Sekure Merchant Solutions

I was contacted last week and allowed them to send me a side by side comparison, to review with my bossThey have called nearly everyday for a follow upDuring this week I have read reviews, and did not like some I had seenThere were reviews about them being pushy, and where they sneak in year contracts under peoples noses, and just some dishonest and rude practicesPlus on the side by side comparison, granted it seemed like they would save us money, but they put in other charges, on things my current processor doesn't charge forWhen I mentioned this, the salesman said yeah but we are still cheaper than who you use nowWell today, was the day I told him I would have an answer, and when he called I told him I don't think we are interested, the salesman started trying to act like I was dumb, because I will not switch, told him I do not want to be locked in to a contract and we may just quit taking credit cards altogether (because we have not taken one since October anyway)Any way he then went to raising his voice that they will still saves money and will wave all fees and everything will be free unless we take a card, I know that will not be the case, I am not dumbThen I told him I have seen some reviews that concerned meHe went on a rant about we are A+ rated by the Revdex.com, and what kind of reviews, I told him reviews saying you become pushy if you don't like what you hear and become aggressiveHe then began yelling to tell me this is not the case and the reviews are lyingI told him there is no way they are lying when he is acting exactly the way the reviews had claimedHe kept yelling I finally told him to stop yelling or I am hanging up, he was so loud I am unsure if he did not hear me or just did not careNeedless to say I hung upI will not be treated this way, and will never use this company, if this is the way they treat their customersSo glad I checked this company out before switching

We are so happy to be Clients of Sekure Merchant SolutionsThey have always taken such good care of us great customer serviceWe love our account Manager Michelle G*** We highly recommend this Company *** *** ** *** *** * *** *** *** **

Sekure took over our processing about months ago The transition was seamless and the customer service is great! Dex T*** Is my customer service person and I highly recommend her

I've had nothing but good experiences with all of Sekure Merchant Solutions staff from the beginning of our business relationship in Sekure Merchant not only matched, but beat the rates given to me by a competitor in Now going into 2018, I couldn't be more pleased with the services provided by Jamie-Lee and others - always exceed my expectations! Thank you for a job well done!

We transferred processing credit cards with Sekure Merchant Solutions and North American Bancard We did not know that we were locked into a month contract until we complained because we were unhappy with rates and treatment We were told we were locked into rates of 1.79% for swiped credit cards and 3.28% for keyed in cards This was true for the first several months then all the sudden our rates went up We were credited only because we complained There are also numerous hidden fees My boss wanted us to switch companies because we were being charged too much When I mentioned we might switch then we were told it would be a $fee to cancel I asked where they came up with this amount and got no answer In the contract that they sent us also does not say anything about an early termination fee or an amount We were also never given terms and conditions till I told them that the company I work for wanted to switch to a cheaper company Sekure merchant solutions has no

I have been very pleased with the service I've received from our account rep Mandy C*** She always responds promptly and resolves any questions or issues that may arise

I was very disappointed in the aggressive and sneaky sales approach Andrew B*** was the representative that I worked with and almost agreed to do business with until it became clear that he was hiding fees just like he was accusing the competition of doing It would be a great business model if they did what they propose they do, and partnered with their customers instead of bullying them

I haven't had to call very often; however, when I do, Geoff is always prompt in returning my message as well as fulfilling whatever request necessary Very convenient and pleasant to work with! Thanks Geoff ***   ***

Repeated harassing phone solicitation despite being told we are not interested

I was contacted Yesterday by Alex M*** from Sekure Cost Review I listened to his sales pitch and asked him to email me any information so I could follow up after speaking with our doctor He sent me an email just requesting our financial records for review Today, less than hours after speaking with Alex he called the office again and inquired why I hadn't sent any information I explained to him that we are in the middle of a large shift at the office and that we have a lot of new things we are bringing in and things that we need to consider I also explained that before I send any financial information out, to run it by the doctor first Alex's response to my email was RUDE! He stated that I need to understand that he "has a very difficult job" and "in the time it took you to write that email you could have just sent it" and that he "respected my decisions but was asking me for a favor and could I please just send the information" Uh..NO Any interest I possibly had in this company is now gone

Had a credit withhold due to my transaction limitKevin H***, the relation manager at Sekure Merchant Solutions help me with it
we had a hard time dealing with North American Bancard, due to an extensive processbut he was persistent and followed up with me every day until he solved the problemVery happy with his service!

We have been getting persistent, annoying calls from ###-###-#### which is attached to Sekure Cost Review
Our business does not even accept credit cards
We are not interested in their services and would like the calls to stop

very pleased with the service I received

I have had such a great experience with Sekure Merchant Solutions, from sales to daily functions and assistance Specifically our Relationship Manager Carolyn C*** has provided assistance well above and beyond She has assisted me in tracking issues that I needed, in addition to connecting me with the support necessary to keep a smooth running business She has not only helped with problem resolution, but also great follow up! She seems to really understand the issues that a small business deals with and does her best to take the stress away in this area Thanks!

Absolutely the best company I have worked with Karen S*** is amazing as always, if you are lucky enough to work with her you will never leave, as she is just absolutely the most customer oriented person, and really takes care of her clients needs

I recently called with a to have an increase on my company credit limit for a particular transaction and was very happy with the quick response and follow up

MrRyan R*** my relationship manager helped us with everything like a breeze I truly appreciate his help in making this process so easy I would recommend him and Sekure Merchant Solutions to anyone looking for a great processing company

The people here are very helpful and they are very quick to answer or find an answer for meIt is easy to do business with them

Fantastic customer service, Jamie-Lee C*** is very responsive and gets the job done Thank you Jamie!

I have enjoyed working with Lauren F* at Secure Merchant SolutionsShe is very knowledgeable and makes the process easier