr [redacted] 's concerns and appreciate the time he has taken to provide us with his feedback and comments After we received Mr [redacted] 's complaint, we reviewed his Walmart.com account and order historyMr [redacted] ordered a Link Depot 50' Ethernet Enhanced CATNetworking Cable and had it shipped to his local storeWhen Mr [redacted] went to pick up the item, they stated it was returned and refundedWe have reviewed the order and see that the item arrived at the store on May 12, Once an order is scanned in store, an email is sent reminding the customerWe see that there were three emails that were sent out with the reminders on May 12, and 24th If an item is not picked up within days of the scanned arrival, the item is shipped back and therefore refunded back to the original form of paymentMr [redacted] went to the store on May 27, Because it was past the days, the order was returned back to usFor the inconvenience, we have issued a $Egift CardAs such, Walmart considers this matter closed Again, we thank Mr [redacted] for his feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time Sincerely, [redacted] Walmart.com Initial Consumer Rebuttal / [redacted] (2000, 12, 2014/06/13) */ (The consumer indicated he/she ACCEPTED the response from the business.) I accept it because walmart is useless and corporate policies come first than customer service and customer satisfaction

Initial Business Response / [redacted] (1000, 10, 2014/03/25) */ Walmart.com received a Revdex.com complaint from Mr [redacted] regarding the difficulty he experienced with the sofa he ordered from Walmart.comWe thank you for the opportunity to address Mr [redacted] 's concerns and appreciate the time he has taken to provide us with his feedback and comments After we received Mr [redacted] 's complaint, we reviewed his Walmart.com account and order historyOur records indicate that our [redacted] Care Center sent him a replacement sofa and arranged to pick up the defective itemFor the inconvenience, we provided Mr [redacted] with a $eGift CardAs such, Walmart.com considers this matter closed Again, we thank Mr [redacted] for his feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time Sincerely, Walmart.com

Initial Business Response / [redacted] (1000, 6, 2015/01/19) */ Walmart.com received a Revdex.com complaint from Mr [redacted] regarding his order he placed for Gift CardsWe thank you for the opportunity to address his concerns and appreciate the time he has taken to provide us with his feedback and comments After we received Mr***'s complaint, we reviewed his Walmart.com account and order historyOur records indicate Mr [redacted] was issued a full refund for the gift cards and the shipping chargesWe apologize for the inconvenience this caused himIn light of these events, Walmart.com considers this matter closed Again, we thank Mr [redacted] for his feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time Sincerely, [redacted] Walmart.com

Initial Business Response / [redacted] (1000, 5, 2014/09/11) */ Walmart.com received a Revdex.com complaint from Ms [redacted] regarding her order for McAfee Total ProtectionWe thank you for the opportunity to address her concerns and appreciate the time she has taken to provide us with her feedback and comments After we received Ms [redacted] 's complaint, we reviewed her Walmart.com account and order historyMs [redacted] was unable to use her item as the item was expired and usedWe have escalated this issue to the proper department for reviewWe apologize to Ms [redacted] and have issued her a full refundAs such, Walmart.com considers this matter closed Again, we thank Ms [redacted] for her feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am -5pm, Pacific Time Sincerely, [redacted] Walmart.com Initial Consumer Rebuttal / [redacted] (2000, 7, 2014/09/15) */ (The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response / [redacted] (1000, 10, 2015/09/15) */ Walmart.com received a Revdex.com complaint from [redacted] regarding his recent orderWe thank you for the opportunity to address Mr [redacted] 's concerns and appreciate the time he has taken to provide us with his feedback and comments After we received Mr [redacted] 's complaint, we reviewed his Walmart.com account and order historyOn November 9, 2014, Mr [redacted] placed an order for two Samsung Galaxy SISmartphonesOne of the smartphones no longer connects to WifiWe have escalated this over to our merchandising team to review and addressThe return policy for phones is days, however, as a one time courtesy, we have issued a refund to Mr [redacted] 's original form of payment as well as issued a call tag to return the phoneAs such, Walmart.com considers this matter closed Again, we thank Mr [redacted] for his feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time Sincerely, [redacted] Walmart.com Initial Consumer Rebuttal / [redacted] (2000, 12, 2015/09/18) */ (The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response / [redacted] (1000, 10, 2015/11/10) */ Walmart.com received a Revdex.com complaint from [redacted] regarding issues she experienced with her recent orderWe thank you for the opportunity to address Ms [redacted] 's concerns and appreciate the time she has taken to provide us with her feedback and comments After we received Ms [redacted] 's complaint, we reviewed her Walmart.com account and order historyOn October 26, 2015, Ms [redacted] placed an order for an Imperial Diamond RingDue to a delay in processing, the ring was not shipped on time and in turn was late in arriving at her local Walmart store I am so sorry for any inconvenience or frustration this may have caused her We contacted Ms [redacted] and confirmed that her order was delivered and picked up from the storeFor the inconvenience, we sent her a $eGift Card that can be used online or in the storeAs such, Walmart.com considers this matter closed Again, we thank Ms [redacted] for her feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time Sincerely, [redacted] M Walmart.com

