Complaint: ***I am rejecting this response because:They never compensated me for a liquid purchaseLOTION is not a liquidAlso, unsupported items: what does that even mean? If it is allowed to be listed on your app, along with 100s of other liquid items, how am I, as a customer, supposed to know that it is "unsupported?" This just proves to me that Poshmark does not care about their customersI mean, we are talking about $** hereThis is ridiculousAny reputable company would just refund the money and go on doing business*** your online reviews, there are multiple complaints about your terrible customer serviceI am not the only customer you have lost with your inane policies and nonsensical repliesI will stick to your competitors, ***, a known company that treats its customers well, and ***, which is a main competitor in your marketYou just lost another one, plus I'll be sure to drag you in online reviews and to my friends and family as wellHope it's worth $** to you.*** ***
There is an ad for poshmark running on national television claiming "You can literally find everything on poshmark." This is blatant advertisingIf the statement were true one could find *** *** ** *** ***, or the cure to cancerLiterally and everything are words with specific meanings in the English languageThis is literally advertising
According to our customer support team, since the package was shipped and began tracking after it was cancelled, we compensated the seller’s earnings from the sale as a courtesy.
Additionally, the customer may view her current redeemable balance by going into her account page and clicking on
My BalanceIf they have any further questions or concerns regarding their earnings, they may contact our team at [email protected]
Due to this, we consider the matter resolved
I bought a polo bag from them as a gift to my daughterOne of the staff members Alyssa sent me a highly inflammatory message stating that they don't do returns I guess for money when I didn't even askMy issue was it was just to small & mind you I just received it the night I messaged the company
Created poshmark account because another customers invite code promised me $** credit when I sign up using codeAfter creating account I only had $* creditReached out to support for help resolving matter and relieved a response saying that was an old promotion and the customer must have forgotten to delete itIf Poshmark is asking its customers to be the voice for Poshmark company andshare their invite code to get more people to sign up, they should honor the promotion regardlessThis matter was Not resolvedNext issue is Poshmark advertises .** shipping on first purchase after creating accountI made a purchase within the time frame for .** shipping and after completing transaction I was charged the standard fee $*** for shippingReached out to supportReceived response that said .** shipping cannot be combined when I use balance to purchaseThis is unbelievable, I have been a customer less then hours and have already been scammed and tricked by this company with a
I am seller on Poshmark's websiteI sold a pair of shoes and the tracking never initiatedI have reached out to Poshmark over times for help with this issue and they never repliedThey have allowed the buyer to cancel the order while in transit and So now I have suffered a loss in revenue and my designer merchandise
Poshmark is a consignment businessI sold a pair of Christian Louboutin shoes for on their siteThe shoes were shipped to the buyer the day following the saleThe funds for the sale enter an escrow account until the buyer receives the merchandise and confirms the overall conditionIf all is well the funds are releasedIn this instance the buyer received the shoes and opened up a case in error about a belt she had order from another sellerShe erroneously added this review questioning the authenticity of the belt and attached it to my sale associated with the shoesI contacted the buyer directly and she quickly realized her error and informed poshmark that this complaint was for a different sellerPoshmark did not only NOT release my funds but instead approved the case for return of the product I sent!! Despite claims from both the seller and the buyer that this case complaint was an errorIt is obvious their customer service team did not review the details of the case A
Our records show that a member of our Operations team is currently in touch via email supportAs stated on multiple occasions, the sale of counterfeit items is strictly prohibited on Poshmark and is punishable by lawEach account has been restricted and redemptions have been held for this reason
We will require that an email is sent directly to [email protected] for each account that has redemption holds as proof of ownership
