TalDepot.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[I have not
received any refund from this company as of yet I checked my bank this morning, and there was no refund from them as of 03/**/
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

The Customer has been refunded in full for this order today 1/**/2017. The customer is aware about the order refund as the customer has been responded to via facebook . Please let me know if there is anything else I can do to make sure the case is closed . Thank you

Both orders have been canceled and refunded I would be able to let the customer choose a total of of any quest product from our website $value.*** Once the new order is placed I will make sure to refund the customer $
on each case. The customer would be allowed up to boxes for this price. $value for the price of $24 Please let me know if there is anything else I can do to better assist as I wish you a nice day ahead! Best, ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me and the matter has been resolved.Email from consumer:Dear *** ***,I received a response from the business TalDepot within a day
of posting a complaint at the Revdex.com They did not respond via the Revdex.com, but did contact me via email My product was shipped and they are discounting the cost by 25% I am pleased with the resolution and feel comfortable saying this complaint could be closed.Thank you for your time and consideration,*** ***
Sincerely,
*** ***

I ordered 4 cases of Hint Water on 1/1/2019. They charged my credit card for the full amount on 1/2/2019. Since then, nothing. Attempts to contact them since then have been futile. Phone number answers with a recording saying they are closed. Please call back during regular business hours of Monday through Friday between 9:00AM and 5:00PM. I’ve called seven times in the past four days at various times of the day to make sure I was within their “open hours”, no mater where they might be located in the US. Nada! Called my credit card company today and told them to reverse the charge to my account. Don’t go near this outfit. Should have checked for complaints before I ever placed an order

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved.I have received my refund.Thank You
Sincerely,
*** ***

The Customer has been refunded back on their mastercard ending in *** as I apologize for the delay with this refund. Please let me know if there is anything else I would need to do make sure this case is closed. Thank you

I contacted the customer and and will apply a 20% refund on the order purchase as well as informing the customer that this order will be shipping out today 02/8/2017.The customer is aware of this information. Please let me know if there is anything else you may need from me as the case
should now be closed. Thank you

I have informed customer on shipping status to arrive to customer on 06/**/*2017. Thank you Yoni

Oct 26, 2018 I informed TalDepot it was 4 days shy of 3 months and I had not received my goods and I would like a refund.
Oct 29, 2018 Taldepot informed me they would refund my money to my method of payment.
Dec 5, 2018 I contacted Taldpot and asked them if they were a legitimate business? I have not received my refund, I have not received my goods.
Dec 7, 2018 I Finally received my refund.

To sum it up, I waited 3 months before asking for a refund. I think that is ample time, and they stretched it out to Dec 7th. So over 4 months for me to receive my refund, and I had to hound them to get it. Would I have ever received my refund it I did not continue to ask for it? I am not so sure.

I will not be shopping at TalDepot again. Ever…

If your looking for a great customer experience taldepot is NOT the place to go, save yourself a headache I placed an order on 8/17/18 because the accepted amazon pay and I trust amazon the took my money right away after a few days I never got a tracking number so I emailed got a response that the product was out of stock this went on for well over a month so I then asked for a refund they blamed amazon saying they couldn't give me a refund and were working on it then I reached to amazon who had stated they never got any communication from Taldepot told me to file delinquent charges with my bank so I did my bank couldn't help me as it was over 60 days long story short I never got my product or my money back from Taldepot and when you call it says call back during normal hours and hangs up on you. Amazon did issue me a refund I just want to warn others do not place an order with Taldepot they are a scam.

I no longer order from them. The prices are incredible. Low prices for hard to get (in some cases) of beverages. Ah...but if only you received them! They are the worst company for anyone to deal with. They never respond to anyting...except when I told them I was gong to dispute the charge. That got a response for a refund. Needless to say, I had to hound them in to getting the refund. About 6 months ago they contacted me. Saying they have changed and improved their services. Didn't bite. I'm still reading complaints from them.

Google "Taldepot Scam". Complaints are all the same, they don't deliver product, blame it on delivery service, and you cant get money back.

The 5 stars are bought reviews. You can tell because everything is 5 stars with short descriptions or real 1 stars with real testimonials. Don't be fooled.

Their customer service is a joke, one lie after another. I placed two orders on 9/28/18 for bottled tea; after 8 emails and 6 phone calls to their "customer we don't care line" the email today 10/17 was " our warehouse cannot fill your order". If they are not already going out of business, lets help them by tell our family, friends and network, not to order anything from them

Tal Depot is apparently a criminal organization specializing in mail fraud. They accept your online order, then print a shipping label to create the appearance of their intention to ship you something... But, they NEVER do. I ordered something on 8/8/18, and I've been working with my credit card company since 8/20/18 to dispute the charges and get my money refunded that way since they NEVER answer their phone (auto-answer doesn't even allow you to leave a message) and do NOT respond to their email messages - i.e., I am unable to even REQUEST a refund directly from them.
0 stars. NEVER USE TAL DEPOT - they are scam artists.

My order was for a case of 24 cans Dr. Brown Cherry Sodas and 12 count case of
32.8 oz of Dr Brown's black Cherry Sodas. What I received was a 12 pack of tall can Coconut Water in a soggy box due to a leak. I have reported the problem twice by email and once by phone and so far now you ask me to review how I liked my order. Well I don't like how I am being ignored.
I want my order! My next step is to report the problem to my Credit Card provider.

Elliott C Romero Smithsburg MD

same as so many others, item listed as "in stock", ordered 2 items on 7/29/2018, on 7/31/2018 they posted to amazon "Package has left seller facility and is in transit to carrier", and on 8/1/2018 my credit card was charged for items they knew full well were on back order, and after a few days of no tracking updates I got suspicious and started reading outside of amazon reviews like this site, and now regret ever ordering from these clowns, however, amazon store front has them at a whopping 99% approval rating ~ I really question this. so now, after a 3 day volley of emails with this lousy vendor, they say they are cancelling the order, "and when THEY determine that the order has been cancelled (even though they are the ones responsible for the cancellation, then, they will return the charges to my card with a possible 72 hour wait on funds. I sincerely hope that consumers catch on before going through what we all have, and that amazon will be forced to review their business practices and approval percentage because of consumer complaints, but more than likely amazon doesn't care.

This site would be great if you could only GET your items. I would love to give a 5 because IF you get the item you ordered (or anything) it would be the best. You can order quantity at a great price, but so far 4 orders have been messed up. The first 3 at least one item was missing, never told that it was back ordered or arriving in a another box or anything. Only received the item after I E-MAILED customer service. The 4th order: I ordered 4 different items, 2 different juices, and 2 different Starbucks items. This was on July 10, 2018. The next day I received an e-mail with a tracking number saying the order is in processing. Today is August 7th and I have not received any of the 4 items. I have contacted customer service by e-mail about 6 different times. The last time I was told by "Tim" that the items were on backorder, but they get deliveries "daily and weekly". Well I would say they should be in by now don't you think! As of now even Tim isn't answering my e-mails, so today I CALLED and spoke to Karen. She has now contacted the warehouse and has said I should get an e-mail from them soon. She was very nice which was good, but needless to say, I am NOT holding my breath!

Order made on 7/24 was charged on my card, but as of now (8/6) has not been sent, not been updated, not been refunded (despite inquiring 2x already)...zero help from the company. My credit card co. is in process of getting refund.

I am afraid to order from you now, after reading all the mistakes you are making with orders, I was placing and order fo $ 75.00.