I love poshmarkI have bought a hundred different thingsI think I only returned idems not as describedAnd posh efficiently looked over the dispute and allowed a return processI have also bought a couple things that could of had better descriptions like if the idem runs small say it runs smallI also am a firm believer to ask questions and get answersI also sell on posh and have had many sales almost all perfectly smoothI did accidently mis label a size once my mistake and the buyer returned it to meI have bought and sold many idemsAnd all have been very smooth, even the not so good onesPosh is good at answering within a couple business daysIt seems odd so many bad expirencesI hope that one bad expirences doesn't ruin it for everyoneCheck seller rating and reviews and do ur research on idems before you
I order a purse from Poshmark for $ I was sent a message a couple of days later telling me the purse was sold out BUT they have the same purse in a different color for $dollars I ordered the purse and received itI was very happy with my purchase The following day I received my original order Now I have two purses I contacted the company and they basically told me to take a hike so I contacted my credit card company and filed a complaint I informed Poshmark I had filed a complaint and *** told me they would make a one time acception and accept the retuned item for a full refund IF I stopped the complaintI told *** if I did not receive a full refund of $plus shipping $4.69, I would reopen my complaint The did make a refund but they refunded $ I returned the $purse This company is a scamThey did a switch and bait and need to be called outStay away
I enrolled in Poshmark as a referral, I was only buying on the site and one day Poshmark stopped my account and said, "it was similar to another account" I went back and forth for over days with emails to make them understand this was actually my account and did not belong to someone elseAfter sending them my license they then asked me to write a statement stating I understood their policies I never did anything wrong on this siteWho are these people? Their customer service is the worst I have ever seen in a service businessDo not buy or sell on this site
I purchased a *** *** purse from the website Poshmark.com, seller *** ***This is the posting for the purse https://poshmark.com/listing/***However, when we received the purse, it was not in the condition describedThe seller described it as in "perfect" condition but it is worn in several placesThe seller said I needed to go through the Poshmark app refund procedure, which I didI contacted them and received this statement in an email from the company, "We appreciate you reaching out to us! We are currently experiencing high volumes of inquiries and we will get back to you just as soon as we can." Poshmark's policy on their own website states that the buyer will not be charged for the item purchased until days after delivery to be sure that the buyer is happy with the purchaseHowever, my credit card was charged on 5/8/**, the date that I bought the purseThe item was not even delivered until 5/15/**I contacted P
This company is horrible! Don't get sucked in by their offer of discounted shipping on your first purchaseI signed up and was offered $shipping, this was not honored and I was charged the full amount of $which is outrageousI was unable to cancel my order and you can not call and speak with customer serviceThe company only allows you to email with any problems or questionsI did so and received a bogus general email stating reason why they may have not honored the discount, it was not a specific response to me emailI have no idea how this company has an A+ rating, it is such a rip offI had read a review beforehand where the buyer had the same problemI wish I would've headed the warning, I just thought there would be a way to resolve this but Poshmark is unwilling to help mePlease take my bad experience as a warning and steer clear of this company
I purchased a longline bra from a seller on PoshmarkThe bra is sized C and the seller indicated it would fit a slim to regular CBra arrived and although it is labeled it only measure I did not accept the purchase and wrote to Poshmark I wished to return it to the seller as it clearly is defective merchandise and the not the size listedShe should have returned it to the company she bought it from and not sold it as a C on PoshmarkPoshmark says as the label says C -it can not be returned to the sellerBut the label is false! They offered me a $* creditI paid $**Very poor business service that they would knowingly condone something being sold that is not the size indicated on its label or in the description by the seller
On Oct 21, 2017, I ordered a "flamingo iPhone case" on Poshmark.comOrder number ***The item was described times as it is for Iphone 7; however the case I received is used for iPhone 7+ onlyThe item was delivered to my house on Thursday, Oct during noon (according to Poshmark representative)I filed a complaint that the item was not as described on Saturday, Oct According to Poshmark's customer protection policy, I have days to file the complaint to receive a full refundMy refund was denied after multiple communication with the company
My debt card account ending has been incorrectly charged over the past few monthsPlease see below dates and changes that are unauthorized and should be refunded1/$3/$4/$5/$6/$7/$7/$7/$7/$I turned in June, and is currently serving on active duty with US Air ForcePlease remove *** *** *** ** *** from your system
Unfortunately once an account is deleted, we are unable to reinstate the deleted account as all information is deleted from our system, which is stated upon agreement of deletionHowever, if a new account is created, our support team would be happy to ensure the new account has full accessibility to PoshmarkIn order for this to occur, the user will need to create a new account and then write into our support team for assistance.
