I have been a loyal user of this site for yearsPoshmark has locked my account and I am unable to make purchases or list itemsI’ve been trying to reach out to customer service for nearly daysI’ve tried on all platforms- social media and contacting support directlyI’ve gotten once response that didn’t help or resolve my problem whatsoeverI also have around$in earnings that they are holding from meI’m not able to use or redeem themI feel like I am flat out being ignoredI was never notified that my account t was being locked eitherI basically figured it out for myself and now can’t get anyone to help me fix the problem and restore my account with full privilegesI was told my account was locked because I had created a second accountI had no idea that would be an issueI have since deleted and just want my original one working again
I recently purchased a pair of *** *** shoes from a seller on PoshmarkThe shoes were advertised as being size 8.5, and I paid $*** for the shoes which included shippingThe shoes were delivered and I received several emails from Poshmark showing tracking that the box had been delivered and I needed to approve the delivery in order for the payment to be releasedI was out of town, but checked the tracking and saw that they had been delivered, and confirmedOnce I returned, which was more than days after ordering (so the funds would have been released regardless), I discovered that the shoes were in fact size women's This was my first purchase through Poshmark, and is quite a large sum of money that I was saving to spend on new shoesI double-checked the listing, which confirmed the seller had falsely advertised the shoes as size women's Disappointed, I reached out to Poshmark customer servicePoshmark does not provide any customer service over the phone,
I purchased a vest on poshmark and upon receiving it from the seller, inspected it to make sure that it was in the condition described by the sellerNot seeing anything of issue, I rated the seller and accepted the itemHowever, I went to try the vest on a day or two later and found that the zipper was completely brokenI hadn't seen that upon visually inspecting the item and before accepting itI reached out to posh to indicate the item is in fact damaged during and that I had not seen the damage when inspecting it upon receiptPosh customer service refuses to do anything to correct this issue - leaving me out the coat of the item and with a damaged vest
Bought a Nine west Hobo purseWhen I received the purse in the mail it was tornIt had a lot of where in tear all overwhen I looked at it online it looked like nothing was wrong with itI can not get in touch with the businessThank YouAlexandria ***
I recently purchased a pair of maternity jeans off of the Poshmark consignment websiteAfter receiving the item, I became aware that the maternity jeans had holes in the knees (from wear, not manufactured distressed jeans)I filed a complained with Poshmark and sent pictures of the holesI returned to the original seller's post for the maternity jeans, which did not show holes in the knees of the photos, and did not mention any type of distress to the jeansI requested a refund because the product was not what was advertisedPoshmark told me that it was MY fault because I didn't care enough to ask the seller more questions about the jeansThey stated that different sizes fit differently (not even part of the complaint or reason I filed for a refund)I had purchased jeans from another seller of the same brand/style with no holesI conducted a search on Poshmark website for jeans of the same brand/style and no holesI stated as much in my response to Poshmark and they have not r
I ordered a Louis Vuitton wallet off PoshmarkAfter I received it I questioned the seller because it didn't look authenticThe seller assured me it was authenticHowever, after further review I noticed the seller was selling fake Louis Vuitton and I contacted PoshmarkPoshmark ask me to send the wallet in for further inspectionI sent in the wallet poshmark verified the wallet was authentic but has NEVER sent me the walletIt's been almost three weeksI've sent multiple emails and no responseI'm out *** and I want my wallet I paid for backThank you
This company steals 20% of your sales which is ridiculously high and outrageousI attempted to sell a Tennis bracelet with 1/diamonds on each link beautiful braceletFirst they make you send it to the customer, they give them days to decide, than the day they are to pay you the customer so called creates a “case” than stalls a total of days, Poshmark than approves the case because customer didn’t like it or provided proof it was not what the description said which is a lie, all while not paying you anything and sending your belongings to a stranger that can possibly change your itemsSo after all this process I would never recommend this site it’s only there to make money off you, & finally this company is for making profit they don’t really care for your items
