Do not use this company bit is fine as long as you have no problems with the item you boughtBut I recently bought an item for $It was listed as a size mediumThe item clearly had been washed and shrunk and when I match it up with a size small was smaller than itI clearly sent them photos of this concernThey refused to address it and I am stuck with a shirt I cannot wear or resellHorrible customer serviceI cancelled my accountOther reviews say the exact same thingNo protection for the buyer
According to our dispute management team, the customer was last assisted with their inquiry on [redacted] ***If the customer has any further concerns regarding their sale, they may respond directly to our team's last email Due to this, we consider the matter resolved
Poshmark offers an authentication service and due to this we have numerous employees trained on authenticationAfter review, the team determined that the item sold is a counterfeit [redacted] itemThe reasons include but are not limited to: incorrect date code, incorrect font, heat stamp is wrong, canvas print and color is off The sale of counterfeit items is strictly prohibited and against the Federal LawWe really want to protect Poshmark users from the potential legal ramifications of buying or selling counterfeit productsAny one of the following could result in up to $2,000,in fines and/or up to years in prison: (1) conspiring to traffic in counterfeit goods, in violation of Title 18, United States Code, Section 371; (2) trafficking in counterfeit goods, in violation of Title 18, United States Code, Section 2320(a); and (3) concealing and selling imported counterfeit goods, in violation of Title 18, United States Code, Section Therefore, the team has issued the buyer a prepaid return label to ship the item back to the seller and will not be allowing the buyer to repurchase the itemThe team is closely monitoring this order due to the counterfeit nature of the item Due to this, we consider the case resolved
I had a buyer on april 1st make a purchase from me the buyer stated it was not as described and wish to return it after a long back and forth process postmark did side with the buyer the item was returned on 4/as a empty box postmark asked if there was a issue with returnI reported yes seeing there was in doing so they shut down my account I have a police report and a claim from the post office proofing my claim is correct and I get penalized for telling the truthplease also note they did not contact of the shut down I had to email them about it
First of all, I'm not sure how a company with 89% negative reviews has an A+ scoreOrdered several itemsOne, a pair of jeans were not only the wrong size (I could pull them off without unzippingThere was no size tag) but they also stunk very badly of cigarette smokePoshmark, who took forever to answer my email, wanted me to take PICTURESHow do you photograph a small? How do you photograph that something is not the size stated? I told them to pay the vendor and I would throw the pants in the garbageStay far, far awayIf you want used clothing, [redacted] is great
I purchase an item from Poshmark, Inc [redacted] on [redacted] they stated on the web sight it would ship in to 5, and I would be notified when it shipped, days it's been a weekI have sent them several email, called [redacted] they WILL NOT get back to meThe Money for the item was immediately charged to my account on [redacted] $***When I check their web sight, www.poshmark.com, it states it's still processingI have never reported a problem to the Revdex.com but I feel very uncomfortable about this transaction because I am unable to get in touch with anyone at Poshmark, Inc
I recently sold a [redacted] wrap dress through Poshmark The item was shipped exactly as described in the posting As a relatively new dress (worn twice), it was in excellent condition A week after I shipped the dress, Poshmark "approved" a "case" that was opened by the buyerThe buyer alleged that the dress was not as advertised and Poshmark allowed her to cancel the sale Poshmark did not, at any time, contact me to discuss the buyer's complaint Furthermore, I never received the dress back from the buyer Poshmark was negligent in its quick acceptance of the buyer's return without consulting with meAs a result, I am without one of my favorite dresses and have not been paid Poshmark has not responded to repeated emails and phone messages
On 12/2/18, I ordered a pair of leggings for $from a seller on PoshmarkThe money was instantly taken from my accountPoshmarks policy states that they hold the money and then release it to the seller once the buyer confirms that they received the productMy order never shippedAfter a week of not having an item ship, you can cancel your orderOn 12/10/18, I canceled the order, but my money was not returned to meI’ve emailed Poshmark twice with no responseThough they say they’ll get back to you within hours, it has definitely been more than that for both emailsI tried to call them as well, but they don’t have phone support and their mailbox is fullI think this is a scam and I want my money back