Initial Business Response / [redacted] (1000, 10, 2014/04/01) */ Walmart.com received a Revdex.com complaint from Ms [redacted] regarding the nutrition shakes that arrived damagedWe thank you for the opportunity to address Ms [redacted] 's concerns and appreciate the time she has taken to provide us with her feedback and comments After we received Ms [redacted] 's complaint, we reviewed her Walmart.com account and order historyMs [redacted] ordered vanilla shakes and they were leakingFedEx informed her that they can have a replacement and took the box to destroy itOur records show that our customer service team has issued a refund for $back to Ms [redacted] 's original form of payment for the damaged shakesIn light of these events, Walmart.com considers this matter closed Again, we thank Ms [redacted] for her feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time Sincerely, [redacted] Walmart.com

Initial Business Response / [redacted] (1000, 10, 2015/03/11) */ RE: [redacted] /Revdex.com Case Walmart.com received a Revdex.com complaint from Mr [redacted] We thank you for the opportunity to address Mr [redacted] 's concerns and appreciate the time he has taken to provide us with his feedback and comments Our customers' security is important to usTo protect payment information, each order must go through a verification processIn addition to the verification process, some orders are required to go through a voice verificationThis is not a new process and Walmart.com has not been breachedOn March 10, 2015, we attempted to call Mr [redacted] at (XXX) XXX-XXXX and left him a messageWe also sent Mr [redacted] an email explaining these details and advised him to contact us if he still needed assistanceWe have not heard back from himIn light of this, Walmart.com considers this case closed Again, we thank Mr [redacted] for his feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time Sincerely, [redacted] M Walmart.com

Initial Business Response / [redacted] (1000, 10, 2014/08/12) */ We are requesting an extension for complaint XXXXXXXX, filed by Mr [redacted] We will continue to work with Mr [redacted] but need additional time to work toward a resolution of his issue Final Business Response / [redacted] (4000, 17, 2014/09/12) */ RE: [redacted] /Revdex.com Case Walmart.com received a Revdex.com complaint from Mr [redacted] We thank you for the opportunity to address Mr [redacted] 's concerns and appreciate the time he has taken to provide us with his feedback and comments After reviewing Mr [redacted] 's complaint, we reviewed his Walmart To Go account and order historyOur records indicate that we received an email from Mr [redacted] on June 22, 2014, advising us that a watermelon and lotion he received were of unsatisfactory product qualityOur customer service agents advised him that a refund in the amount of $would be issued for the inconvenienceOn July 24, 2014, we received a follow up call from Mr [redacted] advising us that the order had been missing itemsThe items she advised us were missing totaled $A refund in this amount was issued on the day of the callOur records do not indicate that a refund for the entire order was offeredAs a one-time courtesy, free shipping and a $eVoucher were issued to his account which he can apply towards his next orderIn light of this, Walmart.com considers this case closed Again, we thank Mr [redacted] for his feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time Sincerely, [redacted] M Walmart.com

