Allowed Buyer to Commit Fraud and Damage my Item, Refused to Release my Funds for Selling my Item Sold a girl a brand new with tags bikini topThe bikini top was in perfect condition and had JUST been purchased from an online retailer only for me to find out it did not fit me but the retailer would not take a return, so I decided to sell the top on PoshmarkThe girl who bought the top from me on Poshmark wears all large bikini tops as she is a 34C/32D and though I am a 30D but the top was too small for me she purchased this medium top anywaysMore than hours after she received the top, she suddenly claims it was unstitched on one side, when I told her that wasn't possible and if she was referring to how it's manufactured with raw edged straps as shown in the pictures on my listing she changed the story to that one of the cups was unstitchedAgain not possible as I fully inspected the bikini top when I received it from the online retailer and before I shipped it to the buyer and
I was told by Poshmark in the past that any order over 5LBS would require a different labelAs my order was over 5lbs, I went through the help forum to try and find a way to acquire the new label (to accommodate the 7lbs)I mistakenly clicked on a prompt and it cancelled the entire orderAs I did not want to delay shipment, I took a chance and went to the post office- I was prepared to pay the difference in shipping costs and ask for a retroactive reimbursementThankfully, the original label was accepted and my package is on its way (with additional goodies as a thank you for such a large purchase)I reached out to support and this is the second/third (as I reached out twice about this matter) time that my emails have gone unansweredThe order still shows as cancelled and given that it will likely arrive tomorrow or the day after, my funds will not be available to me in a timely manner (if at all)To make matters worse, I tweeted to the company- while I see new tweet, those I ma
I ordered "#### items ###### Mystery Box." from *** This was my first Poshmark purchase and I am very disappointed with this purchaseThis is a mystery box, however there is no clothing style name and number identified for each productI cannot research the product because there is no style name and numberDescription says "Items Condition include EUC, NWT, NWOT"How am I supposed to know if the item is EUC or NWOT? This information was not provided so I cannot answer this question for any prospective buyersI don't know if it is EUC or NWOTAlso, I received ZERO NWT, which was very disappointingI never got the NWT item conditionI don't have the information for these productsI cannot use this product and I want to return it for a full refundI also want my $referral promo backI hope to continue using poshmark, so I hope you will help me with this purchaseOn your decision submitted today (10/14), you denied my returnI strongly disagree with your decision to
Sold a shirt to a buyer on the app on December 10thToday is now December 17thPoshmark’s policy states that if the buyer does not release funds to me within days then on the 4th day after delivery, I will get my money automaticallyThis however is the 7th day and I still have not recieved anythingNeither have I recieved a report that my item had defects or anything of that nature, so I shoukd have my moneyI have emailed them about times and only got a reply to my first email I ever sent themAny after that have not been answered so I resorted to TwitterI posted on their post and they asked me to give my user name so I did and I still have recieved no contact of any kindI am just trying to have my money that I deserve as I shipped and sold the item properly through their service
Purchased handbag..company states after seventh day of non shipment..I am able to request refund and cancel orderToday being seventh day and neither company nor seller has provided a tracking number to prove shipment..I am requesting immediate refundNo response from company or seller
I purchased a *** *** 18k Diamond Bracelet on Poshmark for $2KBased on their policy all the items over $get authenticated by PoshmarkMy item was authenticated over a week ago, however, nothing was shipped to meI sent Poshmark numerous emails and so did the sellerThey never responded to any of our inquiriesI opened a dispute with Paypal and Poshmark provided Paypal invalid tracking numberThis is not the way a honest business operatesIf the item was lost Poshmark should contact the seller and the buyer and explain what happenedTheir website states that all the emails will be addressed within to hours but we both have been waiting for a weekThe seller is out of money and her bracelet
I purchased an article of clothing that was advertised as an authentic designer piece at a discounted priceI paid $plus shipping and handlingUpon receiving such package, I could clearly tell item was inauthenticI own other authentic articles of clothing from same fashion house and know how to look for specific details that this piece of clothing did not haveI made a formal complaint and was granted a full refundOn their official guidelines, Poshmark states once seller receives package I am refunded my moneyI have confirmation that this seller has received package on December 6th, I still have not been refundedI got a notification stating that I did not honor the 48-hour time frame I was grantedThis is not trueI have documents validating I have stayed within time-frameI have several emails showing I have tried to communicate with someone at poshmark, seeking to be kept in the loopNo one has reached out to meSince they do not have a telephone number to c
