I spent $for a used jacketSeemed expensive but I was willing to try service
The jacket was too small and would not even zip up but they said I could not return for size or exchange
I have never had a company refuse a return for size
Very poor policyI will NEVER order from them againI just wasted $bucks I would not recommend them to anyone
Deb
When everything is working, it’s great! However, when things aren’t going correctly, it’s horribleThey have no phone customer service, only emailI’ve been emailing them for days about a problem and they keep replying and saying they’ll get back to me within hours but it’s been days since the first email and I haven’t heard anything
I've been repeatedly sending emails requesting that Poshmark close an open problem inquiry case, so that I can release payment to the seller immediatelyI contacted the seller and the issue has been resolved to my satisfaction between the seller and myselfTherefore, Im requesting the case be closed so that I can pay the sellerPoshmark has not replied to my countless emails regarding this matterWhen I try to release payment to the seller on.the website, an error message appears saying that I must contact Poshmark Support team which I have without a reply
Initial Business Response /* (1000, 5, 2015/10/28) */
We are in conversation with the buyerIf the buyer is unhappy with the results of this return case, we urge them to respond to the latest email from us for further assistance
Initial Consumer Rebuttal /* (3000, 7,
2015/10/29) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I do not accept this response because I have responded to all of Poshmark's emailsI was even sent an email from them to stop sending multiple emails to themPoshmark claims the item is authentic but they have not provided me with any proof that the item is authenticI have provided the company with clear proof that the boots are fakeThe pictures are very clear and I also explained to them that QR code does not take me to the UGG website like is shouldI have been ignored for almost a complete monthI am very upset because I contacted Poshmark immediately and they continue to make up excuses as to why they refuse to return my money
Final Business Response /* (4000, 9, 2015/11/14) */
The seller has provided proof of authentication of the item - due to this, we have denied the return case
We are currently responding to the buyer emails for further clarification
Due to this, we consider the case resolved
Final Consumer Response /* (4200, 11, 2015/11/18) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The seller did not provide proof that the item is authenticThe seller only provided a receipt from an online storeThat is not proof the item is authenticI have proof the item is not authenticThe QR code does not go to the UGG websiteThe QR code takes me to a linkAlso, the boots are not even leather and the fur inside is fakeMy authentic UGG boots take me directly to the UGG website
I purchased New product, not defective, never worn, with tagsThe leggings received were defective and questionable and did not appear authentic as advertisedI immediately contacted poshmark per their web instructions, did not accept this order on line, sent pictures and descriptions of defectsThe return "team" consistently denied my requests for refundThe team recommended I open a poshmark store on line and sell the productI find this treatment in complete violation of their statements to buyers as to returns
Our records show that our dispute team cancelled this order on*** and an email detailing the full refund information was sent
Due to this, we consider the case resolved
I accidentally bid for a purse on Poshmark 7/and requested the order be cancelled the same day and I have Jenny having trouble with Poshmark and the seller assisting me in refunding my money
This company is repulsiveThey RESTRICTED my account twice for NO REASONNow they are saying if it gets restricted again I will be terminated without warning! To make it even worse you cannot get in touch with them by phone and it takes them days to respond by emailFirst, they restricted it due to my not shipping, but I became ill and did not know how to close my items back then I was new on PoshmarkSecond, they suspended it due to I SAID PAYPAL WAS MY PREFERRED PAYMENT METHODThey have PAYPAL on the siteTHAT WAS NOT A VIOLATIONThey shut down my page for hours and I lost a lot of sales for no reasonI should have never had a violation!
Good Morning To Whom It May Concern, I will make this as short as I possibly can and keep on track as wellThe short version of a long story is I received a product from a seller on Poshmark and contacted the support department beginning yesterday, 09APR18, at roughly after PST, to initiate a 'case' per Poshmark guidelines, about the product I received that dayThe item did not fit and I requested a returnPoshmark only has choices for a consumer to select in order to choose the reason the case was initiatedI chose the option I felt suited my needs best and it was item did not fit/accurate size not listedI delineated the reason as to why item did not fit and asked the seller for a refund as I would not be able to utilize item I paid forI have all email conversations saved and am happy to provide them to Revdex.com for complaint purposesThe end result is that they stood by the seller and informed me that due to the reason selected for initiating a case, a refund could not be
NEVER BUY, SELL, OR EVEN LOOK AT THIS SO CALLED BUSINESSES PRODUCTS!!
