I made an online purchase and received a poorly made product which was not as advertisedWhen I complained to customer service and requested to return the item, my request was denied and I was told it was my fault for not asking more questions prior to purchaseI just want to return the item and receive a refund, and the customer service has been terrible
I sold an item on their site which beside a heat stamp inside was in impeccable conditionAfter the buyer had buyers remorse she got the wallet and submitted a claim of additional damages to the walletPoshmark granted her unsubstantiated claim and returned the wallet to meOnce I received the wallet I found that not only had the buyer made those damages that she requested her refund for but she also stole the original box and dust back that was sent with the walletI am unable to get Poshmark to answer sufficiently to my emailsDue to the fact they took the buyers word over mine and didn't look at the case as a whole by studying the pics listed and the one the buyer sent as well as the messages she sent after purchasing which showed she had buyers remorse instead of a problem so the damage that she picturesd was intentionally done by the buyer
I purchased an item on poshmark on Saturday morning *** ** ***)The price for the item was low, and I did a quick reverse search for the item and found that the pictures were stolen from ebayI contacted the seller on ebay and asked if the bag were being sold on poshmark, and she replied that it was notI immediately tried to cancel the order (ony minutes after it was placed), but the seller marked it as shipped, called me a mother *** and blocked me when I asked her to cancelShe subsequently shipped me an empty boxI contacted poshmark right away, but they do not do business on weekends, nor do they have a phone numberThis sort of scamming in which a new seller steals pictures from ebay and then sends an empty box is common on poshmarkI believe that poshmark is negligent in their monitoring of their website, and should take responsibility for stopping the scammersAn easy fix would be to require new sellers to sell at least 3-items before bein
I had two sales pending, at which time I had a zero balance with PoshmarkMy pending balance included both items that were en route to their buyersOnce one of them was received, my funds were released and showed so in "Redeemable" fundsHowever, when the second item was received by buyer and I got an email stating my funds from this transaction were released, my balance did not reflect thisI sent Poshmark an email explaining the issue with the order numbers and amountsI received an email back within a few hours stating that they have confirmed the release of the fundsBut the funds were NOT released and inaccessible by meThe money disappeared! I have since them sent them a screenshot and more details in three additional emails, waiting a minimum of hours on business days between each emailI never got a responseLong story short, Poshmark took my money and is now ignoring my attempts to contact them and resolve this issueI am a "Suggested User" and have been with Posh
The buyer filed a return for the same reason, stating the item has been worn and showing evidence the items have been wornWe are not able to determine the item was not shipped this way as we do not see the inside of the undergarments in the listing photosThe item also did not come with retail
tags attached to confirm the item is brand newBecause we are not able to confirm the order was not shipped this way, we have given the seller $* Posh Credit as a courtesyDue to this, we consider the case resolved
I purchased a pair of gloves online Oct.27,for $I was told they would be shipped within daysThey have not been shippedThey were a giftThey do not answer the phone, I have e-mailed them daily, their response is generic, have not addressed my order
I DONT THINK THIS WAS THE SELL ON POSHMARKS SITES FAULTI PURCHASED SOMETHING ON THE 9TH FOR A VALENTINES DAY GIFT AND ON THE 12TH I GET AN EMAIL STATING THAT POSHMARK HAD TO REVIEW AND MAKE SURE IT WASNT A STRAW PURCHASEDUE TO A DIFFERENT NAME ON BILLINGSAME LAST NAMEAND SO NOT STILL ON THE 14TH I HAVE NO IDEA IF MY ITEM HAS BEEN SHIPPEDTHE DAY I PURCHASED THE ITEM I RECEIVED A TEXT FROM PAYPAL TO APPROVE PURCHASE AND I SAID YESAND NOW DAYS LATER STILL NO SHIPPING TRACKING NUMBERI WOULD NEVER PURCHASE ANYTHING ON HERE EVER AGAINBEWARE
Recently purchased Lularoe leggings which stated the OS size The leggings were miss sized and appeared to be more for a teen Seller stated that she purchased pairs and is reselling pair, however never opened the packaged just resold them My complaint was that they were not OS size and appeared to be defectivePoshmark refused my refund The seller should have looked at item before selling
I ordered a pair of shoesI ordered a I received an left and a rightI’ve contacted the seller for a refund and have gotten no responseI would like a refund
On June 27, 2018, buyer *** purchased Prada Oxfords from me off the app POSHMARK, an online consignment clothing storeThe buyer purchased these shoes for $Poshmark takes a 20% commission, so they received $from this order and I received $I shipped out these shoes the following day (June 28th) and due to Poshmark's policy, any item that is over $is inspected by their team for authenticityThe shoes arrived to Poshmark's headquarters right before the July 4th holiday and they were confirmed authentic by their staff on July 5thThe shoes were immediately shipped out to the buyer the following dayThe Prada oxfords were shipped out with USPS and USPS attempted to make the delivery on July 7th and this shipment required a signatureThe tracking information states that a reminder to schedule redelivery of item notice was left at the residenceThis is the last update on the tracking numberPoshmark has a policy that once an item is delivered, the buyer has hou