I feel that I am the victim of a Poshmark acting fraudulently and in bad faithI recently made an on-line purchase from the resale company called PoshmarkI bought a *** *** *** *** from the Poshmark siteThe price was $**Poshmark is a *** *** *** *** companyI was not made aware, nor was it noted anywhere on the page, that the sale would be finalOnce I received the ***, I discovered that the fit was neither comfortable nor my proper size, in spite of being advertised as suchI immediately contacted Poshmark by e-mail and requested a refund When I attempted to call them, I received is a robo-message stating that Poshmark does not accept phone callsThey responded via e-mail that my request for a refund was denied because “sizing can vary by fit” and “we recommend asking for exact measurements”I do not understand, nor accept, this response as adequateHaving no recourse for a $** purchase, without being able to see, touch, or try on the merchandise
I purchased a designer diaper bag from the websiteWhen I received it I thought the coloring was odd but I used it for a few months with my daughterI decided to sell the bag on the same websiteI disclosed the color discrepancies and provided pictures showing the color differencesI had three buyers interested in the bag and I sold it to the first oneShe reported the "item as not described" when she received itShe told the company that the stripes on the bag look more brown than blackThis was fully disclosed to her before purchasing but she must have had buyer's remorse upon receivingThe company sided with the buyer and she returned the bag to meI don't understand how the "item was not as described" and customer service will not get back to meYou can only contact their customer service via email so there isn't even a phone number that I could callI'm very disappointed with their services
I was charged for free shipping and when I sent 5+ emails to ask for a refund, all of my communications were ignoredI still have not received the courtesy of a responseMy debit card was charged an excessive amount so I am entitled to a refundHowever, the company is in radio silenceThere is no telephone number for PoshMark customers/sellers/buyers to contact customer serviceJust an email system that goes unanswered
I purchased an item that was deceptively labeled as something it was notI requested to return the item in exchange for my money and waited for days, hearing nothingI ended up having to leave my house to help a sick family member and received a notice that I would have hours to return the item if I wanted my refundI emailed them and asked for an extension, which they didI had the item packed up and I received another notice that it needed to be mailed out, this was on a ***, so no way to mail itI dropped it in a box on Monday and that evening they stated they would be giving the money back to the buyerSo now the item is heading back to the buyer and she also gets the moneyI feel like there is an unfair burden placed on the buyer by this companyI simply purchased something that was purposely labeled incorrectly in order for the seller to "get more traffic"This company knows that people do this on their website, I feel like they should correct thisIt is unfair
On 12/2/18, I ordered a pair of leggings for $from a seller on PoshmarkThe money was instantly taken from my accountPoshmarks policy states that they hold the money and then release it to the seller once the buyer confirms that they received the productMy order never shippedAfter a week of not having an item ship, you can cancel your orderOn 12/10/18, I canceled the order, but my money was not returned to meI’ve emailed Poshmark twice with no responseThough they say they’ll get back to you within hours, it has definitely been more than that for both emailsI tried to call them as well, but they don’t have phone support and their mailbox is fullI think this is a scam and I want my money back
I accepted an "offer" on an item on the Poshmark website using their "Make An Offer" featurePoshmark's policy guarantees the "offer" feature is "binding and a sale is guaranteed when you accept an offer" and "buyers using 'Make An Offer' are committed", "Purchases made using the 'Make An Offer' feature cannot be cancelled as an accidental purchase"After the buyer purchased the item she changed her mind (the Poshmark guarantee does not uphold a return if the buyer simply changes their mind and Poshmark's policy specifically states such) and continued to message me on (2) items listed on my page (the one purchased and a similar one); the messages were asking me to cancel the sale and eluding to the fact that if I didn't cancel she would return the itemI immediately contacted Poshmark to report the harassmentI provided Poshmark with all the details, comments listed by the buyer, photographs, and emailed them my detailed statements several times prior to and throughout the transact
On October 5, I placed an order through Poshmark.com and they immediately debited my accountThe seller was allowed days to ship the item before I could cancelShe never shipped it so I cancelled on 10-Poshmark now tells me It will be 10-business days before they will release my fundsI am a senior on SSI and need the money more than themCan you please help? Thank you