Iv'e been selling on Poshmark since March of this year I have never in my life felt so singled out, bullied, and defamed in my retail career!first off, if any one has the same products as you, or even sells the same category of products, (iemakeup) there is a league of little hater girls who, on all your sales posts, will defame you, and your products!, Then, so so called "moderator" will send a canned email to you stating that they took your products off line because one of these little girls decided upon themselves that your products are fake, dirty, etcI have been made to post my purchase receipts from my wholesaler for all to see, and STILL get bullied, harassed and defamed by both Posh and their henchwomen on a daily basisI finally told one of the ring leaders off, without any cussing or accusatory wording, send Poshmark an email with screen shots of the harassment, and I get an email back from Posh saying I'm being given a "warning" about my comments to this person!!!I will be suing women along with Posh for defamation, harassment, and loss of business*** ***
*** *** ***
Initial Business Response /* (1000, 5, 2016/02/01) */
After further investigation, our dispute management team did not find that the item was not as describedHowever, as a courtesy, they have issued the buyer a refund
Due to this, we consider the case resolved
Initial Consumer
Rebuttal /* (2000, 7, 2016/02/03) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I accept the refund, but not their reasons behind itTheir case review staff needs adjusting
I have been buying and selling on Poshmark for over a yearDuring this time I have had others cyber bully me and create groups to gain up o meI have documentation of these issues which show the conversations between others planning what they would doI also have what was said directly to meI have put in complaints closed my account and would open a new one in hopes I could continue to selli am disabled and do not receive benefits , so this was a great way to make some money, These same people would recognize my products and start the process againi have sent emails to support explaining my situationi never received help or answersI have now been informed my account is closed permanently with no specific reasonsI have asked over and over what I did and they refuse to give me an answerI do not want to sell on there anymore and I am not trying to get back on therei am however wanting to share what has happened to me as I am sure I am not the only oneI don't believe t
On September 20th I made a sale on Poshamrk for a bloodmilk mini nyx necklaceOrder Id *** This necklace RETAILS for $not even including tax and shippingI sold this necklace, on the 20th making $On September 23rd, the buyer opened a case against me claiming the necklace was not in the box she also stated that the sode was lose and opened, which was NOT the way I had shipped itIt was sealed sufficiently prior to my shippingTHEN on september 25th I received an email stating that the order was cancelled and not to ship the itemI ALREADY SHIPPED IT AND THE BUYER RECEIVED IT!!!! Poshmark stole my $because some buyer scammed meI am now without my earnings AND one of my favourite necklaces that I only sold because I needed the moneyI have attempted to contact poshmark in regards to this however they have failed to respond and have since, restricted my account
On Friday January 26, 2018, my listed Apple Watch sold to user ***" for $More than hours passed between the time of purchase and the time I made it to the USPS to ship out the orderThis particular item was shipped at the same time as another order--at 1:12pm on 01/27/Within minutes the other order started tracking on the app and I received notification--I did not receive anything for the order in questionHowever, I've noticed this to be common and figured the app would update the tracking details later that dayI received an email from Poshmark on 01/27/at 3:51PM advising that the Apple Watch order had been cancelled and was told not to ship---except I already hadI immediately wrote back asking what steps needed to be taken nextI've asked Poshmark why they waited so long to cancel an order that they had problems verifying--this should be done right at the time of purchase as I've seen done beforeAs of today, 01/30/Poshmark customer service has fai
Initial Business Response /* (1000, 6, 2015/11/10) */
The item was sent to our headquarters for further inspection from our Posh Concierge service prior to shipment to the buyerOnce the item arrived at our headquarters, our team recorded the opening of the package and have photographed the
condition of the bagDue to this, our team has concluded that the markings on the bag did not occur during the time it was in our headquartersWe have provided the buyer a refund, and have shipped the item back to the seller
This case is resolved
I have only used Poshmark twiceThe first time was to purchase and the second to sellMy experience as a buyer was pleasantAs a seller, that is another storyI listed a used dressI was very honest with the description and provided various photographsThe dress was sold, I shipped the following dayThe buyer had the dress for four daysWore the dress, left deodorant marks, stretched, damaged the beading, and left it smelling like cigarettes then decided to file a claim as the dress being stainedI made various attempts to dispute the claimPoshmark does not have a telephone number to speak to a humanThe only responses I received were automated emailsTheir response was this being an “oversight” on my endNo way of speaking to someoneNo way of chiming inOne way disputeI would have liked 24-to rebuttalNo justice for the sellersPlease bewareThe customer service is terrible
This company says they will not tolerate or accept the sale of fakes That is in FACT what they do on a daily basis Simply search their site for high end items and hundreds of fakes will show up It is such a shame They have a report option...I have used it hundreds of times Yet, time and time again, Postmark fails to take down these fake sellers and their accounts I have come to the conclusion that they would rather make money off of innocent clients buying fake products than really crack down They CANNOT compete with Tradesy, Fashionphile, Guilt...etc which all stand by their authentic claims and do something about it! Poshmark...it's against the law to have people selling inauthentic items on your site!
