I am a seller on the Poshmark selling siteI have complied with their selling policies and items I sold were shipped and received by the buyers who despite the correct measurements being given in the listing do not want to pay and Poshmark is withholding my paymentTheir policy is that there are not returns unless the item is not as describedThe buyers refuse to show photos of the items with a tape measure to prove the sizeAfter hours the policy of Poshmark is to release fundsThey will not update me on the status of these sales or give me any reason after almost a week that they are not releasing my fundsThis is a horrible way to do businessI have been on eBay since and they have always fairly taken care of every issueI want my funds released
I sold a brand new MK Wallet on Poshmark I let it go to a buyer who was to pay me when receivedShe received and told Poshmark customer service she got some old MK wallet that I had sent - I did not send it nor would I have ever done that I pride myself on selling nice items and would donate anything like the one she said I sentI sent the one pictured in my closetThe Poshmark customer service team sided with her and she is sending me the old wallet and no moneyI am sad and hurt and out a brand new wallet that I really loved and would have loved to have kept! Shocked by my treatment as I have a great reputation on their site as far as sales and my merchandise is in great condition!
Our Vice President of Fraud has advised the user on *** *** that if the order is truly a theft that the buyer believes, to file a police report and the police will contact usFor this reason, we believe the case has been resolved
Charged twice for an item that a seller canceled the order and deleted her selling page$ *** from my accountCharged $*** for an item and the seller canceled the order after I messaged her about where my order was$*** from my accountInvestigating everywhere on site for a phone number for Poshmark to resolve this messNo number available and they do not return your internet messagesVery aggravated about this whole situation and will never deal with them againAll I want is my account to be refunded the $ *** they unlawfully took from my account
Hi, I have a great standing on Poshmark100+ "Love notes" receivedOver 50K followers and over active listingsI recently got an email stating that my account was restricted for a reason they marked as "other" which gives me NO reason at all as to why they shut my account downThey said it's permanent and they won't be reinstating my accountMultiple people live in my house and they have poshmark accounts as wellThere is NO reason they should have restricted my accountI still have pending sales and purchases
I purchased an item from Poshmark.com that was misrepresented/fake (I had the item authenticated myself) and sent the item back for a full refund as I was promisedI received delivery confirmation that the item was sent back but never received my refundI made several attempts to contact customer service but there is no live in-person phone number to call and my emails have still gone unanswered to this day
I purchased an item from an individual seller on PoshmarkIt was a bracelet for approximately $**The picture posted was very deceptive in that it showed a close up enlarged view of the crystals in the bracelet which in fact were barely visible when I received the itemIn addition it was advertised as "18K" goldI took it to a jeweler who told me that it only had a very light coating of gold that was already wearing off in spotsI just wanted to return the itemThe cost for what I received was excessive and the item was not as advertisedThe website mediated for me and we exchanged numerous emailsThey asked for picture documentation which I sent themThey denied they ever received itI have a long email thread saved that shows I did as askedThey initially ruled against me because they said I should have asked the seller how big the crystals were then they changed their minds and said that I never sent them picturesThis seller was totally fraudulent in her description of
I received a knock-off product through a seller on this siteI had purchased only AFTER reviewing their "Posh Protect" promise which is in place to protect consumers from fakesThe sellers sent a mis-sized and BAD quality replica of a popular swimsuitThe item was different in stitching and quality of "print" to the product that was advertised on their site and was grossly mis-sizedPosh Mark did not honor their Posh Protect, nor did their customer support team ever review my caseI tried to resolve through the standard Posh Mark channels by filing a caseI was repeatedly asked to submit photos, which I did very promptly and the emails kept coming saying that I had not done so (I can provide screenshots to prove these were submitted in a timely manner
