MY ACCOUNT NAME IS *** MY ACCOUNT WAS RESTRICTED AND POSHMARK IS WITHHOLDING OVER $*** OF MY FUNDSIT IS RIGHTFULLY MINES NOT THEIRS TO KEEPYOU ALREADY TOOK OUT YOUR 20% NOW PLEASE RELEASE MY MONEY SO I CAN CLOSE MY ACCOUNT I HAVE DIRECT DEPOSITS STILL IN PROCESS SINCE FEB 15THI HAVE BEEN WAITING ON MY PAYMENT SINCE THE 15TH OF ***NOWHERE IN YOUR TERMS OF CONDITION DOES IT SAY YOU WITHHELD THE SELLERS EARNINGSDO I NEED TO GET MY LAWYER INVOLVED BECAUSE NOW YOU ARE STEALING FROM MEPLEASE RELEASE MY MONEY
I purchased a dress through Posh mark that was falsely advertised and arrived damaged and stainedAccording to Posh Marks website I should have been covered under their "Posh Promise" This company did not uphold their refund policy and let their seller keep my moneyPosh Mark allowed the seller to harass me and blame me for the damaged dressI have never dealt with such terrible customer serviceThe dress was so bad that I could not even wear itI provided the company with pictures showing the damage, stains and proof the dress did not arrive as advertised yet they still did nothing for me as a customerThe seller advertised a once wore dresses, clean in good conditionIt was dirty, smelly, armpit stained and food stains all over the dressSomething has to be done because people don't deserve to be treated this way Posh Promise (directly from their site) You are protected every time you make a purchase on PoshmarkWe will give you a full refund if your item never ships or does
Posh mark has delivered on my expectations as a seller and I am happy with themHowever I had an experience with group bullying by one posh seller, a Registered Nurse, a Mother and wife who has used her Insta*** account to further the bullying and harassmentI had reached out to posh mark support with screenshots and proof to receive a reply it will be investigatedIt’s been a week and no further contactIf posh cannot control what a user does on Insta*** then they can delete them from posh, that would show users loud and clear the Poshmark has a zero tolerance towards online harassmentI love Poshmark but it is not an *** or *** as far as sales revenue!
I ordered a pair of NYDJ from PoshmarkOne pair appearedIt wasn't the one I ordered and it reeked of cigarette smokeI never placed an order for these jeans, they just appearedA few days later, I received another pair of NYDJsAlthough labeled as a size 6, they were too bigPoshmark has no clear instructions for making returns, and I was told by the seller that Poshmark will not accept returns for wrong sizesI was charged for two pairs of pants, one I never even ordered and one that is too bigThey do not have any customer satisfaction dept, and the only thing I received from them was an email that told me not to reply to this email because it was automated
Poshmark has ZERO support other than generic emails that never address the real issueYou send an email to wait hours MINIMUM to get am email back with a response that doesn't address your issuesThere is no other way to contact anyoneThey give you the run around for sureI've been selling with Posh for over years nowRecently, one of my sales was accepted by the buyer and somehow I was only credited a partial amount of my earningsI'm not talking about the cut they take, which is ridiculous, but truly they did not give me the full amount of my fair earningsI've emailed them multiple times and they have so far just given me the usual generic run around emails in responseThese guys seriously fail their sellersIt's hard not to believe they're crooks, fully aware of the way they're doing business at this pointI will be shutting my closet down as soon as I get the rest of my money from themDon't let the name fool you, they are anything but Posh
I had a buyer on april 1st make a purchase from me the buyer stated it was not as described and wish to return it after a long back and forth process postmark did side with the buyer the item was returned on 4/as a empty box postmark asked if there was a issue with returnI reported yes seeing there was in doing so they shut down my account I have a police report and a claim from the post office proofing my claim is correct and I get penalized for telling the truthplease also note they did not contact of the shut down I had to email them about it
I made a purchase and after tried canceling because it's a counterfeit item I relaizedI have tried several times to get to contact poshmark with non response
Initial Business Response /* (1000, 5, 2015/04/28) */
We have conversed with the seller in regards to the returned item and have requested that the seller provide us with photo proofs of the item before they shipped the order out showing the item was not wrinkled
The seller did not
respond with the requested photos and because the seller used stock photos, we were unable to determine the condition of the item prior to the return
Due to this we consider the case resolved, as the seller has received their item back
Initial Consumer Rebuttal /* (3000, 7, 2015/04/29) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I responded back to their email about having pictures of the item prior to shippingI advised them that I did not as that is not a requirementIf I would have known that I needed to take pictures of everything I shipped I would have done thatBut that is NOT a policy listed