Due to this, we consider the case resolved
I l placed a order on *** *** for a pair of Black BootsOn *** *** the boots were shippedI received the boots on *** *** and immediately e-mailed Poshmark Support and advised them I was not happy with the item because the seller did not disclose that the boots were damaged with a place on the left boot toe where the leather ( a little larger than the opening of a drinking straw ) as torn offI received a e-mail on *** *** asking for my order number ( *** ) an a case number ( *** )I immediately responded with a e-mail with this informationPoshmark Support has not responded as of 2-date which is *** even though I have reached out on*** and *** with e-mails requesting help with this matterPoskmark has a policy of hrs to contact them with any issuesI responded the same day I received the item ( *** ) and they responded days later ( *** ) ( hrs later ) which is outside of their policyI feel they shoul
Our records show that after reinstatement, there was another cancelled sale on the seller's account which triggered our system to restrict the accountA member of our Support team has reinstated the seller's account.
Due to this, we consider the case resolved
I purchased a dress on Poshmark on 03/29/18, which posted to my account on 03/30/I've made probably 50+ purchases from Poshmark over the last calendar yearWhen the "purchase" arrived, it arrived in the form of an empty boxI immediately e-mailed Poshmark supportI received no response so I opened a dispute,attached photos of the box and contacted the sellerAgain, I received no response from Poshmark for three daysWhen they did finally deign to e-mail me back, they ignored my lengthy purchase history and asked for more picturesIt was in the middle of the work weekI worked late every night that week, not getting home until PMI had already sent them photos, and knew I would need to go dig the empty box out of a trash dumpster so I could take more photos (and I can't exactly do that at PM)They took three days to even answer me, so I thought they would probably give a bit to answer, especially as there was no deadline given in their support replyThey did notThey
I Purchase a CZ Stud EarringsThe purchase price is $DollarsWhen I got the earrings it was not the ones I orderedI asked for a refund because the ones I saw on their website is not the ones I gotI contacted them and the person I talked to do not want to give me a refundShe sent an apology letter in the mail stating that they was out of stockSo she sent me a different pair of earrings
I purchased a bag for 180$ that was pictured and advertised very incorrectly.I returned it immediately ,insured it.I waited patiently to have my credit returned but never received anything.I so patiently and very nice have tried to contact them by phone which turned out impossible.After about 9-e-mails back and forth pleading with them very nicely that I did not want it to come to getting you involved they said they could do nothing since I did not have a copy from the post office.I then said because I was so worried about insuring it and I did not know that could I please have the 180$ credit to buy at least a gift for someone.Thank you for helping me
Twice, I have had far less than stellar experiences as a seller on PoshmarkWhen an item I sold was lost in transit by *** for nearly a month, they offered no help when it came to communicating with the buyerWhen the item eventually arrived after I took it upon myself to file a claim with ***, the buyer used the product, decided they didn’t like it and filed a claim with PoshmarkI immediately rebutted the complaint, stating that the product was sent in new, sealed condition and if they approved the return, the item would be useless to me and I would be out the funds that it was sold forPoshmark approved the return and I must say that I was falsly leftneith a bit of hope when the email stated that Poshmark would make the transaction right if the item arrived in a different condition than how it was sent from the sellerWhen the item arrived damaged, used, packaging destroyed and missing parts, I immediately filed a claim with photos for proofIt took nearly two weeks to hear back from Poshmark, all after about emails I had sent to check the status of my claimI was then told that Poshmark would offer no help to me as the seller to make me wholePoshmark will no longer make 20% off of my salesDon’t bother selling on this site, it’s not worth the headache from scams
I received an item from a seller on Poshmark but when it arrived it had two stains on the front area that I was not aware of from the item listingI asked for a return and was granted a return by PoshmarkA company is supposed to send a return shipping label when it is not the buyers fault for a listing not being as described and that isn't what I receivedI wrote Poshmark Customer Service on three separate occasions asking for a return shipping label and never received oneI don't understand why they would not send me a shipping label for this item after I was granted a return by the companyI will be pursuing legal action for this injustice no matter how small the matter is this company does not act in the best interests of its buyers