I sold two parcels of products on Poshmark and the buyer wished to return them and received a refundThis was fine with me, except when the return came back to me it was missing over plus itemsThe original items that were mine were not returned and in its place there were several dirty and broken pieces that were not even mine to begin withI have reached out to Poshmark via email and twitter and have heard back from themIt has been over a weekThey have automated customer service emails that say we will try to get back to you w/i 24-hrsI feel this complaint needs to be felt with in quicker manner, their unresponsive attitude is disturbingI’m not the only one who has been faced with silence over their wrongdoingsHad I googled their reviews before I never would have done business with them
With Poshmark, you are basically dealing with a black market and don't know much about the items I purchased an expensive item that I never received Poshmark said to ask the seller about the item Never heard from the seller about this item although she did respond promptly about my interest in another even more expensive article in her closet Now I am waiting for another item to be sent from another seller- it has been weeks already and I am going to cancel Also, you are never sure your item is "authentic" or not I purchased a Burberry bag that upon receiving it saw it was not authentic although the seller insisted it was I have given enough chances to this website; buyer beware I will stick with *** and *** for now on
I ordered for the first time and paid for my itemTwo days later I was told my oder was canceled because the seller no linger had the itemIt wasn't a new item, so I seriously doubt someone just so happen to buy it the same time I didHow do you not know you no longer have an item you're selling? And when I tried to leave a review on their site, it wanted me to sign up firstRidiculous, and I will never try to buy from them again, or recommend them
I sold a necklace in excellent condition, order *** it was a Chanel necklace for $The listing I offered showed my item and the condition of it when sold and sent to buyerThe buyer stated there being a chip directly in the center of the logo which is dead center of the necklacePoshmark opened an investigation allowed the buyer to submit photos of a damaged item which she most likely damaged herself - since there was absolutely ZERO damage to the item upon my sending it outI wrote my remarks, she wrote hers and ultimately Poshmark is allowing the buyer to send me an item worth nothing with the damage this person caused to my itemI have not seen the buyers pictures but I do not need to - I know how I mailed the item to herPoshmark states they protect their sellers - they are doing nothing to fairly handle the situationThey simply said due to the Knick on the necklace the buyer has been approved to return the itemPoshmark has did nothing to rectify th
I sold a handbag on this site (Poshmark) in perfect condition without any damageMy its was delivered and the buyer opened a case states the hand bag was damagedIt's my understanding from the automated response that pictures were sent to Poshmark of damageHowever I never seen the pictures and still haven't, nothing was shown to me before giving a refundHowever the sites states no refunds given so I'm having to take the buyer & Poshmark word for the out comeI was never notified by the buyer that it was an issue just a case openedNow I'm hoping the buyer haven't switched bags with me trying to run a scamI personally shipped my handbag out and seen absolutely no damage before doing soI had to reach out to the buyer to find out what the problem was but Poshmark asked me for pictures and I didn't even k ow what the ISSUES was supposedly beI feel this Poshmark promotes bad business practices by not having a direct customer service to speak withThe company only work by
I’ve been a Seller on the Poshmark app since I have never had an issue until recentlyI’ve had two Buyers recently buy items from my closet for them to only have what I believe to be buyers remorse because they spent too much or didn’t end up liking the itemFirst time- Buyer claims heels she purchased are “damaged” which they weren’t but she mutilates and twists the shoes so they actually are damaged in order to return them because the return policy is clear you can only return if damagedPoshmark approves the return because I say the lady can return them before I am aware what she has doneI get my shoes and I inform Poshmark of the damage so they ask me to mail them the shoes and they will release my moneyAfter they get the shoes, I am looking on app at shoes and see my damaged shoes are now being sold by a Poshmark employeeWhen I comment saying this is the case, they block my comments and erase them because it looks bad on them for selling a damaged item I sent in onl