The worst part...I personally warned TONS of potential buyers of fakes Each time the customer reached out to me to thank me for warning them Well, guess what, Postmark kicks me off while allowing sellers with fake items to continue Buyers be ware, do not buy from this company, many other reputable sites to buy from Such a scam!
I immediately notified poshmark about a item I suspected was not authenticThey dI'd not respond back in a timely manner but they did respondThey said to send pictures which I did and they wouldon't get back to meThat was days ago and I have not heard anythingI emailed then again and still nothingAt this point it seems too late to take back the funds from the seller but I think poshmark should give me a credit
This company is absolutely unprofessional and awfulI made 50+ sales and 100+purchases, and after complaining about a rude customer service member, they disabled my account and I lost 30,followers/potential customers and almost listingsI took pride in my sales and my community, and without warning all because of complaining about their unprofessional customer service, they disable my account saying I had multiple accountsAnd out of 100+ purchases I didnt receive of those, and they called me a liar basicallyI tried reasoning with them but they ignored emails and kept shoving me offThey lost 45+ customers thanks to it as I have a huge group of followers family and friends who started and stopped shopping there thanks to meThey ruined their reputation with me and many people ive shared withI have never been so disappointedI have star reviews with ebay too, zero negativeAll goodAnd they shut me out cause of a rude employee
I sell clothes on this app/website for extra income - I sell new and used clothesAn excellent buyer purchased my *** *** for $***Per Poshmark's protocol, I printed the shipping label that they supply the sellers and I brought it to *** the day after Presidents Day (***)The package was scanned at the *** drop-off location on *** *** and it was last updated on *** *** as in transitI first contacted Poshmark on *** 27th as it was very strange that the item did not arrive at the buyers mailing address within the paid postage time frameI received an auto-matted response immediately after submitting a complaint to customer service stating that I will hear from their team within 1-business daysbusiness days past and still no responseSo I email Poshmark again and call their phone number and leave a voicemailThe next day I emailed the CEO directly and no response to my issueOn *** 2nd I finally get a response from Poshmark; however, it'
I spent $for a used jacketSeemed expensive but I was willing to try service
The jacket was too small and would not even zip up but they said I could not return for size or exchange
I have never had a company refuse a return for size
Very poor policyI will NEVER order from them againI just wasted $bucks I would not recommend them to anyone
Deb
When everything is working, it’s great! However, when things aren’t going correctly, it’s horribleThey have no phone customer service, only emailI’ve been emailing them for days about a problem and they keep replying and saying they’ll get back to me within hours but it’s been days since the first email and I haven’t heard anything
I've been repeatedly sending emails requesting that Poshmark close an open problem inquiry case, so that I can release payment to the seller immediatelyI contacted the seller and the issue has been resolved to my satisfaction between the seller and myselfTherefore, Im requesting the case be closed so that I can pay the sellerPoshmark has not replied to my countless emails regarding this matterWhen I try to release payment to the seller on.the website, an error message appears saying that I must contact Poshmark Support team which I have without a reply
Initial Business Response /* (1000, 5, 2015/10/28) */
We are in conversation with the buyerIf the buyer is unhappy with the results of this return case, we urge them to respond to the latest email from us for further assistance
Initial Consumer Rebuttal /* (3000, 7,
2015/10/29) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I do not accept this response because I have responded to all of Poshmark's emailsI was even sent an email from them to stop sending multiple emails to themPoshmark claims the item is authentic but they have not provided me with any proof that the item is authenticI have provided the company with clear proof that the boots are fakeThe pictures are very clear and I also explained to them that QR code does not take me to the UGG website like is shouldI have been ignored for almost a complete monthI am very upset because I contacted Poshmark immediately and they continue to make up excuses as to why they refuse to return my money
Final Business Response /* (4000, 9, 2015/11/14) */
The seller has provided proof of authentication of the item - due to this, we have denied the return case
We are currently responding to the buyer emails for further clarification
Due to this, we consider the case resolved
Final Consumer Response /* (4200, 11, 2015/11/18) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The seller did not provide proof that the item is authenticThe seller only provided a receipt from an online storeThat is not proof the item is authenticI have proof the item is not authenticThe QR code does not go to the UGG websiteThe QR code takes me to a linkAlso, the boots are not even leather and the fur inside is fakeMy authentic UGG boots take me directly to the UGG website
I purchased New product, not defective, never worn, with tagsThe leggings received were defective and questionable and did not appear authentic as advertisedI immediately contacted poshmark per their web instructions, did not accept this order on line, sent pictures and descriptions of defectsThe return "team" consistently denied my requests for refundThe team recommended I open a poshmark store on line and sell the productI find this treatment in complete violation of their statements to buyers as to returns
Our records show that our dispute team cancelled this order on*** and an email detailing the full refund information was sent
Due to this, we consider the case resolved
I accidentally bid for a purse on Poshmark 7/and requested the order be cancelled the same day and I have Jenny having trouble with Poshmark and the seller assisting me in refunding my money
This company is repulsiveThey RESTRICTED my account twice for NO REASONNow they are saying if it gets restricted again I will be terminated without warning! To make it even worse you cannot get in touch with them by phone and it takes them days to respond by emailFirst, they restricted it due to my not shipping, but I became ill and did not know how to close my items back then I was new on PoshmarkSecond, they suspended it due to I SAID PAYPAL WAS MY PREFERRED PAYMENT METHODThey have PAYPAL on the siteTHAT WAS NOT A VIOLATIONThey shut down my page for hours and I lost a lot of sales for no reasonI should have never had a violation!