Company in question stated a return policy as "must be disputed within hours of purchase," then after customer (self) contacted company in question within HOURS of receiving merchandise (Dansko multicolor clogs in size but what was actually delivered were Dansko black clogs in smaller size - both the wrong color and wrong size) delayed their response then changed the status of package to “Delivered” so that customer (myself) could not request a return or dispute/determine recourse even though seller agreed publicly that the item was indeed the wrong item and wrong sized itemSeller everydayweplay stated publicly that item was indeed the wrong itemEven so, Poshmark did not contact me and denied the claim after everydayweplay stated this publiclyThis is exceedingly poor customer service and directly violates Poshmark's stated return/dispute policy
Because a case was not filed in the app within hours from when the order is delivered, funds were not put on hold from being released to the sellerOur team have given the buyer $** Posh Credit which is the amount of the listing price to her Poshmark account on *** ***Because of this, we consider the case resolved
This company is like *** where you can put your merchandise that you've bought yourself and either used or have not used up for sale and other members purchase it at a discountI've been a member of Poshmark and sold my items since ***I put up an authentic *** belt I purchased last year that I wore a handful of times but didn't find use forA new member that joined poshmark in January of this year with a brand new profile decided to purchase my beltI advertised it had no scratches and posted pictures which was true, like I stated I wore it less than timesThe member disputed the purchase saying she received it and it was scratchedThat was unusual because I remember packing it up to ship to her and looking at it one last time and it was in perfect conditionThe belt was sent back to me, the buckle was tarnished there were scratches all over the belt which I have pictures to proveI've been in contact with Poshmark and they refuse to open up another investigation and get
I love poshmarkI have bought a hundred different thingsI think I only returned idems not as describedAnd posh efficiently looked over the dispute and allowed a return processI have also bought a couple things that could of had better descriptions like if the idem runs small say it runs smallI also am a firm believer to ask questions and get answersI also sell on posh and have had many sales almost all perfectly smoothI did accidently mis label a size once my mistake and the buyer returned it to meI have bought and sold many idemsAnd all have been very smooth, even the not so good onesPosh is good at answering within a couple business daysIt seems odd so many bad expirencesI hope that one bad expirences doesn't ruin it for everyoneCheck seller rating and reviews and do ur research on idems before you
I order a purse from Poshmark for $ I was sent a message a couple of days later telling me the purse was sold out BUT they have the same purse in a different color for $dollars I ordered the purse and received itI was very happy with my purchase The following day I received my original order Now I have two purses I contacted the company and they basically told me to take a hike so I contacted my credit card company and filed a complaint I informed Poshmark I had filed a complaint and *** told me they would make a one time acception and accept the retuned item for a full refund IF I stopped the complaintI told *** if I did not receive a full refund of $plus shipping $4.69, I would reopen my complaint The did make a refund but they refunded $ I returned the $purse This company is a scamThey did a switch and bait and need to be called outStay away
I enrolled in Poshmark as a referral, I was only buying on the site and one day Poshmark stopped my account and said, "it was similar to another account" I went back and forth for over days with emails to make them understand this was actually my account and did not belong to someone elseAfter sending them my license they then asked me to write a statement stating I understood their policies I never did anything wrong on this siteWho are these people? Their customer service is the worst I have ever seen in a service businessDo not buy or sell on this site
I purchased a *** *** purse from the website Poshmark.com, seller *** ***This is the posting for the purse https://poshmark.com/listing/***However, when we received the purse, it was not in the condition describedThe seller described it as in "perfect" condition but it is worn in several placesThe seller said I needed to go through the Poshmark app refund procedure, which I didI contacted them and received this statement in an email from the company, "We appreciate you reaching out to us! We are currently experiencing high volumes of inquiries and we will get back to you just as soon as we can." Poshmark's policy on their own website states that the buyer will not be charged for the item purchased until days after delivery to be sure that the buyer is happy with the purchaseHowever, my credit card was charged on 5/8/**, the date that I bought the purseThe item was not even delivered until 5/15/**I contacted P
Too many sellers put items on the site then NEVER respond to offers or buy now Not reliable....very questionable in my opinion....use at own risk!!!!!
