I've been repeatedly sending emails requesting that Poshmark close an open problem inquiry case, so that I can release payment to the seller immediatelyI contacted the seller and the issue has been resolved to my satisfaction between the seller and myselfTherefore, Im requesting the case be closed so that I can pay the sellerPoshmark has not replied to my countless emails regarding this matterWhen I try to release payment to the seller on.the website, an error message appears saying that I must contact Poshmark Support team which I have without a reply
I purchased a purse from one of their sellersThe purse was the wrong sizeI informed them and the sellerWhile waiting for a response from them about the size issue, the purse smelled extremely bad, like a mildew smellThe odor got worse and worse as the days went byI then notified the company again and let them know about the odor and subsequently, they denied my return/refund request and did not address the odor issue at all
I purchased a pair of gloves online Oct.27,for $I was told they would be shipped within daysThey have not been shippedThey were a giftThey do not answer the phone, I have e-mailed them daily, their response is generic, have not addressed my order
Do not use this companyThey have the worst customer service I've ever experiencedThere is no way to contact anyone there if you are unhappy with something you purchasedYou can e-mail someone, and it says they'll get back to you in one to two business daysBut it's been over days and I have yet to hear anything back from anyoneI bought a brand new pair of $Nikes and received them on a SaturdayYou only have days to report an issue once you receive your purchase, and I wasn't home until the second day I had the productThe shoes are so uncomfortable I don't believe they could be genuine NikesI'd never be able to work out in themSince I got the shoes on Saturday, even if I had emailed on Saturday they still won't respond til after two business days in which case it's too late to report an issue with the shoes and make sure they can be returnedI've never heard of a business where there is no phone contact whatsoever so I can't even figure out how to return the shoes and get a refundComplete waste of money, time and unnecessary stressI will never use this company again
I have been shopping on Poshmark for approximately six monthsIn general, I've been satisfied with the products I have purchased, most of which have been gold and diamond jewelryHowever, I am very dissatisfied with the site's policy on seller accountsI have discovered recently that many of the items I had hoped to purchase were not actually available anymoreThat's because Poshmark has no policy whatsoever on seller accounts that have been abandonedFor example, a seller can advertise an item for sale, and then just leave the site with the items still listed for saleThere are so many accounts like this that it is absolutely ridiculousI "favorited" approximately different jewelry pieces for sale for future review and possible purchase, only to discover that about a third of those were from accounts that had been abandonedThe only way you can tell that an item is no longer available is to check when the seller last updated itHowever, this can be misleading because date information is only.listed by monthSo an item may be advertised as having been updated on April 1st, but that may be April 1st of last yearI wrote to management about this, and got a rude and unhelpful response indicating that I shouldn't expect to get everything that I wantedThat wasn't my point at allIt's fine if I am unable to buy an item for reasons that make sense, but what they're basically saying is that it's OK to advertise something for sale even if the item ceases to be available, for whatever reasonI don't understand Poshmark's unresponsive attitude about this situation at allAnother thing that I've noticed about the site is that rude, abusive, or just outright incorrect information is often.exchanged in message boardsI used to work for an AOL site as a board reader, and the kinds of things that I've seen in these posts would never have been.allowed at our boardsPoshmark seems to have no standards on such exchangesI wish I could give the site higher marks since I was pleased with the jewelry items I've purchased so far; however, I think I've just been luckyI've read a lot of other comments from other Poshmark buyers who have not had the luck I've hadThe people I've dealt with at Poshmark are professional jewelers, so they aren't about to risk their reputation in the community by dissatisfying a buyerMany of the other sellers are just ordinary people, some good, some not so goodIt's just the luck of the draw
