Supplementwarehouse.com Inc.

I ordered a month agoI've been given the runaround the whole timeI've tried contacting via email today [email protected] and found out that the email has been disabledOn their website they having NOTHING to choose fromNOTHING for sale.After filing a dispute with my credit card holder, they have reimbursed me and should be going after the companyDO NOT PURCHASE ANYTHING FROM THIS WEBSITE......EVER!!!!!

No matter what you do, do not associate yourself with this company anymoreI ordered from them years ago and my recent order that was placed in October kept getting delayedI sent out a cancellation over months ago and that was never processed eitherEventually the company quit replying to my emails (I've sent over 50) and the phone call just so conveniently for them were not going throughIt is obvious now that this company is running a scam as supported by the other reviews found on this siteDO NOT ORDER FROM THIS COMPANY! DISPUTE THE CHARGES WITH YOUR BANK IMMEDIATELY IF YOU'VE ALREADY ORDERED BECAUSE THIS COMPANY WILL NOT REFUND YOUR MONEY ON THEIR OWN!!!

I placed an order on December 13th Two weeks later received an email that my order was on back order and would be notified when it became available, however they took my money out of my account right away Two more weeks and I still hear nothingAt this point I'm frustrated and call to cancel my orderI sat on hold for minutes and then someone picked up and hung up the phoneI sent another emailI was able to cancel my orderNow almost two months later I'm still waiting for my $to be refunded to my account and I can't seem to get in touch with a real personEvery time I call I sit on hold and when I send an email I get a generic response that they will look into it and get back to meI just want my money back

I ordered product from this business, was charged in full for the product and shipping and have not received the product, notification of shipping or anything related to my order
I have called many times only to be on hold in a queue and then when I get to the front I am pushed back againI have also emailed many times requesting information/status and have received no responses
It has been a week since I have placed this order and have received zero information from Supplement Warehouse - this has been an awful experience and I will never do business with them again

I placed an order at the end of December On January 3, the money was removed from my accountI have called several times at different numbers that is provided for the companyIf I call after 5:00pm I get a response all representing are busyIf I call earlier of the numbers calls through but then disconnects the other number never rings through

I ordered my product seven days ago with this company on June 6,My funds were deducted immediately and I recieved a confirmation email with an order number that dayToday is June 13,and I have yet to recieve any communication in regards to my order, which is truly unproffessionalIve also spent over an hour on hold trying to get through to some sort of representative of this company, this is the longest I have ever been put on holdIt seems like there actually isnt anyone really intending on answering the phone which is frustrating to say the leastI have read the reviews of the SupplementWarehouse online today which led me to make this complaintI can not wait until the SupplementWarehouse decides they want to ship my product, I deserve to know when I will have my product at the very leastI just want my order that I paid for or my money back A.S.A.P

We will be reaching out to this customer directly, either via phone or email today (1/30) to discuss their order optionsThank you, SupplementWarehouse.com

We apologize for the unsatisfactory experience of this customerThis customer's order was delayed beyond our policy allowances and but all parts of the order were fulfilled and were honored at the submitted pricematch priceWe show the initial order being sent out 3/10/with an item that was
pricematched, the second portion shipping out 3/23/also including a pricematched item and the final item shipping out 3/29/This final item shows no pricematchMost orders do ship within the allotted daysTypically when an order has not shipped on the 5th business day, we will email the customer communicating to them that the order has been delayed due to either a manufacture back-order, distributor back-order, overwhelming consumer response to a promotion, and sometimes even weather can cause delaysWe are taking actions to ensure that no order misses this 5th day email communication as we understand the key to the customers experience is communication.We too are not satisfied with consumers being unable to get through due to the high call volume that we are experiencing at this timeWe have hired additional employees in our Customer Service department to help with our incoming calls and help desk emails in efforts to improve our communication to the customer and to be able to provide better serviceOne of our managers will be reaching out to this customer shortly to offer a personal apology, a coupon code and will be sending them a package of samples and free-bees as a token of our apologyAgain, I offer my sincerest apologizes to this customer on behalf of SupplementWarehouse.comBest Regards, *** ***

After weeks I have still not received my order nor have I been able to reach anyone at the business for any answers Ive tried emailing and calling with no luck They did charge the order to my credit card though

I placed an order at supplement Warehouse online on the of NovemberTwo weeks went bye and did not hear anything or get anything so I emailed the help desk to ask them where my stuff is atThey didn't reply for daysThen they told me my supplements were on back order even though the website showed it's in stockA few more weeks went bye and I emailed them again and the replied about days later and told me I can cancel my order online if I wantI bought those supplements during the Black Friday sale and could of chosen a different story and got the same price but I chose them because they are localI can't get that price now so I want what I boughtBesides that I do not have the credit card that I used to make that order so they would not be able to put it back on my cardPlease help me get my su

I purchased a couple products from supplement warehouse on January My card was immediately charged for the productsIt is now February 8th and I still haven't received what I was barged forTried calling the business using three different phone numbers listed for them and none of them are even in working orderI've sent emails asking where my order was and for a refund if it wasn't shipped to meI have gotten absolutely no response from the company

I ordered a product and it has been weeks since it cleared my bank and no productI have called the several times and even tried the cooperate office but you cannot get through bc of high call volume every day and it hangs up on you I have sent emails and no responseI just want my money back so I can purchase else whereI feel like they have stolen my money

Ordered product on line December 31, order number *** still have not received iteam have called phone system says they are not taking call and to email them I never get an email back from themI would like my product or a credit back to my charge card It's been days that is to long to wait for productPlease look into this problem with this company Thank you

I don't think this is a real company - they took my money and have not sent my order after weeks They will not answer my e-mails so I have requested a refund After another week -- nothing These people just need to go away!!

Supplement Warehouse is currently running a scam and stealing money from consumers
They offer all products but after an order is placed and the money is taken, you get an email saying it is back orderedThe product never comesThe few products that are in stock that I have ordered have been delivered only to see they are already expired and visually have gone very, very bad
Currently, I have had separate orders which I had to refund due to out of stock productIt has been weeks since my order (Dec 16, it is now Feb 2), 4-weeks since the refund request and SW Helpdesk will not reply to my requests for an update or to speak with a managerTheir phone number no longer worksHowever they still have it posted online
feel welcome to look at the reviews online for this company, you can see they have s

I ordered a product and it has been weeks since it cleared my bank and no productI have called the several times and even tried the cooperate office but you cannot get through bc of high call volume every day and it hangs up on you I have sent emails and no responseI just want my money back so I can purchase else whereI feel like they have stolen my money

Purchased online on September 6thProcessed on September 9thNo notification of shippingAttempted contact twice via website and once via emailNo response to any contactStill have not received the product as of September 25thStay far away

I placed an order on January 11th and was billed immediatelyI have not yet received my order and all forms of contacting the business have failedTheir numbers are not active and all email attempts have failed
I have attempted to cancel my order for a refund, but the website will not allow it to be cancelledMy order number is ***

We apologize for any delay with the refund; the refund has been processed and this customers account is now closed/complete within our system. Refunded amount of $onlineTransaction ID: "***

We placed an order with Supplement Warehouse on February 4th, They took our money and "posted" the order on February 7th Today is February 20th, and there is no sign of our order We tried to call them, and their phone is "not accepting calls due to the high volume of calls" We emailed the help desk, and got an automated email back that resolves nothing What a scam! They have definitely lost our business