On November 15th I made numerous purchases from Poshmark seller ***I ordered eight products for a total of $and paid $in postage to receive a crushed open box upon deliveryThrough conversations with the seller and further inspection of the box and it's contents it was discovered there were numerous items missingThis was reported immediately to my post office and a report was madeI also reported this to Poshmark and the seller only to have them release the funds to the seller without aiding or helping rectify the shortage of my orderThe only option I was given was to return the orderWell how can I return an order that is short? Makes no senseI also received the following from them: We here at Poshmark HQ truly value you as a member of the Poshmark communityThis is why we are contacting you today about some activity on your account that is in violation of our guidelinesWe have noticed that you've been purchasing items, such as the The Art of Shaving kit
I recently sold an item on PoshmarkThe buyer decided they did not want the item because they felt the description was not accurateThe item was returned to me and smells horribly of smokeI am not a smoker and now the item is ruined and I will not be able to sell it
I purchased a $pair of shoes that had been resoled and advertised as the wrong sizeEven after providing photographic evidence my claim to return the item was denied
I sold an item, the buyer did a return request cause the heels was wornWell when I got the item back, it was not the same item I sent outIt had black marks on the insides, the backs were in bad shape, the toes of the boots were nasty and worst of all the item smelled bad of weedSo bad I couldn’t stand to have them in my homeI contacted Poshmark and they have yet to answer meI want my original item back and my money owed for the order
I ordered a pair of shoes over a week ago and the money was taken out of my accountNot only did the seller not ship this item, but they seemed to have deleted every item out of their closet as if they were trying to delete their account and disappearI have sent numerous support emails to the company and have yet to receive a response other than "We try to get back within hours but we are upgrading to a new email system" even their voicemail inbox is full on the customer service numberI even added a comment on my own profile with the seller tagged in it to try and get some responseI just want to know what's going on! With Poshmark's reputation I know I have a 50/chance of getting my money back once I click cancel and I DO NOT want to deal with that againPoshmark does not let us contact the seller so I am completely in the dark
Item was shipped to the buyerBuyer returned the item to the wrong address and the package was returned back to the buyerPoshmark was not supposed to refund the buyer till the package was safely returned to seller...meposhmark refunded the buyer out of my funds and the item I never got backUSPS site showed the item was intercepted by the sender on tracking....why am I being held financially liable against poshmark' s own policy
Allowed Buyer to Commit Fraud and Damage my Item, Refused to Release my Funds for Selling my Item Sold a girl a brand new with tags bikini topThe bikini top was in perfect condition and had JUST been purchased from an online retailer only for me to find out it did not fit me but the retailer would not take a return, so I decided to sell the top on PoshmarkThe girl who bought the top from me on Poshmark wears all large bikini tops as she is a 34C/32D and though I am a 30D but the top was too small for me she purchased this medium top anywaysMore than hours after she received the top, she suddenly claims it was unstitched on one side, when I told her that wasn't possible and if she was referring to how it's manufactured with raw edged straps as shown in the pictures on my listing she changed the story to that one of the cups was unstitchedAgain not possible as I fully inspected the bikini top when I received it from the online retailer and before I shipped it to the buyer and
I was told by Poshmark in the past that any order over 5LBS would require a different labelAs my order was over 5lbs, I went through the help forum to try and find a way to acquire the new label (to accommodate the 7lbs)I mistakenly clicked on a prompt and it cancelled the entire orderAs I did not want to delay shipment, I took a chance and went to the post office- I was prepared to pay the difference in shipping costs and ask for a retroactive reimbursementThankfully, the original label was accepted and my package is on its way (with additional goodies as a thank you for such a large purchase)I reached out to support and this is the second/third (as I reached out twice about this matter) time that my emails have gone unansweredThe order still shows as cancelled and given that it will likely arrive tomorrow or the day after, my funds will not be available to me in a timely manner (if at all)To make matters worse, I tweeted to the company- while I see new tweet, those I ma
I ordered "#### items ###### Mystery Box." from *** This was my first Poshmark purchase and I am very disappointed with this purchaseThis is a mystery box, however there is no clothing style name and number identified for each productI cannot research the product because there is no style name and numberDescription says "Items Condition include EUC, NWT, NWOT"How am I supposed to know if the item is EUC or NWOT? This information was not provided so I cannot answer this question for any prospective buyersI don't know if it is EUC or NWOTAlso, I received ZERO NWT, which was very disappointingI never got the NWT item conditionI don't have the information for these productsI cannot use this product and I want to return it for a full refundI also want my $referral promo backI hope to continue using poshmark, so I hope you will help me with this purchaseOn your decision submitted today (10/14), you denied my returnI strongly disagree with your decision to