I purchased a bathing suit on Poshmark that was advertised as new with TagsThe item arrived and did have the original tags attached but it also smelled strongly of Mildew/Mold and therefore damagedPoshmark's return/refund policy covers items that are damaged yet my return was denied and I was told that odor is subjectiveHowever, a new item should never smell of mildewThe seller of this item was very much aware that they were selling a damaged item and intentionally withheld the informationI have reached out to Poshmark several times and have not received an agreeable resolution
I am seller on Poshmark's websiteI sold a pair of shoes and the tracking never initiatedI have reached out to Poshmark over times for help with this issue and they never repliedThey have allowed the buyer to cancel the order while in transit and So now I have suffered a loss in revenue and my designer merchandise
I purchased a pair of RSQ jeans that were listed as Slim Straight fitThat is what I always have worn and so I thought I would be safe making the purchase even though the seller did not take a picture of the labelJust to be sure I asked the seller "Are these slim fit?' The seller responded "yes." The package shows up and the pants are SKINNY FIT They look ridiculous on meI'm years oldWhen I tell Poshmark that the seller misrepresented the product they reject my request and pay the sellerNow I'm stuck with a pair of pants that I did not orderThe take away here is that frequently sellers will send you something not representated in the listing but you're stuck with the product because they don't want to pay for return shippingThis is a relatively new app that has to figure out how to avoid seller fraudMore than half of the items I've purchased have ended looking like *** *** rejectsBewareAt least at the *** *** you can try it on and inspect it before purchasing itWith Poshmark you'll spend so much time and effort return usefless trash that the "fun' turns into a nightmareYes the app is convenient but in the end *** is better, at least there the sellers care about their ratings and don't try to *** their trash off to othersI know it is a difficult business decision but Poshmark needs to improve their policies on allowing sellers to deliver trash, wasting buyer's time and money, while preventing buyers from leaving bad seller ratings after a dispute
I bought something through Poshmark that was not as it was described by the seller, and I cannot use itPoshmark allows only days to submit a complaintWhen I tried to submit the complaint their system would not accept it because I did not have a photoI was travelling so I had my mom open the package for me to check it, her flip phone can't send SMS messages to my smart phone so I had no photo to submitBecause I couldn't submit the complaint without a photo, the time limit expiredI emailed them about the issue, explaining that I tried to submit the issue but their system rejected it, and they refused to reimbursed meI emailed again and they didn't even respondTheir customer service has been rude to me when they have responded, and they continually refuses to reimburse me for a $item that is completely useless to me since the seller lied about what it wasI just want a refund on the item, and I have offered to ship the item back to them many timesI have also asked th
Terrible customer serviceExtremely unhelpful, unresponsive, and there is not even a phone number to call! Will not be using this service again
I am a seller on the Poshmark selling siteI have complied with their selling policies and items I sold were shipped and received by the buyers who despite the correct measurements being given in the listing do not want to pay and Poshmark is withholding my paymentTheir policy is that there are not returns unless the item is not as describedThe buyers refuse to show photos of the items with a tape measure to prove the sizeAfter hours the policy of Poshmark is to release fundsThey will not update me on the status of these sales or give me any reason after almost a week that they are not releasing my fundsThis is a horrible way to do businessI have been on eBay since and they have always fairly taken care of every issueI want my funds released
I have not received payment yet, and now it's day late! Poshmark's contract says days
I sold a brand new MK Wallet on Poshmark I let it go to a buyer who was to pay me when receivedShe received and told Poshmark customer service she got some old MK wallet that I had sent - I did not send it nor would I have ever done that I pride myself on selling nice items and would donate anything like the one she said I sentI sent the one pictured in my closetThe Poshmark customer service team sided with her and she is sending me the old wallet and no moneyI am sad and hurt and out a brand new wallet that I really loved and would have loved to have kept! Shocked by my treatment as I have a great reputation on their site as far as sales and my merchandise is in great condition!