Initial Business Response / [redacted] (1000, 5, 2015/04/02) */ Walmart.com received a Revdex.com complaint from Mr [redacted] regarding his refund request for PUT order#XXXXXXXXXXXXXWe thank you for the opportunity to address Mr [redacted] 's concerns and appreciate the time he has taken to provide us with his feedback and comments After we received Mr [redacted] 's complaint, we reviewed his Walmart.com account and order historyWe have spoken with Mr [redacted] and apologized for the inconvenience and delayWe have refunded Mr [redacted] $As such, Walmart.com considers this matter closed Again, we thank Mr [redacted] for his feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time Sincerely, [redacted] J Walmart.com

Initial Business Response / [redacted] (1000, 5, 2014/06/02) */ RE: [redacted] ***/Revdex.com Case Walmart.com received a Revdex.com complaint from Ms***We thank you for the opportunity to address Ms***'s concerns and appreciate the time she has taken to provide us with her feedback and comments After reviewing Ms***'s account records, we have confirmed her order was shipped to her old address that she selected for deliveryWe confirmed that only four items from her order were cancelled since the shipment was still being processedUnfortunately, the remainder of her order could not be cancelled since shipment was already processed and the carrier could not intercept the packagesHowever, as a courtesy, we have processed a refund for the items she did not receive back to her original method of paymentThe refund will be credited back to her account within 3-business daysOn June 2, 2014, we attempted to contact her at (XXX) XXX-XXXX, but she was not availableWe left her a voice message and sent her an email explaining these detailsIn addition, we provided our direct number so she could contact us at any time if she had any follow up questions or concernsWe have not heard back from herIn light of this, Walmart.com considers this matter closed Again, we thank Ms [redacted] for her feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time Sincerely, [redacted] Walmart.com Initial Consumer Rebuttal / [redacted] (2000, 7, 2014/06/04) */ (The consumer indicated he/she ACCEPTED the response from the business.) I have received my refund and as long as walmart.com does not try to take the money back again, I am satisfied with the outcome

Walmart.com received a Revdex.com complaint from [redacted] regarding her refund requestWe thank you for the opportunity to address [redacted] concerns and appreciate the time she has taken to provide us with her feedback and comments.After we received [redacted] complaint, we reviewed his/her Walmart.com account and order history [redacted] order was from Unlimited Cellular, a third party Walmart Marketplace SellerWhen products are ordered from a Marketplace Seller, all returns and refunds for products are handled through the specific SellerPlease note, we do provide contact information for each Marketplace Seller on Walmart.com, and the customer is notified at the time of order that they are purchasing the item from the Marketplace SellerAdditionally, the product description includes the specific Seller’s Shipping and Return Policy.We notified the Unlimited Cellular support team about [redacted] concerns and that she was requesting to be refunded for the keychain that she did not receive On October 4, 2016, we contacted [redacted] directly and explained that we escalated this issue to Unlimited Cellular for resolutionUnlimited Cellular has refunded [redacted] $after she initially contacted them directly on November 2, In light of this, Walmart.com considers this matter closedAs such, Walmart.com considers this matter closed.Again, we thank [redacted] for her feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at [redacted] between the hours of 8am – 5pm, Pacific TimeSincerely, [redacted] **Walmart.com

