I made an account on Poshmark in the beginning of ***I began selling many of my items that I normally sell on *** and other sites of this nature, with easeI was doing a lot of sales and talking with a lot of people about my productsTo be completely honest I broke poshmarks policies and offered to make transactions outside of the appThis would save the 20% fee that Poshmark chargesWithin the month I was suspended from the appI was no longer able to comment, purchase, offer or sell on the appI understand that I was suspended and I would no longer be able to use the app in anyway that I had in the pastMy only concern was receiving the money for the products I already soldPoshmark's policy when it comes to selling items is payment after one of two things, Acceptance of the package from the buyer or hours after deliveryWhen you would sell an item the money will go into a pending area that posh Mark would hold until the order was completedWhen I was banned
I purchased an item which poshmark advertised "WOMEN DRESS MINI"not child's and I received a child's large which I compared to the brand's size chart as being a child's large (the label saysL/G =large girl's) NOT a women's largeThey refuse to let me return it and issue me a refund
I WOULD NEVER EVER EVER buy from this siteI bought a pair of shoes that said "in great condition" and when I recieved them there was ACTUALLY a hole on the inside in the soleThe seller only posted a picture of the bottom on the outsideWhen I reported this poshmark did nothing and said that the seller described the product correctlySo just so you all know, to them a shoe with holes on the inside are "in great condition" This company is horrible and could care less to properly serve their customersDO NOT USE POSHMARK!!!!
Initial Business Response /* (1000, 5, 2015/05/06) */
The user's redemption was withheld because the user were unable to provide proof of authenticity for the items they were sellingHowever, on April 23rd we approved their direct depositThe user's account will remain restricted as
selling replicas are strictly prohibited on our platform and they have not provided pictures proving that the items were authentic
The redemption was then deposited into the user's bank accountTherefore we consider this case resolved
Initial Consumer Rebuttal /* (3000, 7, 2015/05/09) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I was not selling replicas nor do they have any proof that I wasJust because another member "claims" I was does not mean it is trueMost of the members on the site are young kidsI'm not sure what makes them the authority on authenticatingI find it very insulting that I would be accused of thatEspecially for a bracelet that cost $10! It's ridiculous! I also DID send the pictures requested and have never heard back
Final Business Response /* (4000, 9, 2015/05/26) */
The redemption has been deposited into the user's bank accountTherefore we consider this case resolved
Final Consumer Response /* (4200, 11, 2015/05/27) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I want my account reopenedFor you to accuse me of selling items that aren't authentic without any proof is slander in my opinionI'm not sure what makes a young girl an expert on whether a $bracelet is authenticIt's actually ridiculous! Also...the way you held my money for so long for no reason is illegal
My first Poshmark purchase...my last Live in Hawaii...invited to a ski week at *** ** ***...don't have the cold weather stuff...so saw a usually very expensive *** ski jacket on their site Bought it on a Friday...by Tuesday still no acknowledgement...placed a complaint...seller has ten days to ship...the ad listed the jacket available in ALL SIZES but I wanted to confirm they had an XL *** size 5...no response...when no one had responded in ten days, I cancelled the order and they refunded to my credit card...but I lost ten days and went to a local sporting goods store and bought what I needed...not the quality of *** but at least I had what I needed from a responsive store and not this terrible site...cancelled my account and stopped their stupid emails...and I'm off to the slopes
Complaint: ***I am rejecting this response because:
I have provided pictures of before the item was sent and how used and damaged I received it back but Poshmark is refusing to do anything and help with completely damaged and worn NO LONGER white shoes which have no value anymoreI have no money or shoesPoshmark scammed me.Sincerely,*** ***
Ok so a girl scammed me into trading her outfit for my outfit , but she never sent her end of trade, lied to Poshmark and said it wasn't as described and had several holes and stainswhen in fact IT DID NOT! She claimed to have had mailed it back to me but never did and now she had posted for sale while under federal investigation! Poshmark allegedly told her to KEEP my items ! I was sending several emails on how much I wanted it back ! I am by no means rich , and having kids adds even more financial stress ! Then I have Poshmark GIVING away my belongings! They refuse to get involved b/c they don't condone trades but yet they got involved enough to say keep her outfit! She is being investigated by the federal post master general police or what ever he is called! Posh aided her in this mail fraud! How can that be legal!
