TalDepot.com

The customer has been informed to receive the order by 03/**/

Per customers request (we spoke with them earlier this morning) we have reshipped their order. The issue has been resolved with the customerPlease let me know if there is anything else you need from us and thank you!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that
this resolution is satisfactory to me and the matter has been resolvedI just hope the company does better in the future as they seem to be the only vendor that has the product
Sincerely,
*** ***

Do not waste your time dealing with is...
Even though the prices seems to be good, the service is so isically pathetic, that it does make sense to pay more elsewhere and enjoy your own time, energy and good state of mind. To make long story short, they sent me wrong items 3 times in the row, apologizing each time and trying to make things right by re-shipment. The 3rd time they managed to re-ship to their OWN FACILITY aka to themselves.
What a bunch of incompetent is!

The customer has been refunded upon his request

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Customer has been informed about this order being shipped out today 02/**/as well as a 20% refund for the delay in shipment. Please let me know if there is anything else that may need to be done to make sure this case is closed. Thank you

Good Afternoon, The customer has returned the product and we have processed the refund the total amount of $105.00Please let me know if there is anything else you may need from me as this case should now be closed. Thank you,Taldepot

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

I have contacted customer and the customer should be satisfied with result as the order has arrived to customer with tracking link provided :***The customer should be satisifred with end result, and if not I
would be happy to assist right awayThank you, Taldepot

The customer has been charged extra for shipping as this was a back end error but this has been resolved as the customer has been refunded on the shipping charges as customer is aware and satisfied. Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
On February **, 2017, I was told that my order would ship on that dateIt did not ship on that dateI am now being told that I will receive the order on tomorrow, February **, We shall seeUntil I actually receive the order rather than promises that I will receive it, I do not consider this matter resolved
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

I have contacted customer and the order on my end shows it has shipped and arrived to customer on 04/**/2017. *** If customer still does not have this portion of the order ( of the gourmet
collection roast vegetables and fries blend oz) I will file a lost claim with shipping carrier and refund customer upon request. Thank you ,Taldepot.com

The customer has been notified and refunded in full for this order. Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

DO NOT ORDER FROM THIS COMPANY! I ordered on 12/13/18 my ordered showed shipped by 12/17/18 by 12/22 still nothing. I contacted them asking what was going on and I needed an item overnight-ed for Christmas. They laughed at me and said I was crazy as it would be $50. They said my order was not in stock so they could not do it anyway, even though my order was charged and marked shipped with a tracking number.. got a run around about how they were updated systems to better serve. I ended up getting 4 of the 5 things I order, 2 wet out of date just a week after I received them (1/7/19). I am still waiting on my other item and a response from them. DO NOT ORDER FROM THIS COMPANY!

We have been trying to resolve this issue but the customer is not respondingHere was our most recent attempt before closing the case. *** *** *** ***
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*** ***Hello ***,My name is Seth from the customer satisfaction department at Taldepot.comWe see there was an issue with this order (*** Utz cheese balls, Yogi Soothing Tea, Ghirardelli choclate sauce) in the past.We would like to fix any lingering issues there might be with this order.We know that our success is 100% based on customer satisfaction, and will do whatever's necessary to make this right.Please tell us what we can do to resolve this or if you prefer call me at ###-###-####.Than You for your time,Seth Y"After they did not respond to any of our emails or our calls this is a screen shot of our next step (message sent this morning). " "*** Please let me know if there is anything else you would like from us and not that while things may rarely go wrong, we will 100% stand by our service and always resolve to complete satisfactionEven above which is why we offered partial refund and I am hopeful they will respond and take that offer.Thank you and have a nice day. Jeremy J R*** CEO ###-###-####

I have informed the customer is expected a shipment today 08/**/. This should arrive no later then today the case of Nantucket Nectars red plum oz glass bottles- pack of 12. I have informed the customer the tracking link provided: ***If there any issues- please let me know. Thank you