I ordered a Michael Kors Shirt that despite it being ahown deliveres by USPS - I never got the packagePoshmark has not responded to my emailsThey told me to check arpund my hoise and contact the carrierDid that and contacted the sellerNo packageNo response
I purchased an item from this merchant on *** *** ***The item was shipped by the seller however the postage was incorrect and $*** I postage was due upon delivery so I declined the delivery and had the item returned to the sellerPoshmark has verified this seller has received the item backThe seller has posted the item for sale again however, I was charged for the item and they refuse to refund my purchase or make any contact with me
Hello, I sell and sometimes buy shoes and clothes from the website Poshmark through the app that I have on my phoneI have done this for about yearsI think I am a quick shipper and as required by Poshmark try to be as detailed as poison with the items that I sell so the buyer will not be disappointed or unpleasantly surprised upon delivery of their purchaseI made a sale of a pair of gladiator sandals that were preowned and appeared to never have been worn when I purchased them myself on PoshmarkThey were too small for me so I let my daughter wear them once then decided to sellA buyer purchased them on July 13, And wasn’t satisfiedShe complained about the exact things I disclosed in the description of the listingTypically when you disclose everything and the buyer isn’t happy Poshmark does not require you to accept that the item is returned to you because the seller still chose to buyThe seller files a complaint stating the didn’t fit and that they didn’t tie and t
This company has no customer serviceI tried contacting times via email (the only way to attempt contact) and got no responseThere is no phone number to contact anyone if you have an issue with a sale or purchaseThey are taking your money but don't take the time to respond to issues you haveTerrible business
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***
On September 20th I made a sale on Poshamrk for a bloodmilk mini nyx necklaceOrder Id *** This necklace RETAILS for $not even including tax and shippingI sold this necklace, on the 20th making $On September 23rd, the buyer opened a case against me claiming the necklace was not in the box she also stated that the sode was lose and opened, which was NOT the way I had shipped itIt was sealed sufficiently prior to my shippingTHEN on september 25th I received an email stating that the order was cancelled and not to ship the itemI ALREADY SHIPPED IT AND THE BUYER RECEIVED IT!!!! Poshmark stole my $because some buyer scammed meI am now without my earnings AND one of my favourite necklaces that I only sold because I needed the moneyI have attempted to contact poshmark in regards to this however they have failed to respond and have since, restricted my account
I recently sold a brand new sweater on this site and the item was damaged by the buyer, and the buyer was allowed a return and issued a refundPoshmark had the buyer send back the sweater, which is now damaged beyond repairThey were unwilling to accept the pictures I had proving that the item was undamaged and brand new when it was shipped, returned to me with massive holesThey responded to me when I reported the problem that if there were any issues with the return to open a case and they would resolve itI tried multiple times to open a case, but was blocked from opening oneAgain, I reached out to customer service explaining the situation with before and after pictures attached and was sent the exact same copy-and-pasted message telling me to “wait until you receive the item back and then open a case providing pictures.” The only auto-generated response I received accused me of sending out the sweater already damagedCustomer service has been entirely unresponsive for three
I sold a kate spade purse and pouch to a buyer on June 29, The day before the buyer had inquired about the item and I wrote to her that I had to check the pieces before I would sell themWell, I inspected them, and they were in perfect condition, so I agreed to the saleThe pieces are delivered and the buyer opens a case stating that the purse has a "scratch" or "thin cut" on itI told Poshmark that I had photographs of the item as I was packing it, that a postal worker helped me pack it (and complimented me on what a nice piece it was), and that I was sorry if the seller somehow accidentally cut the piece when opening it, but that it was not my faultThe buyer lies and says I sold her a different bag than the one in the photos, and I'm able to then show the TIME STAMPS on the bag being packed INSIDE THE POST OFFICE (and I alert Poshmark that I have a witness--the postal worker who helped me pack)I say the buyer either cut the bag or had a damaged bag and swapped them out