Initial Business Response / [redacted] (1000, 5, 2014/07/22) */ Walmart.com received a Revdex.com complaint from Ms [redacted] regarding the cancellation of the Sterilite File Crate, New Leaf, 12-Pack We thank you for the opportunity to address Ms [redacted] 's concerns and appreciate the time she has taken to provide us with her feedback and comments After we received Ms [redacted] 's complaint, we reviewed her Walmart.com account and order historyMs [redacted] purchased a 12-pack file crateThis was a price error on our site for this itemPlease note, we reserve the right, at our sole discretion, to refuse or cancel any order for any reason (including, but not limited to, inaccuracies or errors in product or pricing information)Ms [redacted] 's order was cancelled and refunded due to this errorFor the inconvenience, we have issued a $Egift CardAs such, Walmart.com considers this matter closed Again, we thank Ms [redacted] for her feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time Sincerely, [redacted] Walmart.com Initial Consumer Rebuttal / [redacted] (2000, 7, 2014/07/28) */ (The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response / [redacted] (1000, 10, 2014/04/01) */ Walmart.com received a Revdex.com complaint from Mr [redacted] regarding his refund he didn't receive for an item that was returnedWe thank you for the opportunity to address Mr [redacted] 's concerns and appreciate the time he has taken to provide us with his feedback and comments After we received Mr [redacted] 's complaint, we reviewed his Walmart.com account and order historyMr [redacted] purchased a Philips Sonicare Flexcare Rechargeable Power Toothbrush w/ UV Sanitizer HX6932/Mr [redacted] states that he returned the item to his local store, but did not receive his refundHe has provided the receipts regarding the return and shows cash refund that was givenThis has been escalated over to the appropriate team to reviewOur records show he contacted our customer service team and they have issued a refund for the Philips Sonicare Flexcare Rechargeable Power Toothbrush w/ UV Sanitizer HX6932/The refund of $has been processed back to Mr [redacted] 's original form of paymentAs such, Walmart considers this matter closed Again, we thank Mr [redacted] for his feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time Sincerely, [redacted] Walmart.com Initial Consumer Rebuttal / [redacted] (3000, 12, 2014/04/02) */ (The consumer indicated he/she DID NOT accept the response from the business.) The fact that I had to deal with the situation for months and constantly be lied to by the local store and the web before someone finally fixed the matter should be worth somethingI did finally get the refund back but almost months of phone calls and time on the phone plus going into the store and then calling back again and again - I think something should be given to show Wal-Mart's understanding how much time and effort I had to put into thisA simple gift card showing their appreciation would have been a nice gesture Final Business Response / [redacted] (4000, 14, 2014/04/14) */ Walmart.com received Mr [redacted] additional rebuttal arising from his original Revdex.com complaintWe do apologize for the experience Mr [redacted] had with his order and that no compensation was offered for his troublesFor the inconvenience, we have issued a $Egift CardIn light of these events, Walmart.com considers this matter closed at this timeIf either of you have any further questions or comments, please feel free to contact us Sincerely, [redacted] Walmart.com

Initial Business Response / [redacted] (1000, 10, 2016/02/11) */ Walmart.com received a Revdex.com complaint from Ms [redacted] regarding her recent orderWe thank you for the opportunity to address Ms [redacted] ' concerns and appreciate the time she has taken to provide us with her feedback and comments After we received Ms [redacted] ' complaint, we reviewed her Walmart.com account and order historyMs [redacted] 's order was from UnbeatableSale.com, Inc., one of Walmart.com's Marketplace RetailersWhen products are ordered from a Marketplace Retailer, they must be sent directly to the [redacted] When Ms [redacted] ' order was placed, her local Walmart store's address was entered as the delivery addressWhen the item arrived at her local store, it was not labeled appropriately and could not be processed as a Site to Store orderWe contacted Ms [redacted] and advised her we had partnered with UnbeatableSale.com, Incto address this issue and that she would be issued a full refund for her order as a one-time courtesyIn addition Ms [redacted] was issued a $eGift card for her inconvenienceWalmart.com considers this matter closed Again, we thank Ms [redacted] for her feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time Sincerely, [redacted] B Walmart.com

Initial Business Response / [redacted] (1000, 5, 2014/08/05) */ Walmart.com received a Revdex.com complaint from Ms [redacted] regarding an order she placed with Walmart for Pick up TodayWe thank you for the opportunity to address her concerns and appreciate the time she has taken to provide us with her feedback and comments After we received Ms [redacted] complaint, we reviewed her Walmart.com account and order historyWe would like to apologize for the experience Ms [redacted] had with WalmartPlease note, while we try to keep our website updated at all times, there may be instances where some items are briefly listed as available, when in fact they are no longer availableWe tried contacting Ms [redacted] and were not able to reach herWe have issued a $eGift Card for future purchasesAs such, Walmart.com considers this matter closed Again, we thank Ms [redacted] for her feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am -5pm, Pacific Time Sincerely, [redacted] Walmart.com