Poshmark won't cancel/Refund Order cause Seller hasn't picked up a returned item a week ago I made a purchase on 1/22/and received wrong item on 1/27/I contacted Poshmark on 1/the day I received the item which was not the item I purchasedThe company told me to sent in picturesI sent in picturesThey responded and asked for clearer pictures which I sent the same day 1/27/I followed up on 1/29/because I hadn't received a replyThey replied on 1/saying they were working on my requeston 2/1/I received an email with a par-paid label to return the item to the SellerI returned the item on 2/2/and it went out for delivery on 2/4/The USPS left notice the item was available for pickup at the local Post Office cause there was no safe place to leave the packageI contacted Poshmark again on 2/6/advising them the package had been waiting for pickup daysI received an email on 2/8/telling me they (Poshmark) would contact the Seller and let them kno
My debt card account ending has been incorrectly charged over the past few monthsPlease see below dates and changes that are unauthorized and should be refunded1/$3/$4/$5/$6/$7/$7/$7/$7/$I turned in June, and is currently serving on active duty with US Air ForcePlease remove [redacted] from your system
I sold a substantial amount of merchandise on poshmark totaling $ [redacted] once the funds were cleared for me to direct deposit them into my bank account, I did so.it has been over two weeks and my funds have not been deposited into my bank account nor returned to my poshmark accountthey are practically just sitting in limboI have sent poshmark numerous emails since they do not offer phone support and they have yet to reach out to me concerning my funds
On June 27, 2018, buyer [redacted] purchased Prada Oxfords from me off the app POSHMARK, an online consignment clothing storeThe buyer purchased these shoes for $Poshmark takes a 20% commission, so they received $from this order and I received $I shipped out these shoes the following day (June 28th) and due to Poshmark's policy, any item that is over $is inspected by their team for authenticityThe shoes arrived to Poshmark's headquarters right before the July 4th holiday and they were confirmed authentic by their staff on July 5thThe shoes were immediately shipped out to the buyer the following dayThe Prada oxfords were shipped out with USPS and USPS attempted to make the delivery on July 7th and this shipment required a signatureThe tracking information states that a reminder to schedule redelivery of item notice was left at the residenceThis is the last update on the tracking numberPoshmark has a policy that once an item is delivered, the buyer has hou
I placed orders with different sellersEach listing was described as like new and cost over $Order 1: Arrived...cardigan looked new but was ripped across back shoulders seam ,visible ONLY when it pulled open while being worn - didn't see this until I checked out the rear view in a mirror - UNWEARABLE Order 2: Looked good in photos but arrived badly wrinkled beneath arms, breast and at the waist - obviously worn and sweated in for hours NEEDED FUMIGATINGwas not 'like new'Order 3: NEVER ARRIVED - Post Office said it was delivered, but it must have been left at the wrong addressPosh Mark says this is my problemPost Office insists it was delivered - but it wasn'tI work from home and talk to my mail carrier ( of years) almost every day - she did NOT deliver itTOTAL LOSS : $never again I'M DELETING MY POSH MARK ACCOUNTThe policies sound great until you actually have a problem - then you realize customer service is non existent and communication is almost impossibleBuyer Beware - this site is a real gamble? Votes (0) • Bookmark • Edit review • Remove review Similar Reviewers on [redacted]
I'm a seller on posh I sold a handbag that works [redacted] this buyer that was constantly bothering me finally got me to accept her offer then at the end tried to cancel when that failed she took pictures of the purse saying its damaged when I have the pics on the site and gave her even more then she expected it was a [redacted] handbag for her low ball offer I told her in public there was not going to include a bag or box from [redacted] she agreed well poshmark refuses to give me the proof I need they just explained bag was not described pics were summited by buyerThere be unfair this woman seemed desturbed based on the convo she had with me on poshLook into it please this buyer was a scammer and a weirdo thank you
Our records show that a member of our Operations team emailed the seller on March 3rd, to let the seller know that tracking for the return will be updated in 3-5 business days. If the seller does not receive the item back, or see tracking within that timeframe, we ask that they reach back out to the... member of our Operations team.