Several days ago Poshmark suspended my account as a result of suspicious activity reported by my bankMind you that Poshmark never reached out to me to inform me that they were suspending my account, I just went to accept an offer for an item and I wasn't able to, nor was I able to extend offers or buy anything Soooo, I had to send an email because Poshmark does not have a customer service number, at all. I have visited lemonaid stands that run with more efficiency and professionalism than this site!! I sent the email at 10pm Wednesday by 2pm the next day I still had not received a response, so over the next hours I sent five more emails expressing my concerns at the lack of responsiveness from the Poshmark team, as well as confirming that none of the transactions on my account were eroneous or fraudulentFinally at 11pm on Thursday I get an email from poshmark indicating my account was suspended pending confirmation from ME that none of the tra
Put a a bracelet up for sale with detailed pictures and description it was sent to the buyer in the same condition as shown in the pictures now password is not releasing my funds the bracelet was sold for they have not returned my bracelet and the buyer is sending me a broken picture of the bracelet in saying that this is my product
Terrible customer service and seller: I bought a jacket that was advertised as genuine leather (by seller kschmit1)One week after receiving it, I realized it was polyurethane and sent a picture of the tag to the seller and poshmarkThey both reported that it was past the three day "sale close" period and would not return/refundFraud
Item I purchased was misrepresented in the listing and POSHMARK customer service
requesting MULTIPLE PICTURES of the problem before they will even "decide" if I can return them for even a credit
This AFTER I have already provided this to them
BEWARE!!!!!!!
The NEGATIVE reviews with the Revdex.com ARE FOR A REASON
ONCE THEY HAVE YOUR MONEY THEY DO NOT MAKE IT EASY TO GET RESOLUTION IF THERE IS A PROBLEM!!!!!!!!!!!!
My account was suddenly restricted from selling and buying out of nowhere, without a single warningWhen I asked why, I was advised I had another account which violated rules and had been suspended, despite not having any other accountsMy suspicion is someone who I am sharing internet has done something but I have zero connection to them and I have been nothing but perfect poshmark user for more than years and NEVER GOT A SINGLE WARNINGI want my account backPoshmark is full of scammers commenting under every listing to be contacted offsite and none of them are suspended but mine was suspended out of nowhere
I placed a bid on *** on 08/14/for the Christian Dior Atelier Joggers in the amount of $which was acceptedThey were advertised as brand new and authenticI received the item on Saturday, August 25, To verify they were authentic on my own I took them to the Dior Store in New York City on Sunday, August 26, which the address is Greene St, New York, NY The fashion specialist Andrew Rivera verified that the Christian Dior Atelier Joggers indeed were a cheap knock off and compared it with the authentic jogger jacket which goes to the pants which I had purchased from ***Per poshmark's policy they advertise they give full refund for items not authenticOn Sunday, August 26, I reported this to poshmark via emailThey wrote back they authenticated the item with a 3rd party and told me I could rest assure the joggers were indeed authentic stating the Dior Store specialist has limited knowledge of their own product which they s
I had two sales pending, at which time I had a zero balance with PoshmarkMy pending balance included both items that were en route to their buyersOnce one of them was received, my funds were released and showed so in "Redeemable" fundsHowever, when the second item was received by buyer and I got an email stating my funds from this transaction were released, my balance did not reflect thisI sent Poshmark an email explaining the issue with the order numbers and amountsI received an email back within a few hours stating that they have confirmed the release of the fundsBut the funds were NOT released and inaccessible by meThe money disappeared! I have since them sent them a screenshot and more details in three additional emails, waiting a minimum of hours on business days between each emailI never got a responseLong story short, Poshmark took my money and is now ignoring my attempts to contact them and resolve this issueI am a "Suggested User" and have been with Posh
Revdex.com:
After submitting my complaint with the
Revdex.com, Poshmark finally agreed to to release my funds from this particular transactionI am glad to finally receive a fair resolution, but upset that I had to fight to get what was owed to mePoshmark has terrible customer service and should really try to do better for their sellersBecause of this terrible experience (and a few others on POSH), I have closed my account with poshmark!! Its ridiculous that I have to submit a complaint just so I can tell my side of the story....Its quite obvious that Poshmark doesn't care unless you publicly call them out!! They were willing to keep MY money until I submitted this claim!! Stick with EBAY!!!