CEO, *** *** *** ***, our SVP of Community, Tracy Sun Co-Founder, SVP of New Markets Gautam Golwala Co-Founder, CTO Chetan Pungaliya Co-Founder, SVP of Engineering November 20, I have contacted Poshmark at least times since selling my 1st two items as a new seller (October 2018) to find out why my earnings have not been deposited to my bank as I requestedThese sells occurred in October & 31, I requested that my earnings be transferring to my bank account, cash out on November 3, After sending emails over a month's period of time I only received one response almost weeks ago saying that my deposit should be processed in an additional to daysIt has been two weeks since then, and nothingThere is no way of speaking to anyone at this company, which is highly suspicious and ridiculousIt is unlawful for sellers' earnings to be held after buyers have received goods and reported high ratings of product and the sellerI received stars from b
Do not use ***I purchased a pair of converse and never got any shipping info or status for more than weeksThere's no way to check my order statusThis site is a scamAnyone giving this site more than star is part of the scam
Purchase something online from this company from an individual sellerSeller never responded to me within the 7-Day grace periodEmailed Poshmark to let them know I wanted them to refund my money after the day graceWas outI have emailed them several times and keep getting computer generated emails back from themI have made it very clear I need to speak to them to correct this problem since it is still not taken care of and all I keep getting is computer generated emails with no solution whatsoever I just want my money back
Do not use this company bit is fine as long as you have no problems with the item you boughtBut I recently bought an item for $It was listed as a size mediumThe item clearly had been washed and shrunk and when I match it up with a size small was smaller than itI clearly sent them photos of this concernThey refused to address it and I am stuck with a shirt I cannot wear or resellHorrible customer serviceI cancelled my accountOther reviews say the exact same thingNo protection for the buyer
Poshmark is a sea of scammers, the company includedSo many buyers will stain your things and ask for a full refundOr wear them and then return them with a claim to "smell" or some other lieAnd Poshmark allows thisI've sold so many listings with 5-star ratings and it's usually in 30, that a buyer will pull some scam to return somethingPoshmark is terrible at protecting it's sellers, and horrible at protecting buyers when it's a huge sale (usually anything over 100) - all they do is want their profitIf it wasn't for the ability to share the listings, I wouldn't tolerate their ridiculous 20% fee on top of the scammersI can see myself quitting after getting rid of a few more things in my closetI'm tired of the nonsense and lost profitsA key sign of how irresponsible they are is the fact that they have no direct customer service lineJust emails and arbitrary rulings to "returns"
I enrolled in Poshmark as a referral, I was only buying on the site and one day Poshmark stopped my account and said, "it was similar to another account" I went back and forth for over days with emails to make them understand this was actually my account and did not belong to someone elseAfter sending them my license they then asked me to write a statement stating I understood their policies I never did anything wrong on this siteWho are these people? Their customer service is the worst I have ever seen in a service businessDo not buy or sell on this site
I purchased a "genuine turquoise" necklace setIt clearly is a cheap duplicateI requested a refund & a return shipping labelPoshmark is "reviewing my case"The seller has told them to refund my money while calling me namesBut now I can't get Poshmark to answer my messages
I received an item from a seller on Poshmark but when it arrived it had two stains on the front area that I was not aware of from the item listingI asked for a return and was granted a return by PoshmarkA company is supposed to send a return shipping label when it is not the buyers fault for a listing not being as described and that isn't what I receivedI wrote Poshmark Customer Service on three separate occasions asking for a return shipping label and never received oneI don't understand why they would not send me a shipping label for this item after I was granted a return by the companyI will be pursuing legal action for this injustice no matter how small the matter is this company does not act in the best interests of its buyers
Poshmark provides no customer service and take advantage of customers while hiding behind their website to avoid giving cash refund and providing return labels for bad merchandise, I have made contact with poshmark a great number of times about a broken watch that was sent to me by a seller who said all it needed was a battery where I had a jeweler place one in it and said the watch was no good due to being broken, poshmark continues to make a lot of money while customers continue to lose a lot of money as poshmark look forward to customers discontinuing request for cash applied back to their debit or credit card which shows bad business practices as it appears that poshmark are allowed to continue to do so
