My daughter ordered a prom dress from Poshmark on March 18, ***We waited over the days that Poshmark gives the seller to ship the itemSince the item was not shipped as agreed we cancelled the orderi was given a full refund by PoshmarkThe seller shipped the item on April even though we had cancelled the order and it was delivered to my homeAn underage minor signed for the packageI in no way authorized this shipment nor did I agree to pay for the item againOn May 3rd Poshmark charged my credit card for the full amount of the dressWhen I cancelled the order and Poshmark issued me a refund the contract between myself and Poshmark was brokenI want a full refund
I purchased what I thought were genuine rayban wayfarer sunglasses from the poshmark app on Oct22, Shortly after my purchase, I noticed a comment from another buyer claiming the glasses [redacted] received were fakeI also noticed that the same pictures advertising the glasses had been used on multiple accountsI immediately sent an email on Monday, October to cancel my orderI received an email that stated I should have a response in hoursI had no response so I email again on WednesdayIt is now Thursday 10/and I have emailed customer service, public relations, reached out on facebook and instagram and have yet to receive a responseI have already been charged for glasses that I have not received (they state they don't release the payment until you accept the package with no complaints on their website)While reaching out on social media, I noticed others commenting saying that they had not had a response for weeks over similar issues
I ordered a shirt May 2n'dToday is May 9th and the item has never shipped by their recordsTheir policy is if the item doesn't ship in days they will issue a refundI've emailed them and asked for information regarding the delay in shipment and they tell me I can request a refund which ive done but the business is non responsive
I ordered a coat for my toddler days ago and still it has not been sent to me and poshmark refuses to give me a refund until days pass which is on Oct Yet there app says I cannot cancel until Oct 25! Which is days! Seller is inresponsive and poshmark already took the money out of my bank and I still do t have my item! I had to purchase a coat for my toddler on [redacted] with day shipping because poshmark never sent me my itemI want a refund and no longer want the coat that was not even sent to me anyways! I have no item and no money! Give me a refund!
I sold an item on this site and they have not released my funds more than month after it was delivered contrary t their own policy! They are not responding to my emails
AVOID. Poshmark supports racism, threats, and bullying! They have absolutely horrible customer service. They respond with the same canned responses, no matter the situation. These messages take two seconds to send, yet they take over 24 hours to respond every time. I recently had a user (who was disgruntled about who knows what), make 15+ harassing comments on my listings- this was before I could block them! They made racist insults, personal attacks on my appearance, and spread lies about me scamming them. It was clear that this account was made for the sole purpose of harassing me; their account name included MY username! Yet when I contacted Poshmark about this, they refused to remove the comments and claimed that they had "taken the appropriate actions," yet the account was still active! I have been diagnosed with depression in the past, and things like this affect me deeply-- heck, anyone would feel threatened and insulted! I am back on medications because of this horrible experience, mostly because Poshmark failed to take any action, which to me says that they condone racist remarks, threats, and straight-up bullying. I made a sale today, but I am cancelling the order and deleting my account immediately. I refuse to let this joke of a "business" profit from me again- and you can be sure that they will lose business because of me as well!