Final Business Response /* (4000, 9, 2015/05/14) */
We advise our users via our policies, guidelines, FAQ's and blog to provide clear pictures of the items that they are listing
Because the seller did not provide pictures of the item prior to their shipment, we were unable to determine the condition of the item prior to the return
Due to this, we consider the case resolved
A green cashmere sweater was stated as a size M NWOTThe sweater I received was a shrunken sweater that would fit a toddlerI even took pictures of the sweater (across chest was inches)Poshmark stated that I should have asked for measurements when I have always ordered a size M from ebay and elsewhere without any problemsThe product never stated it was a child's size sweaterIt was falsely advertised as a woman's sweaterA chest measurement of inches is not a woman's MediumA chest measurement of inches should be the minimum
Poshmark suspended my account without warning or valid reasonI have been both a buyer and seller on Poshmark without any issues or complaintsWhen I asked the reason for my account being suspended I was told that one of my accounts (I’ve only ever had one) was previously suspended (not true) and there was a match detected between that account and my current oneI HAVE ONLY EVER HAD ONE ACCOUNT!!! When I tried to sort this out with customer service they just send me the same email responseThe account they are referring to that they say was previously suspended looks to be my daughter’s account which I’ve never used nor has she used my accountAnd even though Poshmark is saying that account is suspended, my daughter is still able to buy/sell and I am not! I’ve done nothing wrong (nor has my daughter) and furthermore they told me that in order to reinstate my account I would need to send them my driver’s license # and information! That is not something they require in the first pla
I have been a seller on Poshmark since December of Since May of 2017, the department which reviews return requests has allowed for incomprehensible scams and irresponsible requests to be made on sellersThis is a fact, not an opinionA claim was recently approved (order ***) regarding a malicious buyer who claims to have received an item with a holeMy photos show no hole, nor were even reviewed as comparisonI will not accept robotic responses from this company any longerIronically, in this particular situation, there was not even a non-robotic response regarding the claim in the first placeThe situation has become intolerableMight I add, I had never had a malicious claim approved prior to May of Since then, there have been over All of which have been malicious scam experiences and irresponsibly approved by customer service robotsCoincidence? NoSince the start of May, however, buyers clearly have been aware of the returns department
I accidentally bid for a purse on Poshmark 7/and requested the order be cancelled the same day and I have Jenny having trouble with Poshmark and the seller assisting me in refunding my money
On 9/2/2018, I purchased crocs Cyprus V heel size shoesThe ad described the product as crocs Cyprus V heels size shoesI received a different and older croc style and MORE IMPORTANTLY I RECEIVED A PAIR OF SHOES WITH SIZES THAT DONT MATCH!! The right shoe is size and the left shoe is size So, I didn’t receive what was advertised and I received a mismatched pair of shoesI informed them of what I received, provided them with pictures and requested a refundAs of today, I have not heard back from them
I ordered an outfit through their website and it was not as advertisedThere were areas where the seams had come apart and frayed on the skirt part of the outfitI lodged a complaint and opened a case as soon as I received the outfit in the mailI sent pictures and reason for the dispute (on Friday 10/26/18)The website states it will come to a resolution within hoursIt has been days and I've sent them several emails with no answers back from themI payed through VenmoEven the consignee whom the outfit came thru stated that she'd like the outfit back due to the misrepresentation, but Poshmark has not resolved the issue or even sent me an email that they are working on the disputeI have pictures of the product and the email/case dispute if neededI paid a total of $via venmoOrder number was: ***
Complaint: ***I am rejecting this response because:I E-MAILED THEM SEVERAL TIMES AND ADVISED THEM I DID NOT KNOW HOW TO WORK AROUND THE WEBSITE TO SEND THE PICTURES BUT WOULD SEND THEM THE BOOTS BECAUSE THEY WERE OF NO USE TO ME THEY HAVE NOT TRIED TO HELP ME WITH HOW TO SEND THE PICTURESI FINALLY GOT MY NIECE TO TRY AND HELP ME WITH THE PICTURES TODAY MARCH 14TH AND I SENT THEM WAITING FOR A REPLY.Sincerely,*** ***