Good Morning To Whom It May Concern, I will make this as short as I possibly can and keep on track as wellThe short version of a long story is I received a product from a seller on Poshmark and contacted the support department beginning yesterday, 09APR18, at roughly after PST, to initiate a 'case' per Poshmark guidelines, about the product I received that dayThe item did not fit and I requested a returnPoshmark only has choices for a consumer to select in order to choose the reason the case was initiatedI chose the option I felt suited my needs best and it was item did not fit/accurate size not listedI delineated the reason as to why item did not fit and asked the seller for a refund as I would not be able to utilize item I paid forI have all email conversations saved and am happy to provide them to Revdex.com for complaint purposesThe end result is that they stood by the seller and informed me that due to the reason selected for initiating a case, a refund could not be
NEVER BUY, SELL, OR EVEN LOOK AT THIS SO CALLED BUSINESSES PRODUCTS!!
Iv'e been selling on Poshmark since March of this year I have never in my life felt so singled out, bullied, and defamed in my retail career!first off, if any one has the same products as you, or even sells the same category of products, (iemakeup) there is a league of little hater girls who, on all your sales posts, will defame you, and your products!, Then, so so called "moderator" will send a canned email to you stating that they took your products off line because one of these little girls decided upon themselves that your products are fake, dirty, etcI have been made to post my purchase receipts from my wholesaler for all to see, and STILL get bullied, harassed and defamed by both Posh and their henchwomen on a daily basisI finally told one of the ring leaders off, without any cussing or accusatory wording, send Poshmark an email with screen shots of the harassment, and I get an email back from Posh saying I'm being given a "warning" about my comments to this person!!!I will be suing women along with Posh for defamation, harassment, and loss of business*** ***
*** *** ***
Initial Business Response /* (1000, 5, 2016/02/01) */
After further investigation, our dispute management team did not find that the item was not as describedHowever, as a courtesy, they have issued the buyer a refund
Due to this, we consider the case resolved
Initial Consumer
Rebuttal /* (2000, 7, 2016/02/03) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I accept the refund, but not their reasons behind itTheir case review staff needs adjusting
I have been buying and selling on Poshmark for over a yearDuring this time I have had others cyber bully me and create groups to gain up o meI have documentation of these issues which show the conversations between others planning what they would doI also have what was said directly to meI have put in complaints closed my account and would open a new one in hopes I could continue to selli am disabled and do not receive benefits , so this was a great way to make some money, These same people would recognize my products and start the process againi have sent emails to support explaining my situationi never received help or answersI have now been informed my account is closed permanently with no specific reasonsI have asked over and over what I did and they refuse to give me an answerI do not want to sell on there anymore and I am not trying to get back on therei am however wanting to share what has happened to me as I am sure I am not the only oneI don't believe t
On September 20th I made a sale on Poshamrk for a bloodmilk mini nyx necklaceOrder Id *** This necklace RETAILS for $not even including tax and shippingI sold this necklace, on the 20th making $On September 23rd, the buyer opened a case against me claiming the necklace was not in the box she also stated that the sode was lose and opened, which was NOT the way I had shipped itIt was sealed sufficiently prior to my shippingTHEN on september 25th I received an email stating that the order was cancelled and not to ship the itemI ALREADY SHIPPED IT AND THE BUYER RECEIVED IT!!!! Poshmark stole my $because some buyer scammed meI am now without my earnings AND one of my favourite necklaces that I only sold because I needed the moneyI have attempted to contact poshmark in regards to this however they have failed to respond and have since, restricted my account
On Friday January 26, 2018, my listed Apple Watch sold to user ***" for $More than hours passed between the time of purchase and the time I made it to the USPS to ship out the orderThis particular item was shipped at the same time as another order--at 1:12pm on 01/27/Within minutes the other order started tracking on the app and I received notification--I did not receive anything for the order in questionHowever, I've noticed this to be common and figured the app would update the tracking details later that dayI received an email from Poshmark on 01/27/at 3:51PM advising that the Apple Watch order had been cancelled and was told not to ship---except I already hadI immediately wrote back asking what steps needed to be taken nextI've asked Poshmark why they waited so long to cancel an order that they had problems verifying--this should be done right at the time of purchase as I've seen done beforeAs of today, 01/30/Poshmark customer service has fai
