The TJX Companies

We have contacted the customer at the number she provided and were able to resolve this issue.Sincerely, [redacted] T.JMaxx Customer Service

Thank you for contacting the Revdex.com regarding your recent purchase from [redacted] We were sorry to learn of the difficulty you are encountering using gift cards to make a purchase from tjmaxx.com We will be reaching out to you at the number you provided to assist you with this orderWe look forward to speaking with you soonSincerely, [redacted] T.J.Maxx Customer Service

Thank you for contacting the Revdex.com regarding your recent visit to one of our T.JMaxx store in [redacted] We apologize our store was unable to complete your return.Please be assured we have addressed your concerns regarding your visit to the appropriate Management teams for their review and attentionIn addition, [redacted] , our Regional Admin has called and left you a message regarding this, so that she may try and assist you furtherShe also has let us know she will attempt to reach you again on Monday, January Thank you again for reaching out to us, and we hope to have the opportunity to serve you better in the futureSincerely, [redacted] T.JMaxx Customer Service Supervisor

Thank you for reaching out to the Revdex.com and TJX Customer ServiceWe regret to learn about this negative experience from applying for a TJX Rewards credit card at one of our storesIt would helpful to provide feedback to the store where you applied, therefore we will be reaching out to you to discuss this issue furtherAdditionally, the TJX Rewards credit card program is administered by [redacted] ***, therefore this complaint has been forwarded to themA bank representative will reach out to you shortlySincerely, [redacted] TJX Customer Service

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I have not received the credit or gift card (as of 9/29/17) and understand it could take a little longer to process I understand that by choosing to accept the business response that my complaint will be closed as resolved, however I reserve the right to re-open the complaint if I don't receive the business's compensation by 10/10/ Regards, [redacted]

Thank you for reaching out to the Revdex.com regarding your recent purchase from tjmaxx.com When placing an order from tjmaxx.com an authorization is submitted on the form of payment being used There is an extra $added to the preauthorization amount to ensure the funds are available once the order is ready to ship This will not post to your account and will drop off in 3-days, depending on your bankYour card will be charged the correct amount when your order ships We apologize for any confusion and hope this clarifies why you are seeing the extra $authorization on your account If we can be of further assistance or you have additional questions, please call our Customer Service Department directly at 1-###-###-#### and any Representative will be happy to assist youSincerely, [redacted] T.JMaxx Customer Service

Thank you for reaching out to the RevDex.com regarding your TJX Rewards credit application. As you may be aware, the TJX Rewards credit card is administered by [redacted] Financial. It is our understanding our Representative from [redacted] Financial was able to contact you to assist with answering and resolving your concerns. If you have further questions regarding your application, account, or rewards, please contact [redacted] Financial directly at 1- [redacted] . To speak to a Representative, you may hit 0# on the keypad of your phone throughout the automated prompts.You are a valued T.J. Maxx customer and we appreciate your inquiry.Sincerely, [redacted] TJX Customer Service

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] I feel the issue was not resolved I'm still hurt and humelated on how I was treated because the color of my skin the district manager was not at all concerned about the issue at hand it was like he did not have time to address my feelings and the employee associated with the hate of a differennt race because of the difference of my skin color No empathy in his words at all Regards, [redacted] ***

tter Business Bureau: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments belowI was offered a $gift card, however days later I received nothing yet Regards, [redacted]

Thank you for contacting the Revdex.com regarding the items you returned to tjmaxx.com We were disappointed to learn you have not received your refundWe strive to ensure that all our associates understand the importance of providing customer service at the highest level in the industry, and we are sorry that this was not what you experiencedPlease be assured I have forwarded your comments and concerns to the appropriate department for their review and attention.On 2/23/we processed two credits to refund you for the items you returned A credit of $to refund you for the item you returned from order [redacted] and a credit of $to refund you for the item you returned from order [redacted] Please allow 3-business days for the credit to postIt is never our intention to inconvenience our customers in any way and for this we are truly sorryAs an expression of our apologies for any inconvenience, we will be sending you a gift card to the address you providedAgain, thank you very much for taking the time to contact us and for bringing this to our attentionYou are a valued T.JMaxx customer, and we hope you will shop with us again, so that we may provide you with the level of service you so rightly deserve.Sincerely, [redacted] T.JMaxx Customer Service

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved Regards, [redacted]

Thank you for reaching out to the Revdex.com and Marshalls Customer ServiceWe are sorry to learn that you were given different information about markdown prices after a purchase is madeOur records show that we spoke with you earlier this month and had reached out to share your complaint with the District Manager, [redacted] ***Please accept our apologies for the lack of follow up you were looking forWe are contacting Ms***s office again to request a follow up call to you and will follow up on it on your behalfRegards,***Marshalls Cusomer Service

Thank you for reaching out to the Revdex.com and TJX Customer Service regarding some collections phone callsWe are sorry to hear about these calls and your repeated attempts to resolve this issue.Our TJX Rewards credit card program is administered by [redacted] ***, therefore this complaint has been forwarded to themYou will be contacted directly by a bank representative about this issue.Regards, [redacted] TJX Customer Service

RevDex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] . Please add your rejection comments below. Wonderful, I look forward to your response. Regards, [redacted] ***

Revdex.com: I just answered their email to send them all the information that they need to settle it thanks for the concerns please email me this weekend I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below [If you are rejecting the business's response please enter your rejection comments here.] Regards, [redacted]

Thank you for reaching out to us through the Revdex.com about your recent visit to one of our storesWe regret to here about your negative experience while trying to return a mirrorBecause we would like to assist you with this issue, we will be contacting you to get more information about which store location and some information about the merchandise and receiptWe look forward to speaking with you soonSincerely, [redacted] TJX Customer Service

Thank you for reaching out to the Revdex.com and TJ Maxx Customer Service regarding an online order issueWe are sorry to hear about your order arriving damaged and that the return of the merchandise was unable to be accepted at your local storePlease be assured that we will be reaching out to you to discuss this further and see how we can helpRegards, [redacted] TJ Maxx Customer Service

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved Regards, [redacted]

Thank you for contacting the Revdex.com regarding your recent experience in our [redacted] , NY T.JMaxx storeWe were disappointed to learn of the poor service you received when returning a pair of shoes We strive to ensure that all of the managers and associates at our stores understand the importance of providing customer service at the highest level in the industry, and we are sorry that this was not what you experienced.I have personally spoken to ***, our District Manager, and she assured me that your comments and concerns will be reviewed and addressed appropriatelyWe have tried to reach you by phone but have been unsuccessful If you would kindly reply to this email letting us know if there is a better number or time we may reach you to discuss your concerns and assist with your return If you prefer, you may call me directly at 1- [redacted] .Again, thank you very much for taking the time to contact us and for bringing this to our attentionYou are a valued T.JMaxx customer, and we look forward to hearing back from you soonSincerely, [redacted] T.JMaxx Customer Service Customer Service hours of operation are Monday through Friday from AM to PM EST

Thank you for reaching out to the Revdex.com regarding your experience in our [redacted] T.JMaxx store.We were disappointed to learn of your unfortunate experience and the poor service you received from our staff when requesting reimbursement for the dry cleaning cost you incurredWe will be reaching out to you directly, at the number you provided, to address your concerns.Sincerely, ***T.JMaxx Customer Service