I purchased an item (Ugg boots) on Poshmark Nov30th The seller sent me someone else’s item (a Gap Hoody), and sent my item (UGG Boots) to the person that ordered the gap hoodyThe funds have already been taken from my accountI contacted the seller and opened a case with Poshmark immediately! The seller asked me to send the item that was mistakenly sent to me back as return to senderHowever the USPS wouldn’t take the package back considering it had been openedSo I had to pay for shipping to return the item to sellerAn item I never ordered or wanted in the first place! I attached my receipt in the case I opened on PoshmarkProviding proof of the fees I had to paySeller said she would pay me back, but hasn’tSeller hasn’t been helpful at allI contacted Poshmark several times via email and social media and they have not respondedIt’s been days with my case open and I received one email in that timeframe stating they’d look into itHowever that’s what they say t
Seller's Beware! Don't sell on this App/Website This company lets seller's decide if they want to pay you or test your item and then return it at no cost to the buyer I made the mistake of selling a high price item on PoshmarkI had to wait a week before I heard the buyer wasn't happy and I wasn't getting paid for my itemNow I am to want to see if the buyer decides to sent back my actually item or something else? This seems like a Big Scam So keep your items or find somewhere else to sell your things, better safe then sorry Don't let what happened to me happen to you with this company * *** *** *** *** *** * * *** *** ** *** *** *** *** *** *** *** They should have a - F rating
Are use the Poshmark app to make some extra money-selling my use clothesUsing the app I sold two pieces of merchandise I accidentally sent the orders to the wrong buyersI reached out to poshmark to inform them of my mistakeEach buyer was sent a new shipping label to send each other the correct orderOne of my buyers received his order the other has not received his order.In addition to that the order has not been returned to me nor have I received any type of payment for the order.there is no tracking information to follow up and see where the order is locatedI've reached out to that buyer who received the wrong order as well as Poshmark three times now via email and have received no response from either
Poshmark is a platform for peer-to-peer clothing salesThey do not allow returns unless an deviates from the descriptionI ordered an item and it arrived while I was on a business tripWhen I returned home two days later, I opened the item and found it did not match the descriptionWhen I emailed Poshmark, I was told that it was beyond the three-day window buyers have to accept an itemMy complaint is that this three-day window was never transparently disclosed to me as a buyerOn 1/21/18, I asked a seller for the length measurement of a certain item which they provided as inchesI purchased the item on the same day and it shipped on 1/22/In the shipping email, Poshmark includes a paragraph "Once you receive your package, please review your order to ensure it as described and accept your purchase by going to your Account Tab -> My Purchases -> Click on the Order -> Accept"Note the email does not say that there is a three-day window or mention any sort of dead
I signed up with this company and sold a pair of Lucky Jeans to a customer they received them months ago but Poshmark will not release my funds they kept my moneyI want my money for these they are mine I sold them
MY ACCOUNT NAME IS *** MY ACCOUNT WAS RESTRICTED AND POSHMARK IS WITHHOLDING OVER $*** OF MY FUNDSIT IS RIGHTFULLY MINES NOT THEIRS TO KEEPYOU ALREADY TOOK OUT YOUR 20% NOW PLEASE RELEASE MY MONEY SO I CAN CLOSE MY ACCOUNT I HAVE DIRECT DEPOSITS STILL IN PROCESS SINCE FEB 15THI HAVE BEEN WAITING ON MY PAYMENT SINCE THE 15TH OF ***NOWHERE IN YOUR TERMS OF CONDITION DOES IT SAY YOU WITHHELD THE SELLERS EARNINGSDO I NEED TO GET MY LAWYER INVOLVED BECAUSE NOW YOU ARE STEALING FROM MEPLEASE RELEASE MY MONEY
I purchased a dress through Posh mark that was falsely advertised and arrived damaged and stainedAccording to Posh Marks website I should have been covered under their "Posh Promise" This company did not uphold their refund policy and let their seller keep my moneyPosh Mark allowed the seller to harass me and blame me for the damaged dressI have never dealt with such terrible customer serviceThe dress was so bad that I could not even wear itI provided the company with pictures showing the damage, stains and proof the dress did not arrive as advertised yet they still did nothing for me as a customerThe seller advertised a once wore dresses, clean in good conditionIt was dirty, smelly, armpit stained and food stains all over the dressSomething has to be done because people don't deserve to be treated this way Posh Promise (directly from their site) You are protected every time you make a purchase on PoshmarkWe will give you a full refund if your item never ships or does
Posh mark has delivered on my expectations as a seller and I am happy with themHowever I had an experience with group bullying by one posh seller, a Registered Nurse, a Mother and wife who has used her Insta*** account to further the bullying and harassmentI had reached out to posh mark support with screenshots and proof to receive a reply it will be investigatedIt’s been a week and no further contactIf posh cannot control what a user does on Insta*** then they can delete them from posh, that would show users loud and clear the Poshmark has a zero tolerance towards online harassmentI love Poshmark but it is not an *** or *** as far as sales revenue!