Complaint:***I am rejecting this response because: I rather have my item returned then to get compensatedThe buyer got a refund and got to keep the item. Sincerely,*** ***
I had a girl sell me a broken watch claiming it was working, I also purchased a handbag from her in a bundle but my only problem was with the watchI followed the return procedure as they requested I returned both items .and the tracking # said "delivery status not updated" right after the package was out for delivery, then noticed I didn't receive my refund and the seller Had blocked my ability to contact her about the purchase and then noticed that on the same day it was "out for delivery" she relisted both items for sale on her pageI have contacted the support email (the only contact us platform they have) multiple times with proof that she had scammed me and they will not respond, the seller got to keep my $*** plus she sold the broken watch to someone else
Our records show that the seller was in touch with a member of our Operations team who voided the checks and added the balance back to the user's accountThey successfully redeemed their earnings on February 1st, 2018.
Due to this, we consider the case resolved
I made a clothing purchase of pairs of jeans on PoshmarkReceived my purchase in the mailThe seller was dishonest and had told me one pair of jeans was "worn once", yet they had been heavily wornThe 2nd pair of jeans didn't fit and they were also very ugly in person as opposed to what they looked like on PoshmarkI notified Poshmark customer service that I wanted to return both pairs of jeans for a refund as I was completely dissatisfied with my purchaseCustomer service denied my request as if it was my fault about the jeans and completed the sale, the seller got their money and I got burnedI sent another email to customer service explaining my disappointment with the process over a week ago and never received any responseThey have a policy called "Posh Protect" that supposedly protects buyers from exactly what happened to meThey did not stand by their policy or even follow up with a response to my email as to what happenedI have been lied to, cheated out of money, bu
I ordered a Michael Kors Shirt that despite it being ahown deliveres by USPS - I never got the packagePoshmark has not responded to my emailsThey told me to check arpund my hoise and contact the carrierDid that and contacted the sellerNo packageNo response
I purchased an item from this merchant on *** *** ***The item was shipped by the seller however the postage was incorrect and $*** I postage was due upon delivery so I declined the delivery and had the item returned to the sellerPoshmark has verified this seller has received the item backThe seller has posted the item for sale again however, I was charged for the item and they refuse to refund my purchase or make any contact with me
Hello, I sell and sometimes buy shoes and clothes from the website Poshmark through the app that I have on my phoneI have done this for about yearsI think I am a quick shipper and as required by Poshmark try to be as detailed as poison with the items that I sell so the buyer will not be disappointed or unpleasantly surprised upon delivery of their purchaseI made a sale of a pair of gladiator sandals that were preowned and appeared to never have been worn when I purchased them myself on PoshmarkThey were too small for me so I let my daughter wear them once then decided to sellA buyer purchased them on July 13, And wasn’t satisfiedShe complained about the exact things I disclosed in the description of the listingTypically when you disclose everything and the buyer isn’t happy Poshmark does not require you to accept that the item is returned to you because the seller still chose to buyThe seller files a complaint stating the didn’t fit and that they didn’t tie and t
This company has no customer serviceI tried contacting times via email (the only way to attempt contact) and got no responseThere is no phone number to contact anyone if you have an issue with a sale or purchaseThey are taking your money but don't take the time to respond to issues you haveTerrible business
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***