I sold items on the platform, I had a balance of $***I asked for my deposit to be placed into my bank checking account on***, I didn't receive the deposit so I have contacted my bank several timesThey do not have a pending deposit from themI have tried to contact Poshmark through their email system several times between the 18th and today with no response from them as to what is happening, if they are looking into the problem, etcThey are (in my opinion) ignoring the fact they owe the money and are just not respondingI feel this company is stealing the money and just hoping that I will get fed up and just go awayPlease assist with my situation
Poshmark has a policy where if the seller has not shipped the item after week, then they refund you for the purchaseI purchased a dress for my wedding and after week it had NOT been shippedWhen I checked the tracking info, it stated the dress had not been shippedPoshmark manually updated the status to "shipped" when USPS had stated it had not been shippedI have the screen shots to prove all of thisWhen asked for a refund, Poshmark asked for me to wait until January 24th to see if it arrivesThe problem is that is NOT their policyTheir policy is if it hasn't shipped in a week you get a refundI have sent several emails and they are extremely unresponsiveIt is unfair because now I am out a dress for my wedding and the money I paid for itI don't feel comfortable buying another dress when there is no assurance that Poshmark will even refund meAbsolutely horrible customer service and would not recommend to ANYONE
This website/app takes weeks or more to answer an emailWhen they do reply back it is not helpful and not showing interest in resolving the issueSold a louis vuitton bag over $was authenticated sent to buyer and buyer never picked up the item so its either sitting in the post office or some one has it and poshmark won't release payment to meI can't get info from post office unless I have the customers info which I don't have since I mailed it directly to posh to be authenticatedWorst experience everI want my bag back or to be paid this is ridiculous! I might have to drive or fly to posh head quarters to get some answers
Dear Revdex.com, I recently mailed a handbag to Poshmark for authenticityPoshmark received my item on December 21, I received an email on December 21, from Poshmark stating my Item's authenticity cannot be confirmedPoshmark requested I pay $per PayPal for my item to be returned to me and I did so immediatelyOn December 28, I emailed Poshmark requesting a tracking number for the handbag returning to meAs of today's date I have not received any updates concerning the return of my property from Poshmark
I sold an item on 8/and shipped immediately on 9/The item was attempted to be delivered on 9/and at the buyers request was held at their post officePoshmarks policy is that after delivery if the buyer doesn’t accept the item, they will release payment after hoursI have sent at least four emails if not more to poshmark since Friday, 9/at the hour markI have yet to receive any response from PoshmarkMoreover, they have now stated the item was delivered to the customer on 9/and they have four more days before they have to mark accepted
BEWARE!!!!! Received shoes that seller said were great for runningReceived shoes and they are an everyday tennis shoeBy no means have any support and such for runningAdidas even classifies them as a tennis shoePoshmark did not ok claim for return on representationDoes not help and support buyer by any meansThe shoe is useless to me as it said great for running and is notSeller was willing to take back but poshmark said noThey have all these rules and policies but don't stand by buyerAlso, unable to talk with live support but all communication by emailMore of a scam reallyThey told me I should have asked more questions and denied my refundSeller said it was great for running so what was I going to ask her"Is is good for running?"
Absolute Jokebought an item for my daughter and got zero response from sellerRepeatedly tried to contact poshmark and the sellerNo ResponseEVER
Had to make a claim with paypal to get my money backIf you are thinking about using poshmark, do yourself a favor and RUN
I currently have two packages that are lost in the USPS systemOne even came to GA where I live and then went up to IL and is stuck thereI have sent several emails to PM on both orders and contacted the sellers to let them know that I do not have their packagesPM does not release the funds until the order has been acceptedThe emails that I get from PM are as formatted as they comeI can only see that they would cut and paste these responsesI get the emails just saying wait and see if your order arrives in x amount of days Nothing moreNothing lessNo compassion for missing merchandise or monies that are hung in the balanceThis is the worst customer service that I have had in years!
