Skyline Metrics, LLC d/b/a Oncedriven.com

If Mr*** can just provide the card number to the Revdex.com, I will make sure that his refund is processed promptly.Sincerely,*** ***Quality Assurance Manager

The phone number associated with this complaint was added to Once Driven's Do-Not-Call database, and will not be contacted again.Sincerely,*** ***Quality Assurance Manager

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I am writing in regards to Complaint # *** I was asked for the credit card number for reimbursement since the company ( Longwood Industries Inc) no longer kept that informationI was unable to enter the needed information before pressing the agreement money so now the complaint is marked resolved and closedThe phone number for this company is now out of orderI'm hoping I can pass the company this information with this email to resolve this with the proper refund.*** *** * ***
*** ***
Regards,
*** ***

On behalf of Once Driven, I would like to apologize for Mr*** experience with us. Per his request, Mr*** has been refund in full for his purchase price of $today. We ask that Mr*** allow 3-business days for the refund to appear back to his original method of
payment.Sincerely,*** ***Quality Assurance Manager

I have
reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

On 9/5/Mr*** called and agreed to place his Chevrolet Equinox with Once Driven. Before Mr***'s payment was processed at 1:P.MEST on 9/5/2017, he would have had to agreed to Once Driven's 45-Day Guarantee refund policy verbally. Once that happened, Mr***'s payment was
processed, and Mr***'s vehicle marketing campaign began. AT 1:P.MEST Mr*** again agreed to the Once Driven terms pf service when he accessed his online account. As stated in the Once Driven 45-Day Guarantee, in order to be eligible for a refund from Once Driven, the vehicle must be sold to a source not delivered by Once Driven within the first days of listing with Once Driven. However, it is clear that Mr*** is frustrated with the lack of response his vehicle marketing campaign has produced thus far. As a good faith gesture, Once Driven will process a refund of Mr***'s initial payment of $Minus the $processing fee, since Once Driven did market Mr***'s vehicle as promised, attempting to find a buyer for his Equinox before he could find a buyer on his own.Mr*** will need to allow 3-business days for the refund to appear back to his original method of payment.Sincerely,*** ***Quality Assurance Manager

Mr***'s refund of $($minus the $processing fee) was processed back to his original method of payment on 2/2/2018. We ask that Mr*** allow 3-business days for the refund to appear back to his card account.On behalf of Once Driven, we thank you for allowing us the
opportunity to respond.Sincerely,*** ***Quality Assurance ManagerTell us why here

I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I'm not asking for a refund under their refund policy I'm asking for my money back based on advertising that they never helped me sell my car I didn't get any support in trying to sell it and I didn't receive a single call from anyone remotely interest from Once DrivenFor what it's worth, your information is inaccurate Here is proof of the title transfer last month.I understand advertising You spend money to put a product in the market Sometimes it works and sometimes it didn't The reason why I'm not going to let this go is that this felt like a scam because nobody ever called me or tried to help me sell my car after I paid I followed up multiple times on my own to get a half interested person that basically said "Oh yeah That sounds like a good idea Let's do that" which never produced any results I'm not sure that the car was ever marketed to anyone in my area This is not how your product was advertised I'd like my money back in full because I was falsely promised something that was never delivered
Regards,
*** ***

I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***

Mr*** purchase price of $was refunded today. The refund will appear back to his card account within 3-business days. Sincerely,*** ***

The phone number listed with Mr***s complaint was added to the Once Driven Do-Not-Call database on 3/21/at 11:A.Mand will not be contacted again. Sincerely,*** ***Quality Assurance Manager

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me.
Regards,
*** ***

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Due to Ms*** dissatisfaction with its service, Once Driven has issued a refund of $($minus the $processing fee) today. Ms*** will need to allow 3-business days for the refund to appear back to her card account ending with 1625.Thank you for allowing us an opportunity
to respond.Sincerely,*** ***Quality Assurance Manager

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

On behalf of Once Driven, we apologize for the negative experience that Mr*** with his service with our service. As a good faith gesture, Once Driven will process a full refund for $back to Mr***'s original method of payment. Since Mr***'s service plan was purchased
some time ago, Once Driven no longer has access to process Mr***'s refund without an update of his card account information.If Mr*** will provide the full card number (Card ending with ***), Once Driven will process his refund immediately.We appreciate the opportunity to respond to this complaint.Sincerely,*** ***Quality Assurance Manager

To whom it may concern: I am writing in response to Ms*** *** complaint regarding contacting *** *** Ms*** asks not to be contacted *** *** was added to the do-not-contact list on January 3, Ms***
also states that her ad asked that she not be contacted Please let Ms*** know that it is unclear where her information was obtained and that many times the information in her ad will be reposted somewhere else without all the original text Thank you for contacting us and giving us an opportunity to respond. Sincerely, *** *** Quality Assurance Manager

Revdex.com:
I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***

On behalf of Once Driven, we apologize for the delay of Mr*** refund. The refund of $($minus the $processing fee) was processed today. We ask that Mr*** allow 3-business days for the refund to appear back to his credit card account.Sincerely,***
***Quality Assurance Manager