I purchase an item on April 6thThe item was shipped back to the sellerPoshmarks system “think” that the tracking number shows delivered to my home when in fact the item was delivered back to the sellerPoshmark has taken my money and released it to the seller, when I did not receive the itemSo now I want a refund of my money since I never received the item that I purchased
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***
Twice, I have had far less than stellar experiences as a seller on PoshmarkWhen an item I sold was lost in transit by *** for nearly a month, they offered no help when it came to communicating with the buyerWhen the item eventually arrived after I took it upon myself to file a claim with ***, the buyer used the product, decided they didn’t like it and filed a claim with PoshmarkI immediately rebutted the complaint, stating that the product was sent in new, sealed condition and if they approved the return, the item would be useless to me and I would be out the funds that it was sold forPoshmark approved the return and I must say that I was falsly leftneith a bit of hope when the email stated that Poshmark would make the transaction right if the item arrived in a different condition than how it was sent from the sellerWhen the item arrived damaged, used, packaging destroyed and missing parts, I immediately filed a claim with photos for proofIt took nearly two weeks to hear back from Poshmark, all after about emails I had sent to check the status of my claimI was then told that Poshmark would offer no help to me as the seller to make me wholePoshmark will no longer make 20% off of my salesDon’t bother selling on this site, it’s not worth the headache from scams
I am selling authentic luxury branded bags on PoshmarkA few weeks ago I have sold a bag to a customer in new with tags condition, original Coach branded, with the tags attached to the bagDue to Poshmark's policy, they normally do not accept return from the customers, unless there is something wrong with the itemLater I got an email saying that the customer returned the item with the reason "Tags are not attached to the bag"I said that is not possible, I sent the bag with tags attached to itProbably buyer is lyingThen they told me that, I don't need to worry, because I will have days to check the bag when I receive it from the buyer, and they will act accordinglyFew days later even before I receive the bag, I got an email from Poshmark saying that they refunded customer's money, nobody asked anything from meThen I received the return item, and I realized that the buyer stole the shoulder strap of the bag, and cut the tag of the bag, returned it to meThe bag cannot be
Our records show that the check requests were re-processed on February 5, Check requests take 1-weeks for deliveryTherefore, we ask that the seller wait 1-weeks to receive their checks
Due to this, we consider the case resolved
AWFUL! Buyers can purchase high end items Wear them for a week Damage them then open a file saying that are "damaged" They are sent back and you are out hundreds of dollars Don't TRUST!
I just started using *** and became very uncomfortable with a platform that did not allow phone contact nor would not respond to emailsI sold several items and (to a total of 110.00)I tried to withdraw it and they told me that I gave them to wrong bank account numberI then went to with a check which was after their expense was just under It had disappeared and was down to I wrote them about it and never heard back
Our records show that the package for this order was scanned into ***' system on *** *** can experience delays, so we do ask for a waiting period of weeks from the time the package is scanned in to ***' system for it to be deliveredOur records confirm that tracking began updating
again on *** and the package was delivered to the buyer on *** The funds have been released to the seller.
Due to this, we consider the case resolved
Bought an item and paid for itTransaction was complete and finalizedReceived confirmation email from poshmarkhours later, seller decided to not honor the sale because they said the brother had an emotional connection and previously was fine selling but changed mind after it soldThis wasn't a family heirloom, this was a gaming console that's easily replaceableSeller also admitted it hasn't been used for yearsPoshmark at this pint not only had withdrawn my money from my account, but also shared my full contact information with the sellerNow not only am I out the money for 3-days, some unknown, unverified person knows my name and where I live
I sold a *** Blazer through the Poshmark app, describing the item exactly as it wasA *** *** Era, Midnight *** Blazer, etcShortly after sending it out, I received an email from Poshmark stating the customer has issued a complaint and that they had opened a caseAll I was given was that the product did not match the description, and if I had any further info to provide, I canI responded stating the description is exactly what the product was, and if they would tell me what was wrongI can explain furtherI received no response from Poshmark, the case went in favor of the buyer and my blazer was sent back to meSince Poshmark wouldn't respond, I messaged the customer who had originally purchased the blazer, asking them what the issue wasThey stated the blazer was not *** *** EraClearly the customer who purchased the blazer and Poshmark have no idea what they're talking about*** *** doesn't design for *** anymore, any hasn't since ***My blazer was purchased du
I have sold three pairs of boots recently through PoshmarkI have requested the funds to be deposited into my accountsOne to my checking account and two into my savings accountTwo of the transactions stated that the deposit has been completed and the other one is still pendingTwo of the withdrawals have been well over days, but Poshmark keeps emailing me to tell me to wait "days" for the depositEvery time I email Poshmark to ask about it or see if there is an error in the account/routing number they keep telling me to go back and check if there is an error (no option in account tab) or wait the the "days"Today I received another email from "***" with this response: "Thanks for your email and we apologize for any inconvenienceUnfortunately, because your deposit is already processing (it is all done via software), we are no longer able to edit or cancel your requestIf your account information is invalid, you should be receiving an automated email within business
I made an account on Poshmark in the beginning of ***I began selling many of my items that I normally sell on *** and other sites of this nature, with easeI was doing a lot of sales and talking with a lot of people about my productsTo be completely honest I broke poshmarks policies and offered to make transactions outside of the appThis would save the 20% fee that Poshmark chargesWithin the month I was suspended from the appI was no longer able to comment, purchase, offer or sell on the appI understand that I was suspended and I would no longer be able to use the app in anyway that I had in the pastMy only concern was receiving the money for the products I already soldPoshmark's policy when it comes to selling items is payment after one of two things, Acceptance of the package from the buyer or hours after deliveryWhen you would sell an item the money will go into a pending area that posh Mark would hold until the order was completedWhen I was banned
I purchased an item which poshmark advertised "WOMEN DRESS MINI"not child's and I received a child's large which I compared to the brand's size chart as being a child's large (the label saysL/G =large girl's) NOT a women's largeThey refuse to let me return it and issue me a refund
I WOULD NEVER EVER EVER buy from this siteI bought a pair of shoes that said "in great condition" and when I recieved them there was ACTUALLY a hole on the inside in the soleThe seller only posted a picture of the bottom on the outsideWhen I reported this poshmark did nothing and said that the seller described the product correctlySo just so you all know, to them a shoe with holes on the inside are "in great condition" This company is horrible and could care less to properly serve their customersDO NOT USE POSHMARK!!!!