I sold a Louis Vuitton wallet and the buyer put a complaint into the company that the wallet was not as describedShe described one of the snaps were not workingShe posted a photo and it showed she was attempting to us that particular compartment in the wrong wayI began email Poshmark around the week of December I sent over emails in days requesting a call to notify them the buyer has misused the walletThe only correspondence I received, stated the wallet was being mailed back to meThe wallet was mailed to the wrong address on January 3rdThe item is now lost in the mailThis is a wallet
A customer bought one of my itemsThe package never tracked with the United States Postal Service therefore the customer could not accept the packageShe received the packageI have emailed Poshmark three times regarding this issue and have been ignoredI need my percentage of the sale I am owed
I am a member and seller of Poshmark for several yearsSold an item and it was delivered to buyer yet she chose to open a case against me on12/ because she didn’t.ikeArterial or the ship charges ( ship charges are not controlled by me) I granted herReturn and posh printed and approved the return on 12/8.buyer according to posh has only two days to get return scanned, as of 12/it has not been.I have contacted Ohh via emails and internal ops yet they refuse to relerelease my fundsI gave this buyer a courtesy even though I did nothing wrong suspecting she was looking for a free item, low and behold I knew this would not be returned.I am a member of the usps system so I know what packages are coming in, the day The and from what stateThis postal number Has not scanned as of / at 12:estwhy isn’t my money being released? I have been a loyal seller now this.no one to help me with a simple problem
The app itself works fine and is relatively user friendlyHOWEVER, the customer service is horribleNot only is it hard to get in touch with anyone, especially since they do not have a phone number, but when they finally respond to emails they seem unwilling to listen to your issueI ordered a bundle of three items and when it arrived one item was missingThe seller apologized and stated that it had simply been an accidentWe both requested that I simply be refunded for the one itemInstead, Poshmark offered me $of Poshmark credit “towards your next purchase.” The $wouldn’t even cover 1/of the money I’d lost, much less even cover the cost of shipping on another itemI declined this offer and again asked simply to be refunded the money for the one itemThey continue to refuse and keep insisting I return the entire order, even though these were the correct items and I had wanted to keep them all alongI spent two weeks dealing with customer service and trying to get refunded only for them to continue and refuseThis whole situation is ridiculous and I’m very upset that they won’t simply refund me for the itemI’d planned to start selling on Poshmark, but with this being my first purchase/experience there isn’t a chance of that anymoreThese are gross business practices and I fully intend to delete the app
This App is ridiculous, app only sides with buyersBuyers are often scammers or give hassles, the buyers will sometimes(not all buyers are bad or problematic) buy then claim an issue with a product you sendThey will report an issue such as ; that item is fake , or damaged and return itSome times they don't send original item the forst time it was fine I sent some shoes buyer reports an issue poshmark sides with buyers so aprroval to send item back happens which can take up to weeks to get to the bottom ofAnd gives buyers plenty of time to wear product or switch it outWhen I recieved a beat up pair of van in the box I sent instead of jordansI was lividThey resolved it and sent my money back like okay coolBut thats once so I get another return Guy send me back my shoes worn and not in never worn condition and I provided proof and posh basically states because they previously helped me resolve a case they can't help me again so I basically got stuck with dirty worn shoe
On November 15th I made numerous purchases from Poshmark seller ***I ordered eight products for a total of $and paid $in postage to receive a crushed open box upon deliveryThrough conversations with the seller and further inspection of the box and it's contents it was discovered there were numerous items missingThis was reported immediately to my post office and a report was madeI also reported this to Poshmark and the seller only to have them release the funds to the seller without aiding or helping rectify the shortage of my orderThe only option I was given was to return the orderWell how can I return an order that is short? Makes no senseI also received the following from them: We here at Poshmark HQ truly value you as a member of the Poshmark communityThis is why we are contacting you today about some activity on your account that is in violation of our guidelinesWe have noticed that you've been purchasing items, such as the The Art of Shaving kit