Over the last years my credit card number has been stolenThe 1st times the bank caught it and this last time I caught itWe think it could be someone localOn *** **, *** I noticed charges being made with PoshmarkI immediately sent an email to them notifying them, contacted my bank and filed a report with the Sheriff’s Dept*** sent me an email back asking for additional information which I providedI also requested the Name and address along with any additional information used for the purchaseI was informed they would give it to the Sheriff’s dept*** ***, I sent another email, they do not list or give phone numbers out, that and police report was filed*** *** *** responded that a refund was issued to my cardI responded right back that still needed the additional information requested about who used my card since they have that on file and said so*** *** *** responded to my email and advised the officer assigned the case needed to contact support@po
I put a ad on the site about my Gucci chocolate watch which was sent to the purchaser *** *** screen name *** which she received the watch which she never sent my money or watch back my phone had frozen so I was unable to print off the label but I did notify ma *** telling her I went to the post office & paid to get her watch to her in a timely matter three days which ma Leslie text me telling me she received the watch & she loved it & will be sending me the money which that was Aug 7-10-still never received either one my watch or my money
I ordered a pair of tennis shoes that were listed as tennis shoes but they are actually cleatsI asked to return them and Poshmark deniedThey were not listed correctly as cleatsI cannot do anything with themI buy and sell a ton on Poshmark so when I have the very rare issue, I want it resolvedI can easily shop elsewhere if they don't start handling customer service issues better
On November 15th I made numerous purchases from Poshmark seller ***I ordered eight products for a total of $and paid $in postage to receive a crushed open box upon deliveryThrough conversations with the seller and further inspection of the box and it's contents it was discovered there were numerous items missingThis was reported immediately to my post office and a report was madeI also reported this to Poshmark and the seller only to have them release the funds to the seller without aiding or helping rectify the shortage of my orderThe only option I was given was to return the orderWell how can I return an order that is short? Makes no senseI also received the following from them: We here at Poshmark HQ truly value you as a member of the Poshmark communityThis is why we are contacting you today about some activity on your account that is in violation of our guidelinesWe have noticed that you've been purchasing items, such as the The Art of Shaving kit
I sold a dress on this site and the person who bought it wanted to return it so poshmark canceled the sale, and then the buyer never returned the dress to mePoshmark has been impossible to contact regarding the issueSo basically I shipped someone a $dress for free and poshmark let it happen
I open an account ( ***) with Poshmark and I did a few purchases without any complainMy mother ( ***) and my sister ( ***) open an account too because they saw my good experience with themA few weeks after I was trying to do a purchase an I couldn'tI contact Poshmark customer services and they told me that the issue was that I have more than one accountI don't have and I never had more than one accountI tell them that I don't and they request me to send them an photo ID from me and my sisterI send them a photo of my passport and my sister's and they told me that they will only accept a drivers licenseI do have a drivers license but my sister doesn'tI explain that to them and they didn't accept our documentsOn *** I close my account to avoid any other issue with this company but this week my mother was trying to use her account and they keep telling her that she have more that one account and don't allow her to use her accountPoshmark keep say
I purchased a pair of boots on the app for $The boots were listed by the seller as “gently worn”Once I recieved the boots I discovered that they had a hole in themI immediately filed a complaint with Poshmark customer service as “item recieved not as described”After a week or so, Poshmark customer service finally responded to my complaint by stating that I had agreed to close the complaint with a $Poshmark creditIn fact, Poshmark had never contacted me and I never agreed to a partial creditPoshmark released my funds to the seller and rejected the return citing that I should have asked questions and I can resell the boots if I don’t want to keep themI am seeking a full refundThe seller never “described” that the boots had a hole in them, Nor was there a photo showing a hole in the bootsThe boots are patent leather and there’s several spots in the photos that look to be the camera flash on the bootsBut, there was never a photo or a mention of a hole in the boots
I sold an item on Poshmark that was in perfect condition and you could tell from the photos I had postedThe buyer received the item at 10am and then reported that they were scratched all over at 6pm (she had plenty of time to report a problem)She sent photos and you could obviously tell she had caused the scratchesPoshmark hardly looked into the situation and took her side and gave her the money backNow I am being stuck with $sunglasses that are scratched and I'll never get money forI see this is an ongoing issue with Poshmark, when will they get rid of all the scammers and start backing up buyers? The customer service is awful with this company!