I am a seller on PoshmarkI have had an account for almost years over that five year time ive made $20,When I have multiple sales POSHMARK is sending me the wrong shipping labels to some of my sellers therefore costing me the sale as well as the merchandiseBefore in the past I would reach out to them and then they would tell me everything was ok on their end it was my errorSick of this happening , I vowed to video record this if it ever happened agian Sure enough this week out of sales , shipping labels created by posh mark and emailed to my email address were wrong I have no way of knowing this until after everything is scanned in at my post office and then if something doesent get marked as shipped I have to go into the account and check sellers personal informationI recorded on video three of my sales totalling $in posh money and well over $1000to replace that were sent to me incorrectlyPosh is sending me computer generated emails telling me its my fa
I purchased a Tiffany and Company heart&key necklace from this sightMy girlfriend then tried to relist it to sell on her sightIt was immediately removed from Poshmark, because they stated it was a replicaI then opened a return complaint with the company because they advertised and facilitated an illeagl transactionI was them asked to open a claim under the purchase itselfWhich I didI was them asked to provide photosWhich I did, even though they already had multiple pictures from their advertisementI have now been completely ignoredI have sent over a dozen emails asking for this issue to be resolvedIt has been over a week, and Poshmark had failed to respond to my emails, other then the automatic response, for several daysI specifically asked for this issue to be resolved by this upcoming Friday, because I am leaving the state on FridayStillNo responseI am tired of having my time wasted, and would like hello resolving this issue
On I sold an Origami Owl necklace that had been gifted to me via the Poshmark websiteAs stated, I received the item as a gift and I had only worn it onceIt sat in the box it was gifted to me in since that timeI removed it from the box long enough to take pictures and posted it for sale on the Poshmark siteIt was immediately placed back in the box after the photos were taken, and remained there until it was soldOnce it was sold, the box was never opened againThe box was placed in plastic, to protect it during mailing, with a thank you note, and then placed inside a polymailer and mailed to the purchaserThe item listing is exactly as follows: "Silver Origami Owl necklace, complete with charmsInside are the letters, L, L, and RAlso includes a unicorn charm, a LuLaRoe logo charm that says “Rep” on the opposite side, and some pink “sprinkle” charmsWorn onceSmoke free home." On I was advised that the purchaser opened a case with Poshmark, claimin
I am a new user of PoshmarkI ordered and received a blazer that was received in filthy condition, covered in cat hair and reeked of cigarette smokeWhen one receives an item ordered from Poshmar, an email is sent asking buyer to ACCEPT the DELIVERY of the item, NOT THE ITEM CONDITION or transactionI accepted the delivery (as a new member) as I did receive the packageI then proceeded to contact the organization to start a refund once I opened the package to discover the horrific condition of the garmentBTW NO PHONE NUMBER LISTED FOR COMPANYSo I emailed, and I was told that I accepted the delivery of garment and that there is nothing could be doneNothing is very clear on the website and I feel this is a shady practiceI also gave a bad rating for the seller I purchased from and my feedback is not posted on the sellers account so that another consumer cannot see my bad experience and seller can continue to do business in an extremely unprofessional wayI emailed Poshmark ag
Complaint: ***I am rejecting this response because:They never compensated me for a liquid purchaseLOTION is not a liquidAlso, unsupported items: what does that even mean? If it is allowed to be listed on your app, along with 100s of other liquid items, how am I, as a customer, supposed to know that it is "unsupported?" This just proves to me that Poshmark does not care about their customersI mean, we are talking about $** hereThis is ridiculousAny reputable company would just refund the money and go on doing business*** your online reviews, there are multiple complaints about your terrible customer serviceI am not the only customer you have lost with your inane policies and nonsensical repliesI will stick to your competitors, ***, a known company that treats its customers well, and ***, which is a main competitor in your marketYou just lost another one, plus I'll be sure to drag you in online reviews and to my friends and family as wellHope it's worth $** to you.*** ***
There is an ad for poshmark running on national television claiming "You can literally find everything on poshmark." This is blatant advertisingIf the statement were true one could find *** *** ** *** ***, or the cure to cancerLiterally and everything are words with specific meanings in the English languageThis is literally advertising
According to our customer support team, since the package was shipped and began tracking after it was cancelled, we compensated the seller’s earnings from the sale as a courtesy.
