We sell items online through this company Poshmark.comRecently, we sold an authentic Vintage Louis Vuitton bagWe packaged the bag, and mailed it out by use of the postal label provided by Poshmark.comSeveral days later the item was delivered to the customers PO Box, but not shown as delivered/received by the customerIn that PO Box the item sat for DAYS, meanwhile, Poshmark still has not released our money for the saleDuring this day period, we contacted Poshmark several times through the customer support emailThey are very slow to respond, but it's the only way to contact themFinally, customer support responded back and stated we had to wait until after the 9th day before they would step in and offer assistanceSo, on the 10th day, we emailed POSHMARK again about receiving our money for the saleUpon Poshmark's investigation into the delivery of the bag, they stated that now the item had been shown as picked up by the customer, and now that we would have to wait ano
We sell items online through this company Poshmark.comRecently, we sold an authentic Vintage Louis Vuitton bagWe packaged the bag, and mailed it out by use of the postal label provided by Poshmark.comSeveral days later the item was delivered to the customers PO Box, but not shown as delivered/received by the customerIn that PO Box the item sat for DAYS, meanwhile, Poshmark still has not released our money for the saleDuring this day period, we contacted Poshmark several times through the customer support emailThey are very slow to respond, but it's the only way to contact themFinally, customer support responded back and stated we had to wait until after the 9th day before they would step in and offer assistanceSo, on the 10th day, we emailed POSHMARK again about receiving our money for the saleUpon Poshmark's investigation into the delivery of the bag, they stated that now the item had been shown as picked up by the customer, and now that we would have to wait ano
I have been emailing with Poshmark customer service because they closed my account, claiming I was selling counterfeit merchandise, and are withholding $*** I made on their serviceThey will not answer my questions and have not given me evidence of why they think my items were counterfeitMy items are not fake, and I am able to prove it, but they only offer one solution and that is to provide receipts for every item in my closet, which is not possible for all of them as some of the items are years oldThey will not accept the serial numbers on items are proper proof for some reason and seem intent on keeping the money owed to me, but they haven't returned my itemsI am also concerned that they have not refunded any of my buyers and are simply keeping my money, therefore profitting off what they claim is counterfeit merchandiseThis action would put them in violation of federal law if they truly believed my items were counterfeitI find it extremely unfair as they are not providin
I sold a handbag on this site (Poshmark) in perfect condition without any damageMy its was delivered and the buyer opened a case states the hand bag was damagedIt's my understanding from the automated response that pictures were sent to Poshmark of damageHowever I never seen the pictures and still haven't, nothing was shown to me before giving a refundHowever the sites states no refunds given so I'm having to take the buyer & Poshmark word for the out comeI was never notified by the buyer that it was an issue just a case openedNow I'm hoping the buyer haven't switched bags with me trying to run a scamI personally shipped my handbag out and seen absolutely no damage before doing soI had to reach out to the buyer to find out what the problem was but Poshmark asked me for pictures and I didn't even k ow what the ISSUES was supposedly beI feel this Poshmark promotes bad business practices by not having a direct customer service to speak withThe company only work by
Order #: *** Buyer: horologist Woman purchased a vintage designer bagDidn't want to pay the price I was asking but eventually didImmediately asked for a "partial refund" when package was delivered, but refused to "accept" package to trigger PaymentPayment was dollars less Posh comission of 20%, so she owed me dollarsBuyer then opened a file to "return item" which was FINE with meShe left harassing and insulting comments on the page and was vilePosh AGREED to have her return the item, and the next day said it was "confiscated" and would NOT be returnedposh credited me CREDITS ( not dollarsI have written to Posh Customer service every day, often more than once, for a weekAt first I got "Form letters" back, that did not address my concernNow I get NO REPLYThey ahve ZERO customer service, no phone number to call and I'm out SIXTY DOLLARS for my itemI do NOT want the "credits" since I'm not going to USe POsh any longer, I just want my
I originally contacted Poshmark customer support on December 9th, I then again contacted customer support on December 12th, December 13th, and December 14thI have not gotten a single response from customer support in order to return my itemAs soon as I received the item, I messaged them stating I wanted to return the itemAs I have not received ANY response from Poshmark customer service, I am frustrated in that I am unable to get the return started and receive my money backI paid $for an item that I AM NOT HAPPY WITH and would like to RETURNI am VERY dissatisfied with Poshmarks customer service as they should be responding to my inquiries and advise on what the next steps were in order to get the refund I am asking forThey also stated that they have a 24-hour response timePlease advise in this matter, where do I go from here?