Initial Business Response / [redacted] (1000, 5, 2015/11/25) */ According to USPS the item was returned o the seller on November 16th Due to this, the case is considered resolved
With Poshmark, you are basically dealing with a black market and don't know much about the items I purchased an expensive item that I never received Poshmark said to ask the seller about the item Never heard from the seller about this item although she did respond promptly about my interest in another even more expensive article in her closet Now I am waiting for another item to be sent from another seller- it has been weeks already and I am going to cancel Also, you are never sure your item is "authentic" or not I purchased a Burberry bag that upon receiving it saw it was not authentic although the seller insisted it was I have given enough chances to this website; buyer beware I will stick with [redacted] and [redacted] for now on
I purchased a handbag from a seller on the website at 12:30pm on Friday, August 31st. That same evening, the same bag (same pictures, same bag) was posted on a competitive website. I reached out to both sellers to determine who was being fraudulent. The seller on the competitive site provided proof that they had the handbag in their possession. The seller that I purchased the handbag from did not provide any resolution. The pictures are the exact same background (bag with a bike in the background on a wool rug). I reached out to Poshmark customer service to cancel the transaction as it had clearly been fraudulent. Poshmark insisted there was nothing they can do and that the seller had to cancel the transaction. Well, the seller is unresponsive. I then contacted Poshmark again and they claim the item has shipped but has been pending USPS scan since purchase. Per Poshmark policies, they do not allow the sale of fraudulent/fake items, and this is clearly a case of fraud. Poshmark refuses
I l placed a order on [redacted] for a pair of Black BootsOn [redacted] the boots were shippedI received the boots on [redacted] and immediately e-mailed Poshmark Support and advised them I was not happy with the item because the seller did not disclose that the boots were damaged with a place on the left boot toe where the leather ( a little larger than the opening of a drinking straw ) as torn offI received a e-mail on [redacted] asking for my order number ( [redacted] ) an a case number ( [redacted] )I immediately responded with a e-mail with this informationPoshmark Support has not responded as of 2-date which is [redacted] even though I have reached out on [redacted] and [redacted] with e-mails requesting help with this matterPoskmark has a policy of hrs to contact them with any issuesI responded the same day I received the item ( [redacted] ) and they responded days later ( [redacted] ) ( hrs later ) which is outside of their policyI feel they shoul
I purchased something from them and I wish I had gone to Revdex.com to see all the negative complaintsI guess I was just in need of this bracelet from [redacted] and [redacted] that looked like it was purchased years agoIt was horribleI was going to give this as a present to my niece and I wouldn't want to insult her with such a giftI wouldn't want it even if it was freeHorrible
Do not use this company bit is fine as long as you have no problems with the item you boughtBut I recently bought an item for $It was listed as a size mediumThe item clearly had been washed and shrunk and when I match it up with a size small was smaller than itI clearly sent them photos of this concernThey refused to address it and I am stuck with a shirt I cannot wear or resellHorrible customer serviceI cancelled my accountOther reviews say the exact same thingNo protection for the buyer
According to our dispute management team, the customer was last assisted with their inquiry on [redacted] ***If the customer has any further concerns regarding their sale, they may respond directly to our team's last email Due to this, we consider the matter resolved
Poshmark offers an authentication service and due to this we have numerous employees trained on authenticationAfter review, the team determined that the item sold is a counterfeit [redacted] itemThe reasons include but are not limited to: incorrect date code, incorrect font, heat stamp is wrong, canvas print and color is off The sale of counterfeit items is strictly prohibited and against the Federal LawWe really want to protect Poshmark users from the potential legal ramifications of buying or selling counterfeit productsAny one of the following could result in up to $2,000,in fines and/or up to years in prison: (1) conspiring to traffic in counterfeit goods, in violation of Title 18, United States Code, Section 371; (2) trafficking in counterfeit goods, in violation of Title 18, United States Code, Section 2320(a); and (3) concealing and selling imported counterfeit goods, in violation of Title 18, United States Code, Section Therefore, the team has issued the buyer a prepaid return label to ship the item back to the seller and will not be allowing the buyer to repurchase the itemThe team is closely monitoring this order due to the counterfeit nature of the item Due to this, we consider the case resolved