I've been repeatedly sending emails requesting that Poshmark close an open problem inquiry case, so that I can release payment to the seller immediatelyI contacted the seller and the issue has been resolved to my satisfaction between the seller and myselfTherefore, Im requesting the case be closed so that I can pay the sellerPoshmark has not replied to my countless emails regarding this matterWhen I try to release payment to the seller on.the website, an error message appears saying that I must contact Poshmark Support team which I have without a reply
I purchased a purse from one of their sellersThe purse was the wrong sizeI informed them and the sellerWhile waiting for a response from them about the size issue, the purse smelled extremely bad, like a mildew smellThe odor got worse and worse as the days went byI then notified the company again and let them know about the odor and subsequently, they denied my return/refund request and did not address the odor issue at all
I purchased a pair of gloves online Oct.27,for $I was told they would be shipped within daysThey have not been shippedThey were a giftThey do not answer the phone, I have e-mailed them daily, their response is generic, have not addressed my order
Do not use this companyThey have the worst customer service I've ever experiencedThere is no way to contact anyone there if you are unhappy with something you purchasedYou can e-mail someone, and it says they'll get back to you in one to two business daysBut it's been over days and I have yet to hear anything back from anyoneI bought a brand new pair of $Nikes and received them on a SaturdayYou only have days to report an issue once you receive your purchase, and I wasn't home until the second day I had the productThe shoes are so uncomfortable I don't believe they could be genuine NikesI'd never be able to work out in themSince I got the shoes on Saturday, even if I had emailed on Saturday they still won't respond til after two business days in which case it's too late to report an issue with the shoes and make sure they can be returnedI've never heard of a business where there is no phone contact whatsoever so I can't even figure out how to return the shoes and get a refundComplete waste of money, time and unnecessary stressI will never use this company again
I have been shopping on Poshmark for approximately six monthsIn general, I've been satisfied with the products I have purchased, most of which have been gold and diamond jewelryHowever, I am very dissatisfied with the site's policy on seller accountsI have discovered recently that many of the items I had hoped to purchase were not actually available anymoreThat's because Poshmark has no policy whatsoever on seller accounts that have been abandonedFor example, a seller can advertise an item for sale, and then just leave the site with the items still listed for saleThere are so many accounts like this that it is absolutely ridiculousI "favorited" approximately different jewelry pieces for sale for future review and possible purchase, only to discover that about a third of those were from accounts that had been abandonedThe only way you can tell that an item is no longer available is to check when the seller last updated itHowever, this can be misleading because date information is only.listed by monthSo an item may be advertised as having been updated on April 1st, but that may be April 1st of last yearI wrote to management about this, and got a rude and unhelpful response indicating that I shouldn't expect to get everything that I wantedThat wasn't my point at allIt's fine if I am unable to buy an item for reasons that make sense, but what they're basically saying is that it's OK to advertise something for sale even if the item ceases to be available, for whatever reasonI don't understand Poshmark's unresponsive attitude about this situation at allAnother thing that I've noticed about the site is that rude, abusive, or just outright incorrect information is often.exchanged in message boardsI used to work for an AOL site as a board reader, and the kinds of things that I've seen in these posts would never have been.allowed at our boardsPoshmark seems to have no standards on such exchangesI wish I could give the site higher marks since I was pleased with the jewelry items I've purchased so far; however, I think I've just been luckyI've read a lot of other comments from other Poshmark buyers who have not had the luck I've hadThe people I've dealt with at Poshmark are professional jewelers, so they aren't about to risk their reputation in the community by dissatisfying a buyerMany of the other sellers are just ordinary people, some good, some not so goodIt's just the luck of the draw