No starThis company is shameful I sold a beautiful vintage Louis Vuitton Bag that I purchased in Paris years ago--it was in excellent conditionThe photos showed the linings in good condition--I even included the date stamp during the claim process to identify that the photos were recent as the bag is vintageThe buyer obviously tried to clean the bag when it arrived and in the process ruined the lining of all pockets and then made a claim that the bag was damaged The buyer also inverted an interior pocket to take pictures to submit to Poshmark with her claim, further damaging the bag Poshmark honored the buyers claim and scolded me for not disclosing the damage...said I may have made an honest mistakeSellers, please be carefulIt's not a lost sale, it's property damage endorsed by Poshmark
I recently sold a handbag on PoshmarkI shipped the bag to the purchaser in mint conditionThere were no flawsThe purchaser filed a claim stating that the item arrive damagedThe purchase was cancelled and the item arrived back to meWhen I received the item, it was damaged and not in the condition I mailed it inI am now stuck with a damaged item that I can not use or re-sellI have written into their customer service just to be told it was an oversight on my partI assure you, I did not mail the item out damaged and the customer is the one who damaged the itemI think it is crazy that The company is putting the blame on me and not doing anything to look into the matterI have been selling on Poshmark for quite sometime and have never had an issue with a buyerI want the compensation for the bag since I am now at a loss and stuck with a damaged bag
I sold items on the platform, I had a balance of $***I asked for my deposit to be placed into my bank checking account on***, I didn't receive the deposit so I have contacted my bank several timesThey do not have a pending deposit from themI have tried to contact Poshmark through their email system several times between the 18th and today with no response from them as to what is happening, if they are looking into the problem, etcThey are (in my opinion) ignoring the fact they owe the money and are just not respondingI feel this company is stealing the money and just hoping that I will get fed up and just go awayPlease assist with my situation
WARNING: NO ONE should EVER shop here! Worst customer service everI bought an item that read it was an adult SmallWhen I received it, it was apparent that the seller was selling it because they had shrunk the item to a size not even a toddler could fit inWhen I went to file a claim, Poshmark denied it and had the audacity to call me “desperate.” WHAT??? *** **Worst customer service I’ve ever dealt withSo unhelpful and RUDE!!!
BEWARE!!!!! Received shoes that seller said were great for runningReceived shoes and they are an everyday tennis shoeBy no means have any support and such for runningAdidas even classifies them as a tennis shoePoshmark did not ok claim for return on representationDoes not help and support buyer by any meansThe shoe is useless to me as it said great for running and is notSeller was willing to take back but poshmark said noThey have all these rules and policies but don't stand by buyerAlso, unable to talk with live support but all communication by emailMore of a scam reallyThey told me I should have asked more questions and denied my refundSeller said it was great for running so what was I going to ask her"Is is good for running?"
Our records show that the buyer filed an 'item not as described' case on *** ***The case was approved for a return promptly on *** ***We see that the order is currently in transit back to the sellerThe order will be automatically cancelled within hours of delivery, per our
guidelines, and a full refund will be automatically issued.