Initial Business Response /* (1000, 6, 2015/11/10) */
The item was sent to our headquarters for further inspection from our Posh Concierge service prior to shipment to the buyerOnce the item arrived at our headquarters, our team recorded the opening of the package and have photographed the
condition of the bagDue to this, our team has concluded that the markings on the bag did not occur during the time it was in our headquartersWe have provided the buyer a refund, and have shipped the item back to the seller
This case is resolved
I have only used Poshmark twiceThe first time was to purchase and the second to sellMy experience as a buyer was pleasantAs a seller, that is another storyI listed a used dressI was very honest with the description and provided various photographsThe dress was sold, I shipped the following dayThe buyer had the dress for four daysWore the dress, left deodorant marks, stretched, damaged the beading, and left it smelling like cigarettes then decided to file a claim as the dress being stainedI made various attempts to dispute the claimPoshmark does not have a telephone number to speak to a humanThe only responses I received were automated emailsTheir response was this being an “oversight” on my endNo way of speaking to someoneNo way of chiming inOne way disputeI would have liked 24-to rebuttalNo justice for the sellersPlease bewareThe customer service is terrible
This company says they will not tolerate or accept the sale of fakes That is in FACT what they do on a daily basis Simply search their site for high end items and hundreds of fakes will show up It is such a shame They have a report option...I have used it hundreds of times Yet, time and time again, Postmark fails to take down these fake sellers and their accounts I have come to the conclusion that they would rather make money off of innocent clients buying fake products than really crack down They CANNOT compete with Tradesy, Fashionphile, Guilt...etc which all stand by their authentic claims and do something about it! Poshmark...it's against the law to have people selling inauthentic items on your site!
The worst part...I personally warned TONS of potential buyers of fakes Each time the customer reached out to me to thank me for warning them Well, guess what, Postmark kicks me off while allowing sellers with fake items to continue Buyers be ware, do not buy from this company, many other reputable sites to buy from Such a scam!
I immediately notified poshmark about a item I suspected was not authenticThey dI'd not respond back in a timely manner but they did respondThey said to send pictures which I did and they wouldon't get back to meThat was days ago and I have not heard anythingI emailed then again and still nothingAt this point it seems too late to take back the funds from the seller but I think poshmark should give me a credit
This company is absolutely unprofessional and awfulI made 50+ sales and 100+purchases, and after complaining about a rude customer service member, they disabled my account and I lost 30,followers/potential customers and almost listingsI took pride in my sales and my community, and without warning all because of complaining about their unprofessional customer service, they disable my account saying I had multiple accountsAnd out of 100+ purchases I didnt receive of those, and they called me a liar basicallyI tried reasoning with them but they ignored emails and kept shoving me offThey lost 45+ customers thanks to it as I have a huge group of followers family and friends who started and stopped shopping there thanks to meThey ruined their reputation with me and many people ive shared withI have never been so disappointedI have star reviews with ebay too, zero negativeAll goodAnd they shut me out cause of a rude employee
I sell clothes on this app/website for extra income - I sell new and used clothesAn excellent buyer purchased my *** *** for $***Per Poshmark's protocol, I printed the shipping label that they supply the sellers and I brought it to *** the day after Presidents Day (***)The package was scanned at the *** drop-off location on *** *** and it was last updated on *** *** as in transitI first contacted Poshmark on *** 27th as it was very strange that the item did not arrive at the buyers mailing address within the paid postage time frameI received an auto-matted response immediately after submitting a complaint to customer service stating that I will hear from their team within 1-business daysbusiness days past and still no responseSo I email Poshmark again and call their phone number and leave a voicemailThe next day I emailed the CEO directly and no response to my issueOn *** 2nd I finally get a response from Poshmark; however, it'