This company is horrible! Don't get sucked in by their offer of discounted shipping on your first purchaseI signed up and was offered $shipping, this was not honored and I was charged the full amount of $which is outrageousI was unable to cancel my order and you can not call and speak with customer serviceThe company only allows you to email with any problems or questionsI did so and received a bogus general email stating reason why they may have not honored the discount, it was not a specific response to me emailI have no idea how this company has an A+ rating, it is such a rip offI had read a review beforehand where the buyer had the same problemI wish I would've headed the warning, I just thought there would be a way to resolve this but Poshmark is unwilling to help mePlease take my bad experience as a warning and steer clear of this company
I purchased a longline bra from a seller on PoshmarkThe bra is sized C and the seller indicated it would fit a slim to regular CBra arrived and although it is labeled it only measure I did not accept the purchase and wrote to Poshmark I wished to return it to the seller as it clearly is defective merchandise and the not the size listedShe should have returned it to the company she bought it from and not sold it as a C on PoshmarkPoshmark says as the label says C -it can not be returned to the sellerBut the label is false! They offered me a $* creditI paid $**Very poor business service that they would knowingly condone something being sold that is not the size indicated on its label or in the description by the seller
On Oct 21, 2017, I ordered a "flamingo iPhone case" on Poshmark.comOrder number ***The item was described times as it is for Iphone 7; however the case I received is used for iPhone 7+ onlyThe item was delivered to my house on Thursday, Oct during noon (according to Poshmark representative)I filed a complaint that the item was not as described on Saturday, Oct According to Poshmark's customer protection policy, I have days to file the complaint to receive a full refundMy refund was denied after multiple communication with the company
My debt card account ending has been incorrectly charged over the past few monthsPlease see below dates and changes that are unauthorized and should be refunded1/$3/$4/$5/$6/$7/$7/$7/$7/$I turned in June, and is currently serving on active duty with US Air ForcePlease remove *** *** *** ** *** from your system
Unfortunately once an account is deleted, we are unable to reinstate the deleted account as all information is deleted from our system, which is stated upon agreement of deletionHowever, if a new account is created, our support team would be happy to ensure the new account has full accessibility to PoshmarkIn order for this to occur, the user will need to create a new account and then write into our support team for assistance.
Due to this, we consider the case resolved
I l placed a order on *** *** for a pair of Black BootsOn *** *** the boots were shippedI received the boots on *** *** and immediately e-mailed Poshmark Support and advised them I was not happy with the item because the seller did not disclose that the boots were damaged with a place on the left boot toe where the leather ( a little larger than the opening of a drinking straw ) as torn offI received a e-mail on *** *** asking for my order number ( *** ) an a case number ( *** )I immediately responded with a e-mail with this informationPoshmark Support has not responded as of 2-date which is *** even though I have reached out on*** and *** with e-mails requesting help with this matterPoskmark has a policy of hrs to contact them with any issuesI responded the same day I received the item ( *** ) and they responded days later ( *** ) ( hrs later ) which is outside of their policyI feel they shoul
Our records show that after reinstatement, there was another cancelled sale on the seller's account which triggered our system to restrict the accountA member of our Support team has reinstated the seller's account.