Due to this, we consider the case resolved
I purchased a *** handbag for $*** on PoshmarkThe box I received was damaged and completely torn open on one sideI've provided Poshmark with a letter from my doorman that the package was delivered in such condition, I've provided photos of the damaged box, and a video of me opening the box showing that the handbag was not insideThey told me to file a claim with *** myself but I was unable to do so because Poshmark did not purchase insurance for the full amount I paid which was $***I want my full money backThe box was only insured for $***
According to our dispute management team, the customer was given a full refund of their purchase as a courtesyIf the customer has any further questions or concerns, they may respond directly to our team's last email sent on September 3rd
Due to this, we consider the matter resolved
They claim to protect buyers but they do notI purchased a jacket for and it was not the correct size or had been shrunkI wanted to return it (before I accepted it & released pymt) but Poshmark stated that sizes vary and I was responsibleI gave them the link to the manufacture of the item which states a size range, this item was smaller than that and took pictures with tape measure and they didn't careThey do not protect buyers at all!
I have bought and sold items on Poshmark frequentlyI am going to start off speaking as a buyer from other sellers on PoshmarkFirst off, the seller has a week to ship out the itemYou, as a buyer, are paying $for expedited shipping on all orders but yet allow the sellers up to a week to ship out with no repercussionsThe defeats the purpose of paying $for expedited shipping! I would rather pay for shipping if it is going to take a week for the seller to ship an itemSecondly, their return policy is garbage for honest peopleI have spent so much money on Poshmark solely due to the fact that I had found a great deal and purchased right awayThe items in question, I purchased, were my correct sizeHowever, when you get something that is previously used or worn, there is shrinkage, wear, etcPoshmark only allows returns for damaged goods and not something fitting correctlyI am too honest to file a claim that the item was damaged just to returnI have tried to resell the items for a lower price than what I bought them but they ended up being donated to Good WillNow, I am going to speak from a Seller's Perspective:
Poshmark is the worst selling platform out thereThey take 20% of your earningsNext, the person who has bought the item has three days to report any damagePoshmark keeps your earnings until the Buyer accepts the itemSometimes, the Buyer just lets it sit and you will at least wait a week to get your fundsThe last thing I want to mention is that someone can "claim" your item is damaged and Poshmark will approve the request for a return no matter whatThey can photoshop the damage, do the damage themselves, etcI have heard of other sellers receiving items that the buyer splattered with paint, so they lost their money and the itemI have never written a Revdex.com customer review but I feel compelled to regarding this companyThere are not enough negative things I can say about Poshmark
The listing was for citizens of humanity jeans "***" size I ordered on 4-17-Seller did not ship within allotted time, but did communicate with me after attempts at contacting herEmail from Poshmark said they could not get an answer from sellerSeller was: Audrey - *** Order Number: *** When I finally did receive the jeans they were not as describedThey were "***" jeansAll I want is to return them and receive my refundPoshmark is going back and forth "reviewing" the caseThey offered me that I keep the jeans that were described wrong and get a $credit twords shopping on poshmarkI refused that offerThe answer to my refusal was they will "review" the caseWrong description of item, I did not get what I paid for
Our records show that our Concierge team has been in full contact with this user via the appropriate support emailThey have let the user know that we record all unboxing of orders to fully document all items receivedThe team reviewed the footage and has confirmed that there was not an ID card
with the item received.