Additionally, the customer may view her current redeemable balance by going into her account page and clicking on
My BalanceIf they have any further questions or concerns regarding their earnings, they may contact our team at [email protected]
Due to this, we consider the matter resolved
I bought a polo bag from them as a gift to my daughterOne of the staff members Alyssa sent me a highly inflammatory message stating that they don't do returns I guess for money when I didn't even askMy issue was it was just to small & mind you I just received it the night I messaged the company
Created poshmark account because another customers invite code promised me $** credit when I sign up using codeAfter creating account I only had $* creditReached out to support for help resolving matter and relieved a response saying that was an old promotion and the customer must have forgotten to delete itIf Poshmark is asking its customers to be the voice for Poshmark company andshare their invite code to get more people to sign up, they should honor the promotion regardlessThis matter was Not resolvedNext issue is Poshmark advertises .** shipping on first purchase after creating accountI made a purchase within the time frame for .** shipping and after completing transaction I was charged the standard fee $*** for shippingReached out to supportReceived response that said .** shipping cannot be combined when I use balance to purchaseThis is unbelievable, I have been a customer less then hours and have already been scammed and tricked by this company with a
I am seller on Poshmark's websiteI sold a pair of shoes and the tracking never initiatedI have reached out to Poshmark over times for help with this issue and they never repliedThey have allowed the buyer to cancel the order while in transit and So now I have suffered a loss in revenue and my designer merchandise
Poshmark is a consignment businessI sold a pair of Christian Louboutin shoes for on their siteThe shoes were shipped to the buyer the day following the saleThe funds for the sale enter an escrow account until the buyer receives the merchandise and confirms the overall conditionIf all is well the funds are releasedIn this instance the buyer received the shoes and opened up a case in error about a belt she had order from another sellerShe erroneously added this review questioning the authenticity of the belt and attached it to my sale associated with the shoesI contacted the buyer directly and she quickly realized her error and informed poshmark that this complaint was for a different sellerPoshmark did not only NOT release my funds but instead approved the case for return of the product I sent!! Despite claims from both the seller and the buyer that this case complaint was an errorIt is obvious their customer service team did not review the details of the case A
Our records show that a member of our Operations team is currently in touch via email supportAs stated on multiple occasions, the sale of counterfeit items is strictly prohibited on Poshmark and is punishable by lawEach account has been restricted and redemptions have been held for this reason
We will require that an email is sent directly to [email protected] for each account that has redemption holds as proof of ownership
I sold items on the platform, I had a balance of $***I asked for my deposit to be placed into my bank checking account on***, I didn't receive the deposit so I have contacted my bank several timesThey do not have a pending deposit from themI have tried to contact Poshmark through their email system several times between the 18th and today with no response from them as to what is happening, if they are looking into the problem, etcThey are (in my opinion) ignoring the fact they owe the money and are just not respondingI feel this company is stealing the money and just hoping that I will get fed up and just go awayPlease assist with my situation
Poshmark has a policy where if the seller has not shipped the item after week, then they refund you for the purchaseI purchased a dress for my wedding and after week it had NOT been shippedWhen I checked the tracking info, it stated the dress had not been shippedPoshmark manually updated the status to "shipped" when USPS had stated it had not been shippedI have the screen shots to prove all of thisWhen asked for a refund, Poshmark asked for me to wait until January 24th to see if it arrivesThe problem is that is NOT their policyTheir policy is if it hasn't shipped in a week you get a refundI have sent several emails and they are extremely unresponsiveIt is unfair because now I am out a dress for my wedding and the money I paid for itI don't feel comfortable buying another dress when there is no assurance that Poshmark will even refund meAbsolutely horrible customer service and would not recommend to ANYONE
This website/app takes weeks or more to answer an emailWhen they do reply back it is not helpful and not showing interest in resolving the issueSold a louis vuitton bag over $was authenticated sent to buyer and buyer never picked up the item so its either sitting in the post office or some one has it and poshmark won't release payment to meI can't get info from post office unless I have the customers info which I don't have since I mailed it directly to posh to be authenticatedWorst experience everI want my bag back or to be paid this is ridiculous! I might have to drive or fly to posh head quarters to get some answers
Dear Revdex.com, I recently mailed a handbag to Poshmark for authenticityPoshmark received my item on December 21, I received an email on December 21, from Poshmark stating my Item's authenticity cannot be confirmedPoshmark requested I pay $per PayPal for my item to be returned to me and I did so immediatelyOn December 28, I emailed Poshmark requesting a tracking number for the handbag returning to meAs of today's date I have not received any updates concerning the return of my property from Poshmark
I sold an item on 8/and shipped immediately on 9/The item was attempted to be delivered on 9/and at the buyers request was held at their post officePoshmarks policy is that after delivery if the buyer doesn’t accept the item, they will release payment after hoursI have sent at least four emails if not more to poshmark since Friday, 9/at the hour markI have yet to receive any response from PoshmarkMoreover, they have now stated the item was delivered to the customer on 9/and they have four more days before they have to mark accepted
BEWARE!!!!! Received shoes that seller said were great for runningReceived shoes and they are an everyday tennis shoeBy no means have any support and such for runningAdidas even classifies them as a tennis shoePoshmark did not ok claim for return on representationDoes not help and support buyer by any meansThe shoe is useless to me as it said great for running and is notSeller was willing to take back but poshmark said noThey have all these rules and policies but don't stand by buyerAlso, unable to talk with live support but all communication by emailMore of a scam reallyThey told me I should have asked more questions and denied my refundSeller said it was great for running so what was I going to ask her"Is is good for running?"