Sold a shirt to a buyer on the app on December 10thToday is now December 17thPoshmark’s policy states that if the buyer does not release funds to me within days then on the 4th day after delivery, I will get my money automaticallyThis however is the 7th day and I still have not recieved anythingNeither have I recieved a report that my item had defects or anything of that nature, so I shoukd have my moneyI have emailed them about times and only got a reply to my first email I ever sent themAny after that have not been answered so I resorted to TwitterI posted on their post and they asked me to give my user name so I did and I still have recieved no contact of any kindI am just trying to have my money that I deserve as I shipped and sold the item properly through their service
Purchased handbag..company states after seventh day of non shipment..I am able to request refund and cancel orderToday being seventh day and neither company nor seller has provided a tracking number to prove shipment..I am requesting immediate refundNo response from company or seller
I purchased a *** *** 18k Diamond Bracelet on Poshmark for $2KBased on their policy all the items over $get authenticated by PoshmarkMy item was authenticated over a week ago, however, nothing was shipped to meI sent Poshmark numerous emails and so did the sellerThey never responded to any of our inquiriesI opened a dispute with Paypal and Poshmark provided Paypal invalid tracking numberThis is not the way a honest business operatesIf the item was lost Poshmark should contact the seller and the buyer and explain what happenedTheir website states that all the emails will be addressed within to hours but we both have been waiting for a weekThe seller is out of money and her bracelet
I purchased an article of clothing that was advertised as an authentic designer piece at a discounted priceI paid $plus shipping and handlingUpon receiving such package, I could clearly tell item was inauthenticI own other authentic articles of clothing from same fashion house and know how to look for specific details that this piece of clothing did not haveI made a formal complaint and was granted a full refundOn their official guidelines, Poshmark states once seller receives package I am refunded my moneyI have confirmation that this seller has received package on December 6th, I still have not been refundedI got a notification stating that I did not honor the 48-hour time frame I was grantedThis is not trueI have documents validating I have stayed within time-frameI have several emails showing I have tried to communicate with someone at poshmark, seeking to be kept in the loopNo one has reached out to meSince they do not have a telephone number to c
I feel that I am the victim of a Poshmark acting fraudulently and in bad faithI recently made an on-line purchase from the resale company called PoshmarkI bought a *** *** *** *** from the Poshmark siteThe price was $**Poshmark is a *** *** *** *** companyI was not made aware, nor was it noted anywhere on the page, that the sale would be finalOnce I received the ***, I discovered that the fit was neither comfortable nor my proper size, in spite of being advertised as suchI immediately contacted Poshmark by e-mail and requested a refund When I attempted to call them, I received is a robo-message stating that Poshmark does not accept phone callsThey responded via e-mail that my request for a refund was denied because “sizing can vary by fit” and “we recommend asking for exact measurements”I do not understand, nor accept, this response as adequateHaving no recourse for a $** purchase, without being able to see, touch, or try on the merchandise
I purchased a designer diaper bag from the websiteWhen I received it I thought the coloring was odd but I used it for a few months with my daughterI decided to sell the bag on the same websiteI disclosed the color discrepancies and provided pictures showing the color differencesI had three buyers interested in the bag and I sold it to the first oneShe reported the "item as not described" when she received itShe told the company that the stripes on the bag look more brown than blackThis was fully disclosed to her before purchasing but she must have had buyer's remorse upon receivingThe company sided with the buyer and she returned the bag to meI don't understand how the "item was not as described" and customer service will not get back to meYou can only contact their customer service via email so there isn't even a phone number that I could callI'm very disappointed with their services
I was charged for free shipping and when I sent 5+ emails to ask for a refund, all of my communications were ignoredI still have not received the courtesy of a responseMy debit card was charged an excessive amount so I am entitled to a refundHowever, the company is in radio silenceThere is no telephone number for PoshMark customers/sellers/buyers to contact customer serviceJust an email system that goes unanswered
I purchased an item that was deceptively labeled as something it was notI requested to return the item in exchange for my money and waited for days, hearing nothingI ended up having to leave my house to help a sick family member and received a notice that I would have hours to return the item if I wanted my refundI emailed them and asked for an extension, which they didI had the item packed up and I received another notice that it needed to be mailed out, this was on a ***, so no way to mail itI dropped it in a box on Monday and that evening they stated they would be giving the money back to the buyerSo now the item is heading back to the buyer and she also gets the moneyI feel like there is an unfair burden placed on the buyer by this companyI simply purchased something that was purposely labeled incorrectly in order for the seller to "get more traffic"This company knows that people do this on their website, I feel like they should correct thisIt is unfair