CEO, *** *** *** ***, our SVP of Community, Tracy Sun Co-Founder, SVP of New Markets Gautam Golwala Co-Founder, CTO Chetan Pungaliya Co-Founder, SVP of Engineering November 20, I have contacted Poshmark at least times since selling my 1st two items as a new seller (October 2018) to find out why my earnings have not been deposited to my bank as I requestedThese sells occurred in October & 31, I requested that my earnings be transferring to my bank account, cash out on November 3, After sending emails over a month's period of time I only received one response almost weeks ago saying that my deposit should be processed in an additional to daysIt has been two weeks since then, and nothingThere is no way of speaking to anyone at this company, which is highly suspicious and ridiculousIt is unlawful for sellers' earnings to be held after buyers have received goods and reported high ratings of product and the sellerI received stars from b
Do not use ***I purchased a pair of converse and never got any shipping info or status for more than weeksThere's no way to check my order statusThis site is a scamAnyone giving this site more than star is part of the scam
Purchase something online from this company from an individual sellerSeller never responded to me within the 7-Day grace periodEmailed Poshmark to let them know I wanted them to refund my money after the day graceWas outI have emailed them several times and keep getting computer generated emails back from themI have made it very clear I need to speak to them to correct this problem since it is still not taken care of and all I keep getting is computer generated emails with no solution whatsoever I just want my money back
Do not use this company bit is fine as long as you have no problems with the item you boughtBut I recently bought an item for $It was listed as a size mediumThe item clearly had been washed and shrunk and when I match it up with a size small was smaller than itI clearly sent them photos of this concernThey refused to address it and I am stuck with a shirt I cannot wear or resellHorrible customer serviceI cancelled my accountOther reviews say the exact same thingNo protection for the buyer
Poshmark is a sea of scammers, the company includedSo many buyers will stain your things and ask for a full refundOr wear them and then return them with a claim to "smell" or some other lieAnd Poshmark allows thisI've sold so many listings with 5-star ratings and it's usually in 30, that a buyer will pull some scam to return somethingPoshmark is terrible at protecting it's sellers, and horrible at protecting buyers when it's a huge sale (usually anything over 100) - all they do is want their profitIf it wasn't for the ability to share the listings, I wouldn't tolerate their ridiculous 20% fee on top of the scammersI can see myself quitting after getting rid of a few more things in my closetI'm tired of the nonsense and lost profitsA key sign of how irresponsible they are is the fact that they have no direct customer service lineJust emails and arbitrary rulings to "returns"
I enrolled in Poshmark as a referral, I was only buying on the site and one day Poshmark stopped my account and said, "it was similar to another account" I went back and forth for over days with emails to make them understand this was actually my account and did not belong to someone elseAfter sending them my license they then asked me to write a statement stating I understood their policies I never did anything wrong on this siteWho are these people? Their customer service is the worst I have ever seen in a service businessDo not buy or sell on this site
I purchased a "genuine turquoise" necklace setIt clearly is a cheap duplicateI requested a refund & a return shipping labelPoshmark is "reviewing my case"The seller has told them to refund my money while calling me namesBut now I can't get Poshmark to answer my messages
I received an item from a seller on Poshmark but when it arrived it had two stains on the front area that I was not aware of from the item listingI asked for a return and was granted a return by PoshmarkA company is supposed to send a return shipping label when it is not the buyers fault for a listing not being as described and that isn't what I receivedI wrote Poshmark Customer Service on three separate occasions asking for a return shipping label and never received oneI don't understand why they would not send me a shipping label for this item after I was granted a return by the companyI will be pursuing legal action for this injustice no matter how small the matter is this company does not act in the best interests of its buyers
Poshmark provides no customer service and take advantage of customers while hiding behind their website to avoid giving cash refund and providing return labels for bad merchandise, I have made contact with poshmark a great number of times about a broken watch that was sent to me by a seller who said all it needed was a battery where I had a jeweler place one in it and said the watch was no good due to being broken, poshmark continues to make a lot of money while customers continue to lose a lot of money as poshmark look forward to customers discontinuing request for cash applied back to their debit or credit card which shows bad business practices as it appears that poshmark are allowed to continue to do so