Absolute Jokebought an item for my daughter and got zero response from sellerRepeatedly tried to contact poshmark and the sellerNo ResponseEVER
Had to make a claim with paypal to get my money backIf you are thinking about using poshmark, do yourself a favor and RUN
I currently have two packages that are lost in the USPS systemOne even came to GA where I live and then went up to IL and is stuck thereI have sent several emails to PM on both orders and contacted the sellers to let them know that I do not have their packagesPM does not release the funds until the order has been acceptedThe emails that I get from PM are as formatted as they comeI can only see that they would cut and paste these responsesI get the emails just saying wait and see if your order arrives in x amount of days Nothing moreNothing lessNo compassion for missing merchandise or monies that are hung in the balanceThis is the worst customer service that I have had in years!
I am a seller on PoshmarkI have had an account for almost years over that five year time ive made $20,When I have multiple sales POSHMARK is sending me the wrong shipping labels to some of my sellers therefore costing me the sale as well as the merchandiseBefore in the past I would reach out to them and then they would tell me everything was ok on their end it was my errorSick of this happening , I vowed to video record this if it ever happened agian Sure enough this week out of sales , shipping labels created by posh mark and emailed to my email address were wrong I have no way of knowing this until after everything is scanned in at my post office and then if something doesent get marked as shipped I have to go into the account and check sellers personal informationI recorded on video three of my sales totalling $in posh money and well over $1000to replace that were sent to me incorrectlyPosh is sending me computer generated emails telling me its my fa
I purchased a Tiffany and Company heart&key necklace from this sightMy girlfriend then tried to relist it to sell on her sightIt was immediately removed from Poshmark, because they stated it was a replicaI then opened a return complaint with the company because they advertised and facilitated an illeagl transactionI was them asked to open a claim under the purchase itselfWhich I didI was them asked to provide photosWhich I did, even though they already had multiple pictures from their advertisementI have now been completely ignoredI have sent over a dozen emails asking for this issue to be resolvedIt has been over a week, and Poshmark had failed to respond to my emails, other then the automatic response, for several daysI specifically asked for this issue to be resolved by this upcoming Friday, because I am leaving the state on FridayStillNo responseI am tired of having my time wasted, and would like hello resolving this issue
On I sold an Origami Owl necklace that had been gifted to me via the Poshmark websiteAs stated, I received the item as a gift and I had only worn it onceIt sat in the box it was gifted to me in since that timeI removed it from the box long enough to take pictures and posted it for sale on the Poshmark siteIt was immediately placed back in the box after the photos were taken, and remained there until it was soldOnce it was sold, the box was never opened againThe box was placed in plastic, to protect it during mailing, with a thank you note, and then placed inside a polymailer and mailed to the purchaserThe item listing is exactly as follows: "Silver Origami Owl necklace, complete with charmsInside are the letters, L, L, and RAlso includes a unicorn charm, a LuLaRoe logo charm that says “Rep” on the opposite side, and some pink “sprinkle” charmsWorn onceSmoke free home." On I was advised that the purchaser opened a case with Poshmark, claimin
I am a new user of PoshmarkI ordered and received a blazer that was received in filthy condition, covered in cat hair and reeked of cigarette smokeWhen one receives an item ordered from Poshmar, an email is sent asking buyer to ACCEPT the DELIVERY of the item, NOT THE ITEM CONDITION or transactionI accepted the delivery (as a new member) as I did receive the packageI then proceeded to contact the organization to start a refund once I opened the package to discover the horrific condition of the garmentBTW NO PHONE NUMBER LISTED FOR COMPANYSo I emailed, and I was told that I accepted the delivery of garment and that there is nothing could be doneNothing is very clear on the website and I feel this is a shady practiceI also gave a bad rating for the seller I purchased from and my feedback is not posted on the sellers account so that another consumer cannot see my bad experience and seller can continue to do business in an extremely unprofessional wayI emailed Poshmark ag