Due to this, we consider the case resolved
I purchased a dress on Poshmark on 03/29/18, which posted to my account on 03/30/I've made probably 50+ purchases from Poshmark over the last calendar yearWhen the "purchase" arrived, it arrived in the form of an empty boxI immediately e-mailed Poshmark supportI received no response so I opened a dispute,attached photos of the box and contacted the sellerAgain, I received no response from Poshmark for three daysWhen they did finally deign to e-mail me back, they ignored my lengthy purchase history and asked for more picturesIt was in the middle of the work weekI worked late every night that week, not getting home until PMI had already sent them photos, and knew I would need to go dig the empty box out of a trash dumpster so I could take more photos (and I can't exactly do that at PM)They took three days to even answer me, so I thought they would probably give a bit to answer, especially as there was no deadline given in their support replyThey did notThey
I Purchase a CZ Stud EarringsThe purchase price is $DollarsWhen I got the earrings it was not the ones I orderedI asked for a refund because the ones I saw on their website is not the ones I gotI contacted them and the person I talked to do not want to give me a refundShe sent an apology letter in the mail stating that they was out of stockSo she sent me a different pair of earrings
I purchased a bag for 180$ that was pictured and advertised very incorrectly.I returned it immediately ,insured it.I waited patiently to have my credit returned but never received anything.I so patiently and very nice have tried to contact them by phone which turned out impossible.After about 9-e-mails back and forth pleading with them very nicely that I did not want it to come to getting you involved they said they could do nothing since I did not have a copy from the post office.I then said because I was so worried about insuring it and I did not know that could I please have the 180$ credit to buy at least a gift for someone.Thank you for helping me
Twice, I have had far less than stellar experiences as a seller on PoshmarkWhen an item I sold was lost in transit by *** for nearly a month, they offered no help when it came to communicating with the buyerWhen the item eventually arrived after I took it upon myself to file a claim with ***, the buyer used the product, decided they didn’t like it and filed a claim with PoshmarkI immediately rebutted the complaint, stating that the product was sent in new, sealed condition and if they approved the return, the item would be useless to me and I would be out the funds that it was sold forPoshmark approved the return and I must say that I was falsly leftneith a bit of hope when the email stated that Poshmark would make the transaction right if the item arrived in a different condition than how it was sent from the sellerWhen the item arrived damaged, used, packaging destroyed and missing parts, I immediately filed a claim with photos for proofIt took nearly two weeks to hear back from Poshmark, all after about emails I had sent to check the status of my claimI was then told that Poshmark would offer no help to me as the seller to make me wholePoshmark will no longer make 20% off of my salesDon’t bother selling on this site, it’s not worth the headache from scams
I received an item from a seller on Poshmark but when it arrived it had two stains on the front area that I was not aware of from the item listingI asked for a return and was granted a return by PoshmarkA company is supposed to send a return shipping label when it is not the buyers fault for a listing not being as described and that isn't what I receivedI wrote Poshmark Customer Service on three separate occasions asking for a return shipping label and never received oneI don't understand why they would not send me a shipping label for this item after I was granted a return by the companyI will be pursuing legal action for this injustice no matter how small the matter is this company does not act in the best interests of its buyers
Company in question stated a return policy as "must be disputed within hours of purchase," then after customer (self) contacted company in question within HOURS of receiving merchandise (Dansko multicolor clogs in size but what was actually delivered were Dansko black clogs in smaller size - both the wrong color and wrong size) delayed their response then changed the status of package to “Delivered” so that customer (myself) could not request a return or dispute/determine recourse even though seller agreed publicly that the item was indeed the wrong item and wrong sized itemSeller everydayweplay stated publicly that item was indeed the wrong itemEven so, Poshmark did not contact me and denied the claim after everydayweplay stated this publiclyThis is exceedingly poor customer service and directly violates Poshmark's stated return/dispute policy
Because a case was not filed in the app within hours from when the order is delivered, funds were not put on hold from being released to the sellerOur team have given the buyer $** Posh Credit which is the amount of the listing price to her Poshmark account on *** ***Because of this, we consider the case resolved
This company is like *** where you can put your merchandise that you've bought yourself and either used or have not used up for sale and other members purchase it at a discountI've been a member of Poshmark and sold my items since ***I put up an authentic *** belt I purchased last year that I wore a handful of times but didn't find use forA new member that joined poshmark in January of this year with a brand new profile decided to purchase my beltI advertised it had no scratches and posted pictures which was true, like I stated I wore it less than timesThe member disputed the purchase saying she received it and it was scratchedThat was unusual because I remember packing it up to ship to her and looking at it one last time and it was in perfect conditionThe belt was sent back to me, the buckle was tarnished there were scratches all over the belt which I have pictures to proveI've been in contact with Poshmark and they refuse to open up another investigation and get