Fraudulent charges I did not makeThey have no phone number and do not respond to emailsMy account says I have bought nothing yet today I received a dirty tshirt in the mail from PoshmarkI want my funds backThey have no means on their app or website to correct since they say I did not buy anything My card was definitely charged
They have failed to transfer the funds of money I have earned on their site into my bank account per the agreement they offerThey have stolen $*** from me, on top of the 20% they already robbed from each one of my salesI requested the direct deposit over a week ago- the process should only take 2-daysI have sent them multiple emails- nobody has replied with a definitive answer as to whyI WILL take them to small claims court if unresolved
Poshmark policy states that they will not accept returns based on simply fitting issues, but description issues are a different storyI purchased a pair of pants that were listed as 28's, in the description the seller goes on to note they are marked 30's but that they are actually 28's because they run smallI contacted the seller to verify this and got no word back, but because I had had a good experience up until this point so I trusted itI received the pants and they were absolutely huge, I measured them to find they did not run small, and that they actually measured to a inch waistI filed a return complaint because I felt like the seller confidently listing them as and stating they were inch waist pants and that they ran small was a completely inaccurate description as if she would have been honest and said they were 30's or bigger and that they didn't run small I would never have purchased themThey told me twice that somehow this is an accurate descriptionand
I purchased shoes online They said to be a size When I received these shoes they looked ok but when I put them on they were huge on my feet They seemed to have been stretched by the previous ownerI chose not to accept these shoes and send them back The company refused to take them neck because I said they were not damaged on the outside I stated again that my feet were slinging around and they refused my refund These shoes were $
I have been a loyal user of this site for yearsPoshmark has locked my account and I am unable to make purchases or list itemsI’ve been trying to reach out to customer service for nearly daysI’ve tried on all platforms- social media and contacting support directlyI’ve gotten once response that didn’t help or resolve my problem whatsoeverI also have around$in earnings that they are holding from meI’m not able to use or redeem themI feel like I am flat out being ignoredI was never notified that my account t was being locked eitherI basically figured it out for myself and now can’t get anyone to help me fix the problem and restore my account with full privilegesI was told my account was locked because I had created a second accountI had no idea that would be an issueI have since deleted and just want my original one working again
I recently purchased a pair of *** *** shoes from a seller on PoshmarkThe shoes were advertised as being size 8.5, and I paid $*** for the shoes which included shippingThe shoes were delivered and I received several emails from Poshmark showing tracking that the box had been delivered and I needed to approve the delivery in order for the payment to be releasedI was out of town, but checked the tracking and saw that they had been delivered, and confirmedOnce I returned, which was more than days after ordering (so the funds would have been released regardless), I discovered that the shoes were in fact size women's This was my first purchase through Poshmark, and is quite a large sum of money that I was saving to spend on new shoesI double-checked the listing, which confirmed the seller had falsely advertised the shoes as size women's Disappointed, I reached out to Poshmark customer servicePoshmark does not provide any customer service over the phone,
I purchased a vest on poshmark and upon receiving it from the seller, inspected it to make sure that it was in the condition described by the sellerNot seeing anything of issue, I rated the seller and accepted the itemHowever, I went to try the vest on a day or two later and found that the zipper was completely brokenI hadn't seen that upon visually inspecting the item and before accepting itI reached out to posh to indicate the item is in fact damaged during and that I had not seen the damage when inspecting it upon receiptPosh customer service refuses to do anything to correct this issue - leaving me out the coat of the item and with a damaged vest
Bought a Nine west Hobo purseWhen I received the purse in the mail it was tornIt had a lot of where in tear all overwhen I looked at it online it looked like nothing was wrong with itI can not get in touch with the businessThank YouAlexandria ***