Our Vice President of Fraud has advised the user on *** *** that if the order is truly a theft that the buyer believes, to file a police report and the police will contact usFor this reason, we believe the case has been resolved
Charged twice for an item that a seller canceled the order and deleted her selling page$ *** from my accountCharged $*** for an item and the seller canceled the order after I messaged her about where my order was$*** from my accountInvestigating everywhere on site for a phone number for Poshmark to resolve this messNo number available and they do not return your internet messagesVery aggravated about this whole situation and will never deal with them againAll I want is my account to be refunded the $ *** they unlawfully took from my account
Hi, I have a great standing on Poshmark100+ "Love notes" receivedOver 50K followers and over active listingsI recently got an email stating that my account was restricted for a reason they marked as "other" which gives me NO reason at all as to why they shut my account downThey said it's permanent and they won't be reinstating my accountMultiple people live in my house and they have poshmark accounts as wellThere is NO reason they should have restricted my accountI still have pending sales and purchases
I purchased an item from Poshmark.com that was misrepresented/fake (I had the item authenticated myself) and sent the item back for a full refund as I was promisedI received delivery confirmation that the item was sent back but never received my refundI made several attempts to contact customer service but there is no live in-person phone number to call and my emails have still gone unanswered to this day
I purchased an item from an individual seller on PoshmarkIt was a bracelet for approximately $**The picture posted was very deceptive in that it showed a close up enlarged view of the crystals in the bracelet which in fact were barely visible when I received the itemIn addition it was advertised as "18K" goldI took it to a jeweler who told me that it only had a very light coating of gold that was already wearing off in spotsI just wanted to return the itemThe cost for what I received was excessive and the item was not as advertisedThe website mediated for me and we exchanged numerous emailsThey asked for picture documentation which I sent themThey denied they ever received itI have a long email thread saved that shows I did as askedThey initially ruled against me because they said I should have asked the seller how big the crystals were then they changed their minds and said that I never sent them picturesThis seller was totally fraudulent in her description of
I received a knock-off product through a seller on this siteI had purchased only AFTER reviewing their "Posh Protect" promise which is in place to protect consumers from fakesThe sellers sent a mis-sized and BAD quality replica of a popular swimsuitThe item was different in stitching and quality of "print" to the product that was advertised on their site and was grossly mis-sizedPosh Mark did not honor their Posh Protect, nor did their customer support team ever review my caseI tried to resolve through the standard Posh Mark channels by filing a caseI was repeatedly asked to submit photos, which I did very promptly and the emails kept coming saying that I had not done so (I can provide screenshots to prove these were submitted in a timely manner
I sold two parcels of products on Poshmark and the buyer wished to return them and received a refundThis was fine with me, except when the return came back to me it was missing over plus itemsThe original items that were mine were not returned and in its place there were several dirty and broken pieces that were not even mine to begin withI have reached out to Poshmark via email and twitter and have heard back from themIt has been over a weekThey have automated customer service emails that say we will try to get back to you w/i 24-hrsI feel this complaint needs to be felt with in quicker manner, their unresponsive attitude is disturbingI’m not the only one who has been faced with silence over their wrongdoingsHad I googled their reviews before I never would have done business with them
With Poshmark, you are basically dealing with a black market and don't know much about the items I purchased an expensive item that I never received Poshmark said to ask the seller about the item Never heard from the seller about this item although she did respond promptly about my interest in another even more expensive article in her closet Now I am waiting for another item to be sent from another seller- it has been weeks already and I am going to cancel Also, you are never sure your item is "authentic" or not I purchased a Burberry bag that upon receiving it saw it was not authentic although the seller insisted it was I have given enough chances to this website; buyer beware I will stick with *** and *** for now on
I ordered for the first time and paid for my itemTwo days later I was told my oder was canceled because the seller no linger had the itemIt wasn't a new item, so I seriously doubt someone just so happen to buy it the same time I didHow do you not know you no longer have an item you're selling? And when I tried to leave a review on their site, it wanted me to sign up firstRidiculous, and I will never try to buy from them again, or recommend them