Poshmark is a scammers paradiseTurn around and run, aside from their ridiculously expensive fees this app is a scammers paradiseI am a reseller and have been scammed out of items by the same buyer three times through different accounts and addresses, each time the buyer has successfully won the case against me automatically by Posh
If I'm being entirely honest, I have far more than just a service issueFirst things first, I signed up with Poshmark in May of this yearI had never previously used Poshmark, made a purchase through Poshmark, etcI had an advertisement on my account for free shipping for my first purchase since I was a new Posher, and also received an e-mail advertising for free shipping for my first purchaseAs I was making my first purchase, there wasn't anywhere to enter a promo code or anything of the sortI thought maybe the shipping discount was applied after the purchase was madeI snapped a screenshot of the free shipping advertisement on my account just in caseI noticed the shipping cost never dropped off my purchase total so I sent an email to customer support including the screenshot from my account as well as the free shipping email I had been sent just days beforeFinally after waiting two days, I heard back and was accused of not being a new userI emailed back and forth with c
On June 23, I sold an item for $on Poshmark appThis was my first time making a sale on this app and I had chosen the direct deposit method to receive paymentI entered my account and routing information and I was unaware that I accidentally input the incorrect account numberDays went by where I did not receive the money from Poshmark in my account when I was told it was released on July 8, so I reached out to them on July via their email support since they do not have a phone number and I was told direct deposit takes 3-business days, and that if I had input the incorrect account number, I would get an email rejecting the depositI never received said rejection email, so I was still unaware of the mistake I had madePoshmark confirmed the account number I had entered and that is when I realized it was the incorrect number (off by one digit)I emailed Poshmark everyday and days went by where I did not hear backI also spoke with *** (my bank) multiple times a
I am disappointed to file this complaint as I tried to resolve with Poshmark, but I have no other optionI purchased a piece of jewelry via Poshmark and it was sent to them for authenticationPoshmark mailed the item to me via USPS with signature confirmation (as they always do)USPS did not obtain my signature and looks like the forged my signature as I was not in town the entire weekend this was supposedly deliveredNow I am out of and no ringPoshmark has told me to just wait till this sorts it self out but won’t take responsibly or action to do anythingI have spent countless hours talking to USPS as Poshmark (as seller and shipper) has refused to doThey don’t have a phone number to contact them so email is the only way to communicateI sometime have waited up to three days to get a response to my email
I placed an order for a tote bagI have email confirmationI was shipped cosmeticsThe company website does not provide any direct customer service link or phone numberI emailed the company twice and have received no responseI would like what I purchasedI also sent a facebook message to the shipper, to no availHelpMy credit card was charged and I do not have my product or a clear path to resolve
I sold an item to a purchaser through the Poshmark app and have not been compensated for the item because I put extra insurance on the item because it is worth $and the item was only insured for $via the Poshmark labelI wrote Poshmark and advised that for order number*** the post office added a different tracking number to the packageThe new tracking number is: ***I requested that the purchaser be advised, and make sure that the order is updated with this information so that payment may be processed to me upon receiptUPS tracking says that the item was received by the purchaserPoshmark then cancelled the transaction because it claims that the item wasn't scanned in its system, and therefore, they thought it was never sentI notified them that the purchaser had received the item
Poshmark will not stand by a seller even when a buyer returns an item poorly packaged thereby ruining the itemI had a buyer open a case and return an itemIf someone doesn't want what they purchased, I'm find taking it back, because I know I sell quality products and I can sell it to someone else Even though I was happy to take back the necklace pendent, the buyer returned it in an envelope without any padding, scratching the stone and making the pendent worthlessI sent pictures to Poshmark of the scratches and the envelopeThis seems like an open and shut case to mePoshmark instead felt that they could not tell where the damage came from, so only gave me $creditI was shockedIf Poshmark doesn't have a policy about returning items in appropriate packaging, how am I supposed to be able to protect my inventory? I’m seriously considering not selling on poshmark after this incident, and I would suggest everyone else stay away from this site