I recently purchased a pair of maternity jeans off of the Poshmark consignment websiteAfter receiving the item, I became aware that the maternity jeans had holes in the knees (from wear, not manufactured distressed jeans)I filed a complained with Poshmark and sent pictures of the holesI returned to the original seller's post for the maternity jeans, which did not show holes in the knees of the photos, and did not mention any type of distress to the jeansI requested a refund because the product was not what was advertisedPoshmark told me that it was MY fault because I didn't care enough to ask the seller more questions about the jeansThey stated that different sizes fit differently (not even part of the complaint or reason I filed for a refund)I had purchased jeans from another seller of the same brand/style with no holesI conducted a search on Poshmark website for jeans of the same brand/style and no holesI stated as much in my response to Poshmark and they have not r
I ordered a Louis Vuitton wallet off PoshmarkAfter I received it I questioned the seller because it didn't look authenticThe seller assured me it was authenticHowever, after further review I noticed the seller was selling fake Louis Vuitton and I contacted PoshmarkPoshmark ask me to send the wallet in for further inspectionI sent in the wallet poshmark verified the wallet was authentic but has NEVER sent me the walletIt's been almost three weeksI've sent multiple emails and no responseI'm out *** and I want my wallet I paid for backThank you
This company steals 20% of your sales which is ridiculously high and outrageousI attempted to sell a Tennis bracelet with 1/diamonds on each link beautiful braceletFirst they make you send it to the customer, they give them days to decide, than the day they are to pay you the customer so called creates a “case” than stalls a total of days, Poshmark than approves the case because customer didn’t like it or provided proof it was not what the description said which is a lie, all while not paying you anything and sending your belongings to a stranger that can possibly change your itemsSo after all this process I would never recommend this site it’s only there to make money off you, & finally this company is for making profit they don’t really care for your items
Over the last years my credit card number has been stolenThe 1st times the bank caught it and this last time I caught itWe think it could be someone localOn *** **, *** I noticed charges being made with PoshmarkI immediately sent an email to them notifying them, contacted my bank and filed a report with the Sheriff’s Dept*** sent me an email back asking for additional information which I providedI also requested the Name and address along with any additional information used for the purchaseI was informed they would give it to the Sheriff’s dept*** ***, I sent another email, they do not list or give phone numbers out, that and police report was filed*** *** *** responded that a refund was issued to my cardI responded right back that still needed the additional information requested about who used my card since they have that on file and said so*** *** *** responded to my email and advised the officer assigned the case needed to contact support@po
I put a ad on the site about my Gucci chocolate watch which was sent to the purchaser *** *** screen name *** which she received the watch which she never sent my money or watch back my phone had frozen so I was unable to print off the label but I did notify ma *** telling her I went to the post office & paid to get her watch to her in a timely matter three days which ma Leslie text me telling me she received the watch & she loved it & will be sending me the money which that was Aug 7-10-still never received either one my watch or my money
I ordered a pair of tennis shoes that were listed as tennis shoes but they are actually cleatsI asked to return them and Poshmark deniedThey were not listed correctly as cleatsI cannot do anything with themI buy and sell a ton on Poshmark so when I have the very rare issue, I want it resolvedI can easily shop elsewhere if they don't start handling customer service issues better
On November 15th I made numerous purchases from Poshmark seller ***I ordered eight products for a total of $and paid $in postage to receive a crushed open box upon deliveryThrough conversations with the seller and further inspection of the box and it's contents it was discovered there were numerous items missingThis was reported immediately to my post office and a report was madeI also reported this to Poshmark and the seller only to have them release the funds to the seller without aiding or helping rectify the shortage of my orderThe only option I was given was to return the orderWell how can I return an order that is short? Makes no senseI also received the following from them: We here at Poshmark HQ truly value you as a member of the Poshmark communityThis is why we are contacting you today about some activity on your account that is in violation of our guidelinesWe have noticed that you've been purchasing items, such as the The Art of Shaving kit
Seller listed size M on top but when I received it it's a small I can't fit it and they don't wanna give a refund