I had a buyer on april 1st make a purchase from me the buyer stated it was not as described and wish to return it after a long back and forth process postmark did side with the buyer the item was returned on 4/as a empty box postmark asked if there was a issue with returnI reported yes seeing there was in doing so they shut down my account I have a police report and a claim from the post office proofing my claim is correct and I get penalized for telling the truthplease also note they did not contact of the shut down I had to email them about it
First of all, I'm not sure how a company with 89% negative reviews has an A+ scoreOrdered several itemsOne, a pair of jeans were not only the wrong size (I could pull them off without unzippingThere was no size tag) but they also stunk very badly of cigarette smokePoshmark, who took forever to answer my email, wanted me to take PICTURESHow do you photograph a small? How do you photograph that something is not the size stated? I told them to pay the vendor and I would throw the pants in the garbageStay far, far awayIf you want used clothing, [redacted] is great
I purchase an item from Poshmark, Inc [redacted] on [redacted] they stated on the web sight it would ship in to 5, and I would be notified when it shipped, days it's been a weekI have sent them several email, called [redacted] they WILL NOT get back to meThe Money for the item was immediately charged to my account on [redacted] $***When I check their web sight, www.poshmark.com, it states it's still processingI have never reported a problem to the Revdex.com but I feel very uncomfortable about this transaction because I am unable to get in touch with anyone at Poshmark, Inc
I recently sold a [redacted] wrap dress through Poshmark The item was shipped exactly as described in the posting As a relatively new dress (worn twice), it was in excellent condition A week after I shipped the dress, Poshmark "approved" a "case" that was opened by the buyerThe buyer alleged that the dress was not as advertised and Poshmark allowed her to cancel the sale Poshmark did not, at any time, contact me to discuss the buyer's complaint Furthermore, I never received the dress back from the buyer Poshmark was negligent in its quick acceptance of the buyer's return without consulting with meAs a result, I am without one of my favorite dresses and have not been paid Poshmark has not responded to repeated emails and phone messages
On 12/2/18, I ordered a pair of leggings for $from a seller on PoshmarkThe money was instantly taken from my accountPoshmarks policy states that they hold the money and then release it to the seller once the buyer confirms that they received the productMy order never shippedAfter a week of not having an item ship, you can cancel your orderOn 12/10/18, I canceled the order, but my money was not returned to meI’ve emailed Poshmark twice with no responseThough they say they’ll get back to you within hours, it has definitely been more than that for both emailsI tried to call them as well, but they don’t have phone support and their mailbox is fullI think this is a scam and I want my money back
Poshmark won't cancel/Refund Order cause Seller hasn't picked up a returned item a week ago I made a purchase on 1/22/and received wrong item on 1/27/I contacted Poshmark on 1/the day I received the item which was not the item I purchasedThe company told me to sent in picturesI sent in picturesThey responded and asked for clearer pictures which I sent the same day 1/27/I followed up on 1/29/because I hadn't received a replyThey replied on 1/saying they were working on my requeston 2/1/I received an email with a par-paid label to return the item to the SellerI returned the item on 2/2/and it went out for delivery on 2/4/The USPS left notice the item was available for pickup at the local Post Office cause there was no safe place to leave the packageI contacted Poshmark again on 2/6/advising them the package had been waiting for pickup daysI received an email on 2/8/telling me they (Poshmark) would contact the Seller and let them kno
My debt card account ending has been incorrectly charged over the past few monthsPlease see below dates and changes that are unauthorized and should be refunded1/$3/$4/$5/$6/$7/$7/$7/$7/$I turned in June, and is currently serving on active duty with US Air ForcePlease remove [redacted] from your system
I sold a substantial amount of merchandise on poshmark totaling $ [redacted] once the funds were cleared for me to direct deposit them into my bank account, I did so.it has been over two weeks and my funds have not been deposited into my bank account nor returned to my poshmark accountthey are practically just sitting in limboI have sent poshmark numerous emails since they do not offer phone support and they have yet to reach out to me concerning my funds
On June 27, 2018, buyer [redacted] purchased Prada Oxfords from me off the app POSHMARK, an online consignment clothing storeThe buyer purchased these shoes for $Poshmark takes a 20% commission, so they received $from this order and I received $I shipped out these shoes the following day (June 28th) and due to Poshmark's policy, any item that is over $is inspected by their team for authenticityThe shoes arrived to Poshmark's headquarters right before the July 4th holiday and they were confirmed authentic by their staff on July 5thThe shoes were immediately shipped out to the buyer the following dayThe Prada oxfords were shipped out with USPS and USPS attempted to make the delivery on July 7th and this shipment required a signatureThe tracking information states that a reminder to schedule redelivery of item notice was left at the residenceThis is the last update on the tracking numberPoshmark has a policy that once an item is delivered, the buyer has hou