On September 20th I made a sale on Poshamrk for a bloodmilk mini nyx necklaceOrder Id *** This necklace RETAILS for $not even including tax and shippingI sold this necklace, on the 20th making $On September 23rd, the buyer opened a case against me claiming the necklace was not in the box she also stated that the sode was lose and opened, which was NOT the way I had shipped itIt was sealed sufficiently prior to my shippingTHEN on september 25th I received an email stating that the order was cancelled and not to ship the itemI ALREADY SHIPPED IT AND THE BUYER RECEIVED IT!!!! Poshmark stole my $because some buyer scammed meI am now without my earnings AND one of my favourite necklaces that I only sold because I needed the moneyI have attempted to contact poshmark in regards to this however they have failed to respond and have since, restricted my account
I recently sold a brand new sweater on this site and the item was damaged by the buyer, and the buyer was allowed a return and issued a refundPoshmark had the buyer send back the sweater, which is now damaged beyond repairThey were unwilling to accept the pictures I had proving that the item was undamaged and brand new when it was shipped, returned to me with massive holesThey responded to me when I reported the problem that if there were any issues with the return to open a case and they would resolve itI tried multiple times to open a case, but was blocked from opening oneAgain, I reached out to customer service explaining the situation with before and after pictures attached and was sent the exact same copy-and-pasted message telling me to “wait until you receive the item back and then open a case providing pictures.” The only auto-generated response I received accused me of sending out the sweater already damagedCustomer service has been entirely unresponsive for three
I sold a kate spade purse and pouch to a buyer on June 29, The day before the buyer had inquired about the item and I wrote to her that I had to check the pieces before I would sell themWell, I inspected them, and they were in perfect condition, so I agreed to the saleThe pieces are delivered and the buyer opens a case stating that the purse has a "scratch" or "thin cut" on itI told Poshmark that I had photographs of the item as I was packing it, that a postal worker helped me pack it (and complimented me on what a nice piece it was), and that I was sorry if the seller somehow accidentally cut the piece when opening it, but that it was not my faultThe buyer lies and says I sold her a different bag than the one in the photos, and I'm able to then show the TIME STAMPS on the bag being packed INSIDE THE POST OFFICE (and I alert Poshmark that I have a witness--the postal worker who helped me pack)I say the buyer either cut the bag or had a damaged bag and swapped them out
Several days ago Poshmark suspended my account as a result of suspicious activity reported by my bankMind you that Poshmark never reached out to me to inform me that they were suspending my account, I just went to accept an offer for an item and I wasn't able to, nor was I able to extend offers or buy anything Soooo, I had to send an email because Poshmark does not have a customer service number, at all. I have visited lemonaid stands that run with more efficiency and professionalism than this site!! I sent the email at 10pm Wednesday by 2pm the next day I still had not received a response, so over the next hours I sent five more emails expressing my concerns at the lack of responsiveness from the Poshmark team, as well as confirming that none of the transactions on my account were eroneous or fraudulentFinally at 11pm on Thursday I get an email from poshmark indicating my account was suspended pending confirmation from ME that none of the tra
Put a a bracelet up for sale with detailed pictures and description it was sent to the buyer in the same condition as shown in the pictures now password is not releasing my funds the bracelet was sold for they have not returned my bracelet and the buyer is sending me a broken picture of the bracelet in saying that this is my product
Terrible customer service and seller: I bought a jacket that was advertised as genuine leather (by seller kschmit1)One week after receiving it, I realized it was polyurethane and sent a picture of the tag to the seller and poshmarkThey both reported that it was past the three day "sale close" period and would not return/refundFraud
Item I purchased was misrepresented in the listing and POSHMARK customer service
requesting MULTIPLE PICTURES of the problem before they will even "decide" if I can return them for even a credit
This AFTER I have already provided this to them
BEWARE!!!!!!!
The NEGATIVE reviews with the Revdex.com ARE FOR A REASON
ONCE THEY HAVE YOUR MONEY THEY DO NOT MAKE IT EASY TO GET RESOLUTION IF THERE IS A PROBLEM!!!!!!!!!!!!