I ordered a pair of NYDJ from PoshmarkOne pair appearedIt wasn't the one I ordered and it reeked of cigarette smokeI never placed an order for these jeans, they just appearedA few days later, I received another pair of NYDJsAlthough labeled as a size 6, they were too bigPoshmark has no clear instructions for making returns, and I was told by the seller that Poshmark will not accept returns for wrong sizesI was charged for two pairs of pants, one I never even ordered and one that is too bigThey do not have any customer satisfaction dept, and the only thing I received from them was an email that told me not to reply to this email because it was automated
Poshmark has ZERO support other than generic emails that never address the real issueYou send an email to wait hours MINIMUM to get am email back with a response that doesn't address your issuesThere is no other way to contact anyoneThey give you the run around for sureI've been selling with Posh for over years nowRecently, one of my sales was accepted by the buyer and somehow I was only credited a partial amount of my earningsI'm not talking about the cut they take, which is ridiculous, but truly they did not give me the full amount of my fair earningsI've emailed them multiple times and they have so far just given me the usual generic run around emails in responseThese guys seriously fail their sellersIt's hard not to believe they're crooks, fully aware of the way they're doing business at this pointI will be shutting my closet down as soon as I get the rest of my money from themDon't let the name fool you, they are anything but Posh
I had a buyer on april 1st make a purchase from me the buyer stated it was not as described and wish to return it after a long back and forth process postmark did side with the buyer the item was returned on 4/as a empty box postmark asked if there was a issue with returnI reported yes seeing there was in doing so they shut down my account I have a police report and a claim from the post office proofing my claim is correct and I get penalized for telling the truthplease also note they did not contact of the shut down I had to email them about it
I made a purchase and after tried canceling because it's a counterfeit item I relaizedI have tried several times to get to contact poshmark with non response
Initial Business Response /* (1000, 5, 2015/04/28) */
We have conversed with the seller in regards to the returned item and have requested that the seller provide us with photo proofs of the item before they shipped the order out showing the item was not wrinkled
The seller did not
respond with the requested photos and because the seller used stock photos, we were unable to determine the condition of the item prior to the return
Due to this we consider the case resolved, as the seller has received their item back
Initial Consumer Rebuttal /* (3000, 7, 2015/04/29) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I responded back to their email about having pictures of the item prior to shippingI advised them that I did not as that is not a requirementIf I would have known that I needed to take pictures of everything I shipped I would have done thatBut that is NOT a policy listed
Final Business Response /* (4000, 9, 2015/05/14) */
We advise our users via our policies, guidelines, FAQ's and blog to provide clear pictures of the items that they are listing
Because the seller did not provide pictures of the item prior to their shipment, we were unable to determine the condition of the item prior to the return
Due to this, we consider the case resolved
A green cashmere sweater was stated as a size M NWOTThe sweater I received was a shrunken sweater that would fit a toddlerI even took pictures of the sweater (across chest was inches)Poshmark stated that I should have asked for measurements when I have always ordered a size M from ebay and elsewhere without any problemsThe product never stated it was a child's size sweaterIt was falsely advertised as a woman's sweaterA chest measurement of inches is not a woman's MediumA chest measurement of inches should be the minimum
Poshmark suspended my account without warning or valid reasonI have been both a buyer and seller on Poshmark without any issues or complaintsWhen I asked the reason for my account being suspended I was told that one of my accounts (I’ve only ever had one) was previously suspended (not true) and there was a match detected between that account and my current oneI HAVE ONLY EVER HAD ONE ACCOUNT!!! When I tried to sort this out with customer service they just send me the same email responseThe account they are referring to that they say was previously suspended looks to be my daughter’s account which I’ve never used nor has she used my accountAnd even though Poshmark is saying that account is suspended, my daughter is still able to buy/sell and I am not! I’ve done nothing wrong (nor has my daughter) and furthermore they told me that in order to reinstate my account I would need to send them my driver’s license # and information! That is not something they require in the first pla
I have been a seller on Poshmark since December of Since May of 2017, the department which reviews return requests has allowed for incomprehensible scams and irresponsible requests to be made on sellersThis is a fact, not an opinionA claim was recently approved (order ***) regarding a malicious buyer who claims to have received an item with a holeMy photos show no hole, nor were even reviewed as comparisonI will not accept robotic responses from this company any longerIronically, in this particular situation, there was not even a non-robotic response regarding the claim in the first placeThe situation has become intolerableMight I add, I had never had a malicious claim approved prior to May of Since then, there have been over All of which have been malicious scam experiences and irresponsibly approved by customer service robotsCoincidence? NoSince the start of May, however, buyers clearly have been aware of the returns department