Due to this, we consider the case resolved
I recently sold a *** *** *** wrap dress through Poshmark The item was shipped exactly as described in the posting As a relatively new dress (worn twice), it was in excellent condition A week after I shipped the dress, Poshmark "approved" a "case" that was opened by the buyerThe buyer alleged that the dress was not as advertised and Poshmark allowed her to cancel the sale Poshmark did not, at any time, contact me to discuss the buyer's complaint Furthermore, I never received the dress back from the buyer Poshmark was negligent in its quick acceptance of the buyer's return without consulting with meAs a result, I am without one of my favorite dresses and have not been paid Poshmark has not responded to repeated emails and phone messages
We sell items online through this company Poshmark.comRecently, we sold an authentic Vintage Louis Vuitton bagWe packaged the bag, and mailed it out by use of the postal label provided by Poshmark.comSeveral days later the item was delivered to the customers PO Box, but not shown as delivered/received by the customerIn that PO Box the item sat for DAYS, meanwhile, Poshmark still has not released our money for the saleDuring this day period, we contacted Poshmark several times through the customer support emailThey are very slow to respond, but it's the only way to contact themFinally, customer support responded back and stated we had to wait until after the 9th day before they would step in and offer assistanceSo, on the 10th day, we emailed POSHMARK again about receiving our money for the saleUpon Poshmark's investigation into the delivery of the bag, they stated that now the item had been shown as picked up by the customer, and now that we would have to wait ano
My item has not arrived and its been over weeks I contacted poshmark no response yet Bought item on 1-11-kate spade fur rabbit earrings
We sell items online through this company Poshmark.comRecently, we sold an authentic Vintage Louis Vuitton bagWe packaged the bag, and mailed it out by use of the postal label provided by Poshmark.comSeveral days later the item was delivered to the customers PO Box, but not shown as delivered/received by the customerIn that PO Box the item sat for DAYS, meanwhile, Poshmark still has not released our money for the saleDuring this day period, we contacted Poshmark several times through the customer support emailThey are very slow to respond, but it's the only way to contact themFinally, customer support responded back and stated we had to wait until after the 9th day before they would step in and offer assistanceSo, on the 10th day, we emailed POSHMARK again about receiving our money for the saleUpon Poshmark's investigation into the delivery of the bag, they stated that now the item had been shown as picked up by the customer, and now that we would have to wait ano
I have been emailing with Poshmark customer service because they closed my account, claiming I was selling counterfeit merchandise, and are withholding $*** I made on their serviceThey will not answer my questions and have not given me evidence of why they think my items were counterfeitMy items are not fake, and I am able to prove it, but they only offer one solution and that is to provide receipts for every item in my closet, which is not possible for all of them as some of the items are years oldThey will not accept the serial numbers on items are proper proof for some reason and seem intent on keeping the money owed to me, but they haven't returned my itemsI am also concerned that they have not refunded any of my buyers and are simply keeping my money, therefore profitting off what they claim is counterfeit merchandiseThis action would put them in violation of federal law if they truly believed my items were counterfeitI find it extremely unfair as they are not providin
I sold a handbag on this site (Poshmark) in perfect condition without any damageMy its was delivered and the buyer opened a case states the hand bag was damagedIt's my understanding from the automated response that pictures were sent to Poshmark of damageHowever I never seen the pictures and still haven't, nothing was shown to me before giving a refundHowever the sites states no refunds given so I'm having to take the buyer & Poshmark word for the out comeI was never notified by the buyer that it was an issue just a case openedNow I'm hoping the buyer haven't switched bags with me trying to run a scamI personally shipped my handbag out and seen absolutely no damage before doing soI had to reach out to the buyer to find out what the problem was but Poshmark asked me for pictures and I didn't even k ow what the ISSUES was supposedly beI feel this Poshmark promotes bad business practices by not having a direct customer service to speak withThe company only work by
Order #: *** Buyer: horologist Woman purchased a vintage designer bagDidn't want to pay the price I was asking but eventually didImmediately asked for a "partial refund" when package was delivered, but refused to "accept" package to trigger PaymentPayment was dollars less Posh comission of 20%, so she owed me dollarsBuyer then opened a file to "return item" which was FINE with meShe left harassing and insulting comments on the page and was vilePosh AGREED to have her return the item, and the next day said it was "confiscated" and would NOT be returnedposh credited me CREDITS ( not dollarsI have written to Posh Customer service every day, often more than once, for a weekAt first I got "Form letters" back, that did not address my concernNow I get NO REPLYThey ahve ZERO customer service, no phone number to call and I'm out SIXTY DOLLARS for my itemI do NOT want the "credits" since I'm not going to USe POsh any longer, I just want my
I originally contacted Poshmark customer support on December 9th, I then again contacted customer support on December 12th, December 13th, and December 14thI have not gotten a single response from customer support in order to return my itemAs soon as I received the item, I messaged them stating I wanted to return the itemAs I have not received ANY response from Poshmark customer service, I am frustrated in that I am unable to get the return started and receive my money backI paid $for an item that I AM NOT HAPPY WITH and would like to RETURNI am VERY dissatisfied with Poshmarks customer service as they should be responding to my inquiries and advise on what the next steps were in order to get the refund I am asking forThey also stated that they have a 24-hour response timePlease advise in this matter, where do I go from here?