I sold a Louis Vuitton wallet and the buyer put a complaint into the company that the wallet was not as describedShe described one of the snaps were not workingShe posted a photo and it showed she was attempting to us that particular compartment in the wrong wayI began email Poshmark around the week of December I sent over emails in days requesting a call to notify them the buyer has misused the walletThe only correspondence I received, stated the wallet was being mailed back to meThe wallet was mailed to the wrong address on January 3rdThe item is now lost in the mailThis is a wallet
A customer bought one of my itemsThe package never tracked with the United States Postal Service therefore the customer could not accept the packageShe received the packageI have emailed Poshmark three times regarding this issue and have been ignoredI need my percentage of the sale I am owed
I am a member and seller of Poshmark for several yearsSold an item and it was delivered to buyer yet she chose to open a case against me on12/ because she didn’t.ikeArterial or the ship charges ( ship charges are not controlled by me) I granted herReturn and posh printed and approved the return on 12/8.buyer according to posh has only two days to get return scanned, as of 12/it has not been.I have contacted Ohh via emails and internal ops yet they refuse to relerelease my fundsI gave this buyer a courtesy even though I did nothing wrong suspecting she was looking for a free item, low and behold I knew this would not be returned.I am a member of the usps system so I know what packages are coming in, the day The and from what stateThis postal number Has not scanned as of / at 12:estwhy isn’t my money being released? I have been a loyal seller now this.no one to help me with a simple problem
The app itself works fine and is relatively user friendlyHOWEVER, the customer service is horribleNot only is it hard to get in touch with anyone, especially since they do not have a phone number, but when they finally respond to emails they seem unwilling to listen to your issueI ordered a bundle of three items and when it arrived one item was missingThe seller apologized and stated that it had simply been an accidentWe both requested that I simply be refunded for the one itemInstead, Poshmark offered me $of Poshmark credit “towards your next purchase.” The $wouldn’t even cover 1/of the money I’d lost, much less even cover the cost of shipping on another itemI declined this offer and again asked simply to be refunded the money for the one itemThey continue to refuse and keep insisting I return the entire order, even though these were the correct items and I had wanted to keep them all alongI spent two weeks dealing with customer service and trying to get refunded only for them to continue and refuseThis whole situation is ridiculous and I’m very upset that they won’t simply refund me for the itemI’d planned to start selling on Poshmark, but with this being my first purchase/experience there isn’t a chance of that anymoreThese are gross business practices and I fully intend to delete the app
This App is ridiculous, app only sides with buyersBuyers are often scammers or give hassles, the buyers will sometimes(not all buyers are bad or problematic) buy then claim an issue with a product you sendThey will report an issue such as ; that item is fake , or damaged and return itSome times they don't send original item the forst time it was fine I sent some shoes buyer reports an issue poshmark sides with buyers so aprroval to send item back happens which can take up to weeks to get to the bottom ofAnd gives buyers plenty of time to wear product or switch it outWhen I recieved a beat up pair of van in the box I sent instead of jordansI was lividThey resolved it and sent my money back like okay coolBut thats once so I get another return Guy send me back my shoes worn and not in never worn condition and I provided proof and posh basically states because they previously helped me resolve a case they can't help me again so I basically got stuck with dirty worn shoe
On November 15th I made numerous purchases from Poshmark seller ***I ordered eight products for a total of $and paid $in postage to receive a crushed open box upon deliveryThrough conversations with the seller and further inspection of the box and it's contents it was discovered there were numerous items missingThis was reported immediately to my post office and a report was madeI also reported this to Poshmark and the seller only to have them release the funds to the seller without aiding or helping rectify the shortage of my orderThe only option I was given was to return the orderWell how can I return an order that is short? Makes no senseI also received the following from them: We here at Poshmark HQ truly value you as a member of the Poshmark communityThis is why we are contacting you today about some activity on your account that is in violation of our guidelinesWe have noticed that you've been purchasing items, such as the The Art of Shaving kit