I sold a dress on this site and the person who bought it wanted to return it so poshmark canceled the sale, and then the buyer never returned the dress to mePoshmark has been impossible to contact regarding the issueSo basically I shipped someone a $dress for free and poshmark let it happen
I open an account ( ***) with Poshmark and I did a few purchases without any complainMy mother ( ***) and my sister ( ***) open an account too because they saw my good experience with themA few weeks after I was trying to do a purchase an I couldn'tI contact Poshmark customer services and they told me that the issue was that I have more than one accountI don't have and I never had more than one accountI tell them that I don't and they request me to send them an photo ID from me and my sisterI send them a photo of my passport and my sister's and they told me that they will only accept a drivers licenseI do have a drivers license but my sister doesn'tI explain that to them and they didn't accept our documentsOn *** I close my account to avoid any other issue with this company but this week my mother was trying to use her account and they keep telling her that she have more that one account and don't allow her to use her accountPoshmark keep say
I purchased a pair of boots on the app for $The boots were listed by the seller as “gently worn”Once I recieved the boots I discovered that they had a hole in themI immediately filed a complaint with Poshmark customer service as “item recieved not as described”After a week or so, Poshmark customer service finally responded to my complaint by stating that I had agreed to close the complaint with a $Poshmark creditIn fact, Poshmark had never contacted me and I never agreed to a partial creditPoshmark released my funds to the seller and rejected the return citing that I should have asked questions and I can resell the boots if I don’t want to keep themI am seeking a full refundThe seller never “described” that the boots had a hole in them, Nor was there a photo showing a hole in the bootsThe boots are patent leather and there’s several spots in the photos that look to be the camera flash on the bootsBut, there was never a photo or a mention of a hole in the boots
I sold an item on Poshmark that was in perfect condition and you could tell from the photos I had postedThe buyer received the item at 10am and then reported that they were scratched all over at 6pm (she had plenty of time to report a problem)She sent photos and you could obviously tell she had caused the scratchesPoshmark hardly looked into the situation and took her side and gave her the money backNow I am being stuck with $sunglasses that are scratched and I'll never get money forI see this is an ongoing issue with Poshmark, when will they get rid of all the scammers and start backing up buyers? The customer service is awful with this company!
Fraudulent charges I did not makeThey have no phone number and do not respond to emailsMy account says I have bought nothing yet today I received a dirty tshirt in the mail from PoshmarkI want my funds backThey have no means on their app or website to correct since they say I did not buy anything My card was definitely charged
They have failed to transfer the funds of money I have earned on their site into my bank account per the agreement they offerThey have stolen $*** from me, on top of the 20% they already robbed from each one of my salesI requested the direct deposit over a week ago- the process should only take 2-daysI have sent them multiple emails- nobody has replied with a definitive answer as to whyI WILL take them to small claims court if unresolved
Poshmark policy states that they will not accept returns based on simply fitting issues, but description issues are a different storyI purchased a pair of pants that were listed as 28's, in the description the seller goes on to note they are marked 30's but that they are actually 28's because they run smallI contacted the seller to verify this and got no word back, but because I had had a good experience up until this point so I trusted itI received the pants and they were absolutely huge, I measured them to find they did not run small, and that they actually measured to a inch waistI filed a return complaint because I felt like the seller confidently listing them as and stating they were inch waist pants and that they ran small was a completely inaccurate description as if she would have been honest and said they were 30's or bigger and that they didn't run small I would never have purchased themThey told me twice that somehow this is an accurate descriptionand
I purchased shoes online They said to be a size When I received these shoes they looked ok but when I put them on they were huge on my feet They seemed to have been stretched by the previous ownerI chose not to accept these shoes and send them back The company refused to take them neck because I said they were not damaged on the outside I stated again that my feet were slinging around and they refused my refund These shoes were $