On 12/2/18, I ordered a pair of leggings for $from a seller on PoshmarkThe money was instantly taken from my accountPoshmarks policy states that they hold the money and then release it to the seller once the buyer confirms that they received the productMy order never shippedAfter a week of not having an item ship, you can cancel your orderOn 12/10/18, I canceled the order, but my money was not returned to meI’ve emailed Poshmark twice with no responseThough they say they’ll get back to you within hours, it has definitely been more than that for both emailsI tried to call them as well, but they don’t have phone support and their mailbox is fullI think this is a scam and I want my money back
I accepted an "offer" on an item on the Poshmark website using their "Make An Offer" featurePoshmark's policy guarantees the "offer" feature is "binding and a sale is guaranteed when you accept an offer" and "buyers using 'Make An Offer' are committed", "Purchases made using the 'Make An Offer' feature cannot be cancelled as an accidental purchase"After the buyer purchased the item she changed her mind (the Poshmark guarantee does not uphold a return if the buyer simply changes their mind and Poshmark's policy specifically states such) and continued to message me on (2) items listed on my page (the one purchased and a similar one); the messages were asking me to cancel the sale and eluding to the fact that if I didn't cancel she would return the itemI immediately contacted Poshmark to report the harassmentI provided Poshmark with all the details, comments listed by the buyer, photographs, and emailed them my detailed statements several times prior to and throughout the transact
On October 5, I placed an order through Poshmark.com and they immediately debited my accountThe seller was allowed days to ship the item before I could cancelShe never shipped it so I cancelled on 10-Poshmark now tells me It will be 10-business days before they will release my fundsI am a senior on SSI and need the money more than themCan you please help? Thank you
On November 15th I made numerous purchases from Poshmark seller ***I ordered eight products for a total of $and paid $in postage to receive a crushed open box upon deliveryThrough conversations with the seller and further inspection of the box and it's contents it was discovered there were numerous items missingThis was reported immediately to my post office and a report was madeI also reported this to Poshmark and the seller only to have them release the funds to the seller without aiding or helping rectify the shortage of my orderThe only option I was given was to return the orderWell how can I return an order that is short? Makes no senseI also received the following from them: We here at Poshmark HQ truly value you as a member of the Poshmark communityThis is why we are contacting you today about some activity on your account that is in violation of our guidelinesWe have noticed that you've been purchasing items, such as the The Art of Shaving kit
I recently sold an item on PoshmarkThe buyer decided they did not want the item because they felt the description was not accurateThe item was returned to me and smells horribly of smokeI am not a smoker and now the item is ruined and I will not be able to sell it
I purchased a $pair of shoes that had been resoled and advertised as the wrong sizeEven after providing photographic evidence my claim to return the item was denied
I sold an item, the buyer did a return request cause the heels was wornWell when I got the item back, it was not the same item I sent outIt had black marks on the insides, the backs were in bad shape, the toes of the boots were nasty and worst of all the item smelled bad of weedSo bad I couldn’t stand to have them in my homeI contacted Poshmark and they have yet to answer meI want my original item back and my money owed for the order
I ordered a pair of shoes over a week ago and the money was taken out of my accountNot only did the seller not ship this item, but they seemed to have deleted every item out of their closet as if they were trying to delete their account and disappearI have sent numerous support emails to the company and have yet to receive a response other than "We try to get back within hours but we are upgrading to a new email system" even their voicemail inbox is full on the customer service numberI even added a comment on my own profile with the seller tagged in it to try and get some responseI just want to know what's going on! With Poshmark's reputation I know I have a 50/chance of getting my money back once I click cancel and I DO NOT want to deal with that againPoshmark does not let us contact the seller so I am completely in the dark
Item was shipped to the buyerBuyer returned the item to the wrong address and the package was returned back to the buyerPoshmark was not supposed to refund the buyer till the package was safely returned to seller...meposhmark refunded the buyer out of my funds and the item I never got backUSPS site showed the item was intercepted by the sender on tracking....why am I being held financially liable against poshmark' s own policy