Source Adult Video

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me; however, I am awaiting documentation (letters) from USAA stating all accounts are closed and all issues have been resolvedPlease let USAA know that my lsat phone calls to USAA, I was transferred timesIt has taken almost two months for this to get resolved and I am grateful for all (Revdex.com and USAA) that has helped to resolve this Regards, [redacted]

December 28, Ms [redacted] Complaint ID #: [redacted] Dear Ms [redacted] : I am responding to your submission regarding the transaction you disputed for the vehicle down paymentThank you for speaking with [redacted] of our staff, who explained that the specific documentation we requested for the vehicle was never received from you The merchant advised the vehicle was never returned, and they provided a copy of the signed purchase agreement that reflected the vehicle was sold “as-is” and “with all faults.” Thus, the decision to hold you liable for the transaction remains unchangedIf you have additional questions, Ms [redacted] remains available to assist youWe appreciate you allowing us to reply to you Sincerely, [redacted] ***

December 31, First [redacted] , USA Complaint ID # [redacted] Dear [redacted] : I am responding to your submission regarding your USAA checking account We apologize for any frustration this matter may have caused you as we strive to provide quality service to our entire membership I understand that you spoke with [redacted] ***, of our staff, and that you confirmed your concerns were addressed Thank you for allowing us to reply to you Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meI am still waiting on a call back from [redacted] to notify me on what needs to be done next Regards, [redacted]

Complaint: [redacted] I am rejecting this response because the matter is still unresolvedUSAA is not doing the right thing and keeps sending me in circlesI am disappointed that the first time I have needed to use my auto insurance with USAA that I have had such a problem Regards, [redacted] ***

Complaint: [redacted] I am rejecting this response because the 'thorough review was done in day which I believe that the only information that was taken into account was the previous review that took daysSeveral times during the conversation with Mr [redacted] he kept stating that he was only there to answer the Revdex.com When I spoke with Mr [redacted] the first time I knew what his decision was before the thorough review Not one USAA employee can tell me how the vehicle was put into storage except that it was done online As I stated to the prior review person, Torey had several accounts hacked from June to August, yet USAA made the comment "who would hack an insurance account to put a vehicle in storage." We'll there is a possibility that it happened I believe this review has been cursory to only take responsibility away from USAA and it's very disappointing that after years as a USAA customer it boils down to the almighty dollar dictating the response Regards, [redacted]

October 7, Mrs [redacted] Complaint ID #: [redacted] Dear Mrs [redacted] : I am responding to your submission regarding your homeowners claimOur records confirm that you filed an inquiry with the North Carolina Department of Insurance (DOI)We will respond to the DOI accordinglyWe appreciate you allowing us to reply to you Sincerely, [redacted] ***

October 20, [redacted] Dear [redacted] ***: I am responding to your submission regarding your April 17, 2015, automobile claimI understand [redacted] , of our staff, sent you an email regarding this matter on October 1, 2015, and you indicated that you were satisfied with the resolutionShould you have any questions, Ms [redacted] remains available to assist youThank you for allowing us to reply to youSincerely, [redacted]

Good Afternoon, Can you please close this complaint? The process was sped up and we were able to close on the 5th of June in the afternoonWe have spoken to USAA and explained that we shouldn't have any additional costs past the lost time and effort that has already been lostSeeing how there is no monetary fund that needs reimbursement, we consider this case closed now that we have closed on our house I tried to close this request but was unable to do so with the complaint still pending at USAA Thank you, [redacted]

Complaint: [redacted] I am rejecting this response because: Regards, [redacted]

Complaint: [redacted] I am rejecting this response because:Both USAA [redacted] and [redacted] said an independent adjuster from Crawford and CoIn Hawaii would contact me before 9/On 9/28, I emailed MrByron because I didn't get any response from Crawford & Cn 10/MondayI called Crawford myself who said they have no claim for meI called USAA & relayed the messagePerson told me to call MrByron's manager & if no answer to leave a messageWhich I did on 10/Still no response from Mr Byron or the manager Regards, [redacted]

Complaint: [redacted] I am rejecting this response because:I sspome with a USAA representative about my complaint, and received the same answers that I received the first time we spoke with a USAA representativeThey made no effort to give any specific reasons for the Colorado premium being 60% higher relative to the California premiumThe representative then went on to question us about our insurance history and threatened us by insinuating that we hadnt moved our insurance from state to state quickly enoughIn the end I am more convinced that USAA is overcharging their long term users and more upset about it because they wasted more of my time without compensating me for it Regards, [redacted]

