Roth Zachry Heating Reviews (%countItem)
Roth Zachry Heating Rating
Address: 6990 S Anderson Rd, Aurora, Oregon, United States, 97002-9301
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+1 (503) 266-3478 +1 (541) 549-0729 +1 (503) 873-7949 |
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Our technician Brian, was very friendly and knowledgeable. More importantly, he was honest. Probably my only complaint was the price of the materials, but it didn’t really matter because I was expecting a bill in the same end price. The other problem was the customer service person not returning my call after I spoke to the after hours call taker, which work out in my favor when I got squeezed in earlier than I would have. Overall I’m very satisfied with Roth and more than likely use them again.
I was trying to install Nest thermostat and I did something wrong during the installation steps. Because of this, the HVAC system wouldn't come up even if I use my old thermostat.
I called Brian and he was super quick to identify the problem with my HVAC system. He knew in the first 60 seconds I described the issue and he fixed the problem in no time OVER THE PHONE! I waited for 4 days to troubleshoot myself. I should've just called Brian earlier.
He was very patient to answer all my questions, and prompt to answer my calls and text messages. Brain told me I have a blown fuse and advised me to check few things over the phone before I pay him for this visit.
I really appreciate Brian's professionalism and his knowledge for the HVAC system. Thank you very much for your excellent customer service and I definitely recommend him for any HVAC related work. You helped me save time and $200-$250. THANK YOU!
Ryan was incredible. He communicated throughout and provided options. He was careful and cleaned up after himself and was very professional. I would highly recommend Ryan and Roth for any plumbing job. Thanks so much!
We highly recommend this company, our experience was awesome. They were informative, easy, and on time from start to finish. We will always use them in the future and suggest you do to. A special thanks to Willie M, so nice to see employees invested and well trained, made the experience the best.
As always, our technician was great! Brett communicated as he was working with his progress as well as recommendations and future services needed. He was not pushy but was very informative and helpful. He was fast, thorough, and considerate of my family and our pet. We are on a maintenance program and it has proven to extend the longevity and performance of our system. Thanks Brett!
Matthew was awesome. Friendly, professional, neat and did a great job. We are very happy with our faucet installation
Each visit or phone call with Brandan assures us that when we need help, he will be there.
He is pleasant, thoroughly knowledgable about this new heating system, Emme Home Comfort Zone, and understands that we will be continually learning how to adjust to and use the heat and air conditioning to provide continual comfort in our home. We thank Roth Heating for employing Brandan H.
Brandon H came out and replaced the bladders on our Emme system. He is always professional, courteous and very knowledgeable about what he is doing.
I highly recommend Brandon!
Brett D. was very professional, courteous and more than competent. He resolved a problem with air flow that has been an issue for some time. Our system is up and running better than ever. We will be requesting him as our service tech for all future visits. He is the type of person I would want working for me if I owned the business. Thanks Brett for the great service.
Jim M. from Roth Heating & Cooling serviced our air conditioner. He was thorough and courteous. Did a great job cleaning and putting our unit in top working condition. He encountered a problem leak and repaired it, costing him more work than he should normally have had to do. Always a smile, and a good job.
Jared J was my Service Tech today and he was wonderful! He explained everything in detail and was very friendly and efficient! I would love to have him back anytime! Thanks
Stan S provided excellent customer service. I had a new house built and for 1 1/2 years the local plumber that installed it wouldn't fix it. I would take 5-8 minutes to get hot water from my tankless heater. Stan showed up and instantly knew it was installed incorrectly. He ordered parts, fixed it and for the first time I have hot water in 5 seconds. I am very grateful!
Wow ***! We are so happy to help!
Enjoy your tankless water heater!
Great job from Tommy H. today! Explained what he was going to do... did it... and then reviewed with me the service he just provided. Thank you!
Can't say enough about Jim M. from Roth Heating & Cooling. We had him give our A/C unit (which we purchased from them) a spring check-up. He also checked our furnace, filters, etc. Great guy, professional and friendly. Our golden retriever wouldn't leave him alone, the best reference!
The folks at Roth were fantastic. The sales person was patient and informative. They did not push us in a particular direction and helped us choose the right efficient and cost effective solution. They understood how to finance the installation and made filling out the paperwork a breeze. The installation team prompt, efficient, and kind. The team explained the installation and provided detailed information on how our HVAC system and water heater were configured. I strongly recommend using Roth!
Joel and his wingman, Josh, did a superb job installing our new furnace. Location was in attic, and these professionals got the new furnace in place without a scratch on walls and avoided any damage to furnace. They did as well removing old unit. They kept at it and did an impressive job in one long day. Working fine. These professionals are why we've been Roth customers for 11 years and counting. We also have semi-annual maintenance to keep our HVAC working dependably.
Rick B., Roth technician, serviced our heating and cooling units. He went the extra mile in terms of explaining system efficiencies, needs and recommendations. Rick was friendly and conscientious. He even rolled up my hose after cleaning the A/C unit. A big overall thanks for excellent work and great customer service.
Highly recommend Justin. He was professional and informative . Will definitely use this company again in the future.
Austin the Roth technician did an outstanding job. He called ahead to make sure we remembered the service call; he was right on time; he did an thorough job; he patiently explained everything he did to us; he made no mess and was very respectful of our things; and he was super polite and friendly. We highly recommend Roth and Austin.
On a whim I asked for an estimate for replacing my 3 a/c and 3 furnace systems. WOW! From meeting the estimator, Rolf, all the way through the final "training" for my new thermostats, I've been impressed. The price was not only competitive but well below other estimates I've received. Every step was timely and explained in detail. The main service techs, Damien and Jonah, along with every single person who worked on the project, were always professional, diligent, and pleasant. Without hesitation I recommend Roth Heating and Cooling and their team.