I placed orders with different sellersEach listing was described as like new and cost over $Order 1: Arrived...cardigan looked new but was ripped across back shoulders seam ,visible ONLY when it pulled open while being worn - didn't see this until I checked out the rear view in a mirror - UNWEARABLE Order 2: Looked good in photos but arrived badly wrinkled beneath arms, breast and at the waist - obviously worn and sweated in for hours NEEDED FUMIGATINGwas not 'like new'Order 3: NEVER ARRIVED - Post Office said it was delivered, but it must have been left at the wrong addressPosh Mark says this is my problemPost Office insists it was delivered - but it wasn'tI work from home and talk to my mail carrier ( of years) almost every day - she did NOT deliver itTOTAL LOSS : $never again I'M DELETING MY POSH MARK ACCOUNTThe policies sound great until you actually have a problem - then you realize customer service is non existent and communication is almost impossibleBuyer Beware - this site is a real gamble? Votes (0) • Bookmark • Edit review • Remove review Similar Reviewers on [redacted]
I'm a seller on posh I sold a handbag that works [redacted] this buyer that was constantly bothering me finally got me to accept her offer then at the end tried to cancel when that failed she took pictures of the purse saying its damaged when I have the pics on the site and gave her even more then she expected it was a [redacted] handbag for her low ball offer I told her in public there was not going to include a bag or box from [redacted] she agreed well poshmark refuses to give me the proof I need they just explained bag was not described pics were summited by buyerThere be unfair this woman seemed desturbed based on the convo she had with me on poshLook into it please this buyer was a scammer and a weirdo thank you
Our records show that a member of our Operations team emailed the seller on March 3rd, to let the seller know that tracking for the return will be updated in 3-5 business days. If the seller does not receive the item back, or see tracking within that timeframe, we ask that they reach back out to the... member of our Operations team.
Initial Business Response / [redacted] (1000, 5, 2015/11/25) */ According to USPS the item was returned o the seller on November 16th Due to this, the case is considered resolved
With Poshmark, you are basically dealing with a black market and don't know much about the items I purchased an expensive item that I never received Poshmark said to ask the seller about the item Never heard from the seller about this item although she did respond promptly about my interest in another even more expensive article in her closet Now I am waiting for another item to be sent from another seller- it has been weeks already and I am going to cancel Also, you are never sure your item is "authentic" or not I purchased a Burberry bag that upon receiving it saw it was not authentic although the seller insisted it was I have given enough chances to this website; buyer beware I will stick with [redacted] and [redacted] for now on
I purchased a handbag from a seller on the website at 12:30pm on Friday, August 31st. That same evening, the same bag (same pictures, same bag) was posted on a competitive website. I reached out to both sellers to determine who was being fraudulent. The seller on the competitive site provided proof that they had the handbag in their possession. The seller that I purchased the handbag from did not provide any resolution. The pictures are the exact same background (bag with a bike in the background on a wool rug). I reached out to Poshmark customer service to cancel the transaction as it had clearly been fraudulent. Poshmark insisted there was nothing they can do and that the seller had to cancel the transaction. Well, the seller is unresponsive. I then contacted Poshmark again and they claim the item has shipped but has been pending USPS scan since purchase. Per Poshmark policies, they do not allow the sale of fraudulent/fake items, and this is clearly a case of fraud. Poshmark refuses
I l placed a order on [redacted] for a pair of Black BootsOn [redacted] the boots were shippedI received the boots on [redacted] and immediately e-mailed Poshmark Support and advised them I was not happy with the item because the seller did not disclose that the boots were damaged with a place on the left boot toe where the leather ( a little larger than the opening of a drinking straw ) as torn offI received a e-mail on [redacted] asking for my order number ( [redacted] ) an a case number ( [redacted] )I immediately responded with a e-mail with this informationPoshmark Support has not responded as of 2-date which is [redacted] even though I have reached out on [redacted] and [redacted] with e-mails requesting help with this matterPoskmark has a policy of hrs to contact them with any issuesI responded the same day I received the item ( [redacted] ) and they responded days later ( [redacted] ) ( hrs later ) which is outside of their policyI feel they shoul
I purchased something from them and I wish I had gone to Revdex.com to see all the negative complaintsI guess I was just in need of this bracelet from [redacted] and [redacted] that looked like it was purchased years agoIt was horribleI was going to give this as a present to my niece and I wouldn't want to insult her with such a giftI wouldn't want it even if it was freeHorrible