I purchased a dress on Poshmark.com, and the item was not as describedThe website offers used clothing and describes the conditionThe dress I purchased was altered (hemmed shorter than original), had tears and had stainsNone of this was described in the description, and the picture used to advertise the dress was a stock photo from the original merchant, and not the actual dress being soldThe description explicity stated "not altered"I tried to contact Poshmark.com on several different occasions and they did not respond to phone calls or emailsThe refund policy on the website states that items are eligible for refund if a claim is submitted within days of receipt of purchaseAlso, items are eligible for refund if: (i) seller has not described the listed product truthfully, or (ii) product is damaged and not advertisedI believe I was misled, and the seller falsely advertised the product I purchased
[redacted] 25, [redacted] I purchased a black [redacted] bagAn order number along with a confirmation of delivery was emailed but I never received my deliveryI emailed customer service and they stated that there is no record of delivery for my item and if I did not receive [redacted] bag by the 03-08- [redacted] to email them backSecondly I attempted to call them and there us never a customer service representative to speak withThe automated voice messages prompts customers to send emails only
I was never paid by Poshmark after selling a pair of kids Uggs on their App. Poshmark took their percentage of my sale immediately. I couldn’t get paid because my email address in entered incorrectly and a verification code is sent via email for extra verification. There is no way for sellers to update that information on our own so I had to reach out to Poshmark via email because they do not have a ttelephone number. I sent the email on Tues Dec 12th, got a response the next day being told to send my username, a copy of my ID, and the correct email address. After that I got no response, no email update on my account, and since then I’ve sent 4 more more emails about the matter. I also sold another item that I posted prior to the incident and of course Poshmark took their percentage and my sale remains uncollected. But what’s even worse is the buyer now has to wait because I’m not sending the the product without being to get paid for it, but Poshmark now has the buyers money. And it wa
Hi, I am filing a complaint because I have been emailing Poshmark asking kindly for a refund because the item did not come in the mail as described online and there was undisclosed damage to the productThe product is a face moisturizer and when I opened the bottle it was half used, watery, smelled weird, and is clearly spoiledWhich makes the product not usable Under Poshmarks Refund policy I've followed all guidelines ( [redacted] )I put a problem with the order on my account and emailed customer service within three days of receiving the item to ask for a refundThey already released the payment to the seller before the three days were upSince then I have been met with excuse after excuse and none of them were clearly stated before I made my purchaseOne being that nowhere when you are buying a skin care item on Poshmark's website does it say that buying skin care items are strictly prohibitedSo as a first time buyer, I did not know this therefo
I purchased a pair of shoes listed as size USwhen they arrived the size marked on the shoe was EUthey're claiming that's the same thing based on their conversion chart but there's dozens out there that negate that claim; some even have as equivalent to size bottom line is I know from my experience that fits smaller than 7.5, I would never have taken the risk and wasted time purchasing these shoes if they'd been listed as sonow the company is refusing to honor their own return policy which states that if an item is "not as described" the buyer has three days to make a claim which I did doregardless of what any conversion chart says the boots I purchased are size 37.5, they were not described as such
I recently purchased a pair of [redacted] shoes from a seller on PoshmarkThe shoes were advertised as being size 8.5, and I paid $ [redacted] for the shoes which included shippingThe shoes were delivered and I received several emails from Poshmark showing tracking that the box had been delivered and I needed to approve the delivery in order for the payment to be releasedI was out of town, but checked the tracking and saw that they had been delivered, and confirmedOnce I returned, which was more than days after ordering (so the funds would have been released regardless), I discovered that the shoes were in fact size women's This was my first purchase through Poshmark, and is quite a large sum of money that I was saving to spend on new shoesI double-checked the listing, which confirmed the seller had falsely advertised the shoes as size women's Disappointed, I reached out to Poshmark customer servicePoshmark does not provide any customer service over the phone,
Buyer purchased a pair of boots from me, they were as described, buyer was able to return them, but when they were returned, they were damaged, Poshmark approved the return
Buyer purchased a pair of boots from me, they were as described, buyer was able to return them, but when they were returned, they were damaged, Poshmark approved the return
My closet was restricted and all I'm asking is that the funds I earned be transferred my closet name is [redacted] I put in a request on march 22nd and I have yet to hear anything from anyone someone please contact me
I'm a seller on posh I sold a handbag that works *** this buyer that was constantly bothering me finally got me to accept her offer then at the end tried to cancel when that failed she took pictures of the purse saying its damaged when I have the pics on the site and gave her even more then she expected it was a *** handbag for her low ball offer I told her in public there was not going to include a bag or box from *** she agreed well poshmark refuses to give me the proof I need they just explained bag was not described pics were summited by buyerThere be unfair this woman seemed desturbed based on the convo she had with me on poshLook into it please this buyer was a scammer and a weirdo thank you