Initial Business Response /* (1000, 5, 2015/05/06) */
The user's redemption was withheld because the user were unable to provide proof of authenticity for the items they were sellingHowever, on April 23rd we approved their direct depositThe user's account will remain restricted as
selling replicas are strictly prohibited on our platform and they have not provided pictures proving that the items were authentic
The redemption was then deposited into the user's bank accountTherefore we consider this case resolved
Initial Consumer Rebuttal /* (3000, 7, 2015/05/09) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I was not selling replicas nor do they have any proof that I wasJust because another member "claims" I was does not mean it is trueMost of the members on the site are young kidsI'm not sure what makes them the authority on authenticatingI find it very insulting that I would be accused of thatEspecially for a bracelet that cost $10! It's ridiculous! I also DID send the pictures requested and have never heard back
Final Business Response /* (4000, 9, 2015/05/26) */
The redemption has been deposited into the user's bank accountTherefore we consider this case resolved
Final Consumer Response /* (4200, 11, 2015/05/27) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I want my account reopenedFor you to accuse me of selling items that aren't authentic without any proof is slander in my opinionI'm not sure what makes a young girl an expert on whether a $bracelet is authenticIt's actually ridiculous! Also...the way you held my money for so long for no reason is illegal
My first Poshmark purchase...my last Live in Hawaii...invited to a ski week at *** ** ***...don't have the cold weather stuff...so saw a usually very expensive *** ski jacket on their site Bought it on a Friday...by Tuesday still no acknowledgement...placed a complaint...seller has ten days to ship...the ad listed the jacket available in ALL SIZES but I wanted to confirm they had an XL *** size 5...no response...when no one had responded in ten days, I cancelled the order and they refunded to my credit card...but I lost ten days and went to a local sporting goods store and bought what I needed...not the quality of *** but at least I had what I needed from a responsive store and not this terrible site...cancelled my account and stopped their stupid emails...and I'm off to the slopes
Complaint: ***I am rejecting this response because:
I have provided pictures of before the item was sent and how used and damaged I received it back but Poshmark is refusing to do anything and help with completely damaged and worn NO LONGER white shoes which have no value anymoreI have no money or shoesPoshmark scammed me.Sincerely,*** ***
Ok so a girl scammed me into trading her outfit for my outfit , but she never sent her end of trade, lied to Poshmark and said it wasn't as described and had several holes and stainswhen in fact IT DID NOT! She claimed to have had mailed it back to me but never did and now she had posted for sale while under federal investigation! Poshmark allegedly told her to KEEP my items ! I was sending several emails on how much I wanted it back ! I am by no means rich , and having kids adds even more financial stress ! Then I have Poshmark GIVING away my belongings! They refuse to get involved b/c they don't condone trades but yet they got involved enough to say keep her outfit! She is being investigated by the federal post master general police or what ever he is called! Posh aided her in this mail fraud! How can that be legal!