I made an online purchase and received a poorly made product which was not as advertisedWhen I complained to customer service and requested to return the item, my request was denied and I was told it was my fault for not asking more questions prior to purchaseI just want to return the item and receive a refund, and the customer service has been terrible
I sold an item on their site which beside a heat stamp inside was in impeccable conditionAfter the buyer had buyers remorse she got the wallet and submitted a claim of additional damages to the walletPoshmark granted her unsubstantiated claim and returned the wallet to meOnce I received the wallet I found that not only had the buyer made those damages that she requested her refund for but she also stole the original box and dust back that was sent with the walletI am unable to get Poshmark to answer sufficiently to my emailsDue to the fact they took the buyers word over mine and didn't look at the case as a whole by studying the pics listed and the one the buyer sent as well as the messages she sent after purchasing which showed she had buyers remorse instead of a problem so the damage that she picturesd was intentionally done by the buyer
I purchased an item on poshmark on Saturday morning *** ** ***)The price for the item was low, and I did a quick reverse search for the item and found that the pictures were stolen from ebayI contacted the seller on ebay and asked if the bag were being sold on poshmark, and she replied that it was notI immediately tried to cancel the order (ony minutes after it was placed), but the seller marked it as shipped, called me a mother *** and blocked me when I asked her to cancelShe subsequently shipped me an empty boxI contacted poshmark right away, but they do not do business on weekends, nor do they have a phone numberThis sort of scamming in which a new seller steals pictures from ebay and then sends an empty box is common on poshmarkI believe that poshmark is negligent in their monitoring of their website, and should take responsibility for stopping the scammersAn easy fix would be to require new sellers to sell at least 3-items before bein
I had two sales pending, at which time I had a zero balance with PoshmarkMy pending balance included both items that were en route to their buyersOnce one of them was received, my funds were released and showed so in "Redeemable" fundsHowever, when the second item was received by buyer and I got an email stating my funds from this transaction were released, my balance did not reflect thisI sent Poshmark an email explaining the issue with the order numbers and amountsI received an email back within a few hours stating that they have confirmed the release of the fundsBut the funds were NOT released and inaccessible by meThe money disappeared! I have since them sent them a screenshot and more details in three additional emails, waiting a minimum of hours on business days between each emailI never got a responseLong story short, Poshmark took my money and is now ignoring my attempts to contact them and resolve this issueI am a "Suggested User" and have been with Posh
The buyer filed a return for the same reason, stating the item has been worn and showing evidence the items have been wornWe are not able to determine the item was not shipped this way as we do not see the inside of the undergarments in the listing photosThe item also did not come with retail
tags attached to confirm the item is brand newBecause we are not able to confirm the order was not shipped this way, we have given the seller $* Posh Credit as a courtesyDue to this, we consider the case resolved
I purchased a pair of gloves online Oct.27,for $I was told they would be shipped within daysThey have not been shippedThey were a giftThey do not answer the phone, I have e-mailed them daily, their response is generic, have not addressed my order
I DONT THINK THIS WAS THE SELL ON POSHMARKS SITES FAULTI PURCHASED SOMETHING ON THE 9TH FOR A VALENTINES DAY GIFT AND ON THE 12TH I GET AN EMAIL STATING THAT POSHMARK HAD TO REVIEW AND MAKE SURE IT WASNT A STRAW PURCHASEDUE TO A DIFFERENT NAME ON BILLINGSAME LAST NAMEAND SO NOT STILL ON THE 14TH I HAVE NO IDEA IF MY ITEM HAS BEEN SHIPPEDTHE DAY I PURCHASED THE ITEM I RECEIVED A TEXT FROM PAYPAL TO APPROVE PURCHASE AND I SAID YESAND NOW DAYS LATER STILL NO SHIPPING TRACKING NUMBERI WOULD NEVER PURCHASE ANYTHING ON HERE EVER AGAINBEWARE
Recently purchased Lularoe leggings which stated the OS size The leggings were miss sized and appeared to be more for a teen Seller stated that she purchased pairs and is reselling pair, however never opened the packaged just resold them My complaint was that they were not OS size and appeared to be defectivePoshmark refused my refund The seller should have looked at item before selling
I ordered a pair of shoesI ordered a I received an left and a rightI’ve contacted the seller for a refund and have gotten no responseI would like a refund
On June 27, 2018, buyer *** purchased Prada Oxfords from me off the app POSHMARK, an online consignment clothing storeThe buyer purchased these shoes for $Poshmark takes a 20% commission, so they received $from this order and I received $I shipped out these shoes the following day (June 28th) and due to Poshmark's policy, any item that is over $is inspected by their team for authenticityThe shoes arrived to Poshmark's headquarters right before the July 4th holiday and they were confirmed authentic by their staff on July 5thThe shoes were immediately shipped out to the buyer the following dayThe Prada oxfords were shipped out with USPS and USPS attempted to make the delivery on July 7th and this shipment required a signatureThe tracking information states that a reminder to schedule redelivery of item notice was left at the residenceThis is the last update on the tracking numberPoshmark has a policy that once an item is delivered, the buyer has hou