I accidentally bid for a purse on Poshmark 7/and requested the order be cancelled the same day and I have Jenny having trouble with Poshmark and the seller assisting me in refunding my money
On 9/2/2018, I purchased crocs Cyprus V heel size shoesThe ad described the product as crocs Cyprus V heels size shoesI received a different and older croc style and MORE IMPORTANTLY I RECEIVED A PAIR OF SHOES WITH SIZES THAT DONT MATCH!! The right shoe is size and the left shoe is size So, I didn’t receive what was advertised and I received a mismatched pair of shoesI informed them of what I received, provided them with pictures and requested a refundAs of today, I have not heard back from them
I ordered an outfit through their website and it was not as advertisedThere were areas where the seams had come apart and frayed on the skirt part of the outfitI lodged a complaint and opened a case as soon as I received the outfit in the mailI sent pictures and reason for the dispute (on Friday 10/26/18)The website states it will come to a resolution within hoursIt has been days and I've sent them several emails with no answers back from themI payed through VenmoEven the consignee whom the outfit came thru stated that she'd like the outfit back due to the misrepresentation, but Poshmark has not resolved the issue or even sent me an email that they are working on the disputeI have pictures of the product and the email/case dispute if neededI paid a total of $via venmoOrder number was: ***
Complaint: ***I am rejecting this response because:I E-MAILED THEM SEVERAL TIMES AND ADVISED THEM I DID NOT KNOW HOW TO WORK AROUND THE WEBSITE TO SEND THE PICTURES BUT WOULD SEND THEM THE BOOTS BECAUSE THEY WERE OF NO USE TO ME THEY HAVE NOT TRIED TO HELP ME WITH HOW TO SEND THE PICTURESI FINALLY GOT MY NIECE TO TRY AND HELP ME WITH THE PICTURES TODAY MARCH 14TH AND I SENT THEM WAITING FOR A REPLY.Sincerely,*** ***
I purchased an item (Ugg boots) on Poshmark Nov30th The seller sent me someone else’s item (a Gap Hoody), and sent my item (UGG Boots) to the person that ordered the gap hoodyThe funds have already been taken from my accountI contacted the seller and opened a case with Poshmark immediately! The seller asked me to send the item that was mistakenly sent to me back as return to senderHowever the USPS wouldn’t take the package back considering it had been openedSo I had to pay for shipping to return the item to sellerAn item I never ordered or wanted in the first place! I attached my receipt in the case I opened on PoshmarkProviding proof of the fees I had to paySeller said she would pay me back, but hasn’tSeller hasn’t been helpful at allI contacted Poshmark several times via email and social media and they have not respondedIt’s been days with my case open and I received one email in that timeframe stating they’d look into itHowever that’s what they say t
Seller's Beware! Don't sell on this App/Website This company lets seller's decide if they want to pay you or test your item and then return it at no cost to the buyer I made the mistake of selling a high price item on PoshmarkI had to wait a week before I heard the buyer wasn't happy and I wasn't getting paid for my itemNow I am to want to see if the buyer decides to sent back my actually item or something else? This seems like a Big Scam So keep your items or find somewhere else to sell your things, better safe then sorry Don't let what happened to me happen to you with this company * *** *** *** *** *** * * *** *** ** *** *** *** *** *** *** *** They should have a - F rating
Are use the Poshmark app to make some extra money-selling my use clothesUsing the app I sold two pieces of merchandise I accidentally sent the orders to the wrong buyersI reached out to poshmark to inform them of my mistakeEach buyer was sent a new shipping label to send each other the correct orderOne of my buyers received his order the other has not received his order.In addition to that the order has not been returned to me nor have I received any type of payment for the order.there is no tracking information to follow up and see where the order is locatedI've reached out to that buyer who received the wrong order as well as Poshmark three times now via email and have received no response from either
Poshmark is a platform for peer-to-peer clothing salesThey do not allow returns unless an deviates from the descriptionI ordered an item and it arrived while I was on a business tripWhen I returned home two days later, I opened the item and found it did not match the descriptionWhen I emailed Poshmark, I was told that it was beyond the three-day window buyers have to accept an itemMy complaint is that this three-day window was never transparently disclosed to me as a buyerOn 1/21/18, I asked a seller for the length measurement of a certain item which they provided as inchesI purchased the item on the same day and it shipped on 1/22/In the shipping email, Poshmark includes a paragraph "Once you receive your package, please review your order to ensure it as described and accept your purchase by going to your Account Tab -> My Purchases -> Click on the Order -> Accept"Note the email does not say that there is a three-day window or mention any sort of dead
I signed up with this company and sold a pair of Lucky Jeans to a customer they received them months ago but Poshmark will not release my funds they kept my moneyI want my money for these they are mine I sold them