This is a website where I buy and sell goodsThere have been a couple of occasions where I have sold things to people who then decide to complain that there are issues with an item that we’re not there in order to return the item to meI will receive my item in return in worse condition than I sent it, in one case, completely brokenThey have no system to weed out people who abuse the system and always side with the buyer, no matter what the circumstancesIssues with people stealing or destroying items happens all the time and the protection services that are promised by the website are non-existentMy last shipment was a pair of sunglasses that had been packaged perfectly, the buyer decided they did not like them, popped the lens out, and are now returned to meI have no item now to sell and I have no compensation for the broken itemThe photos clearly show the bubble wrap still in the package and the photos from before I shipped them show a perfect pair of sunglasses
Awful, awful appWhy? For a few specific, yet glaring reasons:
1)They allow users to scam other users on their site, even if they have been reportedI was personally scammed by a user, claiming to sell a certain product, that actually turned out to be a Chinese knockoffPoshmark claims they are against copyright infringement, and yet they allow this person to keep selling this knockoff productShe also has many, MANY other knockoffs2)Unless you live in a big city like LA or NYC, you’re not gonna make much moneyYou’re just notI’ve been Poshing since and I make less than someone I know from ***, NYwho’s been Poshing for less than a yearMaddening3)The commissionMan oh man, the commissionThis alone almost makes Poshmark not worth itThey take a whopping 20% commission from sales of $15+, and a flat fee of $from sales under $They take your hard earned money so their CEO can keep living a cushy lifeThere you have it, folks! The truth about Poshmark
Items listed on Poshmark ***were all canceled after account was suspended due to violation of policy in which was not valid or no warning was givenPosh first put account on day notice for items marked as fake but were not items delete and token off but account was active on probabtionOn 10/account was deleted after items were shipped to each customer and funds pendingItems have all been shipped and funds were returned to customerNow I’m out +dollars and all the customers are to receive there items stillI ask that posh refund me for these items they marked as fake which are due to be received of not alreadyI have receipts and boxes for items in which I was never ever told to show/prove items just were taking off AFTER SOLD and SHIPPEDI ask please allow the processing of these items and to return the funds to my account
Overall I have had a pleasant buying/selling experience on PoshmarkAs with any buying/selling app, look out for misrepresented items, etc.--not everyone online operates with the same level of integrityCheck seller feedback scores for an idea of their trustworthinessPosh support has generally been helpful in the relatively rare event of an issue arising, and the user always has recourse to Paypal protection--provided you pay with PPPosh's cut is 20%, more than some other apps, so I'll dock a star for thatThe standard shipping rate of $works in your favor for heavier items, and against you for cheap/lightweight ones, so I'll call that a washBoutique items can often be gotten cheaper elsewhere onlinesavvy shoppers will know thisBut as for gently used items, a favorite place to shop and sell
My daughter ordered a prom dress from Poshmark on March 18, ***We waited over the days that Poshmark gives the seller to ship the itemSince the item was not shipped as agreed we cancelled the orderi was given a full refund by PoshmarkThe seller shipped the item on April even though we had cancelled the order and it was delivered to my homeAn underage minor signed for the packageI in no way authorized this shipment nor did I agree to pay for the item againOn May 3rd Poshmark charged my credit card for the full amount of the dressWhen I cancelled the order and Poshmark issued me a refund the contract between myself and Poshmark was brokenI want a full refund
I purchased what I thought were genuine rayban wayfarer sunglasses from the poshmark app on Oct22, Shortly after my purchase, I noticed a comment from another buyer claiming the glasses [redacted] received were fakeI also noticed that the same pictures advertising the glasses had been used on multiple accountsI immediately sent an email on Monday, October to cancel my orderI received an email that stated I should have a response in hoursI had no response so I email again on WednesdayIt is now Thursday 10/and I have emailed customer service, public relations, reached out on facebook and instagram and have yet to receive a responseI have already been charged for glasses that I have not received (they state they don't release the payment until you accept the package with no complaints on their website)While reaching out on social media, I noticed others commenting saying that they had not had a response for weeks over similar issues
I ordered a shirt May 2n'dToday is May 9th and the item has never shipped by their recordsTheir policy is if the item doesn't ship in days they will issue a refundI've emailed them and asked for information regarding the delay in shipment and they tell me I can request a refund which ive done but the business is non responsive
I ordered a coat for my toddler days ago and still it has not been sent to me and poshmark refuses to give me a refund until days pass which is on Oct Yet there app says I cannot cancel until Oct 25! Which is days! Seller is inresponsive and poshmark already took the money out of my bank and I still do t have my item! I had to purchase a coat for my toddler on [redacted] with day shipping because poshmark never sent me my itemI want a refund and no longer want the coat that was not even sent to me anyways! I have no item and no money! Give me a refund!