No starThis company is shameful I sold a beautiful vintage Louis Vuitton Bag that I purchased in Paris years ago--it was in excellent conditionThe photos showed the linings in good condition--I even included the date stamp during the claim process to identify that the photos were recent as the bag is vintageThe buyer obviously tried to clean the bag when it arrived and in the process ruined the lining of all pockets and then made a claim that the bag was damaged The buyer also inverted an interior pocket to take pictures to submit to Poshmark with her claim, further damaging the bag Poshmark honored the buyers claim and scolded me for not disclosing the damage...said I may have made an honest mistakeSellers, please be carefulIt's not a lost sale, it's property damage endorsed by Poshmark
I recently sold a handbag on PoshmarkI shipped the bag to the purchaser in mint conditionThere were no flawsThe purchaser filed a claim stating that the item arrive damagedThe purchase was cancelled and the item arrived back to meWhen I received the item, it was damaged and not in the condition I mailed it inI am now stuck with a damaged item that I can not use or re-sellI have written into their customer service just to be told it was an oversight on my partI assure you, I did not mail the item out damaged and the customer is the one who damaged the itemI think it is crazy that The company is putting the blame on me and not doing anything to look into the matterI have been selling on Poshmark for quite sometime and have never had an issue with a buyerI want the compensation for the bag since I am now at a loss and stuck with a damaged bag
I sold items on the platform, I had a balance of $***I asked for my deposit to be placed into my bank checking account on***, I didn't receive the deposit so I have contacted my bank several timesThey do not have a pending deposit from themI have tried to contact Poshmark through their email system several times between the 18th and today with no response from them as to what is happening, if they are looking into the problem, etcThey are (in my opinion) ignoring the fact they owe the money and are just not respondingI feel this company is stealing the money and just hoping that I will get fed up and just go awayPlease assist with my situation
WARNING: NO ONE should EVER shop here! Worst customer service everI bought an item that read it was an adult SmallWhen I received it, it was apparent that the seller was selling it because they had shrunk the item to a size not even a toddler could fit inWhen I went to file a claim, Poshmark denied it and had the audacity to call me “desperate.” WHAT??? *** **Worst customer service I’ve ever dealt withSo unhelpful and RUDE!!!
BEWARE!!!!! Received shoes that seller said were great for runningReceived shoes and they are an everyday tennis shoeBy no means have any support and such for runningAdidas even classifies them as a tennis shoePoshmark did not ok claim for return on representationDoes not help and support buyer by any meansThe shoe is useless to me as it said great for running and is notSeller was willing to take back but poshmark said noThey have all these rules and policies but don't stand by buyerAlso, unable to talk with live support but all communication by emailMore of a scam reallyThey told me I should have asked more questions and denied my refundSeller said it was great for running so what was I going to ask her"Is is good for running?"
Our records show that the buyer filed an 'item not as described' case on *** ***The case was approved for a return promptly on *** ***We see that the order is currently in transit back to the sellerThe order will be automatically cancelled within hours of delivery, per our
guidelines, and a full refund will be automatically issued.