Poshmark is a scammers paradiseTurn around and run, aside from their ridiculously expensive fees this app is a scammers paradiseI am a reseller and have been scammed out of items by the same buyer three times through different accounts and addresses, each time the buyer has successfully won the case against me automatically by Posh
They only rule for the sellers who misrepresent the items
I was sent the wrong product and the seller blocked me
If I'm being entirely honest, I have far more than just a service issueFirst things first, I signed up with Poshmark in May of this yearI had never previously used Poshmark, made a purchase through Poshmark, etcI had an advertisement on my account for free shipping for my first purchase since I was a new Posher, and also received an e-mail advertising for free shipping for my first purchaseAs I was making my first purchase, there wasn't anywhere to enter a promo code or anything of the sortI thought maybe the shipping discount was applied after the purchase was madeI snapped a screenshot of the free shipping advertisement on my account just in caseI noticed the shipping cost never dropped off my purchase total so I sent an email to customer support including the screenshot from my account as well as the free shipping email I had been sent just days beforeFinally after waiting two days, I heard back and was accused of not being a new userI emailed back and forth with c
On June 23, I sold an item for $on Poshmark appThis was my first time making a sale on this app and I had chosen the direct deposit method to receive paymentI entered my account and routing information and I was unaware that I accidentally input the incorrect account numberDays went by where I did not receive the money from Poshmark in my account when I was told it was released on July 8, so I reached out to them on July via their email support since they do not have a phone number and I was told direct deposit takes 3-business days, and that if I had input the incorrect account number, I would get an email rejecting the depositI never received said rejection email, so I was still unaware of the mistake I had madePoshmark confirmed the account number I had entered and that is when I realized it was the incorrect number (off by one digit)I emailed Poshmark everyday and days went by where I did not hear backI also spoke with *** (my bank) multiple times a
I am disappointed to file this complaint as I tried to resolve with Poshmark, but I have no other optionI purchased a piece of jewelry via Poshmark and it was sent to them for authenticationPoshmark mailed the item to me via USPS with signature confirmation (as they always do)USPS did not obtain my signature and looks like the forged my signature as I was not in town the entire weekend this was supposedly deliveredNow I am out of and no ringPoshmark has told me to just wait till this sorts it self out but won’t take responsibly or action to do anythingI have spent countless hours talking to USPS as Poshmark (as seller and shipper) has refused to doThey don’t have a phone number to contact them so email is the only way to communicateI sometime have waited up to three days to get a response to my email
I placed an order for a tote bagI have email confirmationI was shipped cosmeticsThe company website does not provide any direct customer service link or phone numberI emailed the company twice and have received no responseI would like what I purchasedI also sent a facebook message to the shipper, to no availHelpMy credit card was charged and I do not have my product or a clear path to resolve
Regarding Order***We have refunded the user for their purchase on October 11th, For this reason we consider the case closed
I sold an item to a purchaser through the Poshmark app and have not been compensated for the item because I put extra insurance on the item because it is worth $and the item was only insured for $via the Poshmark labelI wrote Poshmark and advised that for order number*** the post office added a different tracking number to the packageThe new tracking number is: ***I requested that the purchaser be advised, and make sure that the order is updated with this information so that payment may be processed to me upon receiptUPS tracking says that the item was received by the purchaserPoshmark then cancelled the transaction because it claims that the item wasn't scanned in its system, and therefore, they thought it was never sentI notified them that the purchaser had received the item
Poshmark will not stand by a seller even when a buyer returns an item poorly packaged thereby ruining the itemI had a buyer open a case and return an itemIf someone doesn't want what they purchased, I'm find taking it back, because I know I sell quality products and I can sell it to someone else Even though I was happy to take back the necklace pendent, the buyer returned it in an envelope without any padding, scratching the stone and making the pendent worthlessI sent pictures to Poshmark of the scratches and the envelopeThis seems like an open and shut case to mePoshmark instead felt that they could not tell where the damage came from, so only gave me $creditI was shockedIf Poshmark doesn't have a policy about returning items in appropriate packaging, how am I supposed to be able to protect my inventory? I’m seriously considering not selling on poshmark after this incident, and I would suggest everyone else stay away from this site