I sold a necklace in excellent condition, order *** it was a Chanel necklace for $The listing I offered showed my item and the condition of it when sold and sent to buyerThe buyer stated there being a chip directly in the center of the logo which is dead center of the necklacePoshmark opened an investigation allowed the buyer to submit photos of a damaged item which she most likely damaged herself - since there was absolutely ZERO damage to the item upon my sending it outI wrote my remarks, she wrote hers and ultimately Poshmark is allowing the buyer to send me an item worth nothing with the damage this person caused to my itemI have not seen the buyers pictures but I do not need to - I know how I mailed the item to herPoshmark states they protect their sellers - they are doing nothing to fairly handle the situationThey simply said due to the Knick on the necklace the buyer has been approved to return the itemPoshmark has did nothing to rectify th
I sold a handbag on this site (Poshmark) in perfect condition without any damageMy its was delivered and the buyer opened a case states the hand bag was damagedIt's my understanding from the automated response that pictures were sent to Poshmark of damageHowever I never seen the pictures and still haven't, nothing was shown to me before giving a refundHowever the sites states no refunds given so I'm having to take the buyer & Poshmark word for the out comeI was never notified by the buyer that it was an issue just a case openedNow I'm hoping the buyer haven't switched bags with me trying to run a scamI personally shipped my handbag out and seen absolutely no damage before doing soI had to reach out to the buyer to find out what the problem was but Poshmark asked me for pictures and I didn't even k ow what the ISSUES was supposedly beI feel this Poshmark promotes bad business practices by not having a direct customer service to speak withThe company only work by
I’ve been a Seller on the Poshmark app since I have never had an issue until recentlyI’ve had two Buyers recently buy items from my closet for them to only have what I believe to be buyers remorse because they spent too much or didn’t end up liking the itemFirst time- Buyer claims heels she purchased are “damaged” which they weren’t but she mutilates and twists the shoes so they actually are damaged in order to return them because the return policy is clear you can only return if damagedPoshmark approves the return because I say the lady can return them before I am aware what she has doneI get my shoes and I inform Poshmark of the damage so they ask me to mail them the shoes and they will release my moneyAfter they get the shoes, I am looking on app at shoes and see my damaged shoes are now being sold by a Poshmark employeeWhen I comment saying this is the case, they block my comments and erase them because it looks bad on them for selling a damaged item I sent in onl
I purchased a bathing suit on Poshmark that was advertised as new with TagsThe item arrived and did have the original tags attached but it also smelled strongly of Mildew/Mold and therefore damagedPoshmark's return/refund policy covers items that are damaged yet my return was denied and I was told that odor is subjectiveHowever, a new item should never smell of mildewThe seller of this item was very much aware that they were selling a damaged item and intentionally withheld the informationI have reached out to Poshmark several times and have not received an agreeable resolution
I am seller on Poshmark's websiteI sold a pair of shoes and the tracking never initiatedI have reached out to Poshmark over times for help with this issue and they never repliedThey have allowed the buyer to cancel the order while in transit and So now I have suffered a loss in revenue and my designer merchandise
I purchased a pair of RSQ jeans that were listed as Slim Straight fitThat is what I always have worn and so I thought I would be safe making the purchase even though the seller did not take a picture of the labelJust to be sure I asked the seller "Are these slim fit?' The seller responded "yes." The package shows up and the pants are SKINNY FIT They look ridiculous on meI'm years oldWhen I tell Poshmark that the seller misrepresented the product they reject my request and pay the sellerNow I'm stuck with a pair of pants that I did not orderThe take away here is that frequently sellers will send you something not representated in the listing but you're stuck with the product because they don't want to pay for return shippingThis is a relatively new app that has to figure out how to avoid seller fraudMore than half of the items I've purchased have ended looking like *** *** rejectsBewareAt least at the *** *** you can try it on and inspect it before purchasing itWith Poshmark you'll spend so much time and effort return usefless trash that the "fun' turns into a nightmareYes the app is convenient but in the end *** is better, at least there the sellers care about their ratings and don't try to *** their trash off to othersI know it is a difficult business decision but Poshmark needs to improve their policies on allowing sellers to deliver trash, wasting buyer's time and money, while preventing buyers from leaving bad seller ratings after a dispute
I bought something through Poshmark that was not as it was described by the seller, and I cannot use itPoshmark allows only days to submit a complaintWhen I tried to submit the complaint their system would not accept it because I did not have a photoI was travelling so I had my mom open the package for me to check it, her flip phone can't send SMS messages to my smart phone so I had no photo to submitBecause I couldn't submit the complaint without a photo, the time limit expiredI emailed them about the issue, explaining that I tried to submit the issue but their system rejected it, and they refused to reimbursed meI emailed again and they didn't even respondTheir customer service has been rude to me when they have responded, and they continually refuses to reimburse me for a $item that is completely useless to me since the seller lied about what it wasI just want a refund on the item, and I have offered to ship the item back to them many timesI have also asked th