[redacted] I am responding to your submission regarding your automobile insurance policy Thank you for speaking with [redacted] , of our staff, who confirmed that your ex-spouse and her vehicle were removed from your automobile policy effective December 10, As Mr [redacted] advised, the amount due to prevent a nonpayment cancellation was revised based on the adjustment to your policy I understand that you will continue to work with Mr [redacted] We appreciate your membership and the opportunity to address your concerns Sincerely, [redacted] ***

September 21, Mr [redacted] Complaint ID #: [redacted] Dear Mr [redacted] : I am responding to your submission regarding your July 14, automobile claim We regret any frustration this matter may have caused Our records indicate that payment for your vehicle was electronically transferred to you on September 16, In addition, a rental car was set up for your convenience Should you have additional questions, [redacted] , of our staff, remains available to assist you We appreciate you allowing us to reply to you Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because:A proper investigation of the accident was not conducted The accident occurred on 10/28/and USAA took a statement from their driver, Mr [redacted] , on 11/01/ They refused to take a statement from us until 2/3/ At this time, they took another statement from their driver, in which he changed his story Fortunately, our insurance company, ***, took the other parties statement back in November I will not be satisfied until USAA conducts a proper investigation of the contradictory statements taken from their driver I have always maintained that I was in the middle lane, when I was hit from behind from Mr [redacted] Mr [redacted] initially conferred that I was in the middle lane, but that I could not take a left turn from the middle lane I submitted pictures of the intersection showing that a left turn is legal from the left and middle lanes Once Mr [redacted] realized that his story would not hold up, he changed his story and said that I was in the far right lane so that he would not be assigned liability Regards, [redacted]

Mrs [redacted] Complaint ID #: [redacted] Dear Mrs [redacted] : I am responding to your submission regarding the Car Replacement Assistance (CRA) coverage on your Chevrolet Cruze Thank you for speaking with [redacted] , of our staff, about the CRA coverageThe CRA is an optional feature that pays and additional percent of the Actual Cash Value of your vehicle in the event of a total lossCRA is different than GAP coverage and is not determined based on your loan balance; however, any remaining loan balance on the vehicle will be paid first from your claims settlementAs Ms [redacted] advised, she will coordinate communication between your lienholder and our total loss department to expedite both GAP and CRA paymentsIf you have additional questions, she remains available to assist you We appreciate you allowing us to reply to you Sincerely, [redacted]

Mr [redacted] Complaint ID #: [redacted] Dear Mr [redacted] : I am responding to your second submission regarding your December 2, 2015, homeowners claim Our review of your claim showed that there could have been further investigation done by the inspector, which is why the option of having an engineer complete another inspection was offered to you The inspector was not directed to revise the estimate The revision was made to allow a roof repair minimum due to a single potentially wind-lifted shingle determined from a review of the photos The coverage decision was appropriate based on the performed investigation You still have the option to have an engineer perform an inspection We appreciate the opportunity to review your concerns again Sincerely, [redacted]

September 11, [redacted] Dear Mr***: I am responding to your submission regarding your May 19, 2015, automobile claimWe strive to provide quality claims service, and I apologize for the frustration and inconvenience you experienced I understand that [redacted] , of our staff, spoke with Mrs [redacted] about the handling of the claim and vehicle title Ms [redacted] confirmed the lien was released and the title was sent to you via FedEx on September 1, Should you have any further questions, Ms [redacted] remains available to assist you and can be reached at *** [redacted] *** [redacted] Thank you for allowing us to reply to you Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because:I was unable to reach staff by phone or emailThe updated settlement agreement is not satisfactory based on my researchThe updated settlement agreement does not include the correct value for my vehicle or the correct accessory Regards, [redacted] ***

November 18, Mr [redacted] Complaint ID #: [redacted] Dear Mr [redacted] : I am responding to your second submission regarding your automobile insurance policy and a deposit hold We responded to your complaint on October 30, While we recognize that you disagree, we feel confident that the correct decision has been made and that your matter was handled appropriately No new information has been presented that would warrant a change in our position We appreciate the opportunity to review your concerns again; however, we consider this matter closed We appreciate the opportunity to review your concerns again; however, we consider this matter closed Sincerely, [redacted]