Due to this, we consider the case resolved
I purchased a *** handbag for $*** on PoshmarkThe box I received was damaged and completely torn open on one sideI've provided Poshmark with a letter from my doorman that the package was delivered in such condition, I've provided photos of the damaged box, and a video of me opening the box showing that the handbag was not insideThey told me to file a claim with *** myself but I was unable to do so because Poshmark did not purchase insurance for the full amount I paid which was $***I want my full money backThe box was only insured for $***
According to our dispute management team, the customer was given a full refund of their purchase as a courtesyIf the customer has any further questions or concerns, they may respond directly to our team's last email sent on September 3rd
Due to this, we consider the matter resolved
They claim to protect buyers but they do notI purchased a jacket for and it was not the correct size or had been shrunkI wanted to return it (before I accepted it & released pymt) but Poshmark stated that sizes vary and I was responsibleI gave them the link to the manufacture of the item which states a size range, this item was smaller than that and took pictures with tape measure and they didn't careThey do not protect buyers at all!
I have bought and sold items on Poshmark frequentlyI am going to start off speaking as a buyer from other sellers on PoshmarkFirst off, the seller has a week to ship out the itemYou, as a buyer, are paying $for expedited shipping on all orders but yet allow the sellers up to a week to ship out with no repercussionsThe defeats the purpose of paying $for expedited shipping! I would rather pay for shipping if it is going to take a week for the seller to ship an itemSecondly, their return policy is garbage for honest peopleI have spent so much money on Poshmark solely due to the fact that I had found a great deal and purchased right awayThe items in question, I purchased, were my correct sizeHowever, when you get something that is previously used or worn, there is shrinkage, wear, etcPoshmark only allows returns for damaged goods and not something fitting correctlyI am too honest to file a claim that the item was damaged just to returnI have tried to resell the items for a lower price than what I bought them but they ended up being donated to Good WillNow, I am going to speak from a Seller's Perspective:
Poshmark is the worst selling platform out thereThey take 20% of your earningsNext, the person who has bought the item has three days to report any damagePoshmark keeps your earnings until the Buyer accepts the itemSometimes, the Buyer just lets it sit and you will at least wait a week to get your fundsThe last thing I want to mention is that someone can "claim" your item is damaged and Poshmark will approve the request for a return no matter whatThey can photoshop the damage, do the damage themselves, etcI have heard of other sellers receiving items that the buyer splattered with paint, so they lost their money and the itemI have never written a Revdex.com customer review but I feel compelled to regarding this companyThere are not enough negative things I can say about Poshmark
The listing was for citizens of humanity jeans "***" size I ordered on 4-17-Seller did not ship within allotted time, but did communicate with me after attempts at contacting herEmail from Poshmark said they could not get an answer from sellerSeller was: Audrey - *** Order Number: *** When I finally did receive the jeans they were not as describedThey were "***" jeansAll I want is to return them and receive my refundPoshmark is going back and forth "reviewing" the caseThey offered me that I keep the jeans that were described wrong and get a $credit twords shopping on poshmarkI refused that offerThe answer to my refusal was they will "review" the caseWrong description of item, I did not get what I paid for
Our records show that our Concierge team has been in full contact with this user via the appropriate support emailThey have let the user know that we record all unboxing of orders to fully document all items receivedThe team reviewed the footage and has confirmed that there was not an ID card
with the item received.
Due to this, we consider the case resolved
I recently sold a *** *** *** wrap dress through Poshmark The item was shipped exactly as described in the posting As a relatively new dress (worn twice), it was in excellent condition A week after I shipped the dress, Poshmark "approved" a "case" that was opened by the buyerThe buyer alleged that the dress was not as advertised and Poshmark allowed her to cancel the sale Poshmark did not, at any time, contact me to discuss the buyer's complaint Furthermore, I never received the dress back from the buyer Poshmark was negligent in its quick acceptance of the buyer's return without consulting with meAs a result, I am without one of my favorite dresses and have not been paid Poshmark has not responded to repeated emails and phone messages