I sold an item on this site and they have not released my funds more than month after it was delivered contrary t their own policy! They are not responding to my emails
AVOID. Poshmark supports racism, threats, and bullying! They have absolutely horrible customer service. They respond with the same canned responses, no matter the situation. These messages take two seconds to send, yet they take over 24 hours to respond every time. I recently had a user (who was disgruntled about who knows what), make 15+ harassing comments on my listings- this was before I could block them! They made racist insults, personal attacks on my appearance, and spread lies about me scamming them. It was clear that this account was made for the sole purpose of harassing me; their account name included MY username! Yet when I contacted Poshmark about this, they refused to remove the comments and claimed that they had "taken the appropriate actions," yet the account was still active! I have been diagnosed with depression in the past, and things like this affect me deeply-- heck, anyone would feel threatened and insulted! I am back on medications because of this horrible experience, mostly because Poshmark failed to take any action, which to me says that they condone racist remarks, threats, and straight-up bullying. I made a sale today, but I am cancelling the order and deleting my account immediately. I refuse to let this joke of a "business" profit from me again- and you can be sure that they will lose business because of me as well!
I purchased a dress on Poshmark.com, and the item was not as describedThe website offers used clothing and describes the conditionThe dress I purchased was altered (hemmed shorter than original), had tears and had stainsNone of this was described in the description, and the picture used to advertise the dress was a stock photo from the original merchant, and not the actual dress being soldThe description explicity stated "not altered"I tried to contact Poshmark.com on several different occasions and they did not respond to phone calls or emailsThe refund policy on the website states that items are eligible for refund if a claim is submitted within days of receipt of purchaseAlso, items are eligible for refund if: (i) seller has not described the listed product truthfully, or (ii) product is damaged and not advertisedI believe I was misled, and the seller falsely advertised the product I purchased
[redacted] 25, [redacted] I purchased a black [redacted] bagAn order number along with a confirmation of delivery was emailed but I never received my deliveryI emailed customer service and they stated that there is no record of delivery for my item and if I did not receive [redacted] bag by the 03-08- [redacted] to email them backSecondly I attempted to call them and there us never a customer service representative to speak withThe automated voice messages prompts customers to send emails only
I was never paid by Poshmark after selling a pair of kids Uggs on their App. Poshmark took their percentage of my sale immediately. I couldn’t get paid because my email address in entered incorrectly and a verification code is sent via email for extra verification. There is no way for sellers to update that information on our own so I had to reach out to Poshmark via email because they do not have a ttelephone number. I sent the email on Tues Dec 12th, got a response the next day being told to send my username, a copy of my ID, and the correct email address. After that I got no response, no email update on my account, and since then I’ve sent 4 more more emails about the matter. I also sold another item that I posted prior to the incident and of course Poshmark took their percentage and my sale remains uncollected. But what’s even worse is the buyer now has to wait because I’m not sending the the product without being to get paid for it, but Poshmark now has the buyers money. And it wa
Hi, I am filing a complaint because I have been emailing Poshmark asking kindly for a refund because the item did not come in the mail as described online and there was undisclosed damage to the productThe product is a face moisturizer and when I opened the bottle it was half used, watery, smelled weird, and is clearly spoiledWhich makes the product not usable Under Poshmarks Refund policy I've followed all guidelines ( [redacted] )I put a problem with the order on my account and emailed customer service within three days of receiving the item to ask for a refundThey already released the payment to the seller before the three days were upSince then I have been met with excuse after excuse and none of them were clearly stated before I made my purchaseOne being that nowhere when you are buying a skin care item on Poshmark's website does it say that buying skin care items are strictly prohibitedSo as a first time buyer, I did not know this therefo
I purchased a pair of shoes listed as size USwhen they arrived the size marked on the shoe was EUthey're claiming that's the same thing based on their conversion chart but there's dozens out there that negate that claim; some even have as equivalent to size bottom line is I know from my experience that fits smaller than 7.5, I would never have taken the risk and wasted time purchasing these shoes if they'd been listed as sonow the company is refusing to honor their own return policy which states that if an item is "not as described" the buyer has three days to make a claim which I did doregardless of what any conversion chart says the boots I purchased are size 37.5, they were not described as such