I purchase an item on April 6thThe item was shipped back to the sellerPoshmarks system “think” that the tracking number shows delivered to my home when in fact the item was delivered back to the sellerPoshmark has taken my money and released it to the seller, when I did not receive the itemSo now I want a refund of my money since I never received the item that I purchased
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***
Twice, I have had far less than stellar experiences as a seller on PoshmarkWhen an item I sold was lost in transit by *** for nearly a month, they offered no help when it came to communicating with the buyerWhen the item eventually arrived after I took it upon myself to file a claim with ***, the buyer used the product, decided they didn’t like it and filed a claim with PoshmarkI immediately rebutted the complaint, stating that the product was sent in new, sealed condition and if they approved the return, the item would be useless to me and I would be out the funds that it was sold forPoshmark approved the return and I must say that I was falsly leftneith a bit of hope when the email stated that Poshmark would make the transaction right if the item arrived in a different condition than how it was sent from the sellerWhen the item arrived damaged, used, packaging destroyed and missing parts, I immediately filed a claim with photos for proofIt took nearly two weeks to hear back from Poshmark, all after about emails I had sent to check the status of my claimI was then told that Poshmark would offer no help to me as the seller to make me wholePoshmark will no longer make 20% off of my salesDon’t bother selling on this site, it’s not worth the headache from scams
I am selling authentic luxury branded bags on PoshmarkA few weeks ago I have sold a bag to a customer in new with tags condition, original Coach branded, with the tags attached to the bagDue to Poshmark's policy, they normally do not accept return from the customers, unless there is something wrong with the itemLater I got an email saying that the customer returned the item with the reason "Tags are not attached to the bag"I said that is not possible, I sent the bag with tags attached to itProbably buyer is lyingThen they told me that, I don't need to worry, because I will have days to check the bag when I receive it from the buyer, and they will act accordinglyFew days later even before I receive the bag, I got an email from Poshmark saying that they refunded customer's money, nobody asked anything from meThen I received the return item, and I realized that the buyer stole the shoulder strap of the bag, and cut the tag of the bag, returned it to meThe bag cannot be
Our records show that the check requests were re-processed on February 5, Check requests take 1-weeks for deliveryTherefore, we ask that the seller wait 1-weeks to receive their checks
Due to this, we consider the case resolved
AWFUL! Buyers can purchase high end items Wear them for a week Damage them then open a file saying that are "damaged" They are sent back and you are out hundreds of dollars Don't TRUST!
I just started using *** and became very uncomfortable with a platform that did not allow phone contact nor would not respond to emailsI sold several items and (to a total of 110.00)I tried to withdraw it and they told me that I gave them to wrong bank account numberI then went to with a check which was after their expense was just under It had disappeared and was down to I wrote them about it and never heard back
Final Consumer Response /* (2000, 5, 2015/06/19) */
The company refunded my money and gave me a CreditCase tel:XXXXXXXX
Terrible customer serviceExtremely unhelpful, unresponsive, and there is not even a phone number to call! Will not be using this service again
Our records show that the package for this order was scanned into ***' system on *** *** can experience delays, so we do ask for a waiting period of weeks from the time the package is scanned in to ***' system for it to be deliveredOur records confirm that tracking began updating
again on *** and the package was delivered to the buyer on *** The funds have been released to the seller.
Due to this, we consider the case resolved
Bought an item and paid for itTransaction was complete and finalizedReceived confirmation email from poshmarkhours later, seller decided to not honor the sale because they said the brother had an emotional connection and previously was fine selling but changed mind after it soldThis wasn't a family heirloom, this was a gaming console that's easily replaceableSeller also admitted it hasn't been used for yearsPoshmark at this pint not only had withdrawn my money from my account, but also shared my full contact information with the sellerNow not only am I out the money for 3-days, some unknown, unverified person knows my name and where I live
I sold a *** Blazer through the Poshmark app, describing the item exactly as it wasA *** *** Era, Midnight *** Blazer, etcShortly after sending it out, I received an email from Poshmark stating the customer has issued a complaint and that they had opened a caseAll I was given was that the product did not match the description, and if I had any further info to provide, I canI responded stating the description is exactly what the product was, and if they would tell me what was wrongI can explain furtherI received no response from Poshmark, the case went in favor of the buyer and my blazer was sent back to meSince Poshmark wouldn't respond, I messaged the customer who had originally purchased the blazer, asking them what the issue wasThey stated the blazer was not *** *** EraClearly the customer who purchased the blazer and Poshmark have no idea what they're talking about*** *** doesn't design for *** anymore, any hasn't since ***My blazer was purchased du
I have sold three pairs of boots recently through PoshmarkI have requested the funds to be deposited into my accountsOne to my checking account and two into my savings accountTwo of the transactions stated that the deposit has been completed and the other one is still pendingTwo of the withdrawals have been well over days, but Poshmark keeps emailing me to tell me to wait "days" for the depositEvery time I email Poshmark to ask about it or see if there is an error in the account/routing number they keep telling me to go back and check if there is an error (no option in account tab) or wait the the "days"Today I received another email from "***" with this response: "Thanks for your email and we apologize for any inconvenienceUnfortunately, because your deposit is already processing (it is all done via software), we are no longer able to edit or cancel your requestIf your account information is invalid, you should be receiving an automated email within business