My account was suddenly restricted from selling and buying out of nowhere, without a single warningWhen I asked why, I was advised I had another account which violated rules and had been suspended, despite not having any other accountsMy suspicion is someone who I am sharing internet has done something but I have zero connection to them and I have been nothing but perfect poshmark user for more than years and NEVER GOT A SINGLE WARNINGI want my account backPoshmark is full of scammers commenting under every listing to be contacted offsite and none of them are suspended but mine was suspended out of nowhere
I placed a bid on *** on 08/14/for the Christian Dior Atelier Joggers in the amount of $which was acceptedThey were advertised as brand new and authenticI received the item on Saturday, August 25, To verify they were authentic on my own I took them to the Dior Store in New York City on Sunday, August 26, which the address is Greene St, New York, NY The fashion specialist Andrew Rivera verified that the Christian Dior Atelier Joggers indeed were a cheap knock off and compared it with the authentic jogger jacket which goes to the pants which I had purchased from ***Per poshmark's policy they advertise they give full refund for items not authenticOn Sunday, August 26, I reported this to poshmark via emailThey wrote back they authenticated the item with a 3rd party and told me I could rest assure the joggers were indeed authentic stating the Dior Store specialist has limited knowledge of their own product which they s
I had two sales pending, at which time I had a zero balance with PoshmarkMy pending balance included both items that were en route to their buyersOnce one of them was received, my funds were released and showed so in "Redeemable" fundsHowever, when the second item was received by buyer and I got an email stating my funds from this transaction were released, my balance did not reflect thisI sent Poshmark an email explaining the issue with the order numbers and amountsI received an email back within a few hours stating that they have confirmed the release of the fundsBut the funds were NOT released and inaccessible by meThe money disappeared! I have since them sent them a screenshot and more details in three additional emails, waiting a minimum of hours on business days between each emailI never got a responseLong story short, Poshmark took my money and is now ignoring my attempts to contact them and resolve this issueI am a "Suggested User" and have been with Posh
Revdex.com:
After submitting my complaint with the
Revdex.com, Poshmark finally agreed to to release my funds from this particular transactionI am glad to finally receive a fair resolution, but upset that I had to fight to get what was owed to mePoshmark has terrible customer service and should really try to do better for their sellersBecause of this terrible experience (and a few others on POSH), I have closed my account with poshmark!! Its ridiculous that I have to submit a complaint just so I can tell my side of the story....Its quite obvious that Poshmark doesn't care unless you publicly call them out!! They were willing to keep MY money until I submitted this claim!! Stick with EBAY!!!
Complaint:***I am rejecting this response because: I rather have my item returned then to get compensatedThe buyer got a refund and got to keep the item. Sincerely,*** ***
I had a girl sell me a broken watch claiming it was working, I also purchased a handbag from her in a bundle but my only problem was with the watchI followed the return procedure as they requested I returned both items .and the tracking # said "delivery status not updated" right after the package was out for delivery, then noticed I didn't receive my refund and the seller Had blocked my ability to contact her about the purchase and then noticed that on the same day it was "out for delivery" she relisted both items for sale on her pageI have contacted the support email (the only contact us platform they have) multiple times with proof that she had scammed me and they will not respond, the seller got to keep my $*** plus she sold the broken watch to someone else
Our records show that the seller was in touch with a member of our Operations team who voided the checks and added the balance back to the user's accountThey successfully redeemed their earnings on February 1st, 2018.
Due to this, we consider the case resolved
I made a clothing purchase of pairs of jeans on PoshmarkReceived my purchase in the mailThe seller was dishonest and had told me one pair of jeans was "worn once", yet they had been heavily wornThe 2nd pair of jeans didn't fit and they were also very ugly in person as opposed to what they looked like on PoshmarkI notified Poshmark customer service that I wanted to return both pairs of jeans for a refund as I was completely dissatisfied with my purchaseCustomer service denied my request as if it was my fault about the jeans and completed the sale, the seller got their money and I got burnedI sent another email to customer service explaining my disappointment with the process over a week ago and never received any responseThey have a policy called "Posh Protect" that supposedly protects buyers from exactly what happened to meThey did not stand by their policy or even follow up with a response to my email as to what happenedI have been lied to, cheated out of money, bu