I recently purchased a pair of [redacted] shoes from a seller on PoshmarkThe shoes were advertised as being size 8.5, and I paid $ [redacted] for the shoes which included shippingThe shoes were delivered and I received several emails from Poshmark showing tracking that the box had been delivered and I needed to approve the delivery in order for the payment to be releasedI was out of town, but checked the tracking and saw that they had been delivered, and confirmedOnce I returned, which was more than days after ordering (so the funds would have been released regardless), I discovered that the shoes were in fact size women's This was my first purchase through Poshmark, and is quite a large sum of money that I was saving to spend on new shoesI double-checked the listing, which confirmed the seller had falsely advertised the shoes as size women's Disappointed, I reached out to Poshmark customer servicePoshmark does not provide any customer service over the phone,
Buyer purchased a pair of boots from me, they were as described, buyer was able to return them, but when they were returned, they were damaged, Poshmark approved the return
Buyer purchased a pair of boots from me, they were as described, buyer was able to return them, but when they were returned, they were damaged, Poshmark approved the return
My closet was restricted and all I'm asking is that the funds I earned be transferred my closet name is [redacted] I put in a request on march 22nd and I have yet to hear anything from anyone someone please contact me
I'm a seller on posh I sold a handbag that works *** this buyer that was constantly bothering me finally got me to accept her offer then at the end tried to cancel when that failed she took pictures of the purse saying its damaged when I have the pics on the site and gave her even more then she expected it was a *** handbag for her low ball offer I told her in public there was not going to include a bag or box from *** she agreed well poshmark refuses to give me the proof I need they just explained bag was not described pics were summited by buyerThere be unfair this woman seemed desturbed based on the convo she had with me on poshLook into it please this buyer was a scammer and a weirdo thank you
This is a website where I buy and sell goodsThere have been a couple of occasions where I have sold things to people who then decide to complain that there are issues with an item that we’re not there in order to return the item to meI will receive my item in return in worse condition than I sent it, in one case, completely brokenThey have no system to weed out people who abuse the system and always side with the buyer, no matter what the circumstancesIssues with people stealing or destroying items happens all the time and the protection services that are promised by the website are non-existentMy last shipment was a pair of sunglasses that had been packaged perfectly, the buyer decided they did not like them, popped the lens out, and are now returned to meI have no item now to sell and I have no compensation for the broken itemThe photos clearly show the bubble wrap still in the package and the photos from before I shipped them show a perfect pair of sunglasses
Awful, awful appWhy? For a few specific, yet glaring reasons:
1)They allow users to scam other users on their site, even if they have been reportedI was personally scammed by a user, claiming to sell a certain product, that actually turned out to be a Chinese knockoffPoshmark claims they are against copyright infringement, and yet they allow this person to keep selling this knockoff productShe also has many, MANY other knockoffs2)Unless you live in a big city like LA or NYC, you’re not gonna make much moneyYou’re just notI’ve been Poshing since and I make less than someone I know from ***, NYwho’s been Poshing for less than a yearMaddening3)The commissionMan oh man, the commissionThis alone almost makes Poshmark not worth itThey take a whopping 20% commission from sales of $15+, and a flat fee of $from sales under $They take your hard earned money so their CEO can keep living a cushy lifeThere you have it, folks! The truth about Poshmark
Items listed on Poshmark ***were all canceled after account was suspended due to violation of policy in which was not valid or no warning was givenPosh first put account on day notice for items marked as fake but were not items delete and token off but account was active on probabtionOn 10/account was deleted after items were shipped to each customer and funds pendingItems have all been shipped and funds were returned to customerNow I’m out +dollars and all the customers are to receive there items stillI ask that posh refund me for these items they marked as fake which are due to be received of not alreadyI have receipts and boxes for items in which I was never ever told to show/prove items just were taking off AFTER SOLD and SHIPPEDI ask please allow the processing of these items and to return the funds to my account
Overall I have had a pleasant buying/selling experience on PoshmarkAs with any buying/selling app, look out for misrepresented items, etc.--not everyone online operates with the same level of integrityCheck seller feedback scores for an idea of their trustworthinessPosh support has generally been helpful in the relatively rare event of an issue arising, and the user always has recourse to Paypal protection--provided you pay with PPPosh's cut is 20%, more than some other apps, so I'll dock a star for thatThe standard shipping rate of $works in your favor for heavier items, and against you for cheap/lightweight ones, so I'll call that a washBoutique items can often be gotten cheaper elsewhere onlinesavvy shoppers will know thisBut as for gently used items, a favorite place to shop and sell